Quikr Complaints & Reviews

Ad ID[protected]: bought an air exercise cosco through quikr for r's 6000/-. Made payment on 01 Mar 16 product picked up from seller on 04 Mar 16 by quikr doorstep. Several calls and to customer care and answer is that product is in transit. Where the hell does it take 6 days to deliver a product 10 km distance. Poor services and response from quikr doorstep. Need a resolution pl.

Hi

I have purchased a dining table online (Refer the add ID[protected] but the behavior of the delivery boys were very weird and they taken Rs 200 Extra Cash money from me to get delivered the dining table at my home.

Requesting you to improve your delivery service otherwise nobody will use your service in future.

Said cashback of Rs 200 was not credited into my Account.
When asked from the Quikr Customer care

1st Resolution read :

Dear Customer

Thank you for writing to us.

We regret for the inconvenience but as per we cross checked with our relevant team, they mention that you have exceeded your Cash back limit. As per the Policy, Customer can avail this promo Cash Back Twice a Month which you have already availed. We apologize but we won't be able to help you regarding the same.

For any clarification or query write to us at [protected]@quikr.com or just give the missed call[protected].
Have a Quikr Day !

Regards
Natasha
Team Quikr
"Aasaan hai Badalna"

_______________________________________________________________________

2nd Resolution read :
Dear Customer,

We have successfully initiated thje cash back to your registered paytm wallet [protected] on 3-March.

For any clarification or query please write to [protected]@[protected]@quikr.com or just give a missed call at[protected].

Have a Quikr Day!

Regards,
Vandana
Team Quikr
"Aassaan Hai Badalna"

______________________________________________________

3rd Resolution Read :

Dear Customer

We would like to inform that As per the limit you would be eligible for first 2 transactions for cash back in a month and as we see that the 1st transaction was of Rs.650 and the second transaction of Rs.350 (wherein even if any transactions in the current month of above Rs.2000 you will not be eligible for the same.

For any clarification or query write to us at [protected]@quikr.com or just give the missed call[protected].

Have a Quikr Day !

Regards
Natasha
Team Quikr
"Aasaan hai Badalna"

_____________________________________________________________________________


I mean you cross-checked and found that i was not eligible for the cashback without any reason.
On second instance you say it was credited into your account on 3rd march, which i never received.
and third time you told i was not eligible again because i will get it on for only two transaction every month
the previous two transaction happened in different month. in which i was not eligible even to get the cashback.
the last transaction happened in feb which was first time i was eligible for a cashback which i did not get.


are you trying to fool customers on the name of paytm cashback?

give me any escaltion point of contact.
resolve my issue. i never recived any cashback for any of my transaction and it is being told that i am not eligible.

This is regarding my purchase of refrigerator against Ad[protected]. I have done the payment on 29th feb 2016. It was collected from the Seller on 2nd march 2016.The Delivery person name Mahesh costantly forced the seller to cancel the deal as he wanted to purchase but when she refused he picked it up for delivery and comes after 1 day with three men saying there is an accident and refrigerator got destroyed and paid her the money back.without even showing her the product they made her sign to cancel the deal .The refrigerator is with Mr Mahesh now.

Wat Nonsense is this??????? i mean if you people have opened the service for youself then please find a other way!!! Totally Dissapointed.

I got a used damaged product for the price of an open box product that quikr comitted to me was a new product but the seal was opened due to checking or some sort of thing it was a part of quikrx program i issued the copliant 10min after opening the product and the product got picket up by the company the net day it was the 12th of feb.today it is 4rth of marchthat is exactly 21 days and since monday the company is delibrately not picking up my call and when i call from some other cell no the company says wait for 2 min and than cut my phone call! I PAID 8, 700 FOR IT THAT is not so small amount for a midiocre person! my order id is10096513 ao kindly never buy a quikr product!

Hi,

I purchased the product of ₹1200 from Quikr Foldable Steel cot (4 ft x 6 ft) (Your payment was successful: Ad_ID[protected] on 2/26/16. Quikr promised they are going to deliver product on 2/28/16 still they do not processed anything. The service level is very poor.

On March 3rd I bought a 2nd hand MacBook pro 13. 3inch after seeing a post in quikr and checking the details where it was said the person has lost the charger while travelling and be you that the price was negotiated. Afterwards while trying to charge, I felt some issue and checked. That is when I got to know, it was bought from US and the warranty has been expired, also the charging port has problem and that has many screws missing and the charging indicator is been cut off. I tried calling the person, who sold me this and his number is switched off. And I have paid him 28, 000/-. His name in quikr post was Rajiv and his number given was [protected]. Please help me find this fraud.

We have followed all step to online payment but every last step showing me " Transaction failed please verify your payment settings & Try again " we also trying many time but showing the same.

I brought an unboxed mobile for 17k which according to Quikr was a new handset but I hit a used handset. It didn't work well it had lot of issues . they gave 7 days for replacement but there is no proper response when j called them . so please help me . either I need my money back or a new handset it's my two months salry

Thousand time i told quikr that remove my mobile no. from your mailing list. Every day i got too many sms stating "Job No.03 02-Mar - Data Entery/Back Office needed in Navi Mumbai. To apply call [protected] from your registred no within 48hrs.
This is fake add. worst part is in the night also i get those msg n its irritated me a lot. Plz Remove

I have sold a fridge via quikr, they have started a service saying that they will shift things from owner to recipient free of charge. But thats not the case. They first take some booking amount from recipient and while transferring it to owner they cut some amount saying that it is convenience fees. After a week or two they just send an SMS saying that the convenience fess will be credited to recipient and it will be credited within 3 to 5 days. But in reality more than 2 weeks pass away but you dont get your money. When you try to contact them; they wil say that they have had succesful transaction. When you ask them the details, they dont even provide details. Infact they say that the this is the problem from bank. When I contacted with bank associates they say that they are not able to track even a single transaction for any details I have provided to them fetched by the merchant. Those merchant associates are simply ignore my mails and even after mailing them twice or thrice, they are just not replying back at all. This is a fraud case.

