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RBL Bank Complaints & Reviews

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Updated: May 25, 2026
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RBL Bank reviews & complaints page 6

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D
Deepak vermaa
from Meerut, Uttar Pradesh
Oct 22, 2023
Jan 27, 2025
This thread was updated on Jan 27, 2025
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Address: DELHI

Dear RBL Customer Service Team,

I hope this message finds you well. I am writing to address a pressing concern regarding an incorrect late payment charge that has been applied to my account. This issue has not only caused financial distress but has also adversely impacted my credit score.

I recently discovered that a late payment fee of 5.90 Rupees was imposed on my account on 17.05.2023 statement. I am confident that this charge is unjustified because I have consistently made timely payments on my Credit card account no. ending with xxxxxxxxxx2695. In particular, the payment for the billing cycle, this late payment had been charged against the outstanding of 0.03 Rupees.

It's alarming to note that this erroneous late payment charge has been reported to credit bureaus, resulting in a significant drop in my credit score. This has the potential to affect various aspects of my financial life, including future loan applications, interest rates, and more.

I implore you to take immediate action to rectify this situation. I have attached the relevant documentation, including a copy of the payment confirmation receipt that validates the timely payment. I kindly request that you investigate this matter urgently and ensure that my credit score is accurately updated to reflect the correct payment history.

The integrity of my credit score is crucial, and I trust that RBL Bank values its customers and their financial well-being. I request that you keep me updated on the progress of this issue and provide confirmation once the necessary corrections have been made.
RBL Bank customer support has been notified about the posted complaint.
RBL Bank is a trap.
This is the only bank that force you to pay for the service you even do not want to use.
Most of their credit card marketing team are mis-selling by saying " Free for life " but start charging after 11 months . The annual fee is debited without any consent and information even if you cancel the card. Then they force you to pay. It's like extortion. If you don't pay, they will keep adding on charges late fee etc and make you defaulter and ruin your CIBIL score.
They will never reverse or refund the Annual fee even if you cancel the card.
They don't bother about complaints to RBI or any negative feedback on social media.
Then they start threatening like gangsters and warn you that our recovery agent will visit you to recover money
So I warn the RBL customers to get out of this bank in time before you get trapped.
For RBL ref my card no xxxx3513 "SM 1772768 " Case ID 99593829
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    V
    Vishnugupta8c
    from jaipur, Rajasthan
    Oct 21, 2023
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    They issued a credit card with 1st year free charges now toad i received a call and says that i have to pay 9, 999.00 for services.. please help . and please file a case against RBL bank
    RBL Bank customer support has been notified about the posted complaint.
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      C
      CSKarthik
      from Chennai, Tamil Nadu
      Aug 14, 2023
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      Dear Sir/Madam,

      This is to bring to your kind notice that, recently i have applied for Personal Loan top up in HDFC & ICICI banks for my younger brother's marriage and the same request was rejected indicating low CIBIL score.

      On verifying my CIBIL report i understand that some other customer's credit card details are incorrectly entered under my PAN and then submitted for his loan final settlement.

      Credit Card A/c details :[protected]

      Because of RBL team negligence, i have suffered and unable to meet my financial commitments due to CIBIL score impact.

      Look forward to receiving the justice.

      Thanks
      C Karthik
      RBL Bank customer support has been notified about the posted complaint.
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        S
        Sidd L&M
        from Kolkata, West Bengal
        Aug 13, 2023
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        Address: Kolkata

        I have received a bill of Rs 80k against my card number ending with 8002. For the past 6-7 months I am in deep financial crisis so I am unable to pay the full amount. I can pay 10% of the total bill and want to settle the card. Kindly do the needful please
        RBL Bank customer support has been notified about the posted complaint.
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          S
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          Address: Mysore
          Website: Rbl

