Quikr Complaints & Reviews

I was contacted on the phone by one deepak rathod (Deepak.[protected]@quikr.Co.In [protected]) for making my ad premium with a 3 ad pack (Id pt132115auro5136450) for rs. 1000 for a month. He emailed me a link and assured me that once i paid, the ad will become premium without any action on my part (This would have been recorded my the company for "training and quality purposes"). After making the payment on 18 feb, i discovered that i was overcharged for the ad (Website shows rs 660 only). After not getting a satisfactory response for overcharging, i did not pursue the matter thinking that atleast my ad would be premium.

After about 10 days (After my property became unavailable for rent and i had no use of the ad) i discovered that my ad had not been made premium. I sent an email regarding the issue to quikr on 3 mar asking for a refund since the ad was to be made premium by the operator. I did not get a response, i sent another on 14 mar and was told that since my ad pack is expiring on 18 mar, i cannot be given a refund.

It is the manner of the employees who hide behind the pretext of "company policy", their inaction and lack of accountability that infuriates me and that is why i wish to see this matter to its conclusion which is a refund.

Feeling Harassed at every level from Quikr.com. AD Id[protected]. The item was picked up and delivered by Irfan from quikr doorstep (Mobile# [protected], Auto No KA 05 D 0029) on Monday 14th Mar'16. Post delivery of the item the status was wrongly updated as Order Cancelled - Buyer Not Contactable. This is where all the confusion started. Post escalating the issue to the customer support the status is now closed as deal closed offline. What will happen to the payment made my the buyer, where is my product which was picked up and delivered? I neither have the money nor the product. There are a bunch of fools handling the customer support (Sadik, Shekar, Vidya) who have no clue as to what has happened. Multiple mails to [protected]@quikr.com, [protected]@quikr.com, [protected]@quikr.co.in has not yielded any fruitful results. Never buy or sell anything on Quikr, heights of harassment. This was my first experience and would be my last transaction with Quikr.

I have placed a order of moto e2 unboxed mobile with order ID 10095947 which was deliver after 10 days but expected delivery was 2 days on Feb 5, 2016 when I got the product the camera and speakers of the phone are not working so I decided to replace the phone on Feb 16 I HV sent the product for replacement after 10 days I m unable to reach them their lines are busy all time they r saying that they are out of stock again and again now on 12 March they are saying me that they have sent money to my bank and I will get my money within 48 hrs but till now 16 th March I have not received my money yet. Fraud company Quikr donot anything from this company they are totally fraud they are beggars fraud people's.

My Ad ID is[protected] . I have paid the amount on March 11th 2016 and i was told it will be delivered on March 13th 2016.Then they again called and told it will be delivered on March 16th 2016 but when i contacted the seller, the product itself is not picked by the Quickr.

Hi, I'm from Trivandrum, Kerala and on March 7 2016, I posted a premium ad (Ad ID:[protected]; urgent & top) of Rs 249/- for my real estate property. Even though it was listed as an urgent & top ad in the search results, when clicked on the ad, it showed the message "we cannot show this listing right now".

I raised the issue with the customer care SIX times in a span of a week and so far, no action has been taken in resolving the issue. Everytime they'd say that the issue would be fixed within 24 hours but, nothing happened. I took the premium ad for faster response and sale of my property but, this issue has further affected my chances. I've surely lost a load of potential buyers in the past week due to Quikr's negligence. Please help me out.

I have received my one plus 2 and its touch screen is malfunctioning and its really annoying and the quikr representative is not responding properly and the onsite warranty is also kind of fake. My device is not working as expected. Please kindly help me out regarding this problem. Here is my order id and payment details.


Order ID[protected]

Order Details
Sub Order ID - 183115

OnePlus 2 (Sandstone Black, 64 GB) - Unboxed
Quantity : 1
Sold by : mintE
Price
₹ 12, 673.00
Date
Mar 10 2016
Payment
DEBIT_CARD
Order Type
Unboxed
Order Status
Your order has been dispatched!
Track Order

Hi Team,

I would like to log a complain against Quickr delivery service team,
I bought a table from Quickr website and soon after that I received a call from their logistics team to schedule a delivery time and we did that, we received a text confirming that the product will be delivered between 8PM -10PM on Tuesday 15.03.2016 but from afternoon my wife has received call at least thrice from the delivery person that he can't deliver the product at that time and he is going to deliver it in the afternoon, if there is no one to collect it then it will be delivered tomorrow, which according to me is a clear case breach of agreement and would like consumer forum to take necessary steps against it so that people don't get harassed like us by the Quickr team.

I bought a refurbished mobile from Quikr but the screen freezed, once I tried to reset the phone.I asked for a reverse pick up and that was done.Its been 3 weeks since they picked up the mobile, there is no response from these guys.
I called these guys and they keep saying that it's going to get delivered buy tomorrow or in 3 days or by Friday, but I didn't get the product yet.These people don't even know how to talk to customers.

My ad ID :[protected] . I have sell the product on quikr and buyer had made the payment on 25th FEB. The product was picked up on next day 26th of FEB.
After not receiving the money for a week I called the customer care and come to know that product was cancelled on 2nd of march. After that contacting customer care to receive product back, they keep saying we will get back to you in 24 hrs. And no one get back to me.

