Quikr Complaints & Reviews

Address: Kolkata, West Bengal, 700012

Dear Sir,

I like to informing you that I have a account in quikr id is laptechtechnologies.[protected]@gmail.com and thier I have posted 2 add one in premium section add id is[protected].
But the problem is in this add my contact number is not showing.
In my account thier is two add posted but in contact details thier my mobile number[protected] not shows.
It is my humble request to you please solve my issue.

Regards,
Supriyo Roy

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Address: Bangalore, Karnataka, 560103

Website: quikr.com

The worst, idiotic and stupid service I have ever seen is quikr.
Is This company running a business or jus playing with customers?
I have placed 4 orders and none of them received.
Its merely looking like a childish game you guys are playing with customers.
Am gonna complain in consumer court -If at all you guys don't react on this.

1.Order ID[protected] order placed around 45 days back and i have been said, the order will be
delivered in 4 to 5 working days.I never received this order and more over its still in my basket and not allowing me to cancel it either.
2.Order ID[protected] said order has been accepted and cancelled by quikr - with out intimating me.
3.Order ID[protected] said by quikr order has been accepted and no reply after that.its still not dispatched.
4.Order ID[protected] have confirmed the order and cancelled by them.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Quikr Customer Care's response Dear User, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: 560040

Ad id[protected]

Item is not yet delivered, and i already got sms saying my item is delivered.

Ur driver dont recieve call no updates from quickr.

Please let me know the contact number to connect with them.

Customer care i called all they said is it will be delivered

It was supposed to delivered on sunday itself, this is really disappointing service from quickr

Quikr customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka, 560066

I am Really frustrated with the Quikr service . I have not seen such pathetic service before . Very poor delivery and customer service.

My Ad I'd is[protected] for which I have made payment on 04.03.2016. After which I got a call from Quikr and my delivery was scheduled for Sunday and same time the seller was informed that product will be picked on Saturday. But no calls nothing till Sunday night .So Sunday night I called and the delivery was rescheduled for Monday (between 6 PM to 10 PM) but same thing happened on Monday as well. After that I called so many times to quikr doorstep and Quikr Delivery support centre but every-time I got the same excuse that Bangalore operations is having some issue and my order will be delivered within 24 hours but till today night (10.03.2016) I didn't received the product . This is really cheating customers. It's 7 days over. If Bangalore operations is having such issues why don't they shout down it.

Today morning when I called they said because of the operational issue they have cancelled the order without informing me.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Quikr Customer Care's response Dear Binishraj, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: Hyderabad, Andhra Pradesh, 500050

Hello All,

I have received the delivery today but at the outset I would like to highlight the below issues which is a question on the quality of the delivery services, and is unexpected by Quikr or Delhivery.

1. The delivery was 1 hour late due to which the receiver had to undergo image tampering in office. False commitment made by the delivery team.
2. The goods delivered were not packed where I was told that they would be packed by bubble plastic.
3. The delivery guys asked the receiver to pay Rs. 100 out of nowhere, he settled for Rs. 70. Want to understand, why are they asking for money from customers? are you not paying them their salaries?

Regards,
Niraj

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2016

Quikr Customer Care's response Dear Niraj, Thanks for taking the time to share your thoughts. Our effort is to keep working at providing you a seamless, convenient and valuable experience at Quikr. We do regret the trouble you’ve faced and apologize for it. You can share further details about your issue with us either by giving us a missed call on[protected] or you can even write to us at [protected]@quikr.com. We’ll do our best to fix this as soon as possible. We care, Team Quikr

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Address: 560036

Website: Quikr.com

My Ad I'd is[protected] not yet delivered, I have made payment on 02.03.2016, I didn't received the product yet.I called so many times to quikr doorstep they are saying your product will be delivered within 24 hours. But not delivering my product. This is really cheating customers. It's 8 days over.

Even after so many complaints they are not even arrange to deliver, every day they are start giving new promise that they will deliver Tomorrow.

