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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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Razorpay reviews & complaints page 58

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K
Karthik DR
Feb 9, 2021
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Hello there
I purchased shared bk plan and invested my money in that according to shared bk agreement.
“from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1202 rupees".
And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money inn my account as soon as possible.
Name: karthik d r
Investment date:7/1/21 & 12/1/21
Cheating date :25/1/21
Email id :[protected]@gmail.com
Transaction id:t2101071932043380492696
T2101121610452807382412
Totally the contract with fraudulent company. Now they are telling we are not responsible, only merchant is responsible. Now i am asking how razor pay me contract with shared bk for accept & making payment fro customer. Actually they were get details regarding shared bk when they registered to razor pay.
So razor pay is must refund the amount.
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2021
Razorpay Customer Care's response
Hi Karthik,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5056407] for us to assist you on priority.

Regards,
Sreenivasa
Feb 21, 2021
Updated by Karthik DR
Razorpay should responsible for shared bk fraud. So they should refund amount.

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    K
    khaja masthan shareef
    Feb 9, 2021
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    Address: 27-3-466, Maseed street, Balaji nagar, Back side to Maseed, Nellore, Andhra pradesh-524002

    Hello There
    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
    “from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 150 rupees and the total profit is 13500 Rupees".
    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
    Please refund my money to my account as soon as possible.
    Name. SK KHAJA MASTHAN SHAREEF
    Investment Date: 16 January 2021
    Cheating Date:25 January 2021
    Email iD: [protected]@gmail.com
    UPI Transaction Id:[protected]
    Google Transaction ID: CICAgKDzqqKUFQ
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 15, 2021
    Razorpay Customer Care's response
    Hi Masthan,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5055600] for us to assist you on priority.

    Regards,
    Sreenivasa
    Mar 12, 2021
    Updated by khaja masthan shareef
    I didn't got solution from you. I need my amount back. Kindly return my amount back or else i will file police complaint on you. You took money from us and gave it to that fraud company shared bk. Send me my amount as soon as possible or else you will face the consequences. I have attached payment receipt with this message, check it and send me my money back.

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      C
      Chidanand C
      from Bengaluru, Karnataka
      Feb 9, 2021
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      I had invested 300+300+2700= 3300 to Shared BK via razorpay i did get my returns so plz refund my amount are i will complaint to cyber police
      T2101181839159560763810
      Transfer Id for 2700
      T2012261206336547534575 transfer id for 300
      T2012261206336547534575 transfer id for 300
      Razorpay customer support has been notified about the posted complaint.
      Hi Chidanand,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5037181] for us to assist you on priority.

      Regards,
      Priyam
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        J
        Jyotisman Behera
        from Hāora, West Bengal
        Feb 9, 2021
        Resolved
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        Resolved

        Hello There

        I purchased a shared bk plan and invested my money in that according to the Shared Bk agreement.
        "from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is Rs. 160 and the total profit is Rs. 14400 ".
        But didn't provide me services perfectly as it promised to me. They cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account. Razor pay is a trusted service provider all the way till now so I expect to resolve my problem soon.

        Please kindly refund my money in my account as soon as possible.

        Name - Jyotisman Behera

        Investment Date - 2 January 2021

        Cheating Date - 19 January 2021

        Email iD - jyo.30.[protected]@gmail.com

        Transaction Id[protected]IGAKEJXIO9

        Phone - [protected]
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2021
        Razorpay Customer Care's response
        Hi Jyotisman,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5055556] for us to assist you on priority.

        Regards,
        Sreenivasa
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          S
          Sampath5555
          Feb 9, 2021
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          Fraudulent activity, I have lost my money, I got cheated with my money, I have lost 30000 rs plz refund my money to my account as soon possible, , , thank u

          Date :8 th January[protected] rs
          Razorpay customer support has been notified about the posted complaint.
          Hi Sampath,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5055509] for us to assist you on priority.

          Regards,
          Sreenivasa
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            S
            Sudha6666
            from Noida, Uttar Pradesh
            Feb 9, 2021
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            Fraudulent activity, I have lost my money, I got cheated with money, I have lost 3000 rs plz refund my money to my account as soon as possible, , , thank u

            Date: 3 red January[protected]
            Razorpay customer support has been notified about the posted complaint.
            Hi Sudha,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5055437] for us to assist you on priority.

            Regards,
            Sreenivasa
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              A
              Anil@2645
              from Bengaluru, Karnataka
              Feb 9, 2021
              Resolved
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              Resolved

              Website: www.ciciseo.com/h5/pages/register/register?invcode=256301

              Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name. MEJALA ANIL KUMAR
              Investment Date 15/12/2020
              Cheating Date 25/01/2021
              Email iD [protected]@gmail.com
              Transaction Id :- T2012152013465393461140

              Mobile number [protected]
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 15, 2021
              Razorpay Customer Care's response
              Hi Anil,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              mention the ticket ID [5055220] for us to assist you on priority.

