Claimed

Razorpay Complaints & Reviews

razorpay.com

2.8

Updated: Sep 9, 2025

Complaints 3553

Resolved

1904

Unresolved

1649

Good! Razorpay values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Razorpay step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Razorpay

Having problems with Razorpay?

File a complaint and get it resolved by Razorpay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Razorpay

Razorpay reviews & complaints page 59

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Telangana state,Nalgonda dist

Hi sir/ madam by mistakely I have paid money from my account to your company account through phonepay so please refund my money .

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Deepthi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5054130] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Friends PG, Bhommanalli flaver

I have paying amount 3000rupees share bk one of big Fraud company tie with Rozerpay pay... Payment mode... This is the big mistake Rozerpay company... U r the neglect about seeing company profile genueine are not ... But now atleast solve our issue... About the payment... But now Rozerpay is neglact our issues...Rozerpay company is best results about Complate but now very bad don't solve our issue... We r not using Rozerpay still on word and I dont beleave in future time I have aney problem regarding payment how can I believe Rozerpay solve that issue... Now they r not solve how to solve again it happens... Really I don't believe that way please close my Rozerpay account... I don't need... I will face about Complate... Close my Rozerpay account

+2 photos

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hansra

Plz help me 1500 add money in application the shoppers plz help money refunded

+1 photos

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Jasimuddin,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5054081] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Shared bk nam ki ek compani me mene investe kiya tha compani ka kehna tha ke 300 invest karne per 90 din tak 15rs per day profit milega ker esa nai hua or company croud karke bhag gai mene is company me 10634rs invest kiya tha

Kheer sagar patel
Mo.[protected]

+18 photos

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Sagar,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053812] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I thought before that Razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that Razorpay never provide it's payment services any scammer and I had to pay payment without thinking, Therefore I was in shock when I knew That I am Cheated through Razorpay, And i lost my Money due to Razorpay, because it provided his payment services a scammer, 😭 it seems to me now that's happened by mistake towards Razorpay team,

Now there is only one solution, You should refund my amount as soon as possible Otherwise you will lose so many your loved Costumers,

Kindly I request you please Refund my Amount As Soon as possible

Name...kunal Agrawal

Email... [protected]@gmail.com

Transaction id[protected]

Ticket Reference number..#4958803

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Mene sharedbk naam ki company me pese invest kiye company ka kehna tha ki vo mujhe es investment par par day 45 rupees parday degi par esa nahi hua or company fraud kar ke bhaag gyi mene es company me 900 rupees investment kiya tha

Name shivam mehra
Mo no. [protected]

+3 photos

Feb 21, 2021

Complaint marked as Resolved

Please refund my money

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Jhariya,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053776] for us to assist you on priority.

Regards,
Sreenivasa

Jhariya Shivam's [Complaint's author] reply, Feb 21, 2021

Please refund my money

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello there
i purcahse shared bk plan and invested my money in that According to shard bk agreement "from the date of rental bicycle investor will provided rental service for equipment purcahsed by shared bk
the less period is 90 days the daily profit is above 1000 and didnt provide me serive perfectly as promised, but it cheated on me and scammed and runaway with my money. i invested my money in shared bk because it is connected gateway razorpay so please refund my amount in my account as soon as possible
name- kunal Agrawal
Investment date - 7 January 2021
cheating date-19 January 2021
email id - [protected]@gmail.com
transaction id[protected]paid by paytm payments bank)

+1 photos

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I thought before that Razorpay is the best payment gateway, and I suggest all my friends for it and I said to them that Razorpay never provide it's payment services any scammer and I had to pay payment without thinking, Therefore I was in shock when I knew That I am Cheated through Razorpay, And i lost my Money due to Razorpay, because it provided his payment services a scammer, 😭 it seems to me now that's happened by mistake towards Razorpay team,

Now there is only one solution, You should refund my amount as soon as possible Otherwise you will lose so many your loved Costumers,

