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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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Razorpay reviews & complaints page 56

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R
Ravi kumara ajith
Feb 12, 2021
Resolved
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Resolved

Purchased shared bk plan and investment my money in the according to shared bk agreement.
From the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk.The less provide is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees.
and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money.i invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
Please refund my money in my account as soon as possible
Ravi Kumar naik
[protected]@gmail.com
purchased shared bk plan and investment my money in the according to shared bk agreement.
From the date of rental bicycle investors will be provide rental service for the equipment purchased by shared bk.The less provide is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees.
and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money.i invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account.
Please refund my money in my account as soon as possible
Ravi Kumar naik
[protected]@gmail.com
T2101251053025654555653
T2101251049441545762959
T2101251054147027102205
Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2021
Razorpay Customer Care's response
Hi Ravi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067804] for us to assist you on priority.

Regards,
Sreenivasa
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    S
    shyamsinghsn01
    Feb 12, 2021
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    Address: Vill-Madabela, Post-Chandpuri Kalan

    Dear Sir/Madam

    I got approved but amount not came to account.

    This letter is in regard to the message I received on 01/02/20, Fraudulent Transaction Complaint for theshoppers .

    I want to draw your attention to the incident that happened before the said transaction message. I had received the Status is approved your amount but till now the amount not credit to my account.
    my transaction Details below: -
    Total Recharge Amount : Rs. 40, 000

    1 ) BIL/ONL/[protected]/ZINDA TECH/104
    [protected], Date : 20/01/2021.

    [protected], Date: 31/01/2021

    Thanks & regards
    Shyam Singh
    Senior Software engineer
    [protected]@gmail.com
    Mobile No.- +91-[protected]
    Razorpay customer support has been notified about the posted complaint.
    Feb 12, 2021
    Updated by shyamsinghsn01
    mera 40000 the shoppers mai hai
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      S
      shyamsinghsn01
      Feb 12, 2021
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      Address: Chandigarh

      Dear Sir/Madam

      I got approved but amount not came to account.

      This letter is in regard to the message I received on 01/02/20, Fraudulent Transaction Complaint for theshoppers .

      I want to draw your attention to the incident that happened before the said transaction message. I had received the Status is approved your amount but till now the amount not credit to my account.
      my transaction Details below: -
      Total Recharge Amount : Rs. 40, 000

      1 ) BIL/ONL/[protected]/ZINDA TECH/104
      [protected], Date : 20/01/2021.

      [protected], Date: 31/01/2021

      Thanks & regards
      Shyam singh
      Senior Software engineer
      [protected]@gmail.com
      Mobile No.- +91-[protected]
      Razorpay customer support has been notified about the posted complaint.
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        A
        ayaz58
        Feb 12, 2021
        Resolved
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        Resolved

        Hello razorpay Team

        I'm ayaz and I paid ₹10000 through razorpay payment getaway to the shoppers app
        This application is big scammer . Huge amount of money was strapped. Lots of people going to depression for this scam.
        More than 5 lakh people lost their money .And each individual lost between 300 to 1 lak
        And I was also one of them .
        So please help me and refund my money kindly.

        My transaction I'd is
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        [protected]
        I pay from paytm
        Aug 8, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Verified Support
        Feb 17, 2021
        Razorpay Customer Care's response
        Hi Ayaz,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067743] for us to assist you on priority.

        Regards,
        Sreenivasa
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          M
          monu kannaujiya
          Feb 12, 2021
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          Sir I paid Burse omg recharge but sir he fraud with me .please sir pay back my money, I am very poor student
          Razorpay customer support has been notified about the posted complaint.
          Hi Monu,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067713] for us to assist you on priority.

