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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026

Complaints 3556

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1652

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I have transferred money from gpay to Airtel payment bank yesterday balance is deducted from my account but it's not credited to my Airtel payment bank account so please help me

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 17, 2021

Verified Support

Hi Jinit,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066559] for us to assist you on priority.

Regards,
Sreenivasa

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Address: 67 8th cross 6th main bhovi colony thyagraj Nagar near sanimatma temple

Http://www.consumercomplaints.in/razorpay-b115695

Click on this link register a complain

Dear sir/Madam,
I purchased Shared BK Plan and invested Rs * in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 3000/day for 160 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

09th Jan 2021 Rs 3000
09th Jan 2021 Rs
Scammed Date 25th Jan 2021

Website www.ciciseo.com

Attach pictures as a proof

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Pavan,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066440] for us to assist you on priority.

Regards,
Sreenivasa

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Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

08th Jan 2021 Rs 3000
Scammed Date 25th Jan 2021

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Feb 10, 2021

Updated by Nagasuman GH Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

08th Jan 2021 Rs 3000
Scammed Date 25th Jan 2021

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Nagasuman,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066375] for us to assist you on priority.

Regards,
Sreenivasa

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Hello There
I purchased Shared BK plan and invested my money in that according to shared BK agreement.
"from the date of rental bicycle investors will be provide rental services for the equipment purchased by Shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees". And didn't provide me services perfectly as it promised to me, and it cheated me and scammed and runaway with my money. I invested my money in Shared BK because it connected to trusted gateway Razorpay, So please refund my amount in my account, Please refund my money in my account as soon as possible.
Name - Kirti Bansiwal
Investment Date - 25 December 2020
Cheating Date - 24 January 2021
Email id - [protected]@gmail.com
Transaction I'd -
[protected]@oksbi

Aug 9, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Kirti,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5056407] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Mumbai

Why money is not withdrawal in shoppers app

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 17, 2021

Verified Support

Hi Shakha,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066326] for us to assist you on priority.

Regards,
Sreenivasa

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Address: 27-3-466, Maseed street, Balaji nagar, Back side to Maseed, Nellore, Andhra Pradesh-524002

Hello There
I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
â€œfrom the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
and didn't provide me services perfectly as it promised to me, But it cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
Please refund my money to my account as soon as possible.
Name: SHAIK HUSNARA
Investment Date: 19 January 2021
Cheating Date: 25 January 2021
Email iD: [protected]@gmail.com
UPI Transaction Id: T2101191506376658927518

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Shaik,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066287] for us to assist you on priority.

Regards,
Sreenivasa

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My withdrawal in theshoppers app has been approved but I have not received amount.

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 17, 2021

Verified Support

Hi Zarmeena,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5065657] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Banglore

By mistake i am paid to your company rs 1993 please refund my money
M no [protected]
UTR no[protected]

Razorpay customer support has been notified about the posted complaint.

Feb 09, 2021

Updated by Basavaraj Turai Please refund my money

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Razorpay Customer Care

from Delhi, Delhi

Feb 11, 2021

Verified Support

Hi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5037213] for us to assist you on priority.

Regards,
Priyam

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Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 30000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 1800/day for 30, 000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 30, 000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.
This is clearly razor pay negligence please consider and help us
Thanks and Regards

Invest Dates

12th Jan 2021 Rs

Website www.ciciseo.com

Attach pictures as a proof

Aug 5, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Geetha,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5065606] for us to assist you on priority.

Regards,
Sreenivasa

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Address: Bikapur faizabd

EMI not update for dmi finance phonepe number [protected] transaction I'd

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Website: Razorpay

Hello sir,
I purchased shared bk plan and invested my money in that according to shared bk agreement
I had paid 15, 193 and didn't provided its services to me as it promised, it cheated me and scammed, runaway with my money,
I invested my money in shared bk, because it connected to trusted gateway razor pay, so please refund my money in my account
Please refund my money as soon as possible
Name:- Lavakumar saireddy satti,
Investment date:[protected],
Cheating date:[protected]
Email id :- [protected]@gmail.com
Transaction id:- T210112154907209477863

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2021

Razorpay Customer Care's response Hi Lavakumar,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067200] for us to assist you on priority.

