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Rajdhani / Yamuna Power [BSES ] Complaints & Reviews

www.bsesdelhi.com

1.5

Updated: Jul 16, 2025

Complaints 1298

Resolved

370

Unresolved

928

So far, so good. Rajdhani / Yamuna Power [BSES ] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Rajdhani / Yamuna Power [BSES ] will keep up the work and continue to help more customers with their concerns even better 🤝

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Rajdhani / Yamuna Power [BSES ] reviews & complaints page 32

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Address: New Delhi, Delhi, 110094

I am a resident of c-1/ 218 khajuri khas, delhi - 110094, there is a fluctuations in the power supply in our area from the past 15 days. Many led bulbs got fused and there is a chance of damage in other electric appliances. This problem can also cause excess reading than the actual consumption.
The fluctuations is in whole street as i have heard but the fault get rectified only in the house eho raised the issue.
Therefore, i request you to take a proper action to save the power and do the needful.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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M

Mahendra majoka

from Bargarh, Odisha

Aug 30, 2017

Sir I request to sanjay colony bhati mines new Delhi every day power cut problem.no permanent solution.it is very very poor service.so I request you please give me permanent solution.thanks

M

mahesh pal vadhera

from Gurgaon, Haryana

Aug 30, 2017

Street light in front of House no 251, Block A-2 janakpuri is not working for nearly 2 months. We registered complaint no SLDL00014073 DTD[protected].Phone no [protected] is either not responding or evasive.

2. Is there somebody to take action and rectify the fault..

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Address: New Delhi, Delhi, 110018

Website: www.bsesdelhi.com

Dear sir/madam
I gurpreet singh resident of krishna park ext, tilak nagar faced some electricity problem on 09.08.2017 at 05:40 am. The fans, lights etc in my home started on and off frequently and there was sudden fluctuation. On checking it has found that there was some sparking at the input terminals inside the meter and i put off the main mcb and filed a complaint to bses rajdhani customer care. The meter was installed just one year ago on 02.08.2016. The line man came and he disconnected the wire and told me that the meter has been burnt and it will be replaced by other bses employee. On 12.08.2017 the two bses employee came and replaced the old meter with new one and when i received my electricity bill on 19.08.2017 i saw that bses rajdhani have levied rs2623/- of defective/damaged meter. The burning of terminals or meter is may be due to poor quality/installation of the meter. The consumer should not getting charge against the defective/damaged meter because its not just my fault. The discom is responsible for their poor product. So i hope some necessary action will be taken in this matter to resolve the problem.

—

Connection details
Name - narender kumar
Ca no[protected]
Old meter no[protected]

Thanx n regards
Gurpreet singh
Mob: [protected]
E mail: gurpreet. [protected]@gmail.com

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S

ShivkumarMaurya

from Delhi, Delhi

Aug 28, 2017

Dear Sir,

Please check the poll no. (KPR P-543) the high voltage wire is down to the poll and who speaking in front of balcony on my house. Please repair or change as wel as possible. Please treated as urgent because it is to dangerous of life...

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Address: New Delhi, Delhi, 110043

My ca no.[protected] and i am facing low voltage supply in my house since last one month and against this have registered lots of telephonic complaint at 39999707 but every time they have given me a new complaints. Some complaints nos. But my problem is still not solved. Please check this matter and do the needful.

Please visit after 7 pm for voltatage checking because after 7 pm voltate is very low.

Thanks
Dinesh - [protected]

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V

vineetvats88

from Srinagar, Jammu and Kashmir

Aug 25, 2017

From last 15hr we are getting very low voltage...Even fan can not move...I called many time customer care they said with in 90min we give solution till now we did not get proper voltage ...every time they are excusing just 90min...It will fine ...Kul mila ker customer care wale sirf jhuth bolte h

R

Rakesh Kr. Sethi

from Delhi, Delhi

Aug 25, 2017

There is about 20 lights fixed in the park but only 4 lights are working & others are not working due to problem in fuse bulbs or mcb not working. Park look is so dark in the night & some illegal persons do unlawful things which creates problem in the locality. You are requested to look into the matter & do the needful.