          Grace kushie mam 2019 rbl scotland rbl employees call then told watsapp global win your mobile number select global award amount will credit win royal Bank of scotland and then amount indian currency transfer to amount extra charges to rbl bank employe told then first 19500 told first transfer the amount then 65000 told I think ho i cheet after end the msg please help me mam
          RBL Bank customer support has been notified about the posted complaint.
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            L
            lokesh badavathu
            from Hyderabad, Telangana
            Jun 13, 2023
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            I have raised an request for credit card closure
            They offered me for 5000 rewards but they didn’t close the card and they didn’t credit the rewards points
            I have an call recording i have raised an complaint but they didn’t help me with it just said sorry
            RBL Bank customer support has been notified about the posted complaint.
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              R
              RaviRavindra
              from Hyderabad, Telangana
              May 31, 2023
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              Date :[protected]
              Had done RBL credit card payment through the RBL mobile app using the bill desk payment. The Transaction was done through Netbanking and the amount of Rs 27625.09 has been deducted from the account. There was an error message stating unable to process at this point in time try again later. While I checked the bank account, the amount has already been deducted from bank.
              The Transaction ID is [protected].
              RBL Bank customer support has been notified about the posted complaint.
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                H
                hemeshpratap
                from Meerut, Uttar Pradesh
                May 27, 2023
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                Sir/madam,
                I was cheated by the executive of RBL Bank.
                I got the Call from the mobile no. [protected] and he says that he is the executive of RBL Bank and try to convince me to take the RBL duet Card.
                He messaged me with his whatsapp number [protected].
                He says my Credit limit is 2.5 lac I got the msg from paisabazar that my credit card limit is 34000. I told him that but he says your limit is approved from RBL bank is 2.5 lac and this will show from RBL bank side
                He told lie to me about the credit card offer:-
                4.5% cashback on bpcl petrol pump
                1 on 1 movie ticket free
                2.5 lac credit limit
                Which is totally fake.
                According to his behavior it seems that it's a general practice of him.
                please call and verify to another customer who was assisted by him
                Please take the necessary action against him.
                RBL Bank customer support has been notified about the posted complaint.
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                  U
                  UMAENITHA
                  May 24, 2023
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                  Address: tuticorin

                  I got Bajaj finance rbl super card but I dont want to use I didn't liked as it was forcefully given to me I can't afford credit card, Still i have not used that card, so I have no card details, pls cancel card

                  Card Name: R Uma
                  RBL Bank customer support has been notified about the posted complaint.
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                    V
                    Vimalraj Selvam
                    from Salem, Tamil Nadu
                    May 20, 2023
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                    My Name is Vimalraj S, I have paid Rbl credit card bill from my sbi account through Bill desk but amount was debited from my bank account but not credited in RBL credit card, Payment of 6192.22, paid on 18th May 2023, Ref number is [YSBI[protected]GAPPGYOJ1].., please do the needful to revise/ credit the payment.
                    RBL Bank customer support has been notified about the posted complaint.
                    Issue Got Resolved, Thanks For The Effort Team...
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                      J
                      jejanani
                      from Thiruvarur, Tamil Nadu
                      May 11, 2023
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                      Address: Thiruvarur
                      Website: RBI.org

                      My wife working mahathma Gandhi welfare 100 days work Money credited my rbl bank account number. But this account number was not operated now
                      But aadhar through this credit here. I asked to this bank manager past 30 days. He says your account number switch off now. I inform to our bm. But till I am not get money withdrawal now please i request you to refund my money withdrawal that account.. my wife Cinthia Jeeva account number is: LN Z011K9V 01313804 my mobile number:[protected]
                      My wife mobile number [protected]
                      Cinthia Jeeva
                      W/o M.Jeeva
                      1/15a Agraharam,
                      Palayavalam,
                      Thiruvarur
                      Pin: 610101
                      Tamiladu State
                      RBL Bank customer support has been notified about the posted complaint.
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                        H
                        HARSH0124
                        May 8, 2023
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                        Address: Sector 7 Dwarka Delhi

                        I have logged a complaint[protected] for reversal of Debit card fee that was deducted 2 times from my account in a FY, but they closed it.

                        New Req no. 64031595 logged on 19 April 23.

                        That complaint has been closed without resolution and reversal, Please return the amount of Rs. 590/- that was deducted extra.

                        details of fees deducted 2 times:
                        1. Rs.590/- Date:[protected]
                        2. Rs.590/- Date:[protected]

                        Account no.: 309XXXXX7171
                        Name: Mona Sehrawat
                        Contact no. [protected]
                        RBL Bank customer support has been notified about the posted complaint.
                        May 08, 2023
                        Updated by HARSH0124
                        Why Debit card annual fee is deducted 2 times in a year and they are not returning it.
                        I have logged a complaint[protected] for reversal of Debit card fee that was deducted 2 times from my account in a FY, but they closed it.

                        New Req no. 64031595 logged on 19 April 23.

                        That complaint has been closed without resolution and reversal, Please return the amount of Rs. 590/- that was deducted extra.

                        details of fees deducted 2 times:
                        1. Rs.590/- Date:[protected]
                        2. Rs.590/- Date:[protected]

                        Account no.: 309XXXXX7171
                        Name: Mona Sehrawat
                        Contact no. [protected]
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                          M
                          mohsin shahzad
                          May 5, 2023
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                          Address: Nagpur, head quarter in kolhapur, Maharashtra
                          Website: nil

                          I applied four amount for EMI later I paid full amount one day before due date. they charged fined same amount two times. individually 3 times or whole amount also.please do needful. otherwise I will go for consumer court
                          thank you
                          RBL Bank customer support has been notified about the posted complaint.
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                            K
                            kvaslia
                            from sirsa, Uttar Pradesh
                            Apr 24, 2023
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                            Address: sirsa