Regards,
Sreenivasa

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I know also this is only payment gateway.but how can I trust payment gateway in future.why Razorpay provide any scammers it's payment gateway, like OMG Bruse, shared bk etc..., those cheat us and important scam ...I don't know that all I want my money back I ...I deposited more than 3000 I have screenshot which I have done payment to your company ...

Aug 13, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Feb 09, 2021

Updated by Sushmitha C Please return my money back it's very urgent
I have to pay my exams fees ...

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Sushmitha,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5056041] for us to assist you on priority.

Regards,
Sreenivasa

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@Razorpay Good evening, As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
Ifsc code is JAKA0GRAMEN

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Sam,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055901] for us to assist you on priority.

Regards,
Sreenivasa

Feb 16, 2021

Updated by Sam muzamil I have lossed 20100 rupees big Fraud company TheShoppers app tie with Rozerpay pay... Payment mode... This is the big mistake. But now atleast solve our issue about the payment.pay or refund my money immediately.

Feb 17, 2021

Updated by Sam muzamil Unfortunately no reply from your side... Need refund

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S

Sam muzamil

Feb 15, 2021

As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
Ifsc code is JAKA0GRAMEN

Sam muzamil's [Complaint's author] reply, Feb 15, 2021

My contact detail is below
Email id: [email protected]
Registered mobile number is: 8803083453

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Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 3000 plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

10th Jan 2021 Rs 3000

Scammed Date 25th Jan 2021

Website www.ciciseo.com

Attach pictures as a proof

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Arundathi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055790] for us to assist you on priority.

Regards,
Sreenivasa

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Website: www.ciciseo.com/h5/pages/register/register?invcode=256301

Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
Name. Chikkondra aruna
Investment Date 02/01/2021
Cheating Date 25/01/2021
Email iD [protected]@gmail.com
Transaction Id :- T2101021906401239313549

Aug 6, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Aruna,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055716] for us to assist you on priority.

Regards,
Sreenivasa

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Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 90 days plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates

6th Jan 2021 Rs 3000

Scammed Date 25th Jan 2021

Website www.ciciseo.com

Attach pictures as a proof

Razorpay customer support has been notified about the posted complaint.

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Address: Delhi

Dear sir/Madam,
I purchased Shared BK Plan and invested Rs 15000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the 90 Days plan for plan investor will get Rs 850/day But they didn't provided services as promised. They cheated scammed run away with my money. I invested 15, 000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards
Vasudeva K

Invest Dates

5th Jan 2021
Rs.15000
Scammed Date 25th Jan 2021

Razorpay customer support has been notified about the posted complaint.

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Http://www.consumercomplaints.in/razorpay-b115695

Click on this link register a complain

Dear sir/Madam,
I purchased Shared BK Plan and invested Rs * in order Sharedbk Agreement from the date of January 7th purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 1850/day for 30, 000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 29, 840 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

Thanks and Regards

Invest Dates
7th Jan 2021 Rs 29840
Scammed Date 25th Jan 2021

Website www.ciciseo.com

Attached pictures as a proof

Aug 14, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2021

Razorpay Customer Care's response Hi Nagasai,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055663] for us to assist you on priority.

Regards,
Sreenivasa

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Please provide me my money back as soon as possible.i paid to sharedBK app which was fraud by merchant and i didn't get any services from them.please refund it

Razorpay customer support has been notified about the posted complaint.

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Razorpay Customer Care

from Delhi, Delhi

Feb 11, 2021

Verified Support

Hi,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5037194] for us to assist you on priority.

Regards,
Priyam

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Please provide me my money as soon as possible, I paid 7200rs to sharedBK app, but I didn't got any services, which was fraud by merchant.please refund my money as soon as possible.

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