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Address: 110006

Website: [email protected]

Dear sir,

Kindly change the name of non domestic electric meter crn no.[protected] from
Mr. Naresh kumar & naresh kumar to ayush jain s/o shri surender jain

Please made the following corrections:
1) change name from mr. Naresh kumar to mr. Ayush jain s/o shri surender jain

With regards
Ayush jain

Non domestic electric meter crn no:[protected]
3341/45 third floor pvt no:t-12 vasundara market gali peepal mahadev hauz qazi, delhi -6
Contact: [protected]
(Surender jain)

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S

Surenderjain

from Delhi, Delhi

Aug 18, 2017

I have already submit my all documents to Mr.TINKU SHARMA (Session account).

8

8775bhanu

from Delhi, Delhi

Aug 25, 2017

I have lodged a complaint SLDL00022024 ON 14th Aug-2017 regarding street light not working from last 12 days with EESLCS CUSTOMER CARE and they have ensured that this complaint will be resolve within 48 Hours.
but still problem is still there.

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Address: New Delhi, Delhi, 110059

Sir, I am the resident of C1/121 sanjay enclave, near raja puri road Uttam Nagar, New delhi 110059.
LED street light is not working for the last 2/3weeks. I request you to kindly arrange to repair it at the earliest since there is much darkness in the night and probability of mis-happening or wrong activity in the mid-night.
My complent no is below
Ad-EESLCS
6 aug (sunday 7:55 pm)
Dear Customer, We have received your Complaint SLDL00020087 for
Landmark : NEAR RAJA PURI ROAD, Pole No : C975 & forwarded to our rectification team. It will be attended in 48 hrs. Thanks

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Address: New Delhi, Delhi, 110059

Website: Electricity

Dear sir,

This is complaint for electricity theft for last 10 years. Mrs. Asha devi w/o mr. Birender kumar and son mr. Vikas kumar address:c-1/28, street no-2, madhu vihar, uttam nagar

He is theft electricity. He has one cooler, water motor+ 01 freez big/small+ +02 laptop +01 room heater+01 heater in the kitchen for making food and many electricity items. He theft electricity every day (24x7) under the meter to attached with wire and use under the meter power socit for this use theft.

(His address) c-1/28, street no-2, madhu vihar, uttam nagar,
New delhi-110059
Near navjeewan academy sr. Sec. School

Thanx
Abc

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M

megha sehgal

from Delhi, Delhi

Aug 15, 2017

No street lights in a1 block Safdarjung enclave opp AIIMS trauma centre New Delhi 29 for past 4 days it becomes v unsafe and prone to thefts Pls look into the matter and get them repaired asap At night many unscrupulous elements roam and sometimes create a lot of problems for the residents remove car mirrors and tyres

V

vk1995

from New Delhi, Delhi

Aug 25, 2017

I have loss my mobile number plz change my other number

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Address: New Delhi, Delhi, 110053

Website: [email protected]

Mere meter ka last bill 3160 tha jo mene pay kr diya tha Ab is baar ka bill 9880 aaya h jabki hamara itna consume bhi nAi h or hamare niche wale floor ka bill last month k bill 3509 tha or Ab 577ka h plz meter ko check kara jaye, CA NO[protected]
Done bill ka pics send Kar raha hu
H no B156, GALI NO 10, NEW USMANPUR DELHI 110053
Yogesh kumar [protected]

+2 photos

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P

Pradeep Joshi 1991

from Mumbai, Maharashtra

Sep 7, 2017

Meter ka bill har month ke sath badhta ja rha, aur is month bill 3700 tak pahuch gya h ..
please check & change the meter.
CA number[protected]
Meter No.[protected]
Address - H. no.-67 A block gali no 3 deenpur extn. najafgarh road new delhi-43
Landmark - Near sanatan dharm mandir

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Address: 110087

I'm a resident of 7/262 sunder vihar, new delhi -110087 and my house is having electricity meters bearing ca number :[protected] and ca number :[protected]. I'm 80 years old lady and today at about 4 pm two men visited and introduced them me as bses inspectors and straight away went to electricity meters and started pulling them. At that particular time, i was alone at home as my son and daughter-in-law were in office. They started threatening me that a big penalty will fall on me and they pushed and pulled my above mentioned. Metres, somehow an old lady from my neighbour came to my house and thus they went away after asking for identity.

