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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3552
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Razorpay reviews & complaints page 58

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S
Sampath5555
Feb 9, 2021
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Fraudulent activity, I have lost my money, I got cheated with my money, I have lost 30000 rs plz refund my money to my account as soon possible, , , thank u

Date :8 th January[protected] rs
+1 photos
Razorpay customer support has been notified about the posted complaint.
Hi Sampath,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055509] for us to assist you on priority.

Regards,
Sreenivasa
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    S
    Sudha6666
    from Noida, Uttar Pradesh
    Feb 9, 2021
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    Fraudulent activity, I have lost my money, I got cheated with money, I have lost 3000 rs plz refund my money to my account as soon as possible, , , thank u

    Date: 3 red January[protected]
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Hi Sudha,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5055437] for us to assist you on priority.

    Regards,
    Sreenivasa
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      A
      Anil@2645
      from Bengaluru, Karnataka
      Feb 9, 2021
      Resolved
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      Resolved

      Website: www.ciciseo.com/h5/pages/register/register?invcode=256301

      Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
      Name. MEJALA ANIL KUMAR
      Investment Date 15/12/2020
      Cheating Date 25/01/2021
      Email iD [protected]@gmail.com
      Transaction Id :- T2012152013465393461140

      Mobile number [protected]
      +2 photos
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2021
      Razorpay Customer Care's response
      Hi Anil,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5055220] for us to assist you on priority.

      Regards,
      Sreenivasa
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        C
        Chandu08450
        Feb 9, 2021
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        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3200 rupees and the total profit is 2, 88, 000 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
        Name. Kesha chandrakanth
        Investment Date 11/01/2021
        Cheating Date 25/01/2021
        Email iD [protected]@gmail.com
        Transaction Id :- T2101111420546311285294

        Mobile number [protected]
        +2 photos
        Razorpay customer support has been notified about the posted complaint.
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          L
          Lingaraju mh
          from Hukeri, Karnataka
          Feb 9, 2021
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          Address: Bengaluru

          Rozorpay scamed with shared bk company i payment thrue rozorpay and he froded refund my amount
          +1 photos
          Razorpay customer support has been notified about the posted complaint.
          Feb 09, 2021
          Updated by Lingaraju mh
          Please refund my amount as soon as possisibal Please shared bk company froded I payment through you ad i believe on rozorpay company Please refund my amount

          Hi,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5037238] for us to assist you on priority.

          Regards,
          Priyam
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            C
            Chandu08450
            Feb 9, 2021
            Resolved
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            Resolved

            Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 1, 66, 500₹ Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
            Name. Kesha chandrakanth
            Investment Date 22/12/2020
            Cheating Date 25/01/2021
            Email iD [protected]@gmail.com
            Transaction Id :- T2012222102364498211631

            Mobile number [protected]
            +2 photos
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 15, 2021
            Razorpay Customer Care's response
            Hi chandrakanth,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5055153] for us to assist you on priority.

            Regards,
            Sreenivasa
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              M
              Mejala Anil Kumar
              Feb 9, 2021
              Resolved
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              Resolved

              Website: www.ciciseo.com/down

              Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name. MEJALA ANIL KUMAR
              Investment Date 15/12/2020
              Cheating Date 25/01/2021
              Email iD [protected]@email.com
              Transaction Id :- T2012152013465393461140

              Mobile number [protected]
              +2 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 15, 2021
              Razorpay Customer Care's response
              Hi Anil,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              mention the ticket ID [5055087] for us to assist you on priority.

              Regards,
              Sreenivasa
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                B
                Bhagwanreddy
                from Bengaluru, Karnataka
                Feb 9, 2021
                Resolved
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                Resolved

                Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                Name:bhagwan reddy
                Payment date:12th january 2021
                Transaction id:T2101121609054336031158
                Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298
                +1 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Feb 09, 2021
                Updated by Bhagwanreddy
                Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                Name:bhagwan reddy
                Payment date:12th january 2021
                Transaction id:T2101121609054336031158
                Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298

                Verified Support
                Feb 15, 2021
                Razorpay Customer Care's response
                Hi Bhagwan,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                mention the ticket ID [5055004] for us to assist you on priority.

