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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
Complaints 3553
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Razorpay reviews & complaints page 58

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J
Jyotisman Behera
from Hāora, West Bengal
Feb 9, 2021
Resolved
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Resolved

Hello There

I purchased a shared bk plan and invested my money in that according to the Shared Bk agreement.
"from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is Rs. 160 and the total profit is Rs. 14400 ".
But didn't provide me services perfectly as it promised to me. They cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account. Razor pay is a trusted service provider all the way till now so I expect to resolve my problem soon.

Please kindly refund my money in my account as soon as possible.

Name - Jyotisman Behera

Investment Date - 2 January 2021

Cheating Date - 19 January 2021

Email iD - jyo.30.[protected]@gmail.com

Transaction Id[protected]IGAKEJXIO9

Phone - [protected]
+1 photos
Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2021
Razorpay Customer Care's response
Hi Jyotisman,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055556] for us to assist you on priority.

Regards,
Sreenivasa
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    S
    Sampath5555
    Feb 9, 2021
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    Fraudulent activity, I have lost my money, I got cheated with my money, I have lost 30000 rs plz refund my money to my account as soon possible, , , thank u

    Date :8 th January[protected] rs
    +1 photos
    Razorpay customer support has been notified about the posted complaint.
    Hi Sampath,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
    mention the ticket ID [5055509] for us to assist you on priority.

    Regards,
    Sreenivasa
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      S
      Sudha6666
      from Noida, Uttar Pradesh
      Feb 9, 2021
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      Fraudulent activity, I have lost my money, I got cheated with money, I have lost 3000 rs plz refund my money to my account as soon as possible, , , thank u

      Date: 3 red January[protected]
      +1 photos
      Razorpay customer support has been notified about the posted complaint.
      Hi Sudha,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
      mention the ticket ID [5055437] for us to assist you on priority.

      Regards,
      Sreenivasa
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        A
        Anil@2645
        from Bengaluru, Karnataka
        Feb 9, 2021
        Resolved
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        Resolved

        Website: www.ciciseo.com/h5/pages/register/register?invcode=256301

        Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
        Name. MEJALA ANIL KUMAR
        Investment Date 15/12/2020
        Cheating Date 25/01/2021
        Email iD [protected]@gmail.com
        Transaction Id :- T2012152013465393461140

        Mobile number [protected]
        +2 photos
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 15, 2021
        Razorpay Customer Care's response
        Hi Anil,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5055220] for us to assist you on priority.

        Regards,
        Sreenivasa
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          C
          Chandu08450
          Feb 9, 2021
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          Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 3200 rupees and the total profit is 2, 88, 000 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
          Name. Kesha chandrakanth
          Investment Date 11/01/2021
          Cheating Date 25/01/2021
          Email iD [protected]@gmail.com
          Transaction Id :- T2101111420546311285294

          Mobile number [protected]
          +2 photos
          Razorpay customer support has been notified about the posted complaint.
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            L
            Lingaraju mh
            from Hukeri, Karnataka
            Feb 9, 2021
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            Address: Bengaluru

            Rozorpay scamed with shared bk company i payment thrue rozorpay and he froded refund my amount
            +1 photos
            Razorpay customer support has been notified about the posted complaint.
            Feb 09, 2021
            Updated by Lingaraju mh
            Please refund my amount as soon as possisibal Please shared bk company froded I payment through you ad i believe on rozorpay company Please refund my amount

            Hi,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
            mention the ticket ID [5037238] for us to assist you on priority.

            Regards,
            Priyam
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              C
              Chandu08450
              Feb 9, 2021
              Resolved
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              Resolved

              Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 1, 66, 500₹ Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
              Name. Kesha chandrakanth
              Investment Date 22/12/2020
              Cheating Date 25/01/2021
              Email iD [protected]@gmail.com
              Transaction Id :- T2012222102364498211631

              Mobile number [protected]
              +2 photos
              Aug 14, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 15, 2021
              Razorpay Customer Care's response
              Hi chandrakanth,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
              mention the ticket ID [5055153] for us to assist you on priority.

              Regards,
              Sreenivasa
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                M
                Mejala Anil Kumar
                Feb 9, 2021
                Resolved
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                Resolved

                Website: www.ciciseo.com/down

                Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14400 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                Name. MEJALA ANIL KUMAR
                Investment Date 15/12/2020
                Cheating Date 25/01/2021
                Email iD [protected]@email.com
                Transaction Id :- T2012152013465393461140

                Mobile number [protected]
                +2 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 15, 2021
                Razorpay Customer Care's response
                Hi Anil,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                mention the ticket ID [5055087] for us to assist you on priority.