I want to state that my electricity meters should be replaced at the earliest as two men pushed and pulled them very badly and electricity itself is very dangerous.

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Address: New Delhi, Delhi

Website: [email protected]

Dear sir/madam,
I would like to draw your kind attention towards that i am consumer of your department. Last month i paid much bill amount according to my last 6 payments. No any electronic device are available in home that consume electricity but bill amount has been huge at last month. I think this is problem of meter.
. I hope you understand my problem and take a right decision against it.

+5 photos

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W

wamique123

from Delhi, Delhi

Aug 15, 2017

I have done twice payment of bill. My CA no is[protected]. My paytm order no is [protected]. Kindly adjust the extra amount to the next month's bill.
Thank you.

complaint against fast meter reading. - Comment #2819642 - Image #0

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Address: New Delhi, Delhi, 110059

Website: bses.com

Hello, i was applied new connection for my house in bses, c2-jankpuri after submit necessary documents vide application no [protected] dtd. 13/07/2017 as per bses policy new connection should have to install consumer house within 20days know time passed over the days. Nothing is done till know... For the delay bses should have to take responsibilities because operation is totally failure to deliver services to consumer..in this condition what is policy for the company and what consumer right to say..

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S

Sygladiator

from Bareilly, Uttar Pradesh

Aug 14, 2017

Meter reading is much higher than online bill I generated from uppcl online website. How it is possible and what to do next.

Meter showing 6000 reading while Internet bill is having only 1500

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Address: 110057

Dear sir,

Kindly change the name of domestic meter crn no. 13373196 from brij bs joshi to rai umraopati ray as i have purchased this house on 28/09/2012.

Please made the following corrections :-

1. Change name from bs joshi to rai umraopati ray.

With regards

Rai umraopati ray

Domestic electric meter crn:[protected]
100 ground floor, janta house, basant gaon
New delhi:- 110057
Email:- [protected]@gmail.com
Mob:- [protected]/ [protected]
Mr. Rai umraopati ray
House no. 100 ground floor, janta house, basant gaon

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B

bidlan

Aug 7, 2017

Form the last few month my electricity bill will high so please sand some man to my home

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Address: 110057

Dear sir,

Kindly change the name of domestic meter crn no. 22836372 from brij bs joshi to rai umraopati ray as i have purchased this house on 28/09/2012.

Please made the following corrections :-

1. Change name from bs joshi to rai umraopati ray.

With regards

Rai umraopati ray

Domestic electric meter crn:[protected]
99 ground floor, janta house, basant gaon
New delhi:- 110057
Email:- [protected]@gmail.com
Mob:- [protected]/ [protected]
Mr. Rai umraopati ray
House no. 99 ground floor, janta house, basant gaon

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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Y

Yinu

from Delhi, Delhi

Aug 7, 2017

Please submit my complaint Led light not supply light kharab ho rakhi hai 2 mahiney ho gaye publoc bohot pareshan hai without light please submit my complaint address A Block sangam vihar south delhi 110080 ph.[protected]

B

bidlan

Aug 7, 2017

Form the last few month my electricity bill will high so please sand some man to my home

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Address: South West Delhi, Delhi, 110043

Hi,

I want to tell that bses employees najafgarh new delhi 43 are tied up with consumers so that there meter would not been installed outside d house as though in colony every person meters are outside. But the consumer residing at rz-78, holi chowck, new roshan pura, najafgarh, new delhi 43 making fool of others as they are helped by bses employees itself. They took new meter for upper floor n make them install outside d house but one main meter at ground floor in which all big appliance are connected is inside the house from theft is going on. As the says that they will construct the house dats why not installing meter outside but if that is a case than why they install new meter taken for uper floor outside. This is a big theft and bses employees on asking says they will serve notice but its been 6 months no notice given to them because bses employes are with them