I want my item urgently withing 1 or 2 days otherwise i will cancel my order.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2016

Quikr Customer Care's response Dear User, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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ragul22

from Hubli, Karnataka

Mar 10, 2016

Standard reply to all complaints

Reply

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Address: Bangalore, Karnataka, 560061

Website: www.quikr.com

I was at home entire day for you guys to come and pick up an item of Ad Id:[protected] This is the 4th failed promise from your end to pick up a simple item !! And on top of that you guys lie by sending as SMS that "We came to pick up your item but you weren't there..." Show me a proof of your arrival ! Better work professional or face legal action.

Dated: 9th March 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2016

Quikr Customer Care's response Dear Shayani, We have shared your contact details and our support team will get in touch with you. We regret the inconvenience caused.- Quikr Team

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Rajarshi Chowdhury

from Chennai, Tamil Nadu

Mar 10, 2016

Nobody has bothered to get in touch till now. The customer service delayed the pickup for 3 days ! everybody should stop using quikr.

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Address: Bangalore, Karnataka, 560032

Website: www.Quikr.com

My Ad I'd is[protected] not yet delivered. I paid on 27th February. Status showing product is delivered. I don't know where they delivered product. I didn't received the product yet.I called so many times to quikr doorstep they are saying your product will be delivered within 24 hours. But not delivering my product. This is really cheating customers. It's 12 days over.if you can't deliver my product please refund my money back.kindly do the needful.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2016

Quikr Customer Care's response Dear Rajini, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: 396210

I would like to write that, all the loan providers are in quikr are fraud. I am giving you details, check, they are cheated me. Please help me to refund my money unless i will go to court.

[protected]@gmail.com ( Moneygram International)
Oceanic firm
[protected]@gmail.com

May 11, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2016

Quikr Customer Care's response Dear RABINDRA, We regret the trouble you’ve faced. Don’t worry, we’ll look into this and sort it quickly. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr

Mar 10, 2016

Updated by RABINDRA DASH Oceanic firm number is [protected] ( I have paid 30, 000/-)
Moneygram number is [protected] ( I have Paid 23, 000/-)
Srisumangal number is [protected] ( I have paid 7000/-)

Apr 01, 2016

Updated by RABINDRA DASH Quikr still not resolved my problem, please help me unless i will die.
I have to pay to lenders. please help me to get money.

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RABINDRA DASH

from Chennai, Tamil Nadu

Apr 25, 2016

Hello
Still my problem is not solved, I am going to die. Please if you able to refund, please make payment my wife in my address.

Rabindra Dash

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Address: Bangalore, Karnataka, 560016

Website: quikr.com

One of my orders had to be delivered on Monday. But they cancelled it without any intimation. I call them next day, some Anurag Tyagi from delivery team picks-up and assures that he'll get it delivered on Tuesday. Not receiving any confirmation call, I call the customer care no, now some stupid Parvat attended my call who again assured of tuesday delivery. Again I called back to confirm, another stupid CS Mani picks-up assuring the same. In the end I came to know that they can deliver it only next morning. I wasted my time from morning just for one delivery in priority as the entire situation arose because of them and i'd be leaving the next day. These CS guys do not give any proper info and give wrong expectations to the customers.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2016

Quikr Customer Care's response Dear Nipika, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: Bangalore, Karnataka, 560100

Website: quikr.com

Hi,
Subjected Add item was to be delivered yesterday-7th March 2016, however, I got a call that it was re-scheduled for today. I got a call from seller that the same has not happendd.

Called[protected], spoke with Syed who after 30 sec of discussion and saying it will get delivered in next 24 hours, disconnected the call and now the number says" the call cannot be completed at this moment" for last 30 minutes.