          Regards,
          Sreenivasa.
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            D
            D Heart Kidnap
            Feb 12, 2021
            Resolved
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            Resolved

            Address: Shared bk

            Hello There
            I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 160 rupees and the total profit is 144000Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible. Name. Bhalerao devanand eknath
            Investment Date 17dec 2020
            Cheating Date 08 jan 2021
            Email id [protected]@gmail.com
            Transaction id :[protected]/92559/
            Total amount 9000
            Aug 13, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 17, 2021
            Razorpay Customer Care's response
            Hi,

            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067679] for us to assist you on priority.

            Regards,
            Sreenivasa.
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              N
              Naveen kumar hm
              Feb 12, 2021
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              Address: Uyigondanahalli

              Shared bk chitting amount razorpay link my amount transfor but no servies
              Razorpay customer support has been notified about the posted complaint.
              Feb 12, 2021
              Updated by Naveen kumar hm
              Razorpay link my amount 45000 rupes send sharedbk but not servies chitting plz my amount refund

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                À
                श्याम जय माल डेकोरेशन
                Feb 12, 2021
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                Address: Uttar Pradesh jila santkabir nagar

                Busse ismein Mera 55 sau rupaye laga tha abhi tak mera wapas nahin aaya hai isiliye queja principal kar raha hun aur aap to group bhej raha hun ek phone se main baat kiya tha
                Razorpay customer support has been notified about the posted complaint.
                Feb 12, 2021
                Updated by श्याम जय माल डेकोरेशन
                Busse ismein Mera 55 sau rupaye laga tha abhi tak mera wapas nahin aaya hai isiliye queja principal kar raha hun aur aap to group bhej raha hun ek phone se main baat kiya tha

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                  P
                  Prakash Rocky
                  Feb 12, 2021
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                  Address: Banglore Karnataka

                  I have invested in sharedbk but the amount is not withdraw and also sharing economy website not opened so please help me
                  Razorpay customer support has been notified about the posted complaint.
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                    C
                    ch.chandra0002
                    Feb 12, 2021
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                    Address: No particular address
                    Website: www.ciciseo.com

                    Hello Sir
                    I purchased shared Bk plan and invested my money in that according to Shared Bk agreement.
                    “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 6500 rupees and the total profit is 58, 5000.00 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway Razorpay, so please refund my amount in my account,

                    I contacted Razorpay also but I didn't get a proper response and they are not taking care of our complaints.

                    Please refund my money to my account as soon as possible.

                    Name. Chandrasekhar
                    Investment Date: January 9th, 2021
                    Cheating Date: January 25th, 2021
                    Email iD: [protected]@gmail.com
                    Transaction Id: pay_GNImCDoOTZxFAQ
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2021
                    Razorpay Customer Care's response
                    Hi Chandrasekhar,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067496] for us to assist you on priority.

                    Regards,
                    Sreenivasa
                    Feb 17, 2021
                    Updated by ch.chandra0002
                    I sent mails to your team many times but there are escaping from my complaint, I did not get justice from Razorpay side, I sent full evidence documents to you and your team personally and through Consumer Complaint Status also.
                    Your team rising tickets after escaping from our complaints with out solving.

                    Razorpay is trusted payment getaway so i am payed money to Marchant, No once cam imagen razorpay will involve in big scam.

                    ticket ID [5067496]
                    Please solve my problem and refund my money ASAP,
                    Mar 05, 2021
                    Updated by ch.chandra0002
                    Hello Consumer Complaints Team,
                    Still I did not get any refund from Razorpay, Razorpay team acting only not taking any action on customer complaints, Still I dint received any justice.
                    Seems Razorpay supporting Froude companies because they will not resolve my payment issue.

                    Investment Date: January 9th, 2021
                    Cheating Date: January 25th, 2021
                    Email iD: [protected]@gmail.com
                    Transaction Id: pay_GNImCDoOTZxFAQ
                    I sent mails to your team many times but there are escaping from my complaint, I did not get justice from Razorpay side, I sent full evidence documents to you and your team personally and through Consumer Complaint Status also.
                    Your team rising tickets after escaping from our complaints with out solving.

