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Razorpay Complaints & Reviews

2.8
Updated: Sep 9, 2025
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Razorpay reviews & complaints page 57

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S
Shakha Sharma
Feb 9, 2021
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Address: Mumbai

Why money is not withdrawal in shoppers app
Razorpay customer support has been notified about the posted complaint.
Hi Shakha,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066326] for us to assist you on priority.

Regards,
Sreenivasa
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    S
    shaik husnara
    Feb 9, 2021
    Resolved
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    Resolved

    Address: 27-3-466, Maseed street, Balaji nagar, Back side to Maseed, Nellore, Andhra Pradesh-524002

    Hello There
    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
    “from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1350 Rupees".
    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
    Please refund my money to my account as soon as possible.
    Name: SHAIK HUSNARA
    Investment Date: 19 January 2021
    Cheating Date: 25 January 2021
    Email iD: [protected]@gmail.com
    UPI Transaction Id: T2101191506376658927518
    +1 photos
    Aug 13, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 17, 2021
    Razorpay Customer Care's response
    Hi Shaik,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5066287] for us to assist you on priority.

    Regards,
    Sreenivasa
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      Z
      Zarmeena Anshari
      from Nagpur, Maharashtra
      Feb 9, 2021
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      My withdrawal in theshoppers app has been approved but I have not received amount.
      Razorpay customer support has been notified about the posted complaint.
      Hi Zarmeena,

      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5065657] for us to assist you on priority.

      Regards,
      Sreenivasa
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        B
        Basavaraj Turai
        from Ponnampet, Karnataka
        Feb 9, 2021
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        Address: Banglore

        By mistake i am paid to your company rs 1993 please refund my money
        M no [protected]
        UTR no[protected]
        +1 photos
        Razorpay customer support has been notified about the posted complaint.
        Feb 09, 2021
        Updated by Basavaraj Turai
        Please refund my money
        Hi,

        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
        mention the ticket ID [5037213] for us to assist you on priority.

        Regards,
        Priyam
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          G
          GEETHA nivu
          from Angamali, Kerala
          Feb 9, 2021
          Resolved
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          Resolved

          Dear sir/Madam,
          I purchased Shared BK Plan and invested Rs 30000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 1800/day for 30, 000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 30, 000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.
          This is clearly razor pay negligence please consider and help us
          Thanks and Regards

          Invest Dates

          12th Jan 2021 Rs

          Website www.ciciseo.com

          Attach pictures as a proof
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Razorpay customer support has been notified about the posted complaint.
          Verified Support
          Feb 17, 2021
          Razorpay Customer Care's response
          Hi Geetha,

          This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
          mention the ticket ID [5065606] for us to assist you on priority.

          Regards,
          Sreenivasa
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            U
            UidShubham
            Feb 9, 2021
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            Address: Bikapur faizabd

            EMI not update for dmi finance phonepe number [protected] transaction I'd
            +1 photos
            Razorpay customer support has been notified about the posted complaint.
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              L
              Lavakumarsaireddy
              Feb 9, 2021
              Resolved
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              Resolved

              Website: Razorpay

              Hello sir,
              I purchased shared bk plan and invested my money in that according to shared bk agreement
              I had paid 15, 193 and didn't provided its services to me as it promised, it cheated me and scammed, runaway with my money,
              I invested my money in shared bk, because it connected to trusted gateway razor pay, so please refund my money in my account
              Please refund my money as soon as possible
              Name:- Lavakumar saireddy satti,
              Investment date:[protected],
              Cheating date:[protected]
              Email id :- [protected]@gmail.com
              Transaction id:- T210112154907209477863
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              Razorpay customer support has been notified about the posted complaint.
              Verified Support
              Feb 17, 2021
              Razorpay Customer Care's response
              Hi Lavakumar,

              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5067200] for us to assist you on priority.

              Regards,
              Sreenivasa
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                S
                Sushmitha C
                Feb 9, 2021
                Resolved
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                Resolved

                I know also this is only payment gateway.but how can I trust payment gateway in future.why Razorpay provide any scammers it's payment gateway, like OMG Bruse, shared bk etc..., those cheat us and important scam ...I don't know that all I want my money back I ...I deposited more than 3000 I have screenshot which I have done payment to your company ...
                +1 photos
                Aug 13, 2021
                Complaint marked as Resolved 
                Razorpay customer support has been notified about the posted complaint.
                Feb 09, 2021
                Updated by Sushmitha C
                Please return my money back it's very urgent
                I have to pay my exams fees ...
                Verified Support
                Feb 15, 2021
                Razorpay Customer Care's response
                Hi Sushmitha,

                This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                mention the ticket ID [5056041] for us to assist you on priority.

                Regards,
                Sreenivasa
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                  S
                  Sam muzamil
                  Feb 9, 2021
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                  @Razorpay Good evening, As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
                  Ifsc code is JAKA0GRAMEN
                  +1 photos
                  Razorpay customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 15, 2021
                  Razorpay Customer Care's response
                  Hi Sam,

                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                  mention the ticket ID [5055901] for us to assist you on priority.

                  Regards,
                  Sreenivasa
                  Feb 16, 2021
                  Updated by Sam muzamil
                  I have lossed 20100 rupees big Fraud company TheShoppers app tie with Rozerpay pay... Payment mode... This is the big mistake. But now atleast solve our issue about the payment.pay or refund my money immediately.

                  Feb 17, 2021
                  Updated by Sam muzamil
                  Unfortunately no reply from your side... Need refund
                  As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
                  Ifsc code is JAKA0GRAMEN

                  Want refund - Comment #3800185 - Image #0
                  Sam muzamil's [Complaint's author] reply, Feb 15, 2021
                  My contact detail is below
                  Email id: [email protected]
                  Registered mobile number is: 8803083453
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                    A
                    Arundathi Hp
                    from Bengaluru, Karnataka
                    Feb 9, 2021
                    Resolved
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                    Resolved

                    Dear sir/Madam,
                    I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 3000 plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                    Thanks and Regards

                    Invest Dates

                    10th Jan 2021 Rs 3000

                    Scammed Date 25th Jan 2021

                    Website www.ciciseo.com

                    Attach pictures as a proof
                    +1 photos
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Razorpay customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 15, 2021
                    Razorpay Customer Care's response
                    Hi Arundathi,

                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                    mention the ticket ID [5055790] for us to assist you on priority.

                    Regards,
                    Sreenivasa
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                      A
                      Aruna chikkondra
                      from Bengaluru, Karnataka
                      Feb 9, 2021
                      Resolved
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                      Resolved

                      Website: www.ciciseo.com/h5/pages/register/register?invcode=256301

                      Hello There I purchased shared bk plan and invested my money in that according to Shared Bk agreement. "from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 1850 rupees and the total profit is 166500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account, Please refund my money in my account as soon as possible.
                      Name. Chikkondra aruna
                      Investment Date 02/01/2021
                      Cheating Date 25/01/2021
                      Email iD [protected]@gmail.com
                      Transaction Id :- T2101021906401239313549
                      +2 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 15, 2021
                      Razorpay Customer Care's response
                      Hi Aruna,

                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                      mention the ticket ID [5055716] for us to assist you on priority.

                      Regards,
                      Sreenivasa
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                        N
                        Nagasai Ram
                        from Bengaluru, Karnataka
                        Feb 9, 2021
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                        Dear sir/Madam,
                        I purchased Shared BK Plan and invested Rs 3000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the plan for 90 days plan investor will get Rs 160/day for 3000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 3000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                        Thanks and Regards

                        Invest Dates

                        6th Jan 2021 Rs 3000

                        Scammed Date 25th Jan 2021

                        Website www.ciciseo.com

                        Attach pictures as a proof
                        +1 photos
                        Razorpay customer support has been notified about the posted complaint.
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                          V
                          Vasudevak123
                          Feb 9, 2021
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                          Address: Delhi

                          Dear sir/Madam,
                          I purchased Shared BK Plan and invested Rs 15000 in order Sharedbk Agreement from the date of purchase rental investors will be provided Rental As per the 90 Days plan for plan investor will get Rs 850/day But they didn't provided services as promised. They cheated scammed run away with my money. I invested 15, 000 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                          Thanks and Regards
                          Vasudeva K

                          Invest Dates

                          5th Jan 2021
                          Rs.15000
                          Scammed Date 25th Jan 2021
                          +1 photos
                          Razorpay customer support has been notified about the posted complaint.
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                            N
                            Nagasai Ram
                            from Bengaluru, Karnataka
                            Feb 9, 2021
                            Resolved
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                            Resolved

                            Http://www.consumercomplaints.in/razorpay-b115695

                            Click on this link register a complain

                            Dear sir/Madam,
                            I purchased Shared BK Plan and invested Rs * in order Sharedbk Agreement from the date of January 7th purchase rental investors will be provided Rental As per the plan for * plan investor will get Rs 1850/day for 30, 000 plan For 90 Days. But they didn't provided services as promised. They cheated scammed run away with my money. I invested 29, 840 in Sharedbk because it was connected to trusted payment gateway Razorpay So please refund my money to my account as soon as possible.

                            Thanks and Regards

                            Invest Dates
                            7th Jan 2021 Rs 29840
                            Scammed Date 25th Jan 2021

                            Website www.ciciseo.com

                            Attached pictures as a proof
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Razorpay customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 15, 2021
                            Razorpay Customer Care's response
                            Hi Nagasai,

                            This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                            mention the ticket ID [5055663] for us to assist you on priority.

                            Regards,
                            Sreenivasa
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                              R
                              rs4909082
                              from Bengaluru, Karnataka
                              Feb 9, 2021
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                              Please provide me my money back as soon as possible.i paid to sharedBK app which was fraud by merchant and i didn't get any services from them.please refund it
                              +5 photos
                              Razorpay customer support has been notified about the posted complaint.
                              Hi,

                              This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                              mention the ticket ID [5037194] for us to assist you on priority.

                              Regards,
                              Priyam
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                                R
                                rs4909082
                                from Bengaluru, Karnataka
                                Feb 9, 2021
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                                Please provide me my money as soon as possible, I paid 7200rs to sharedBK app, but I didn't got any services, which was fraud by merchant.please refund my money as soon as possible.
                                +5 photos
                                Razorpay customer support has been notified about the posted complaint.
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                                  K
                                  Karthik DR
                                  Feb 9, 2021
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                                  Hello there
                                  I purchased shared bk plan and invested my money in that according to shared bk agreement.
                                  “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared bk. The less period is 90 days, the daily profit is 15 rupees and the total profit is 1202 rupees".
                                  And didn't provide me services perfectly as it promised to me, but it cheated me and scammed and runaway with my money. I invested my money in shared bk because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                  Please refund my money inn my account as soon as possible.
                                  Name: karthik d r
                                  Investment date:7/1/21 & 12/1/21
                                  Cheating date :25/1/21
                                  Email id :[protected]@gmail.com
                                  Transaction id:t2101071932043380492696
                                  T2101121610452807382412
                                  Totally the contract with fraudulent company. Now they are telling we are not responsible, only merchant is responsible. Now i am asking how razor pay me contract with shared bk for accept & making payment fro customer. Actually they were get details regarding shared bk when they registered to razor pay.
                                  So razor pay is must refund the amount.
                                  +2 photos
                                  Razorpay customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 16, 2021
                                  Razorpay Customer Care's response
                                  Hi Karthik,

                                  This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                  mention the ticket ID [5056407] for us to assist you on priority.

                                  Regards,
                                  Sreenivasa
                                  Feb 21, 2021
                                  Updated by Karthik DR
                                  Razorpay should responsible for shared bk fraud. So they should refund amount.

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                                    K
                                    khaja masthan shareef
                                    Feb 9, 2021
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                                    Address: 27-3-466, Maseed street, Balaji nagar, Back side to Maseed, Nellore, Andhra pradesh-524002

                                    Hello There
                                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                    “from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 150 rupees and the total profit is 13500 Rupees".
                                    and didn't provide me services perfectly as it promised to me, But it cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                    Please refund my money to my account as soon as possible.
                                    Name. SK KHAJA MASTHAN SHAREEF
                                    Investment Date: 16 January 2021
                                    Cheating Date:25 January 2021
                                    Email iD: [protected]@gmail.com
                                    UPI Transaction Id:[protected]
                                    Google Transaction ID: CICAgKDzqqKUFQ
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 15, 2021
                                    Razorpay Customer Care's response
                                    Hi Masthan,

                                    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                    mention the ticket ID [5055600] for us to assist you on priority.

                                    Regards,
                                    Sreenivasa
                                    Mar 12, 2021
                                    Updated by khaja masthan shareef
                                    I didn't got solution from you. I need my amount back. Kindly return my amount back or else i will file police complaint on you. You took money from us and gave it to that fraud company shared bk. Send me my amount as soon as possible or else you will face the consequences. I have attached payment receipt with this message, check it and send me my money back.

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                                      C
                                      Chidanand C
                                      from Bengaluru, Karnataka
                                      Feb 9, 2021
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                                      I had invested 300+300+2700= 3300 to Shared BK via razorpay i did get my returns so plz refund my amount are i will complaint to cyber police
                                      T2101181839159560763810
                                      Transfer Id for 2700
                                      T2012261206336547534575 transfer id for 300
                                      T2012261206336547534575 transfer id for 300
                                      +1 photos
                                      Razorpay customer support has been notified about the posted complaint.
                                      Hi Chidanand,

                                      This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                      mention the ticket ID [5037181] for us to assist you on priority.

                                      Regards,
                                      Priyam
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                                        J
                                        Jyotisman Behera
                                        from Hāora, West Bengal
                                        Feb 9, 2021
                                        Resolved
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                                        Resolved

                                        Hello There

                                        I purchased a shared bk plan and invested my money in that according to the Shared Bk agreement.
                                        "from the date of rental bicycle investors will provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is Rs. 160 and the total profit is Rs. 14400 ".
                                        But didn't provide me services perfectly as it promised to me. They cheated me and scammed me and run away with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account. Razor pay is a trusted service provider all the way till now so I expect to resolve my problem soon.

                                        Please kindly refund my money in my account as soon as possible.

                                        Name - Jyotisman Behera

                                        Investment Date - 2 January 2021

                                        Cheating Date - 19 January 2021

                                        Email iD - jyo.30.[protected]@gmail.com

                                        Transaction Id[protected]IGAKEJXIO9

                                        Phone - [protected]
                                        +1 photos
                                        Aug 14, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 15, 2021
                                        Razorpay Customer Care's response
                                        Hi Jyotisman,

                                        This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
                                        mention the ticket ID [5055556] for us to assist you on priority.

                                        Regards,
                                        Sreenivasa
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