I called Quikr Helpline[protected], spoke with Rahil and his supervisor Manish, scenario doesnot change, no ownership and same statement gets repeated within next 24 hours and has been given above number and [protected]@delivery.com mail id to be contacted. This is incorrect business practice, seller wants to giv away the product now due to this delay and the answer I get it, the amount will be refunded, NO OWNERSHIP AT ALL.

If Quikr cant stick to their commit, they should not take money and let both seller and buyer go through this nightmare. We can surely arrange this in our capability.

Need this to be addressed ASAP or else it is a breach of trust.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2016

Quikr Customer Care's response Dear Raj, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Raj_sen

from Bengaluru, Karnataka

Mar 9, 2016

This is what has been taken care of by quikr... Team consumer complaints, it has been rejected today at 12:56 and confirmed for delivery @ 13:33 & 13:35 by sms... What are my legal rights. Have twitted to pranay chulet as well... So customer care informed... Date missed mutiple times... Misguiding customer and finally the product is sold off by seller even after i have made the payment. People contacted... Rahil executive, manish escalation level, syed from delivery, gunjan from delivery today, no intimation yesterday and mis communicating today.

To quikr... Thanks for all your support...

[protected]@quikr.com via adjetter.com
Mar 8 (1 day ago)

To me
Ticket no:[protected]
Dear customer,

Thank you for contacting quikr.

One of our support representatives will personally review and respond to your concern within the next 24 hours.
Your ticket id at the top left corner of the screen.
(Please note this ticket id down as it will help us serve you better in case of follow ups.)
We assure you that your concern will be addressed and resolved speedily.
We appreciate your time & patience.

Sincerely

Quikr doorstep
Aasaan hai badalna

Email id below was given by quikr delivery executive

Sent from my iphone,
Rajesh sengupta.

On mar 8, 2016, at 14:27, rajesh. [protected]@gmail.com wrote:

Team,
This delivery is delayed over 2 days after initial commit, your number provided in the last sms is also not working. Seller has confirmed item not being picked.

Need it to be delivered today.

Ad[protected]: we'll be delivering your item on 8, mar 2016 between 1:00 pm & 4:00 pm. Need to reach us before that? Call us at[protected]. 10 am and 7 pm.

Sent from my iphone,
Rajesh sengupta.

Begin forwarded message:

From: quikr doorstep
Date: march 5, 2016 at 11:40:28 gmt+5:30
To: rajesh. [protected]@gmail.com
Subject: your payment was successful: ad_id[protected]
Reply-to: [protected]@doorstep. Quikr.com

Quikr
Hello,
We have received your payment of? 2501.
The transaction id for this payment is [protected]. Now just sit back and let quikr take care of the rest!
Payment receipt invoice

Sparingly used bath tub
Ad id:[protected]
Seller: [protected]@gmail.com
Mob: [protected]
Final offer price? 2501
Total amount paid? 2501
What next?

Free delivery
We will pick up and deliver the item.
Within city: 1-2 business days; another city: 3-5 business days.

Get? 200 cashback
You will receive the cashback in your paytm account
Thank you for your trust and patience,
Team quikr
1000+ cities | 70+ categories | 1cr+ listings
Android play store apple play store window store
Facebook twitter google plus linkedin youtube
You are receiving this mail from quikr india pvt ltd.
For any assistance, visit our help center or write to us at [protected]@quikr.com.
? www. quikr.com

3 older messages

[protected]@quikr.com via adjetter.com
12:52 pm (9 hours ago)

To me
Dear customer,

We would like to inform you that the product was rejected and refund initiated.

See below attached screen shot for the same.

For further clarification or query please write to us at [protected]@quikr.com or just give a missed call at[protected].

Rajesh
9:41 pm (28 minutes ago)

To doorstep
I got a call 13:33 from garima no[protected] stating it is getting delivered, an sms at 13:35 stating delivery by 8-10 pm. You folks are serious about your job???

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Address: 560066

Website: www.quikr.com

Order no: 10110578

Ordered a Lenovo A7000 from QuikrX in exchange of my Blackberry Z3 on March 1, 2016.