                Regards,
                Sreenivasa
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                  U
                  Upendrakumar91
                  from Guwahati, Assam
                  Feb 9, 2021
                  Resolved
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                  Resolved

                  Address: Shared bk sharing economy

                  Hello there
                  I purchased shared bk plan and investment my money in that according to shared bk agreement.
                  "From the date of rental bicycle investors will be provide rental services for the equipment purchased by the shared bk.tha less provide is 90 days, the daily profit 850 and total profit 76500 rupees".
                  And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.I investment my money in shared bk because it connected to trusted gateway razopay, so please refund my amount in my account,
                  Please refund my money in my account as soon as possible.
                  Name -upendra kumar
                  Investment date -15/01/2021
                  Investment-15000
                  Daily income-850
                  Cheating date 20/01/2021
                  Email [protected]@gmail.com
                  Transaction ID-T2101151824329129370463
                  +1 photos
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 09, 2021
                  Updated by Upendrakumar91
                  Please refund my money

                  Verified Support
                  Feb 15, 2021
                  Razorpay Customer Care's response
                  Hi Upendra,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5054927] for us to assist you on priority.

                  Regards,
                  Sreenivasa
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                    J
                    jithu ajith
                    from Bengaluru, Karnataka
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Hello there
                    I purchased shared pk plan and invested my money in that according to Shared Bk agreement .
                    "from the date of rental bicycle investors will be provided rental services for the equipment purchased by shared By. The less period is 90days, The daily profit is 160+6500=6660 rupees and the total profit is 14400+585000=599400 rupees".
                    And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money shared in shared Bk because it connected to trusted gateway through razor pay, so please refund my amount in my account,
                    Please refund my money in my account as soon as possible.
                    Name :Ajith S
                    Investment date:10.01.2021&14.01.2021
                    Cheating date :26.1.2021
                    E. Mail id:[protected]@gmail.com
                    Transaction ID:DR[protected], DR[protected].
                    +2 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 09, 2021
                    Updated by jithu ajith
                    I had paid total of 102500 rupees so please refund my money as soon as possible

                    Feb 09, 2021
                    Updated by jithu ajith
                    Please refund my money as soon as possible
                    Feb 10, 2021
                    Updated by jithu ajith
                    Please refund my money as soon as possible through google pay my phone number is [protected]
                    Verified Support
                    Feb 15, 2021
                    Razorpay Customer Care's response
                    Hi Jithu,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5054861] for us to assist you on priority.

                    Regards,
                    Sreenivasa
                    Please refund my money as soon as possible
                    jithu ajith's [Complaint's author] reply, Feb 14, 2021
                    Please refund my money as soon as possible
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                      S
                      Sorry Girls
                      from Noida, Uttar Pradesh
                      Feb 9, 2021
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                      Address: Vill- bara, Po-panditganj, ps-kadirganj , pin - 804451

                      Plzz refund my payment rs2500
                      +3 photos
                      Razorpay customer support has been notified about the posted complaint.
                      Hi,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5054803] for us to assist you on priority.

                      Regards,
                      Sreenivasa
                      Sorry Girls's [Complaint's author] reply, May 11, 2021
                      Sir mere sath froud hua hai
                      Omg brush wale ne aapke thuru paisa liya hai plzz help me sir
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                        V
                        vlog with sanju
                        from Guwahati, Assam
                        Feb 9, 2021
                        Resolved
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                        Resolved

                        Address: tezpur, assam

                        Sir/Madam, as i have seen in your complaint box, there are lots of complaints against the fradulant company called the shopprrs app, similarly i have also complaints regarding the same. I have withdrwled an amount of INR 26600 but till now i have not received my money in my account, as the debit and credit symtem was operating by ur system therefore, I am requsting to look in to the matter

                        name: sanjay musahary
                        contact :[protected]
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 15, 2021
                        Razorpay Customer Care's response
                        Hi Sanjay,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        mention the ticket ID [5054741] for us to assist you on priority.

                        Regards,
                        Sreenivasa.
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                          A
                          Akashb@9916
                          from Bengaluru, Karnataka
                          Feb 8, 2021
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                          Website: www.ciciseo.com/h5

                          Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible
                          Name : Akash B
                          Investment Date : 8/01/2021
                          Cheating Date : 19/01/2021
                          Email id: [protected]@gmail.com
                          Transaction ID : T2101082139153464951828
                          +1 photos
                          Razorpay customer support has been notified about the posted complaint.
                          Feb 09, 2021
                          Updated by Akashb@9916
                          I invested almost 3300 rs in sharedbk
                          Feb 13, 2021
                          Updated by Akashb@9916
                          I want my money to be refunded
                          Verified Support
                          Feb 15, 2021
                          Razorpay Customer Care's response
                          Hi Akash,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          mention the ticket ID [5054694] for us to assist you on priority.