I asked them if there is any complain number in which I can register complain regarding it. They says we don't register complain I have commented on your product as higher priority. I don't understand is this the way company operates. It's been 20 days I have neither received the product back nor got the money. On contacting buyer come to know product was cancelled on 2nd march and he also didn't get the refund.

I want you guys to please look into my problem. I don't know what to do get back the product.

I had ordered a cot in quikr. I checked with the product before ordering for it. it was worth to buy it. But while transportation it was damaged. i raised complaints thrice and called many times. but there was no response from quikr for past 2 weeks. There was no reponse through mail also. Bloody horrible customer service.

I had sold a Usha Sewing Machine for 3200/- on Quikr.com. Initially the buyer had made a payment of 1000/- and agreed to pay remaining 2200/- through COD. But the buyer misguided/cheated by making the payment on initial request he had made on 1000/- link. Unknowingly I accepted and now I have not received the remaining amount at all. Quikr is also not ready to help me sort this issue. When I try to reach out the delivery person, he is not picking my calls and is putting his phone on switched off mode. The buyer is also abusing over phone when I ask about payment proof or details.

Please find delivery person's phone number - [protected] (Harish)

Also find the address and phone number of the buyer.

Buyer's Address : #116/J, type-1, 2nd floor, rail wheel factory, West colony, yelahanka, Bangalore 560064
Phone number : [protected]

Now I am into a loss of 2200/- and also I have already sold the product for a lesser price.

I'd purchased a washing machine from quickr.com and it was not delivered since approx 15 days and inquired about it and 4 times they just asked they'll give a call back and never recived any call. Again inqured and they aksked to mail @ [protected]@quickr.com and did that no response.


Product:
Ad ID:[protected]

I paid 600 rupees for this chair on 9th till now it didn't reached me and the customer service is too bad giving false statements that seller is not reachable but I am able to talk to seller at every time I never got unreachable to his number...none are responding to my calls properly..I am frustrated now..I want to file complaint

I requested for a electrition they said they wil send electrition bwtween 4 to 6 till now response yet even i called but still no response ... Worst and first experience with quickr... Un satisfied and hopefully no use...

S muralikrishna
[protected]

Please don't use quikr payment. They are fake. Quikr asks the buyer to pay and book the product, once the buyer pays the money they are collecting the product from the seller not delivering to the buyer, by this they will use this money in some other way(kind of rotation) and earning money using buyers money. Like this they are cheating the people's

I hade posted ad in quikr for selling high chair.my ad id is[protected].They offered a pick up of my product and keep it in warehouse for 2 weeks .it was picked up on 4th feb 2015.Now it has been 38 days and they have not returned it even after multiple follow ups from my side on email and phone.i am fed up of this and very disappointed with such unprofessional response.

I purchased 5 seater sofa set through quikr and paid the amount on 8.3.2016 to quikr. The delivery of sofa was scheduled, resheduled, resheduled and resheduled and it is still going on. There are three replies from quikr on SMS. 1. Seller was unreachable. 2. Buyer was unreachable. 3. Quikr is trying to contact both but call was not answered. I am waiting endlessly. Bitter experience. Unprofessional shameless people.

My order ID is 10108863 one plus 2 in Quikrx. There was an reboot issue with mobile so they had reverse pick up for replacement and it's been 10 days and they have not contacted me or.not delivered the replacement kindly help me in getting my new replacement

One plus two Phone picked up on[protected] from my place, i have sent the phone, box, manual and bill please look in the matter as the camera was blur and flash could not be filled while taking any picture. phone number [protected] order Id 10108815 please check and send me a fresh piece as soon as possible

I received a refurbished smartphone sony xperia z1 compact
seller cellphone house of quikr x
first of all this seller is horrible . he should be terminated
how can u even tell this phone has gone through 30 quality checks
1)display is flickering
2) gap between touch panel and body
3)camera also has yellow lines
4)proximity sensor not working
5) white patches (spots) on screen
i purchased this product on march 3 2016
Order ID[protected]
product was delivered on march 5th 2016
i contacted quikrx care on march 5 th itself . they initiated a return pick
product was picked up on 8th march 2016 .
on 10th march a guy calls me tells me the they received the phone and the problem exist and he said he would refund the money after he talks to his manager .
later i called quikr care and notified them this .. they told me they never made the call .. and they said they have no refund only replacement
i am tired of calling them .. there miss call number never works . if it works also . i get a call after i called them 5 to 6 times .. if i call there care number . its cost a lot .. everytime they just place a call on hold . care number is not toll free .. this cellphone house seller is just horrible
i purchased a galaxy y which is in such a bad condtion
later a moto g unboxed where the second sim doesnot work
and now this sony z1 compact .
m sure u goona replace i will get a phone worse than this
anyways ur quikr staff told me i should wait for 12 more day
in this fast age .. 12 days i should wait
. i am phoneless
more importantly i even wanted to exchange this sony z1 compact with lenovo a7000 turbo by ur exchange policy . the excutive refused to accept the product .. if quikr itself is not accepting the product what they sold . why should we suffer . i want my justic done immiediatly