                    Razorpay is trusted payment getaway so i am payed money to Marchant, No once cam imagen razorpay will involve in big scam.

                    ticket ID [5067496]
                    Please solve my problem and refund my money ASAP,
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                      G
                      GBG
                      Feb 11, 2021
                      Resolved
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                      Resolved

                      Dear sir/Madam,
                      I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 90 days plan investor will get Rs 160 per day upto 90 days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested ₹3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                      Thanks and Regards

                      Invest Dates

                      9th Jan 2021
                      Scammed Date 25th Jan 2021
                      Website:www.ciciseo.com
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2021
                      Razorpay Customer Care's response
                      Hi,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067417] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        F
                        Furq_ansyed
                        Feb 11, 2021
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                        Hello there I purchased sharedbk plan and invested my money in that according to shared bk agreement."from the date of rental bicycle investors will be provide rental services for tbe equipment purchased by shared bk.the less period is 90 days, the daily profit is 160 rupees and the total profit is 1440 rupees".and didnt provide me service perfectly as it promised to me, but it cheated and scammed and ranaway with my money. I invested my money in sharedbk because it is connected to trusted gateway razorpay. So please refund my amount in my account.please refund my amount as soon as possible Name: Syed Khaja Rafiuddin
                        Investment date:04 January 2021
                        Cheating date :19 January 2021
                        Email ID: [protected]@gmail.com
                        Transaction I'd:T2101041051314077201174
                        Razorpay customer support has been notified about the posted complaint.
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                          J
                          Jupudi surya
                          Feb 11, 2021
                          Resolved
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                          Resolved

                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name: Jupudi surya
                          Investment Date:[protected]
                          Cheating Date :[protected]
                          Email iD : jupudisurya.[protected]@gmail.com
                          Transaction Id: T2101102129116323384552
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 17, 2021
                          Razorpay Customer Care's response
                          Hi Surya,

                          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067289] for us to assist you on priority.

                          Regards,
                          Sreenivasa
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                            S
                            Swecha Arigela
                            Feb 11, 2021
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                            Hello i paid money for share bk, i lost it. can you please look into this issue.
                            Razorpay customer support has been notified about the posted complaint.
                            Feb 11, 2021
                            Updated by Swecha Arigela
                            I lost my money in shared bk

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                              D
                              Digital Kunal
                              Feb 11, 2021
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                              Razorpay committed me to refund money in 7 days if merchant not reply now its 20 days
                              they are just doing scam as im continue trying to contact they are just sending automated mail and not giving proper reply and not even getting call as i request call conversation they said we will call and its 7/8 days im waiting they didnt call every time they make fake promises

                              transaction id[protected]
                              contact number - [protected]
                              complain ticket id-4958803
                              Razorpay customer support has been notified about the posted complaint.
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                                V
                                venkatesh91
                                Feb 11, 2021
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                                I have paid payment of RS 30, 000 to shared Bk through RAZORPAY gateway but I didn't get service. Please refund my money 30, 000 to my account.
                                Amount:30, 000
                                Account number:[protected]
                                Ifsc :SBIN0020923
                                State Bank of India
                                Psb Naspur
                                Razorpay customer support has been notified about the posted complaint.
                                Hi,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5047718] for us to assist you on priority.

                                Regards,
                                Priyam
                                Hi,

                                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                mention the ticket ID [5047718] for us to assist you on priority.