Received the new mobile on 4th March 2016, at 8PM. Handed over my old mobile to the delivery executive.

Just after an hour I reaslied that the speaker of the new Lenovo phone was not working. There was no ring for an incoming call, nor could i play any music.

I wrote an email to Quikr stating the problem.

Next day 5th March, I receive a call from the customer care and I explain the problem. They tell that will call back.

Numerous other times I call up the customer care and receive vague responses.

I receive another call from a person named Sunny, and I am informed that I have cancelled the order then how can I claim that I have received a defective mobile phone. Also the in the order details the payment mode has been changed to COD, but I had paid the difference amount by credit card. They had messed up with the order big time.

I can guarantee that the order status was changed to cancelled after 6PM on 4th March. Since I had checked the status before that by logging on in my account on Quikr.

I make them understand that I have not cancelled the order. They disconnect the call saying they will look into the matter and call back in 30 mins.

2 hours passed and nobody called. I call the customer care again and still all nonsense vague responses. One of the guys even said to visit the authorised service centre for getting the mobile repaired. I reminded him of the 7 day replacement guarantee.

Then some guy named Saiyad from customer care told me that the mobile will be replaced by Tuesday, 8th March. He assured me. He also told that I can use the existing mobile phone untill then. A delivery boy will get a new mobile phone and I can handover the defective phone to him. I get assured and wait for Tuesday.

Monday, 7th March I call up the customer care to confirm the delivery of the new mobile. Since there are no updates in my account on the quikr.com website.

To my surprise the guy told me that a delivery executive will visit me on 8th March and collect the defective phone. They will then find out whether there is really a defect in the phone and then provide me a new phone. This whole process will take 1 week.

Now, the problem arises that I do not have any spare mobile phone.
And, if they had to follow this process why was I told that the delivery of new mobile and collection of the defective piece will happen at the same time.

Very bad service by Quikr and its representatives. Ill informed customer care executives. One guy was utter rude. Since all calls are recorded all my claims above can be validated.

I want Quikr to get me a new Lenovo A7000 and take away the defective phone on the same day and I want this to be done on the same day.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Abdul, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr

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Address: New Delhi, Delhi, 110045

Website: Quikr

“Apple I phone 5 s, 64 gb.”
AD ID:[protected]

Dear Sir/Madam

As you told me that this iPhone is iPhone 5s. after that conversation i am doing checking online and taking help of my friends then i came to know that you make me fool and cheated intensely. Which is unethical.

You sold iPhone 5 instead of I paid for iPhone 5s and given accessories also not genuine. Which also I notify to you as well but you got your money and ignored my questions as well.

I want seller has to take back else quikr need to action against him. how can he miss lead the deal.

i want to purpose below as well .
Before going to court i am giving to few options to avoid inconvenience and unwanted hassle.

1. You take back your Iphone and refund my amount INR 15000/-

2. You Take back this Iphone 5 and give me HTC phone - AD I.D[protected] on quikr

3. You refund me INR 7000/- which you have taken extra for claiming that iphone is Iphone 5S .(as Iphone 5 is a obsoleted/outdated phone which is no value as present.- you can keep 8000/- and balance return via ECS.

For Your reference. Proof Attached

Quikr Ad ID -

“Apple I phone 5 s, 64 gb.”
AD ID:[protected]

“Apple I phone 5 s, 64 gb.”
AD ID:[protected]

I paid 15000/- which is for iPhone 5s 64GB.

Revert on priority . Else we will meet in consumer court.

Naresh Kumar Gupta

Mob.No-[protected]

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Naresh, We regret the trouble you’ve faced. We have shared your contact details and our support team will get in touch with you.