                          Regards,
                          Sreenivasa.
                          Feb 17, 2021
                          Updated by Akashb@9916
                          Nobody responding properly in mail . I want refun as soon as possible
                          Feb 20, 2021
                          Updated by Akashb@9916
                          Issue still not resolved they are not responding pls refund my money as soon as possible
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                            M
                            Mahesh Nemalipuri
                            Feb 8, 2021
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                            I thought before that Razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that Razorpay never provide it's payment services any scammer and I had to pay payment without thinking, Therefore I was in shock when I knew That I am Cheated through Razorpay, And i lost my Money due to Razorpay, because it provided his payment services a scammer, 😭 it seems to me now that's happened by mistake towards Razorpay team,

                            Now there is only one solution, You should refund my amount as soon as possible Otherwise you will lose so many your loved Costumers,

                            Kindly I request you please Refund my Amount As Soon as possible

                            Name.. nemalipuri Mahesh

                            Email... [protected]@gmail.com

                            Transaction id --T2101111359476503384692

                            Ticket Reference number..[protected]
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
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                              P
                              Parveez0001
                              Feb 8, 2021
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                              Address: 93, SHABNAM BRIGADE LAYOUT, P&T QUARTERS ROAD, OPPOSITE SABA PLAZA, UDAYAGIRI

                              I have invested ₹15000 to share bk. They cheated and scammed our money and ran away. They promised to refund my amount and they cheated so please refund my money to my account.

                              Please refund my money to my account
                              My Google pay no [protected]
                              +4 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Feb 08, 2021
                              Updated by Parveez0001
                              Rs.1476 Credited to A/c ...6484 thru IMPS/[protected] by RAZORPAYSOFTWAR.[protected]:33:10) - Bank of Baroda
                              Hi,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5037258] for us to assist you on priority.

                              Regards,
                              Priyam
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                                R
                                Rajendra Bandiwaddar
                                Feb 8, 2021
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                                Address: Vijayapur

                                I have invested money from 15600 rupees. But i not benifit for it. Please refund my money..
                                +1 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Hi Rajendra,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5054580] for us to assist you on priority.

                                Regards,
                                Sreenivasa.
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                                  V
                                  Vasantha2403
                                  from Noida, Uttar Pradesh
                                  Feb 8, 2021
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                                  Address: New Delhi

                                  This company closed but my amount that company not giving back please refund my amount
                                  +1 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 08, 2021
                                  Updated by Vasantha2403
                                  Please refund my amount that company was closed but my amount not credited

                                  Hi Vasantha,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5054392] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa.
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                                    D
                                    Deepthi Velagapudi
                                    from Bengaluru, Karnataka
                                    Feb 8, 2021
                                    Resolved
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                                    Resolved

                                    Address: Telangana state, Nalgonda Dist

                                    I have paying amount 1980 rupees one of big Fraud company tie with Rozerpay Payment mode... This is the big mistake .But now atleast solve our issue About the payment and refund my money immediately.
                                    Feb 8, 2021
                                    Complaint marked as Resolved 
                                    I have lossed 1980 rupees big Fraud company tie with Rozerpay pay... Payment mode... This is the big mistake. But now atleast solve our issue about the payment.pay or refund my money immediately. My transaction id T2102081536120666831358 ;
                                    Razorpay customer support has been notified about the posted complaint.
                                    My problem is not resolved how can u marked as a resolved

                                    To get my money back - Comment #3797339 - Image #0
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                                      S
                                      Shahul_hamee
                                      from Bengaluru, Karnataka
                                      Feb 8, 2021
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                                      I have invested in Shared BK Company. Since, the payment processing through the gateway razorpay most trusted payment gateway. But, the shared Bk company took our money and frauded by closing the site. Please refund the amount at the earliest.
                                      Name: Shahul Hameed N
                                      Investment Date:
                                      24th Dec 2020
                                      25th Dec 2020
                                      29th Dec 2020
                                      1st Jan 2021
                                      2nd Jan 2021
                                      6th Jan 2021
                                      Email id:sha.[protected]@gmail.com
                                      Transaction id:
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      [protected]
                                      Cheating date : 25th Jan 2021
                                      Contact Number: [protected]
                                      +6 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 15, 2021
                                      Razorpay Customer Care's response
                                      Hi Shahul,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5054196] for us to assist you on priority.

                                      Regards,
                                      Sreenivasa.
                                      Feb 16, 2021
                                      Updated by Shahul_hamee
                                      Hi Razorpay Team,

                                      Your team just closing the ticket with no resolution. Please help in refunding the amount.

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                                        D
                                        Deepthi Velagapudi
                                        from Bengaluru, Karnataka
                                        Feb 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: Telangana state,Nalgonda dist

                                        Hi sir/ madam by mistakely I have paid money from my account to your company account through phonepay so please refund my money .
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Hi Deepthi,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5054130] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa.
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