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

Aug 04, 2017

praveenchaturvedi's response without my knowing some has intalled meter

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P

praveenchaturvedi

from Delhi, Delhi

Aug 7, 2017

Real owner name praveen chaturvedi address D-39 upper ground floor indira enclave neb sarai when i went to bses office for apply meter and verification come to home and then that person said meter has been installed...so pls take a quick action

theft with help of bses employees - Comment #2810464 - Image #0

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Address: 110096

From mohd. Ishteyaque, consumer
10- i, pocket 4, mig complex, (Mix housing), mayur vihar - 3, delhi - 110096
As per instruction of vasundhra bses office, we dug out trench from below the meter to the db as instructed. The bses has provided exposed cable from metre to the db and metre is working and supply has been restored.
It is dangerous for an exposed cable to run in this rainy season.
We have been informing the office but there is no response in form of the required work.
Kindly arrange to provide the under ground cable so that the trench be backfilled for safety and security of the residents.

Thanks.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

Jul 24, 2017

Ravi Morya's response Many times of power cut 5 to 6 hours again & again bses no solved my complaint, please some strictly action against bses rajdhani Ltd. My bses connection C.A. Number is[protected]

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R

Ravi Morya

from Lawar Khas, Uttar Pradesh

Jul 31, 2017

Many times of power cut 5 to 6 hours again & again bses no solved my complaint, please some strictly action against bses rajdhani Ltd.

M

Mukesh_saini198

from Gorakhpur, Uttar Pradesh

Aug 2, 2017

I give information you that on date 20/03/2017 was online auction i am successful bidder for plot no 584c as per term Huda not give allotment letter on date 20/03/2017 Huda give me allotment letter on date 10/04/2017 who is responsible person for delay please action it

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Address: New Delhi, Delhi, 110002

Website: www.bsesdelhi.com/bsesdelhi/csStreetLight.do

To
The concerned authority
The electricity pole located at gali shakti mandir street, darya ganj is loaded with so many heavy wires that it has got inclined by almost 40° and may fall anytime posing great threat to the residents as well as the commuters. Kindly look into the matter at the earliest before any mishappening takes place.
Thanking you.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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B

Bawa Singh Bedi

from Bengaluru, Karnataka

Jul 31, 2017

The meter is running fast. There was no one at home in June still we got 254 units and now when i came back in the 2nd week of July the units show 378. I am positive that meter is running fast. Or something is fishy. Please get it checked.
CA number:[protected]
Meter type : 1psk
bill no.:[protected]

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It is to bring to the notice that their are non functional streetlights on the main road opp aiims trauma centre, safdarjung enclave, new delhi. This causes a lot of inconvenience to the residents making the area unsafe and prone to thefts. At night many unscrouplous elements roam about and cause troubles. (Esp cars parked on the road are easy prey to thieves as they steal car mirrors) please look in tte matter and get them rectified as soon as possible.

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The name change request pertains to a property - plots 18-a, 18-b, 19-a, nilothi extension, new delhi 110041. I bought the property 9 years ago and am the current owner. However, the electric meter has remained in the name of the previous owner, sushila rampal. I am requesting the name change from sushila rampal to lalit mohan arya - that is me. An application for name change was sublitted in june 2017. Application no. [protected]. Please let me know the status. My email: [protected]@sbcglobal.net. Thank you. Lalit mohan arya.

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Address: New Delhi, Delhi, 110008

Website: [email protected]

Dear sir/madam

This is to request you to pl dont disconnect our electricity meter and power supply. I have no payment due for my connection.in future also there will be regular payment towards electricity bill.
Infact today (19.07.2017) some electricity staff came to disconnect electricity meter. They told that owner mr vijay kumar is willing to surrender his meter.

Dear sir
I m staying iside this house as tenant. I have my old father who is suffering with cancer in very advance stage which is beyond treatment now. Any such act of no electricity will further worsen the situation.

We have already paid rent to mr vijay mahajan through cheue and are willing to pay rent on regular basis. But owner mr vijay mahajan is creating lots and lots of problems on one pretext or other..