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N

neerej123021

Mar 8, 2016

quikr need to check product what he mentioned on site even my email they have not stopped his payment and paid full amount to him and now he is not listening

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Website: www.quikr.com

Stealing of property by quikr. its been 3 weeks and i havent received my item back. quikr, after picking he product from my home, told me that transaction has been cancelled, (wonder how possibly that is viable). so now, neither did i get the money nor my product back.later after waiting for 5 days, i called up customer care as well as delivery support and all they have for an answe was
-i will receive a call in 24 to 48 hrs(which never came in 3 weeks)
-i myself have apparently "said" i dont want my product although they do not have any proof of that
-false promises and lies from a Mr. Prashant Suman And Mr. Purushottam C
The most frustrating part is that they do nt have a system where complaint numbber cn be generated neither do they have an account of the numerous times i have called or any trace of my complaints.every time i call, i have to start from scratch.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Dipasmita Routh, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: Bangalore, Karnataka

Website: www.quikr.com

Ticket No:[protected];

Ad ID:[protected]

We posted an id through Quikr to sell our queen size bed and the deal was made at 9500 Rs.
Quikr hasn't initiated the rest of the the refund yet. They just refunded 1000 rs on 29th Feb. Thats it. The product got delivered to the buyer on 27th Feb and he paid the full amount of 9500. Everyday day we are calling and emailing back and forth with no answer. The customer Care rep says they have technical problem in their finance department. Till today that is 7th March, we haven't received the rest of the money yet.

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Taposh, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: Bangalore, Karnataka, 560062

Website: bangalore.quikr.com

I am the buyer of[protected] Ad a " used metal almirah"

I would like cancel my order, Ad Id is[protected]. Reason because this product is not delivered. As i check with Quikr delivery team they said the this product marked as delivered. But this product is not picked up from Seller nor delivered to Buyer.

I spoke to Seller, he said this item is picked up from his location.

Me (Buyer) and Seller has been escalating this matter from last 15 days almost everyday (check ur call records and emails) to Quikr support and Quikr delivery support but there is no progress and now i have no hope of receiving this product and the worst part is seller already left the home and he left the this item there.

Now i don't have any more patient to hold and escalate with non working

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Vijay, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

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Address: New Delhi, Delhi, 110015

Website: quikr.com

Hello, Frnds beware of quikr listing as they are listing fraud/scam adds on their website which gives attractive prices and great offers to attractive customers.

They are hell lot of adds available on quikr who are fraud and scam and quikr is also 1 of them.

Add Details - Apple iPhone 6s + 64 GB factory unlocked with bill - Hyderabad
Ad ID:[protected]

This is Nigerien and fooling customers while asking ti transfer money and he will give Apple i phone 6s 64 GB at Rs 25k only as they intend that these phone are imported directly from apple that these guys are giving at such discounted price, they also offer buy 2 get 1 free and i am getting buy now option on quikr for this particular add and i tried placing order for this on quikr but there was technical glitch at quikr website the payment didn't went through. after this i called quikr customer to ask about this add and they said please update you profile and then payment will be done, i did this but still same issue and quikr customer care executive told me to call seller directly and ask for product and buy from hi directly i did that and this nigro guy pretend as he is Indian and his name Sandip Gupta and he told me to transfer the money to his SBI Chennai account but i was not sure about the person that he is fraud or Geniun i transfer some amount after asking from him, i transferred 25 k as we all trust quikr that they will not encourage such fraud adds like this, and after transferring the amount he told me that his boss is not letting the shipment out of delivery because i haven't made half payment of ordered value, i denied to transfer the amount and i said to cancel my order refund the amount but he said the order cancelled now and i have to make balance payment immediately but he denied and forcing and abusing me to make the balance payment... i will lodge police complaint quikr because they are encouraging such adds like this and hello quikr you guys have to refund my money now because you are helping these scams taking place in India here. i have all whats app chat conversation recorded with me and i have all invoicing and other proofs

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear Ankit, Thanks for taking the time to share your thoughts. Our effort is to keep working at providing you a seamless, convenient and valuable experience at Quikr. We do regret the trouble you’ve faced and apologize for it. You can share further details about your issue with us either by giving us a missed call on[protected] or you can even write to us at [protected]@quikr.com. We’ll do our best to fix this as soon as possible. We care, Team Quikr

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A

Ankitb89

from New Delhi, Delhi

Mar 8, 2016

Hello, Quikr Team

I have already send mail at [protected]@quikr.com but guys don't even call nor bother to reply.