                            I performed a txn on 13 april 2023 for payment tp govt of haryana using credit card of rbl bank of Rs 73900 via transaction no tcp[protected]. this transaction yet not settled in beneficiary account and still shows in AWAITED status. i tried to call RBL bank many times but their representatives just said it was successful and not cooperating me. even toll free No of RBL bank is not in working condition. in this situation as a customer what i can do. please guide
                            Arvind kumar [protected]
                            RBL Bank customer support has been notified about the posted complaint.
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                              L
                              leoleo75
                              Apr 11, 2023
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                              I have made my payment for my credit card for the statement generated on mar 23 and enclosing the proof of the same .RBL bank is saying payment not received customer care is dumb and not responding properly.Please help
                              RBL Bank customer support has been notified about the posted complaint.
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                                S
                                Santhosh Nayak Santhu
                                Apr 11, 2023
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                                Address: Near chethana hospital puttur d.k karnataka

                                I cancelld my rbl card last month but ur custamercare stafs not sending n.o.c to my registard email id?
                                RBL Bank customer support has been notified about the posted complaint.
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                                  S
                                  shakum31
                                  from Lucknow, Uttar Pradesh
                                  Mar 31, 2023
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                                  RBL Credit Card Team

                                  ATTENTION: CREDIT DEPARTMENT

                                  Dear Sir,

                                  This is to request you to please stop calling to any of my known ones regarding my dues. As your assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

                                  Today also someone called in my company and enquired about me and tell the receptionist and other office female staff . This is not acceptable at all. Also has done misbehave with them specially female staff. Complain registered in RBL

                                  Pls help me.

                                  Thanks and regards,
                                  Shailesh Kumar
                                  +91-[protected]
                                  RBL Bank customer support has been notified about the posted complaint.
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                                    shakum31
                                    from Lucknow, Uttar Pradesh
                                    Mar 31, 2023
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                                    RBL Credit Card Team

                                    ATTENTION: CREDIT DEPARTMENT

                                    Dear Sir,

                                    This is to request you to please stop calling to any of my known ones regarding my dues. As ur assigned RE or Recovery agencies calling my non stop and to my known regarding the payment.

                                    My Card No. Start & Ending With :- 5243-xxxx-xxxx-5295

                                    Below Mentioned Mobile Numbers are as mentioned :

                                    1. [protected] ( Totally Misbehaved to Lady staff in my Office )
                                    2. [protected]

                                    Today also someone called in my company and enquired about me and tell the receptionist and other staff to call him/her back. This is not acceptable at all.

                                    This is Breach of RBI Policies.

                                    I am totally mentally harassed.

                                    Thanks and regards,
                                    Shailesh Kumar
                                    +91-[protected]
                                    RBL Bank customer support has been notified about the posted complaint.
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                                      D
                                      Diksha1994
                                      Mar 21, 2023
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                                      Resolved

                                      Credit Card Last Number - 2730
                                      Name - Diksha Pawar

                                      10th March 2023 - Bought a product from apple on 6 month no cost emi
                                      10th march 2023 - Cancelled it after 15 minutes because of personal reason!
                                      11th March 2023 - Money was received back from apple on CARD !
                                      13th March 2023 - RBL BANK Creates the EMI for the transaction and charge me 200 processing fees .
                                      17th march 2023 - THey charge me the first EMI !!

                                      Now when i reached to them, they say it will not be cancelled and will be foreclosed !!

                                      So, Total Charges i pay = Processing fees + GST + foreclosure CHARGES !

                                      How Can This happen??
                                      This is clear theft.

                                      WHY should i pay these charges ?
                                      The money was refunded before emi so why is emi created ?

                                      I dont think this is right and i am going to consumer court
                                      Mar 24, 2023
                                      Complaint marked as Resolved 
                                      Received this on EMAIL! - Also, we would like to confirm that as a customer centric gesture we have reversed the processing fee of INR 199 and interest on billed EMI of INR 301 plus associated GST, credit for the same will reflect on your statement dated 17th April, 2023. Thank You RBL BANK for reverting charges!
                                      RBL Bank customer support has been notified about the posted complaint.
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                                        S
                                        sai babavp
                                        from Hyderabad, Telangana
                                        Mar 17, 2023
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                                        Dear Sir./Madam. I am sai baba and my RBL credit card account no is last foru digits is 3440. I have received a safari card form RBL saying its free life time card when they issued this card and i dont even create pin also they send me neary Rs 5800 as annual fee that time i called customer care asked them to close my card. they closed my card and kept as negative payment in Cibil. because of this my cibil score is effecting. Please do help me out of this. Regarding Sai baba
                                        RBL Bank customer support has been notified about the posted complaint.
                                        But still showing my negative account in cibil. i dont get any confirmation for RBL side.
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