Hi,
This is kanika from noida. I have posted an ad on august 22, 2020 for selling my 4 products - sofa, center table, dining table, study table & chair. Initially when we posted our adds on quikr they dint show up in our add list. Then, we started getting calls from an assistant saying that if we pay rs 2000/-, they will help selling our products in the expected price. She assured us on this and helped us in quoting the suitable price for our products.
Now, it's been a week, which ideally should be the most crucial days for a posted add but we did not get any genuine/non-genuine calls from any of the buyers.
I had raised the request to ask for the refund as our hard-earned money went in vain. Assistant named shankar, from new delhi quikr office called us to hear our complaint but was not willing to share his manager details rather told that he doesn't have any manager :o
Conclusion was that he was not ready to initiate the refund.
We have already wasted 1 week of time, though we were assured quikr would be able to sell our products within 10 days.
So now, kindly the amount as early as possible.
Here are my details :
Invoice no: lf/aug20/008918, invoice date: 22/08/2020
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2020
Quikr Customer Care's response Hi Kanika, kindly message your contact details and AD ID or email to [protected]@quikr.com we shall assist you. Thank you.
Sep 11, 2020
Updated by kanika maheshwari Contact Details - [protected]
Sep 11, 2020
Updated by kanika maheshwari Already many from Quikr have contacted us but nobody has any solution. Now more than half of our products are already sold through OLX, free service.
We thought atleast a Sofa Set would be sold using Quikr but we have no hopes now. Best part is we are not allowed to edit our own paid adds, edit as in lowering the amount mentioned. GREAT QUIKR! And their paid services !
I would never ever recommend anyone to use the Quikr Service, coz they don't even respond after getting the money.
Kindly contact me on - [protected].