I have sold my cot for 4000rs in quikr doorstep. They came on 22-Feb-2016 and picked up the product and delivered it on 25-Feb-2016 to customer. After successfully delivery they suppose to transfer me 4000rs. But after a week they transferred only 1000rs. I dont know why they have taken so many days and transferred only this much. I have all the necessary documents to prove the same.
Please help me on this regard.

Below are my details.
Name: Suresh Kalaga
Mob: [protected]
Ad id:[protected]

Ad Id :[protected]

As I wanted to sell a furniture product I had posted an AD in quikr and opted for their free storage facility which has a tie up with boxmyspace. My product was picked up by quikr team by mid of January. Many buyers were able to make offer to the product but as quikr claims "due to some technical difficulty" the payment couldn't be done and as a result my product never got sold. As a solution from quikr they asked me to repost AD, which never solved my issue and later asked me to post another AD with same details, but as my AD id is mapped to the product in their warehouse, if I create a new AD then the mapping is lost and quikr dint have a solution for the same. I mailed to quikr support team but after initial replies they stopped responding to my mails and customer care came to no use at all.
So, finally the product which was supposed to be sold for (2, 500/-) is still in quikr warehouse, where they are unable to drop it back to me or let any buyer make payment to it due to their technical issues.
I would want the highest amount that any buyer had made an offer for or simply drop the product back to me so i can find a better portal to sell my product.

I sold the item through quickr the item was delivered to the buyer on 19/2/16. buyer has made the full payment against delivery. the payment was initiated by quickr on 19th itself but i have still not received the payment in my a/c. i have called 3-4 times and the only answer they give is that the payment has been initiated and will reflect in your a/c in a day.such poor quality of service is not expected by quickr. i just want to know why there is so much delay in crediting my payment despite buyer not having any complain regarding the product. the latest i checked my a/c was before writing my mail.i.e.1/3/16.

I sold a product on Quikr via AD[protected]. Though its been 1.5 months I haven't received the money in my account.
I talked to customer care executive and they say they have transferred the money to some other account, while I haven't given some other bank account details.
My correct bank a/c details was conveyed to customer care executive via mail as well as on the phone no, on which they confirmed that money will be transferred to the account no as provided by me.
Now, they are refusing to credit money to my account.

I have posted an Ad for selling my old Samsung TV (ad.[protected] posted on Feb '14. I got a deal for Rs.5000 on Feb 18. Same day pickup and delivery has been done. Amount was also paid by the Buyer to Quikr on the same day (Feb 18).
The amount which was to be deposited in my account (So called transaction triggering) has not been done. and on 23rd feb, I got a message from "IX- QuikrE" Stating the amount of Rs.1000.00 transfer has been initiated..
each time when I called to Chennai helpdesk and some one picks up and Says the Account dept. Person is not in his seat.
Got irritated and Called to All india helpdesk and have been informed that the message triggered was incorrect and Have been asked to wait for a day to get the amount in my account.
Follwing up on the next day I have been asked to send a screenprint of my account stmt (I dunno wat to prove to them) I did that too.. Till now (29-02) I didn't get my amount in my account.
Kindly sume one out there help me out with a lawyer (in Chennai) as I don't want to leave this cheats just like that.

Hi,
This is manas. On quickr there is a ad titled 'We are hiring good content writer at high payment'. In the body of the ad there is mail id - [protected]@gmail.com. THIS PERSON IS FRAUD. He makes you work and does not pay you. If you want to stop working, SAIKAT MAJUMDAR WILL NOT PAY. BEWARE!!! I have proof of this. I have mails which show he is not giving money.

I had maid full payment of Rs.10, 000 on 27th Feb 2016 and received call from quikr that they would delivery by 28th Feb 2016 but still by evening the item was not even picked from seller and when asked at customer service they simply said no guarantee and would be delivered by 29th Feb 2016. After few minutes I got a mail and message saying that Seller has cancelled the order and same message to Seller but seller alo not aware of the cancellation as he was the first one to call and ask if I canceled the order.

If they cannot deliver then they should not take up this work causing unnecessary delays, and now my money is stuck up for a week until reimbursed. This is causing lot of trouble the families have to go through.

Attaching mail copy of the cancellation

They are total thief. Order for my memory was placed on 1st feb 2016 but still they haven't delivered my memory card yet, even after I received this delivery sms in my phone. Even after repeatedly complaining to their customer care, they are still very reluctant to deliver it. I gave my memory card to them to deliver it to my seller but still it's with them. My ad id[protected]

I have made online payment full amount for above Ad on Feb 27th and opted of free delivery option thinking for max 1 to 2 days to reach. I was told that it will be delivered by 28th before 1 pm. They told that i will be recieving call from delivery team to schedule the timings. But did not recieve till 9:20am. Even after many calls to customer care I didnot recieve the info needed.I kindly request you to address this...I need the product urgently.