                Regards,
                Sreenivasa
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                  B
                  Bhagwanreddy
                  from Bengaluru, Karnataka
                  Feb 9, 2021
                  Resolved
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                  Resolved

                  Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                  Name:bhagwan reddy
                  Payment date:12th january 2021
                  Transaction id:T2101121609054336031158
                  Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298
                  +1 photos
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 09, 2021
                  Updated by Bhagwanreddy
                  Hii this is bhagwan reddy I invested amount in shared bk that is the cycle rental company this company runaway by looting my money I payed money through trusted gateway razorpay as it is indian company how they can tie up with such fake Chinese companies you should do background verification before tie up with them i lost 50000 as its not small amount for us I paid entire savings to razorpay, please make my refund as soon as possible to my account, as razorpay is indian and trusted company we are expecting positive response from your side

                  Name:bhagwan reddy
                  Payment date:12th january 2021
                  Transaction id:T2101121609054336031158
                  Collect id:ICIb10e14cb26e84dc1b11e6f2477e60298

                  Verified Support
                  Feb 15, 2021
                  Razorpay Customer Care's response
                  Hi Bhagwan,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5055004] for us to assist you on priority.

                  Regards,
                  Sreenivasa
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                    U
                    Upendrakumar91
                    from Guwahati, Assam
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Address: Shared bk sharing economy

                    Hello there
                    I purchased shared bk plan and investment my money in that according to shared bk agreement.
                    "From the date of rental bicycle investors will be provide rental services for the equipment purchased by the shared bk.tha less provide is 90 days, the daily profit 850 and total profit 76500 rupees".
                    And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money.I investment my money in shared bk because it connected to trusted gateway razopay, so please refund my amount in my account,
                    Please refund my money in my account as soon as possible.
                    Name -upendra kumar
                    Investment date -15/01/2021
                    Investment-15000
                    Daily income-850
                    Cheating date 20/01/2021
                    Email [protected]@gmail.com
                    Transaction ID-T2101151824329129370463
                    +1 photos
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Feb 09, 2021
                    Updated by Upendrakumar91
                    Please refund my money

                    Verified Support
                    Feb 15, 2021
                    Razorpay Customer Care's response
                    Hi Upendra,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5054927] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      J
                      jithu ajith
                      from Bengaluru, Karnataka
                      Feb 9, 2021
                      Resolved
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                      Resolved

                      Hello there
                      I purchased shared pk plan and invested my money in that according to Shared Bk agreement .
                      "from the date of rental bicycle investors will be provided rental services for the equipment purchased by shared By. The less period is 90days, The daily profit is 160+6500=6660 rupees and the total profit is 14400+585000=599400 rupees".
                      And didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money shared in shared Bk because it connected to trusted gateway through razor pay, so please refund my amount in my account,
                      Please refund my money in my account as soon as possible.
                      Name :Ajith S
                      Investment date:10.01.2021&14.01.2021
                      Cheating date :26.1.2021
                      E. Mail id:[protected]@gmail.com
                      Transaction ID:DR[protected], DR[protected].
                      +2 photos
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Feb 09, 2021
                      Updated by jithu ajith
                      I had paid total of 102500 rupees so please refund my money as soon as possible

                      Feb 09, 2021
                      Updated by jithu ajith
                      Please refund my money as soon as possible
                      Feb 10, 2021
                      Updated by jithu ajith
                      Please refund my money as soon as possible through google pay my phone number is [protected]
                      Verified Support
                      Feb 15, 2021
                      Razorpay Customer Care's response
                      Hi Jithu,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5054861] for us to assist you on priority.

                      Regards,
                      Sreenivasa
                      Please refund my money as soon as possible
                      jithu ajith's [Complaint's author] reply, Feb 14, 2021
                      Please refund my money as soon as possible
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                        S
                        Sorry Girls
                        from Noida, Uttar Pradesh
                        Feb 9, 2021
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                        Address: Vill- bara, Po-panditganj, ps-kadirganj , pin - 804451

                        Plzz refund my payment rs2500
                        +3 photos
                        Razorpay customer support has been notified about the posted complaint.
                        Hi,

                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                        mention the ticket ID [5054803] for us to assist you on priority.

                        Regards,
                        Sreenivasa
                        Sorry Girls's [Complaint's author] reply, May 11, 2021
                        Sir mere sath froud hua hai
                        Omg brush wale ne aapke thuru paisa liya hai plzz help me sir
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                          V
                          vlog with sanju
                          from Guwahati, Assam
                          Feb 9, 2021
                          Resolved
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                          Resolved

                          Address: tezpur, assam

                          Sir/Madam, as i have seen in your complaint box, there are lots of complaints against the fradulant company called the shopprrs app, similarly i have also complaints regarding the same. I have withdrwled an amount of INR 26600 but till now i have not received my money in my account, as the debit and credit symtem was operating by ur system therefore, I am requsting to look in to the matter

                          name: sanjay musahary
                          contact :[protected]
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 15, 2021
                          Razorpay Customer Care's response
                          Hi Sanjay,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                          mention the ticket ID [5054741] for us to assist you on priority.