              Regards,
              Sreenivasa
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                C
                Chandu08450
                Feb 9, 2021
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                Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3200 rupees and the total profit is 2, 88, 000 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                Name. Kesha chandrakanth
                Investment Date 11/01/2021
                Cheating Date 25/01/2021
                Email iD [protected]@gmail.com
                Transaction Id :- T2101111420546311285294

                Mobile number [protected]
                Razorpay customer support has been notified about the posted complaint.
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                  L
                  Lingaraju mh
                  from Hukeri, Karnataka
                  Feb 9, 2021
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                  Address: Bengaluru

                  Rozorpay scamed with shared bk company i payment thrue rozorpay and he froded refund my amount
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 09, 2021
                  Updated by Lingaraju mh
                  Please refund my amount as soon as possisibal Please shared bk company froded I payment through you ad i believe on rozorpay company Please refund my amount

                  Hi,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5037238] for us to assist you on priority.

                  Regards,
                  Priyam
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                    C
                    Chandu08450
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 1, 66, 500₹ Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                    Name. Kesha chandrakanth
                    Investment Date 22/12/2020
                    Cheating Date 25/01/2021
                    Email iD [protected]@gmail.com
                    Transaction Id :- T2012222102364498211631

                    Mobile number [protected]
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2021
                    Razorpay Customer Care's response
                    Hi chandrakanth,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5055153] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      M
                      Mejala Anil Kumar
                      Feb 9, 2021
                      Resolved
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                      Resolved

                      Website: www.ciciseo.com/down

                      Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                      Name. MEJALA ANIL KUMAR
                      Investment Date 15/12/2020
                      Cheating Date 25/01/2021
                      Email iD [protected]@email.com
                      Transaction Id :- T2012152013465393461140

                      Mobile number [protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2021
                      Razorpay Customer Care's response
                      Hi Anil,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5055087] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        B
                        Bhagwanreddy
                        from Bengaluru, Karnataka
                        Feb 9, 2021
                        Resolved
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                        Resolved

                        Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                        Name:bhagwan reddy
                        Payment date:12th january 2021
                        Transaction id:T2101121609054336031158
                        Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Feb 09, 2021
                        Updated by Bhagwanreddy
                        Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                        Name:bhagwan reddy
                        Payment date:12th january 2021
                        Transaction id:T2101121609054336031158
                        Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298

                        Verified Support
                        Feb 15, 2021
                        Razorpay Customer Care's response
                        Hi Bhagwan,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        mention the ticket ID [5055004] for us to assist you on priority.

                        Regards,
                        Sreenivasa
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                          U
                          Upendrakumar91
                          from Guwahati, Assam
                          Feb 9, 2021
                          Resolved
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                          Resolved

                          Address: Shared bk sharing economy

                          Hello there
                          I purchased shared bk plan and investment my money in that according to shared bk agreement.
                          "From the date of rental bicycle investors will be provide rental services for the equipment purchased by the shared bk.tha less provide is 90 days, the daily profit 850 and total profit 76500 rupees".
                          And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.I investment my money in shared bk because it connected to trusted gateway razopay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name -upendra kumar
                          Investment date -15/01/2021
                          Investment-15000
                          Daily income-850
                          Cheating date 20/01/2021
                          Email [protected]@gmail.com
                          Transaction ID-T2101151824329129370463
                          Aug 12, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Feb 09, 2021
                          Updated by Upendrakumar91
                          Please refund my money

                          Verified Support
                          Feb 15, 2021
                          Razorpay Customer Care's response
                          Hi Upendra,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          mention the ticket ID [5054927] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            J
                            jithu ajith
                            from Bengaluru, Karnataka
                            Feb 9, 2021
                            Resolved
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                            Resolved

                            Hello there
                            I purchased shared pk plan and invested my money in that according to Shared Bk agreement .
                            "from the date of rental bicycle investors will be provided rental services for the equipment purchased by shared By. The less period is 90days, The daily profit is 160+6500=6660 rupees and the total profit is 14400+585000=599400 rupees".
                            And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money shared in shared Bk because it connected to trusted gateway through razor pay, so please refund my amount in my account,
                            Please refund my money in my account as soon as possible.
                            Name :Ajith S
                            Investment date:10.01.2021&14.01.2021
                            Cheating date :26.1.2021
                            E. Mail id:[protected]@gmail.com
                            Transaction ID:DR[protected], DR[protected].
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Feb 09, 2021
                            Updated by jithu ajith
                            I had paid total of 102500 rupees so please refund my money as soon as possible

                            Feb 09, 2021
                            Updated by jithu ajith
                            Please refund my money as soon as possible
                            Feb 10, 2021
                            Updated by jithu ajith
                            Please refund my money as soon as possible through google pay my phone number is [protected]
                            Verified Support
                            Feb 15, 2021
                            Razorpay Customer Care's response
                            Hi Jithu,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            mention the ticket ID [5054861] for us to assist you on priority.