Kindly I request you please Refund my Amount As Soon as possible

Nama- Bapi Biswas

Investment date- 17/12/2020, 30/12/2020, 31/12/2020

Cheating date-19/01/2021

Email- bapi.[protected]@gmail.com

Transaction id[protected],
[protected],[protected]

+3 photos

Aug 7, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Bapi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053591] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hii i am vignesh i hv invested 15000 money in cycle iDidn't get money back so i request you to settle my amount, i bought for interest evn that i am not able to pay i am from vpoor family kindly please do the needful my num [protected]

+1 photos

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Viggnesh,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053518] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

A fraud company called share bk have made me to transfer amount and I have lost the money I request you to help me in getting my money back look forward to do the need full
I complaint against the following
1) [protected]@icici
2) YUMENA TECHNOLOGIES PRIVATE LIMITED GR8ZIMNiOsgWji
3) GOPINATH M
4) MOBICENTRIC TECHNOLOGIES PRIVATE LIMITED GNZRWW9wY
5) BRIDGE TERA TECHNOLOGIES PRIVATE LIMITED GNHj5SvMp
6) ASHENFALLOUS TECHNOLOGIES PRIVATE LIMITED
7) MOBICENTRIC TECHNOLOGIES PRIVATE LIMITED GMoQfRqmA
8) TECHDIG FINTECH
All these above are a scam the cheated naming a company called share bk I'm including the transactions screenshot I request you to help me regarding this issue help me to get my money refund from that fraud company a single scam with different names I'm including the transactions I have made please help me to recover those raising complaint against the above look forward to do the need full Thank you

+11 photos

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Share bk

On 19 /01/2021 I made 4 payments whose transaction I'd as follows
T2101191625018769068641
T2101191614057957986693
T2101191551225675948416
T2101191547582133313202
I was cheated my money was gone it's a fake company, I request you to please help me out to recover my money look forward to do the need full

+11 photos

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Haseeba,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053478] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello there
I purchased shared bk plan and invested money in that according to the shared bk agreement.From the date of rental bicycle investors will provide rental services for the equipment purchased by shared bk.The lease period is 90 days.The daily income is 15 rupees and total is 1350 rupees and didn't provide me services correctly as it promised me.But it cheated me and scammed and run away with my money.I invested my money in shared bk because it is connected to a trusted gateway razor pay, so please refund my money to my account.
Please refund my money back to my account as soon as possible
Name: cheppali anjaneyulu
Investment date:07/01/2021
Cheating date:18/01/2021
Email id: [protected]@gmail.com
Transaction I'd:T2101071700462394242692

+2 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Anji,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053443] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Shared bk

I lost my money because of fraud company shared bk by paying razorpay

+4 photos

Razorpay customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Day's the daily profit is 2010 rupees and the total profit 22000 rupees and didn't provide me services perfectly as it promised to me but it cheated me and scammed and runaway with my money.i invested my money is shared hi because it connected to trusted getway razorpay . So please refund my amount in my account.
Please refund my money in my account as soon as possible
Total investment 33000
Amarnath kumar sahni

Investment date 09/01/2020

Cheating date 19/01/2020
Email id
[protected]@gmail.com

Transition Id
T2101151324458166705241

+13 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Amarnath,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053374] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: daily market, rourkela

I shopped from shopinvala.com, and made the payment by razorpay but still not geting any information, as feedback and survay of that company its a fake company, but rajor pay why deals with this type of company.. alreasy complained having complain no id-4978311 on date 30th jan,
Pls cancel the payment and pls dont deal this type of fake online site, it will b a bad impression.
Its a suggetion..
Ttached the order fyi..

