Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

24.12.2020

To,
The BSES Limited,
Building no. -1, Guru Harkishan Nagar
Opp. Gurudwara Paschim Vihar
New Delhi-110087

Sub.: DEFECTED ELECTRICITY POLE INSTALLED

Sir/Madam,

This is in reference to the the electricity pole installed by your esteemed departed in front of my house/ location. Some there weeks back your company has installed a new electricity pole the pole is seems to be a defected one and than also the electrician had installed the same. THE POLE IS IN CURVED SHAPE INSTEAD OF TO BE IN STRAING LINE, because of which the pole is tilted to my house and the electricity connections from the pole is causing life threat to my family and loved ones. I had attached the image of the defaulted pole for your reference .

The pole is not having any serial number as of now but is carrying the details as (30.7.2020 brpl rpc29m 160kg ) and installed next to the pole NGLJ476 at baprola.

Request you to take necessary action for the correction of the pole at the earliest

Thanking you,

Yours truly,

(Arokyadas)

Encl. image of pole and location

We would like to inform you that we are facing problem of electricity power cut. Power Cut on day basis in our arear for 3 and 4 hours
Our electricity devision is khanpur. And they are cut the power supply on daily basis.
When I called in my devision office khanpur but they did not receiving positive response.
This is very irresponsible behaviour from BSES.
Without electricity every work has been stuck.
We are not be able to do any work due to no power supply.

I have already raised many complaint but issue not resolve.
We have too much fed up for poor power supply.
So resolved the issue and take necessary action.

I have already mailed u many time but its happening again and again.

W would like to inform you that we are facing problem of electricity power cut. Power Cut before 2 hour at 11:58
Our electricity devision is khanpur. And they are cut the power supply mostly.
Its not for one day. Its happening on daily basis.
I called in my devision office khanpur but did not received positive response.

Workout any intimation the cut the power supply. This is very irresponsible behaviour from BSES.
Without electricity every work has been stuck.
We are not be able to do any work due to no power supply.

I have already raised many complaint but issue not resolve.
We have too much fed up for poor power supply.
So resolved the issue and take necessary action.

I have already mailed u many time but its happening again and again.

Dear Sir/Ma'am,
I own a shop in Mahavir Enclave New Delhi and there is an electricity pole right at the entrance of my shop. I did complaint regarding this matter to the concerned department several time but I did not get any response. Due to the electricity pole the customer walkin was very less and also I had to shut down my business and during rainy season it's very risky as well as water gets collected near the electricity pole for several days. It is really a big problem for me hence I request you to please take appropriate actions to shift the to any other nearby location. Please provide a resolution asap.
Thank you

Contact no.[protected]
Email id: [protected]@gmail.com
Shop address: Shop no. 3, Som bazar gali, Mahavir enclave, palam, New Delhi near Devi market, Delhi-110045

Dear sir,


bses rajdhani send wrong slab details calucalation in my bill no.[protected].So many time i send meter reading link of bses.But not recd bill .Last eastimated bill recd bill no[protected] dt 1/9/20 .Which is paid by me rs 4750/-..Again i recd actual bill which is very high i can not pay .Pls check my meter reading slab again because that total wrong.We pay regular bill 30 days period but bses make totally wrong.Pls pls check this .I have already lost my job in lock down period. Pls help to rectified my this bill.This period is crucial for us survive.

Thanks

b/regds
anil kumar

mob-[protected]

I resident of Pocket B Dilshad Garden, Around the central park there are many trees covering the electric wires and poles and these trees are very old and anytime the branches can fall on these electric lines and can cause casuality.
Request you to kindly send a tram to cut theexcessive branches.

Dear sir,

My request no. for new connection is [protected]. I applied on 5th Nov. 2020 but no one has come for the survey. I want to have this new connection for construction on my plot.

One misc. document was missing so I got the mail from BSES to upload the complete chain of GPA which I already did on 12th Nov. 2020. After uploading, the complete chain of GPA still no one has come for the survey.

Kindly do the needful in this regard.

I have mailed quite a few times to bses rajdhani but no one has taken any action

Flat number f-16/329 unique appartment Mehrauli opp old primary school in the name Anil is been illegally using electricity from the past 3 years as his meter was taken off due to no payment of bill same has been complained to your department two years back but no action has been taken

We would like to inform you that we are facing problem of electricity power cut. Power Cut before 3 hour at 12:58
Our electricity devision is khanpur. And they are cut the power supply mostly.
Its not for one day. Its happening on daily basis.
I called in my devision office khanpur but did not received positive response.

Workout any intimation the cut the power supply. This is very irresponsible behaviour from BSES.
Without electricity every work has been stuck.
We are not be able to do any work due to no power supply.

I have alreday raised many complaint but issue not resolve.
We have too much fed up for poor power supply.
So resolved the issue and take necessary action.

I have alreday mailed u many time but its happening again and again.

I would like to inform you that we have been facing very difficulties due to passing the high tension wires over on my Balcony/roof/home. It is very dangerous for our children roaming here & 1 Spark can cost may live's. Mostly the rainy season because the electric flow the wetness wall at my home, we are living with fear all time. Our locality main issue high tension wire. The pole which has all the electrical wires is so rusty. It may fall someday and cause damage to anyone.
So I am requesting to you kindly replace the high voltage wiring from our (Balcony) home.
I hope that look in to the Matter and resolve the issue.

Thanks & Regards

Mirza Mehmood (Advocate)
Address_ D181 Lane no 5 Noor-e-Elahi colony Opposite Fatma Public School Near Yamuna vihar Delhi 110053
Contact_ [protected], [protected]

My self Mani Prakash.I have applied new prepaid connection on Thursday, Sep 24 and I got the message on the 25 of October for installation of meter .and no one come for meter installation and I call to customer care for this and they say that I have register complain and I got new message on 28 of October for installation on meter but no one come on 28, 29, 30, 31. I request please watch on my application.

New connection request :[protected]
CA NO :[protected]
Request no : [protected]

Name: Mani Prakash

In the bill for the month of Oct'2020 for CA#[protected] we have got additional "other charges" of 11997.04. rupees. On inquiry we have been told it is a security deposit for load increment, however we have not made any request to increase the load. When we requested to correct the bill we are being asked to visit the Janakpuri District centre office during this PANDEMIC of corona while no fault of our own.

A bill of rs. 8960 was received for month Oct 2020 due on 23oct 2020 on the address of house no. 18/17/9 old govind pura delhi 110051 which seems inflated. Our reading is 1202 only one month how is possible that. Please look into the matter
Ca no. Of bill is[protected]

CA No:[protected], I received a bill 9100 Rs. In 1 KW my reading average consume between 200 to 400 units per month, but in this bill there 1670 units consumed in July month of 27 days only, How is this possible. I have prepaid meter, after produce this bill they had cut our power connection, that is why I paid this bill. This is heavy bill for me . Please make this payment refund as early as possible/ give me rebate.
Customer care also not explicitly about this bill. They are not showing paying date of this but I have already paid this bill in August 2020.
Regards.

Najmul Hussein
Mob:- [protected]

Date of Incident : 26th october 2020
Time of Incident:07:21 pm (Time when I got Message that Money got debited from the bank)
Made a bill payment of Rs.2570.00 portal through BillDesk Payment Gateway, Where the money got debited from my bank but transaction did not completed. I have done my Payment through phonepe. I have already spoken to phonepe and sbi people, they said they haven't received the payment. So, Money have to be with BillDesk only.transaction ID
P2010261921530335581531.
I request you to please refund my money as soon as possible.

CA No:[protected], I have paid unnecessarily and fault bill from July 2020, after that I requested to Testing Meter request, I raised complaint in this matter both online and offline mode in September 1st week, today 25 October, they are sending me notice to cut Power. there is no solution in this matter till yet.
They are sending again heavy amount bill, I am not able to pay that bills, please solve my complaint ASAP.

Thank you.
Najmul Hussein.
Mob:- [protected]

I have done one transaction on 29th June of Rs. 5090 against BSES rajdhani through Google pay. Money has been deducted and payment status showing failed aa per attached image.

Kindly support on high priority. It is pending so long from last 4 month.

Respected sir,
In my house we have stairs which connect to the first floor, the meter is put on the wall and the wires supporting the meters are upfront to the stairs and coming in the way which constituting problem every time we go on the stairs.

This is my request to you to kindly rearrange the wires and meter so then we can move to the stairway freely.
Hoping for a quick action.
Thanking you

Hello team,

I am Shalu r/o Subhash Vihar, North Ghonda.
I want to draw your kind attention towards this issue we are facing here. In this area we generally face the problem of messy tangled power lines over the electricity poles. This could be really dangerous as it dangles perilously close to the residents.
Kindly pay attention towards it and fix it real soon. For further reference I am attaching some pictures of it.
Thanks

I have an electrical wire going through my balcony. It connects one electricity pole with another. It was not there yesterday. The wire seems dangerous and if it snaps or breaks is dangerous.