                            Regards,
                            Sreenivasa
                            Please refund my money as soon as possible
                            jithu ajith's [Complaint's author] reply, Feb 14, 2021
                            Please refund my money as soon as possible
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                              S
                              Sorry Girls
                              from Noida, Uttar Pradesh
                              Feb 9, 2021
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                              Address: Vill- bara, Po-panditganj, ps-kadirganj , pin - 804451

                              Plzz refund my payment rs2500
                              Razorpay customer support has been notified about the posted complaint.
                              Hi,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5054803] for us to assist you on priority.

                              Regards,
                              Sreenivasa
                              Sorry Girls's [Complaint's author] reply, May 11, 2021
                              Sir mere sath froud hua hai
                              Omg brush wale ne aapke thuru paisa liya hai plzz help me sir
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                                V
                                vlog with sanju
                                from Guwahati, Assam
                                Feb 9, 2021
                                Resolved
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                                Resolved

                                Address: tezpur, assam

                                Sir/Madam, as i have seen in your complaint box, there are lots of complaints against the fradulant company called the shopprrs app, similarly i have also complaints regarding the same. I have withdrwled an amount of INR 26600 but till now i have not received my money in my account, as the debit and credit symtem was operating by ur system therefore, I am requsting to look in to the matter

                                name: sanjay musahary
                                contact :[protected]
                                Aug 14, 2021
                                Complaint marked as Resolved 
                                Razorpay customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 15, 2021
                                Razorpay Customer Care's response
                                Hi Sanjay,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5054741] for us to assist you on priority.

                                Regards,
                                Sreenivasa.
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                                  A
                                  Akashb@9916
                                  from Bengaluru, Karnataka
                                  Feb 8, 2021
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                                  Website: www.ciciseo.com/h5

                                  Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible
                                  Name : Akash B
                                  Investment Date : 8/01/2021
                                  Cheating Date : 19/01/2021
                                  Email id: [protected]@gmail.com
                                  Transaction ID : T2101082139153464951828
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 09, 2021
                                  Updated by Akashb@9916
                                  I invested almost 3300 rs in sharedbk
                                  Feb 13, 2021
                                  Updated by Akashb@9916
                                  I want my money to be refunded
                                  Verified Support
                                  Feb 15, 2021
                                  Razorpay Customer Care's response
                                  Hi Akash,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5054694] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa.
                                  Feb 17, 2021
                                  Updated by Akashb@9916
                                  Nobody responding properly in mail . I want refun as soon as possible
                                  Feb 20, 2021
                                  Updated by Akashb@9916
                                  Issue still not resolved they are not responding pls refund my money as soon as possible
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                                    M
                                    Mahesh Nemalipuri
                                    Feb 8, 2021
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                                    I thought before that Razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that Razorpay never provide it's payment services any scammer and I had to pay payment without thinking, Therefore I was in shock when I knew That I am Cheated through Razorpay, And i lost my Money due to Razorpay, because it provided his payment services a scammer, 😭 it seems to me now that's happened by mistake towards Razorpay team,

                                    Now there is only one solution, You should refund my amount as soon as possible Otherwise you will lose so many your loved Costumers,

                                    Kindly I request you please Refund my Amount As Soon as possible

                                    Name.. nemalipuri Mahesh

                                    Email... [protected]@gmail.com

                                    Transaction id --T2101111359476503384692

                                    Ticket Reference number..[protected]
                                    Razorpay customer support has been notified about the posted complaint.
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                                      Parveez0001
                                      Feb 8, 2021
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                                      Address: 93, SHABNAM BRIGADE LAYOUT, P&T QUARTERS ROAD, OPPOSITE SABA PLAZA, UDAYAGIRI

                                      I have invested ₹15000 to share bk. They cheated and scammed our money and ran away. They promised to refund my amount and they cheated so please refund my money to my account.

                                      Please refund my money to my account
                                      My Google pay no [protected]
                                      Razorpay customer support has been notified about the posted complaint.
                                      Feb 08, 2021
                                      Updated by Parveez0001
                                      Rs.1476 Credited to A/c ...6484 thru IMPS/[protected] by RAZORPAYSOFTWAR.[protected]:33:10) - Bank of Baroda
                                      Hi,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5037258] for us to assist you on priority.

                                      Regards,
                                      Priyam
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                                        Rajendra Bandiwaddar
                                        Feb 8, 2021
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                                        Address: Vijayapur

                                        I have invested money from 15600 rupees. But i not benifit for it. Please refund my money..
                                        Razorpay customer support has been notified about the posted complaint.
                                        Hi Rajendra,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5054580] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa.
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