My request is to please not disconnect my electricity connection.

Details of my connection are as follow

Name — vijay kumar mahajan
Billing address — 28/128;upper ground floor;west patel nagar;delhi-110008
Ca no —[protected]
Last electricity bill paid bill no[protected]
Last electricity bill payment amount-1220
Paid online;details and receipt can be provided is desired by your department

Regards

Surinder kapoor
28/128;upper ground floor;west patel nagar;delhi-110008
[protected]

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

Jul 19, 2017

Updated by Simar Kapoor Rajdhani / Yamuna Power [BSES] — not to cut meter connection on false basis

1 Review
Si Simar Kapoor on Jul 19, 2017 Mark as Resolved

Dear Sir/Madam

This is to request you to pl dont disconnect our electricity Meter and Power supply.I have no payment due for my connection.In Future also there will be regular payment towards electricity bill.
Infact today(19.07.2017) some Electricity staff came to disconnect electricity meter.They told that owner Mr Vijay Kumar is willing to surrender his meter.

Dear sir
I m staying iside this house as tenant.I have my Old father who is suffering with Cancer in very advance stage which is beyond treatment now.Any such act of no electricity will further worsen the situation.

We have already paid rent to Mr Vijay mahajan through cheue and are willing to pay rent on regular basis.But Owner Mr Vijay Mahajan is creating lots and lots of problems on one pretext or other..

My request is to please not disconnect my electricity connection.

Details of my connection are as follow

Name -----Vijay Kumar Mahajan
Billing Address---28/128;upper ground floor;west patel nagar;Delhi-110008
CA No[protected]
Last electricity bill paid bill no[protected]
Last electricity bill payment amount-1220
Paid online;Details and receipt can be provided is desired by your department

Regards

Surinder Kapoor
28/128;upper ground floor;west patel nagar;Delhi-110008
[protected]

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Address: New Delhi, Delhi, 110030

Website: www.bsesdelhi.com

A resident in the block a 253 west end road, kohinoor enclave saidulajab, new delhi has covered the meter area by placing a wooden door and partition. Besides making it difficult for anyone to read the meter or check the problem, it has become a fire hazard. Earlier there was a short circuiting and the fire flared up. At that time there was no cover and the fire could be extinguished. The meter readers had advised that the area should be kept open so that fire extinguishers could reach there. All the other residents have objected but he is not relenting. Request for urgent and immediate action to have this fire hazard removed.

Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.

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S

Satyendra Pradhan

from Delhi, Delhi

Jul 24, 2017

For the last two months I am receiving very high bills. There appears to be some pilferage or leakage or problem with the meter. I would like it to be checked.

C

Chaachiya

from Mau, Uttar Pradesh

Jul 24, 2017

Sir mai village mundhela khurd jaffer pur jone pole no 556 ka box open rehta hai jiske karen us pole no.556 se daily electric chori hoti maine costumer care help line per bhi ye baat batai per koi action nahi hota isliye mai aapko complaint ker rha hu per muje nahi lagta ab bhi kuch hoga

K

kumarsaurabh

from Delhi, Delhi

Jul 26, 2017

Hi, I stay in C-137, Jeevan Park Uttam Nagar Delhi. There is more than 4 to 5 hours power supply cut issue we are facing since last 5 days. Yesterday night, we have faced 4 time power cut issue. Kindly confirm me what is the issue and when will it get resolved.

J

jangras

from Gurgaon, Haryana

Jul 28, 2017

Justify the reason with comparison of previous history of bill, why unnecessary bill is imposing on us.
I need proper justification on priority.

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Address: New Delhi, Delhi, 110030

Website: Bses

A resident in the ground floor of the building had enclosed the area where all residents have there meters. Besides it becomes difficult to read the meter it has become a fire hazard. He has also put his invert or next to metres. All residents have asked him to remove the wooden doors in the common area but he has not done so. My bills for the last two months have gone up cresting suspicion that there is pilferage of my electricity.
Please get the wooden doors and partition às sldo his invertor in that area removed.

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