                                Regards,
                                Priyam
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                                  D
                                  Diptajit Biswas
                                  Feb 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: Punjab

                                  I paid to shopilance website via razor pay Rs.899/ for a printer. The payment sms I got is with merchant name as lifestyleio.
                                  The company is fraud. There email is unresponsive. The customer care number is fake.
                                  I paid as I saw razor pay is a trutsed payment partner & not facilitate a fraud payment.
                                  Please block the payment & reverse this amount back.
                                  Payment was done by icici cc - Transaction number :: [protected]
                                  Payment date is[protected]
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 17, 2021
                                  Razorpay Customer Care's response
                                  Hi Diptajit,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066949] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
                                  I paid to shopilance website via razor pay Rs.899/ for a printer. The payment sms I got is with merchant name as lifestyleio.
                                  The company is fraud. There email is unresponsive. The customer care number is fake.
                                  I paid as I saw razor pay is a trutsed payment partner & not facilitate a fraud payment.
                                  Please block the payment & reverse this amount back.
                                  Payment was done by sbi - Transaction
                                  Rs899.0 [protected]@SBI UPI frm A/cX9840 on 12Feb21 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI
                                  number :: [protected]
                                  Payment date is[21 Feb 2021]
                                  Same here. Have been taken for a ride
                                  Same here. They are a fraud company. Sent an email to customer service also. Absolutely no use. Pl reverse the payment. It is paid through HDFC razorpay
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                                    S
                                    Srishailam yadav
                                    Feb 11, 2021
                                    Resolved
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                                    Resolved

                                    Services for the equipment purchased by shared Bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 rupees ", and didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money is shared Bk because it connected to trusted geteway razorpay, so please refund my amount in my account,
                                    Please refund my money in my account
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 17, 2021
                                    Razorpay Customer Care's response
                                    Hi Srishailam,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066632] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa
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                                      S
                                      Sachin1005
                                      from Khadki, Maharashtra
                                      Feb 11, 2021
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                                      Hi Team,

                                      I made a payment on 397/- through Razorpay on 04-Feb'21for a smartwatch to smartiwrist.in however there is no response on the order from them in spite of sending 2 emails. When I click on the website it shows as unavailable or an error page. When I contacted my bank they asked me to contact you for this transaction.
                                      I think this is a fraudulent activity hence I need you to report it and refund my money back to my account. The bank reference number is mentioned below for your reference:

                                      UPI/[protected]/Northernanthes/razor.pa

                                      Please check and revert at the earliest.
                                      Razorpay customer support has been notified about the posted complaint.
                                      Feb 11, 2021
                                      Updated by Sachin1005
                                      The payment reference number is
                                      UPI/[protected]/Northernanthes/razor.pa

                                      Please do the needful and revert.
                                      Regards
                                      Sachin Dighe
                                      Feb 11, 2021
                                      Updated by Sachin1005
                                      My phone number is[protected]
                                      Hi Sachin,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5037168] for us to assist you on priority.

                                      Regards,
                                      Priyam
                                      Hi Sachin,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5037168] for us to assist you on priority.

                                      Regards,
                                      Priyam
                                      Hi,

                                      Any update on the issue raised few days.

                                      Please do the needful and let me know 🙏

                                      Regards,
                                      Sachin Dighe
                                      [protected]
                                      Hi,

                                      No response received yet on the fraudulent transaction made through the website.

                                      I'll move to consumer court if nothing is done from your end.

                                      Regards,
                                      Sachin Dighe
                                      [protected]
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                                        K
                                        Kiran Raj Kumar Kokkula
                                        from Noida, Uttar Pradesh
                                        Feb 11, 2021
                                        Resolved
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                                        Resolved

                                        Address: Santhi nilayam, saradanagar

                                        Hi,
                                        I just ordered a drone from the online website in the name cool gadgets 999.
                                        But I haven't received any response from them..and the email they provided is a scam..I just made the payment through razorpay with the transaction id : pay_GYNqQAembPyZBQ
                                        I made the payment of rs 799 because I trusted that the payment through razorpay is trustable but now it is totally opposite..I hope you understand and make a refund asap

                                        Thankyou
                                        Feb 12, 2021
                                        Complaint marked as Resolved 
                                        9502149862
                                        Razorpay customer support has been notified about the posted complaint.
                                        Feb 15, 2021
                                        Updated by Kiran Raj Kumar Kokkula
                                        I take action for ur company... dis fraud razorpay about submitted in consumercourt.. this not correct for ur company...
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