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Saumya,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053304] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello there
I purchased sharedbk plan and invested my money in that according to sharedbk agreement.
From the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days the daily profit is 850 and the total profit is 76, 500 rupees.
And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invented my money in Sharedbk because it connected to trusted gateway RAZOR PAY, so please refund my amount in my account.
Please refund my money in account as soon as possible.
Name. Nemalipuri Mahesh
Investment date;[protected]
Cheating date;[protected]
Email ID ; [protected]@gmail.com
Transaction ID;T2101111359476503384692

+1 photos

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Mahesh,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053242] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Survey of india quatres d1 kormangala Bangalore

Hello there i purchased shared bk plan and ingested my money in that according to shared BK agreement from the date of rental bicycle investors will be provide rental service for the equipment purchased by shared Bk the lease period of 90days .i had invested the amount of 30000 and got cheated .i invested my money by trusting the gateway razor pay so please refund my amount in my account
Name: dikshith
Investment date: 21 jan 2021
Email id: [protected]@gmail.com
Transaction id: CICAgKDzz8ieQQ

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

View replies

Razorpay Customer Care

from Delhi, Delhi

Feb 15, 2021

Verified Support

Hi Dikshith,

We understand your concern and we're here to help. Kindly raise a request by clicking here: https://razorpay.com/support/#request along with your transaction and contact details so we can assist you.

Regards,
Yamini

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hello There

I purchased shared bk plan and invested my money in that according to Shared Bk agreement.

"from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 250 rupees and

the total profit is 19, 000 Rupees".

and didn't provide me services perfectly as it promised to

me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my

amount in my account,

Please refund my money of 4800 in my account as soon as possible.

Name.. Prasad bhat

Investment Date 6.10pm on 5th Jan 2021

Cheating Date Jan 25th

Email iD [protected]@gmail.com

Transaction Id T2101051810457507064064
T2101051814153868730309
T2101121128037550435860
T2101121130364967356130
T2101121140352242307346
T2101142231122933657821

+8 photos

Aug 16, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Prasad,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5053102] for us to assist you on priority.

Regards,
Sreenivasa.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello there
Iam naveen kumar I have purchased shared bk and invested my money according to the agreement
From the date of rental bicycles investors will be provided with rental service for the equipment purchased in shared bk. the lease period is 90 days and the daily income of 300 equipment is 15 rupees per day and total profit is 1350 and for 3000 equipment is 160 rupees per day and totoal profit is 14400 and it didn't provide the services as It made agreement but it has cheated and scammed runaway with my money.i have invested in shared bk Because it has connected with trusted gateway payment of razorpay.please enquire the right details of such fraud apps before taking into business and take this into necessary action and please refund my money as soon as possible.otherwise I will never use this app again
Name :- naveen kumar
Invested date:-23/12/2020, 26/12/2020
Cheated date:-25/1/2021
Email id:- [protected]@gmail.com
Transaction I'd of 300:-T2012232223027419227078
Transaction I'd of 3000:-T2012261950574823058094

+1 photos

Razorpay customer support has been notified about the posted complaint.

Feb 11, 2021

Updated by Naveenmittu It's been 4days of my complaint but there isn't any update about my issue can you give a right answer for my complaint

Feb 14, 2021

Updated by Naveenmittu Hello there
Iam naveen kumar I have purchased shared bk and invested my money according to the agreement
From the date of rental bicycles investors will be provided with rental service for the equipment purchased in shared bk. the lease period is 90 days and the daily income of 300 equipment is 15 rupees per day and total profit is 1350 and for 3000 equipment is 160 rupees per day and totoal profit is 14400 and it didn't provide the services as It made agreement but it has cheated and scammed runaway with my money.i have invested in shared bk Because it has connected with trusted gateway payment of razorpay.please enquire the right details of such fraud apps before taking into business and take this into necessary action and please refund my money as soon as possible.otherwise I will never use this app again
Name :- naveen kumar
Invested date:-23/12/2020, 26/12/2020
Cheated date:-25/1/2021
Email id:- [protected]@gmail.com
Transaction I'd of 300:-T2012232223027419227078
Transaction I'd of 3000:-T2012261950574823058094

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have spent 33000 on razorpay by using sharedbk app. We have been registered for 3 months but suddenly sharedbk Frouded and now that website is not in work . I have lost 33000 because of this

+5 photos

Razorpay customer support has been notified about the posted complaint.

Feb 07, 2021

Updated by Sanjay kumar vb Please consider my complent I am in need of that money

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines