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Razorpay Complaints & Reviews

2.8
Updated: Apr 4, 2026
Complaints 3556
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Razorpay reviews & complaints page 54

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N
Narsimha072
from Bengaluru, Karnataka
Feb 17, 2021
Resolved
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I purchased shared bk plan and invested my money in that according to shared bk agreement. "From the date of rental bicycle investors will be provided rental service for the equipment perched by shared bk. And didn't provide me service perfectly as it promised to me, but it cheated me and scammed and runway with my money. I invested my money in shared bk because it connected to trusted getway razorpay, so please refund my money in my account as soon as possible
Name: Narsimha
Investment date: 25-nov-2020
Cheating date: 25-jan-2021
UPT Transaction ID :[protected]
GOOGLE transaction ID : CICAgKC9n7XLKw
Aug 7, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2021
Razorpay Customer Care's response
Hi Narsimha,

We understand your concern. We see that our team has updated your query on this ticket ID: [5072742]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

Regards,
Sreenivasa.
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    Patel Azhar
    Feb 16, 2021
    Resolved
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    Hello there my name is azer alim patel
    And my e-mail id :[protected]@gmail.com ipurchased sharedBk plan and invested my money in that according to sharedbk agreement.
    According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
    The less period is 90 days, the daily profit is 175rs for the equipment of 3300rs.
    I purchased equipment of rs 3300.
    But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
    I just want my invested money back in my account. And the transaction ID is below.
    Transaction ID :-T2012281808437571885299
    Transaction ID:-T2012212353029244156919
    It's my humble request to you sir kindly have a look at my problem.
    Aug 14, 2021
    Complaint marked as Resolved 
    Razorpay customer support has been notified about the posted complaint.
    Verified Support
    Feb 18, 2021
    Razorpay Customer Care's response
    Hi Patel,

    This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, mention the ticket ID [5071987] for us to assist you on priority.

    Regards,
    Sreenivasa
    Hey,
    I'm azer patel, somedays before i came to know about sharedbk were i invested my money through (razorpay). Amount of 3300rs. After that they cheated on me. They didn't provide me services. So as i made my transactions through the razorpay. I want my problem to be solved by razorpay. As a proof I'm giving you my transactions id.
    ID:-T2012281808437571885299
    ID:-T2012212353029244156919
    These two showing above is transactions id. So please kindly have a look. Thanking you.

    Regards: azer patel
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      S
      Sahilsk_96
      Feb 16, 2021
      Resolved
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      Hello there i purchased sharedBk plan and invested my money in that according to sharedbk agreement.
      According to that from the date of rental bicycle investors will be provide rental services for the equipment purchased by the sharedbk.
      The less period is 90 days, the daily profit is 345rs for the equipment of 7000rs.
      I purchased equipment of rs 7000.
      But sharedbk didnt provide me services as they promised, but they cheated, scammed and are out of coverage with my money. i invested my money as it was connected to Razorpay.
      I just want my invested money back in my account.
      Transaction Id:[protected]
      Aug 14, 2021
      Complaint marked as Resolved 
      Razorpay customer support has been notified about the posted complaint.
      Feb 16, 2021
      Updated by Sahilsk_96
      I had more amount to razorpay. I've screen shots and even transaction ID.
      T2011271745141099868161
      T2011282057155873431017
      T2011292105187040427276
      T2012102134209430498894

      Verified Support
      Feb 23, 2021
      Razorpay Customer Care's response
      Hi Sahil,

      We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

      Regards,
      Anas
      Team Razorpay
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        S
        Somashekhar aradhya
        from Bengaluru, Karnataka
        Feb 16, 2021
        Resolved
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        I lost mony by using shared bk app with a refference of Razorpay i have paid Razorpay then i didn't receive mony they encouraged through level by level and paid as per instructions after paying they didn't replay any response so please help me to get back my mony i have invested nearly 105000 but i didn't get any amount from shared bk app please send me my amount 😭
        Name .Somashekhar Aradhya
        Address.anekal Bangalore
        Mobile no.[protected]
        Aug 14, 2021
        Complaint marked as Resolved 
        Razorpay customer support has been notified about the posted complaint.
        Feb 16, 2021
        Updated by Somashekhar aradhya
        Please send me my amount 😭😔
        Feb 16, 2021
        Updated by Somashekhar aradhya
        Please sir, send my amount.in my account, ,

        Feb 17, 2021
        Updated by Somashekhar aradhya
        Please sir help me send me my amount 😭😭😭😭...

        Feb 20, 2021
        Updated by Somashekhar aradhya
        Please send me my money back sir...😭😭😭😭😭🙏🙏🙏🙏🙏
        Verified Support
        Feb 23, 2021
        Razorpay Customer Care's response
        Hi Somashekhar,

        We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

        Regards,
        Anas
        Team Razorpay
        Please help me send my money back sir...😭😭😭😭😭😭🙏🙏�...
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          R
          Rohit palde
          from Ahmadnagar, Maharashtra
          Feb 16, 2021
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          Website: www.sharedpower.cc

          I invested my money in shared charger through razorpay and did not got any of my money according to their policy the promissed me to give me intrest on my money which i invested in their company but i didn't got single penny from them .!! Later on they stopped replying me n got scammed for my money.!! Lots of people are facing the same issue and i am considering razorpay responsible for this thing for not veryfing the company for whom they were completing the transaction for.!
          Razorpay customer support has been notified about the posted complaint.
          Hi Rohit,

          We understand your concern. We see that our team has updated your query on this ticket ID: [5073470]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

          Regards,
          Sreenivasa.
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            K
            Karthik regal
            from Bengaluru, Karnataka
            Feb 16, 2021
            Resolved
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            Website: www.ciciseo.com/h5/pages/register/register?invcode=549607

            Hi Team,

            I have purchased a shared bk plan and invested my money in that according to the shared bk agreement.
            From the date of rental bicycle investors will be provided rental income for the equipment purchased from shared bk the lease period is 90 to 180 days.
            However they did not provide me the service as promised to me, but they have cheated and scammed with my money. The reason I invested in shared bk because it was connected to trusted payment gateway Razorpay so Kindly help me with refunding my amount in my account.
            Please refund my money to my account as soon as possible.

            Name: Karthik R

            Investment dates : 4 January 2021, 6 January 2021 and 13 January 2021

            Cheating date : 25 January 2021

            Email ID : [protected]@gmail.com

            Transaction ID :[protected], T2101061310050580738813 and[protected].
            Aug 14, 2021
            Complaint marked as Resolved 
            Razorpay customer support has been notified about the posted complaint.
            Verified Support
            Feb 19, 2021
            Razorpay Customer Care's response
            Hi Karthik,

            Razorpay is a payment aggregator helping businesses collect transactions online.
            This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

            Regards,
            Sreenivasa.
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              V
              Varshan gowda
              from Noida, Uttar Pradesh
              Feb 16, 2021
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              Website: www.ciciseo.com/h5/pages/login/login

              I have lost my money from a fraud company called shared bk. I had sent my money through razorpay.I did not get any service as they had mentioned.So i request u to refund money.
              Razorpay customer support has been notified about the posted complaint.
              Hi Varshan,

              We understand your concern. We see that our team has updated your query on this ticket ID: [5073556]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

              Regards,
              Sreenivasa.
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                A
                Arshi T
                Feb 16, 2021
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                Address: Bangalore
                Website: www.ciciseo.com

                I purchased shared bk plan and invested money in that according to shared bk agreement.
                I have made payments towards shared bk company by using razor pay payment gateway on below mentioned dates.
                1. On 8/12/2020 the amount is Rs 3000 (Ref: GAWB7LETFIOXLI/RAZRAZORPAYSOFTWARE / [protected])
                2. On 23/12/2020 the amount is Rs 15000 (Ref: GGY1FU18CF8C4Z/RAZRAZORPAYSOFTWARE/[protected])
                3. On 2/01/2021 the amount is Rs 25000 (Ref: GKOOIKIZ63XCXU/RAZRAZORPAYSOFTWARE/[protected])
                According to shared bk contract, the total contract period is 90 days, but they didn’t gave the service & runaway. I invested my money in Shared Bk because is connected to trusted payment gateway RAZORPAY. So please refund my money in My account ASAP. Kindly look into this matter & I request you to take necessary action regarding this fraud scam. To overcome this types of frauds razor pay should refund all the amount to us.
                Razorpay customer support has been notified about the posted complaint.
                Verified Support
                Feb 18, 2021
                Razorpay Customer Care's response
                Hi Arshi,

                We understand your concern. We see that our team has updated your query on this ticket ID: [5073611]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

                Regards,
                Sreenivasa.
                Feb 19, 2021
                Updated by Arshi T
                Hi Razorpay Team,

                Your team just closing the ticket with no resolution. Please help in refunding the amount ASAP.

                Regards,
                Arshi
                Mar 19, 2021
                Updated by Arshi T
                Hi Razorpay Team,

                Kindly revert & update the status of my ticket ID: [5073611]

                Regards,
                Arshi
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                  C
                  Chikuu
                  Feb 16, 2021
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                  Website: Teeslion

                  On 3 feb i ordered 3 shirts from teeslion paid money through razorpay but i didn't get my order yet so please refund my money.
                  Razorpay customer support has been notified about the posted complaint.
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                    Chikuu
                    Feb 16, 2021
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                    On 3 feb 2021 i bought 3 shirts from this site and paid 598 but till today i didn't get my order or other details about my order i paid through razorpay so please help and refund my money.
                    Razorpay customer support has been notified about the posted complaint.
                    I didn't receive any mail and call from you about my problem
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                      V
                      Vasudevak123
                      Feb 16, 2021
                      Resolved
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                      Resolved

                      Address: Delhi

                      Dear sir/madam,
                      I purchased shared bk plan and invested my money in that according to shared bk agreement
                      From the date of rental bycycle investers will be provide rental service for the equipment purchased by shared bk the less period is 90 days the daily profit is 1850 rupees
                      And didn't provide me service perfectly as it promised to me.But it cheated me and scamed and runaway with my money I invested my money in shared bk because it connected to trusted gateway razorpay so please refund my amount in my account
                      Please refund my money in my account as soon as possible
                      Name - Vasudeva K
                      Investment Date - 10/01/2021
                      Cheating Date - 25/01/2021
                      Email Id - [protected]@gmail.com
                      Transaction ID - T2101101635589497138549
                      Transaction ID - T2101101635134906930246
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      Razorpay customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 23, 2021
                      Razorpay Customer Care's response
                      Hi Vasudeva,

                      We have noted your concern regarding a transaction. Please raise a request using this link: https://razorpay.com/support/#request along with your transaction and contact details. Our team will provide you with an update shortly.

                      Regards,
                      Anas
                      Team Razorpay
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                        P
                        Pravin Balsara
                        Feb 16, 2021
                        Resolved
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                        Resolved

                        Address: A/08, Bhagatsingh nagar no.1, new link road Goregaon West

                        I had made order on 8th February 2021 the payment has been deducted from my account. But I still didn't received my order and the payment got failed. The amount which I had paid is still not credited to my account.

                        The payment was to credit in 5 to 7 business days but today is the 8th day .

                        Please do the needful

                        Thanks & regards
                        Pravin Balsara
                        Aug 27, 2021
                        Complaint marked as Resolved 
                        Razorpay customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2021
                        Razorpay Customer Care's response
                        Hi Pravin,

                        We understand your concern. We see that our team has updated your query on this ticket ID: [5073672]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

                        Regards,
                        Sreenivasa.
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                          B
                          bharath5
                          Feb 16, 2021
                          Resolved
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                          Resolved

                          Hello There
                          I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                          “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees".
                          and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                          Please refund my money in my account as soon as possible.
                          Name- Bharath S

                          Investment Date[protected]

                          Cheating Date[protected]

                          Email [protected]@gmail.com

                          Transaction ID-T2101161216024493326641
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Razorpay customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 18, 2021
                          Razorpay Customer Care's response
                          Hi Bharath,

                          We understand your concern. We see that our team has updated your query on this ticket ID: [5073734]. Please feel free to revert over the same email thread if you still have any issues or concerns we will be more than happy to assist you.

                          Regards,
                          Sreenivasa.
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                            G
                            Gowher Gly
                            Feb 16, 2021
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                            Address: Bandipora jammu and kashmir

                            The shoppers app..My payment was approved but not credit my account number... Please help me sir .. 65943 Rs
                            Razorpay customer support has been notified about the posted complaint.
                            Feb 16, 2021
                            Updated by Gowher Gly
                            Please help me 🙏😭

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                              C
                              Charteredteam
                              Feb 16, 2021
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                              Website: Razorpay.com

                              Razorpay put my funds on hold. I am unable to use the fund because of that getting big loss in business.
                              My mail I’d is [protected]@gmail.com
                              Razorpay customer support has been notified about the posted complaint.
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                                S
                                surendra reddy Mallampati
                                from Dhone, Andhra Pradesh
                                Feb 16, 2021
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                                Address: Ground & 1st Floor, SJR Cyber Laskar, Hosur Rd, Bengaluru, Karnataka 560030
                                Website: razorpay.com

                                Hi i am raghupathi adelli i am doing transaction razorpay Total two payments razorpay merchantaiser is doing fraud business who is responsible for that i am done two complaint ticket ids given to me razorpay razorpay members is asked to me banking statement and payment screenshots solution purpose i will send properly but not solved my issue razorpay i want refund my money back now razorpay says like( We are a payment gateway and we only facilitate merchants with on-line payments.

                                We request you to contact the merchant for any service related query since they are the service provider, and the merchant or your issuing bank for refund request), 1st complaint is 15, 000 amount that complaint ticket id is #5048669 and second one is 12, 000 amount that ticket id is #5048739 i want total amount refund i am send two payment screenshot ids nd timings nd statementa also 12, 000 (#5048739) amount transaction 07/12/2020 nd 15, 000 (#5048669)amount transaction date is 15/01/2021 now i need my money back.
                                Razorpay customer support has been notified about the posted complaint.
                                Feb 17, 2021
                                Updated by surendra reddy Mallampati
                                But not solved the issue
                                Feb 17, 2021
                                Updated by surendra reddy Mallampati
                                Atleast u didnt given any update from that
                                Verified Support
                                Feb 22, 2021
                                Razorpay Customer Care's response
                                Hi Surendra,

                                We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5098364] so that our concerned team can assist you on priority.

                                Regards,
                                Sreenivasa.
                                Feb 23, 2021
                                Updated by surendra reddy Mallampati
                                I have raised request so many times Contact me my number [protected] i need solution i[censored] want any doubts directly call to my number please solve as that mater
                                Feb 24, 2021
                                Updated by surendra reddy Mallampati
                                I didnt recive any phone call from ur side
                                Feb 25, 2021
                                Updated by surendra reddy Mallampati
                                Not solved my issue now onwards
                                But not solved the issue
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                                  Gowher Gly
                                  Feb 15, 2021
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                                  Address: Bandipora jammu and kashmir

                                  My payment has withdraw but not credit my account please help me
                                  Razorpay customer support has been notified about the posted complaint.
                                  Feb 15, 2021
                                  Updated by Gowher Gly
                                  My contact no. Is [protected]
                                  Feb 15, 2021
                                  Updated by Gowher Gly
                                  The shoppers app... The amount has approved but not credit my account please sir/madam...help me... Please 🙏

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                                    K
                                    Kiran K 9755
                                    Feb 15, 2021
                                    Resolved
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                                    Resolved

                                    Website: www.ciciseo.com/h5/pages/myDevice/myDevice

                                    Hello there,

                                    I purchased shared bk plan and invested my money in that according to Shared Bk agreement.
                                    “from the date of rental bicycle investors will be provide rental services for the equipment purchased by shared BK. The less period is 90 days, the daily profit is 850 rupees and the total profit is 76500 Rupees". and didn't provide me services perfectly as it promised to me, But it cheated me and scammed and runaway with my money. I invested my money in shared BK because it connected to trusted gateway razor pay, so please refund my amount in my account,
                                    Please refund my money in my account as soon as possible.
                                    Name. Kiran Kumar
                                    Investment Date[protected]
                                    Cheating Date[protected]
                                    Email iD kiran.[protected]@gmil.com
                                    Transaction Id Ref#IGAKGOUCU4
                                    Aug 11, 2021
                                    Complaint marked as Resolved 
                                    Razorpay customer support has been notified about the posted complaint.
                                    Feb 15, 2021
                                    Updated by Kiran K 9755
                                    Refund amount of invested in shared BK

                                    Verified Support
                                    Feb 22, 2021
                                    Razorpay Customer Care's response
                                    Hi Kiran,

                                    We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5098408] so that our concerned team can assist you on priority.

                                    Regards,
                                    Sreenivasa.
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                                      J
                                      JOE Official LM
                                      Feb 15, 2021
                                      Resolved
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                                      Resolved

                                      Address: Khoingoi

                                      Refund my money as soon as possible, i cannot contact with merchant, he didnt responding me

                                      Name- THANPARI NAMPUI
                                      Email- [protected]@gmail.com
                                      Contact no- [protected]
                                      Transaction no[protected]
                                      Amount- 4999
                                      Account number[protected]
                                      Bank ifsc- UTBI0KLHG32

                                      Company name - EBOrder
                                      Feb 16, 2021
                                      Complaint marked as Resolved 
                                      Refund my money as soon as possible, i cannot contact with merchant, he didnt responding me Name- THANPARI NAMPUI Email- [email protected] Contact no- 7629912389 Transaction no - 101418347505 Amount- 4999 Account number- 0770010240246 Bank ifsc- UTBI0KLHG32 Company name - EBOrder
                                      Razorpay customer support has been notified about the posted complaint.
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                                        S
                                        Samuel153
                                        Feb 15, 2021
                                        Resolved
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                                        Resolved

                                        Hello there
                                        I invested money in shared power bank according to their agreement. I have put 22800, but didn't get profit and the company cheated me and scammed me and ran away.
                                        I invested my money in shared charger because it was connected to trusted gateway razor pay, so please refund my money in my account as soon as possible

                                        Name-samuel john
                                        Investment -19/1/2021
                                        Cheating date-1/2/2021
                                        Email id- [protected]@gmail.com
                                        Transaction id-T2101201309234132713135
                                        Transaction I'd -T2101192146386562072285
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Razorpay customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 22, 2021
                                        Razorpay Customer Care's response
                                        Hi Samuel,

                                        We understand your concern. We'd like to know more about your query. In order to do so, kindly raise a request here: https://razorpay.com/support/#request along with your transaction and contact details, and mention the ticket ID:- [5098455] so that our concerned team can assist you on priority.

                                        Regards,
                                        Sreenivasa.
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