I have reported this scam to cyber crime and Delhi Government too..

also i have sent mail at [protected]@quikr.com as well.

Regard's

Ankit Babbar

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Address: 560093

Website: Quikr.com

Ad ID:[protected] is showing status as delivered but I didn't receive the item
Plz let me know the real reason for the same.

Regards
Dheerendra
Mob:[protected]

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2016

Quikr Customer Care's response Dear Dheerendra, We are sorry to hear about your experience. We have shared your contact details and our support team will get in touch with you. -Team Quikr

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E

er_dh26

from Ahmedabad, Gujarat

Mar 8, 2016

Hi
We got mail from quicker customer care, see what they mailed below:

"Dear Customer.

Thank you for writing to us.

We would like to inform you that as per our logistic team confirmation the product was successfully delivered to you on 05-03.

For any clarification or query please write to us at [protected]@quikr.com or just give a miss call at[protected]"

Is this a solution for the issue????

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Address: Bangalore, Karnataka, 560086

Website: Oblibe

Rinesh Mathew, my quikr ad number is,[protected]. I scheduled a pick up today at 10 am, after that from 2 to 7 pm I called quikr many time, they r tell they will call in 10 minutes, but no body called, finally I called seller they told they have schedule the delivery 10 am but no body pick the product, today the whole day I waisted my time waiting the product it's very irresponsible behaviour, I already paid 6000 rs to quirk online . Mob[protected]

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Mar 07, 2016

Updated by rineshm Today also no one is bothered to pick call what to do,

Verified Support

Mar 08, 2016

Quikr Customer Care's response Dear User, We regret the trouble you’ve faced. We have shared your contact details and our support team will get in touch with you.

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Address: 560100

Website: www.quikr.com

I called in the following number but the complaint is still unresolved:

Delivery support:[protected]
Bangalore delivery manager: +91 [protected]
Delivery coordinator: +91 [protected]

Me and the seller got several fake delivery related sms. The item named "king size bed"[protected] has not been delivered still, though i made the payment 1 week back. It has become a frequent phenomenon for quikr delivery team to miss scheduled pickup and delivery.

There is another product named "sofa lounger" ad id:[protected] which has not been picked up from the seller. I am quite concerned that the seller might sell it so someone else if this delay continues.

I have called at least 30 times for the delivery of the above products and still i am being patient because i believe that quikr is doing a service to us by giving free delivery. I really appreciate your efforts. But i would request you to start a privileged paid service along with this free delivery service to ensure that customers get delivery with 24-48 hours of making the payment.

Kindly stop providing fake delivery sms and commitments of pickup and delivery. If you need 10 days to delivery then kindly communicate this honestly to the customer, we would really appreciate your honesty. But after committing a delivery please don't fail to turn up, because we would loose our valuable time due to this. And in case you fail to deliver then kindly let us know through a phone call.

In case you need any suggestion on your delivery model then kindly let me know. I would be happy to help you voluntarily

Secondly, revoke the concept of maximum_selling_price. If you look at your records you would understand that products actually gets sold for much lower cost than the msp, thus the seller's expectation on is not met all the time. This is the reason why buyers prefer olx than quikr.
Instead bring something like optimum_selling_price(A reasonable value). Lure the buyers because the traffic of your website is majorly contributed by buyers. Lure the buyers and the sellers will automatically come.

Thanks,
Sujoy adhikary
+91 [protected]

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2016

Quikr Customer Care's response Dear Sujoy, We are sorry to hear about your experience. We have shared your contact details and our support team will get in touch with you. -Team Quikr

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