                          Regards,
                          Sreenivasa.
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                            A
                            Akashb@9916
                            from Bengaluru, Karnataka
                            Feb 8, 2021
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                            Website: www.ciciseo.com/h5

                            Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 14440 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible
                            Name : Akash B
                            Investment Date : 8/01/2021
                            Cheating Date : 19/01/2021
                            Email id: [protected]@gmail.com
                            Transaction ID : T2101082139153464951828
                            +1 photos
                            Razorpay customer support has been notified about the posted complaint.
                            Feb 09, 2021
                            Updated by Akashb@9916
                            I invested almost 3300 rs in sharedbk
                            Feb 13, 2021
                            Updated by Akashb@9916
                            I want my money to be refunded
                            Verified Support
                            Feb 15, 2021
                            Razorpay Customer Care's response
                            Hi Akash,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            mention the ticket ID [5054694] for us to assist you on priority.

                            Regards,
                            Sreenivasa.
                            Feb 17, 2021
                            Updated by Akashb@9916
                            Nobody responding properly in mail . I want refun as soon as possible
                            Feb 20, 2021
                            Updated by Akashb@9916
                            Issue still not resolved they are not responding pls refund my money as soon as possible
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                              M
                              Mahesh Nemalipuri
                              Feb 8, 2021
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                              I thought before that Razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that Razorpay never provide it's payment services any scammer and I had to pay payment without thinking, Therefore I was in shock when I knew That I am Cheated through Razorpay, And i lost my Money due to Razorpay, because it provided his payment services a scammer, 😭 it seems to me now that's happened by mistake towards Razorpay team,

                              Now there is only one solution, You should refund my amount as soon as possible Otherwise you will lose so many your loved Costumers,

                              Kindly I request you please Refund my Amount As Soon as possible

                              Name.. nemalipuri Mahesh

                              Email... [protected]@gmail.com

                              Transaction id --T2101111359476503384692

                              Ticket Reference number..[protected]
                              +1 photos
                              Razorpay customer support has been notified about the posted complaint.
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                                P
                                Parveez0001
                                Feb 8, 2021
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                                Address: 93, SHABNAM BRIGADE LAYOUT, P&T QUARTERS ROAD, OPPOSITE SABA PLAZA, UDAYAGIRI

                                I have invested ₹15000 to share bk. They cheated and scammed our money and ran away. They promised to refund my amount and they cheated so please refund my money to my account.

                                Please refund my money to my account
                                My Google pay no [protected]
                                +4 photos
                                Razorpay customer support has been notified about the posted complaint.
                                Feb 08, 2021
                                Updated by Parveez0001
                                Rs.1476 Credited to A/c ...6484 thru IMPS/[protected] by RAZORPAYSOFTWAR.[protected]:33:10) - Bank of Baroda
                                Hi,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5037258] for us to assist you on priority.

                                Regards,
                                Priyam
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                                  R
                                  Rajendra Bandiwaddar
                                  Feb 8, 2021
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                                  Address: Vijayapur

                                  I have invested money from 15600 rupees. But i not benifit for it. Please refund my money..
                                  +1 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Hi Rajendra,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5054580] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa.
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                                    V
                                    Vasantha2403
                                    from Noida, Uttar Pradesh
                                    Feb 8, 2021
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                                    Address: New Delhi

                                    This company closed but my amount that company not giving back please refund my amount
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Feb 08, 2021
                                    Updated by Vasantha2403
                                    Please refund my amount that company was closed but my amount not credited

                                    Hi Vasantha,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                    mention the ticket ID [5054392] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa.
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                                      D
                                      Deepthi Velagapudi
                                      from Bengaluru, Karnataka
                                      Feb 8, 2021
                                      Resolved
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                                      Resolved

                                      Address: Telangana state, Nalgonda Dist

                                      I have paying amount 1980 rupees one of big Fraud company tie with Rozerpay Payment mode... This is the big mistake .But now atleast solve our issue About the payment and refund my money immediately.
                                      Feb 8, 2021
                                      Complaint marked as Resolved 
                                      I have lossed 1980 rupees big Fraud company tie with Rozerpay pay... Payment mode... This is the big mistake. But now atleast solve our issue about the payment.pay or refund my money immediately. My transaction id T2102081536120666831358 ;
                                      Razorpay customer support has been notified about the posted complaint.
                                      My problem is not resolved how can u marked as a resolved

                                      To get my money back - Comment #3797339 - Image #0
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                                        S
                                        Shahul_hamee
                                        from Bengaluru, Karnataka
                                        Feb 8, 2021
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                                        I have invested in Shared BK Company. Since, the payment processing through the gateway razorpay most trusted payment gateway. But, the shared Bk company took our money and frauded by closing the site. Please refund the amount at the earliest.
                                        Name: Shahul Hameed N
                                        Investment Date:
                                        24th Dec 2020
                                        25th Dec 2020
                                        29th Dec 2020
                                        1st Jan 2021
                                        2nd Jan 2021
                                        6th Jan 2021
                                        Email id:sha.[protected]@gmail.com
                                        Transaction id:
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        [protected]
                                        Cheating date : 25th Jan 2021
                                        Contact Number: [protected]
                                        +6 photos
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2021
                                        Razorpay Customer Care's response
                                        Hi Shahul,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5054196] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa.
                                        Feb 16, 2021
                                        Updated by Shahul_hamee
                                        Hi Razorpay Team,

                                        Your team just closing the ticket with no resolution. Please help in refunding the amount.

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