RBL Bank Complaints & Reviews

Below purchase not done by me and i made enquiry from RBL customer care on 30th December 23, they said it's renewal fee without my knowledge they made all the renewal payment and more over its EMI conversion renewal payment kindly check this card transaction i didn't used last 6 to 12 month without transaction how can be possible for EMI conversion, kindly look into this issue and cancel the payment and i have given request for card cancellation ending with 50 but they didn't done anything its poor service of RBL bank i am using two cards for RBL bank i would like to surrender the another card also due to poor response and unnecessary billing debited on customers head, Kindly look into issue on priority basis.
NOTE: Any Manual renewal or auto reveal without customer confirmation it should not be done as per RBI bank policy, i didn't get any confirmation or communication from RBL Bank side. It is Exceeding the RBI rules and regulation. If you your not taken any action on this i would like to forward to RBI knowledge.

Payment details from Bank side.

PAYMENT FORYour RBL Bank Credit Card (XXXXXXXXXXXXXXX2750) is overdue.ALERT: You seem to have missed the due date for payment on your RBL Bank Credit Card. Please pay immediately to avoid charges.Total Amount Due: Rs. 798.86Minimum Amount Due: Rs. 798.86Payment Due Date: 01-Jan-2024

Regards, P. Saravanan, contact No.[protected]

Sbccredit card mumbai has been deducted 1214.16 RS has been deducted from my RBL credit card, so please refund my amount . Balance has deducted twice on 13 th November 2023.

Cancel my r shild policy and refund my amount 15000 rs in my account...

Dear Sir,

I have taken 3 xpress cash loan on RBL credit card 3 months back.

I Have requested them to close the loan from the last 2 months. I have spoke with multiple customer executives to preclose my loan. but due to technical error from RBL iam unable to preclose my loan. Also I have billed 2 EMIs .

Due to the technical issue from RBL bank iam suffering here. Also I have billed 2 EMIs. that interest components for those EMI's are loss for me.

I have sent email to them also. But not getting response.

I need to preclose my loans . And also they should reverse the interest components which they billed for 2nd and 3rd EMI. Also I want them to waive off preclosure charges as well. Since I have spent more time energy for the regards.

Please do the needful.

Regards,

S.Gunasekar

This is to inform you that I have a call on 24th at 2:37 from cell no.[protected] At 2 :30 pm introduced herself as a employee of RBL BANK and asked me regarding CREDIT CARD whether i want to use it or not. I go for to block the card and after that they ask me for otp to confirm the phone no. For blocking the card. As soon as i share the amount has been dedited from card. As i already lodge a complaint regarding fraud transacton within 12hrs with GDE NO. 1989 at POLICE STATION. So please help me to resolve urgently
Your registered case no. 76614747

I have applied for voucher worth 2000 INR in rewards portal, however RBL bank issued just 1000 INR only..after multiple mail communication there is no proper feedback..

RBL order ID: RBLV047UBZ6I
Date:02/11/2022

Skechers 2000 rs voucher

Mob:[protected]
[protected]@gmail.com...

I have tried to recharge my mobile using rbl rewards points. Points get deducted and paid remaining using the card on 27.10.2023 and till now status is in progress only. RBL people are not aware about what is the meaning of mobile recharge, it should happen soon but here more than a week pending.

It seems they looting the money in the name of redemption. No response over customer service mail and their head also.
Cheap people's always there is no reputation in RBL cards.

Useless mail id's below:
[protected]@rblbank.com
[protected]@rblbank.com

Hi, Not sure why RBL bank ATM was shut by security personnel, security gaurd says he is building security and not belongs to bank and he can't let me inside building to access ATM and building has not given permission for security.

Not sure why it's called ATM then when time restriction as imposed,

If security gaurd is suggesting me to access other banks ATM, then what is the point of me having account in RBL BANK

Location of RBL bank ATM, CARLTON TOWERS, old airport, kodihalli

Pls give some to repayment the bill ok na because they harassing me I didn't get my rbl bank credit card payments on the month of oct 2023 but I didn't get salary in this month so pls I pay my bill on next month

Dear RBL Customer Service Team,

I hope this message finds you well. I am writing to address a pressing concern regarding an incorrect late payment charge that has been applied to my account. This issue has not only caused financial distress but has also adversely impacted my credit score.

I recently discovered that a late payment fee of 5.90 Rupees was imposed on my account on 17.06.2023 statement. I am confident that this charge is unjustified because I have consistently made timely payments on my Credit card account no. ending with xxxxxxxxxx2695. In particular, the payment for the billing cycle, this late payment had been charged against the outstanding of 0.03 Rupees.

It's alarming to note that this erroneous late payment charge has been reported to credit bureaus, resulting in a significant drop in my credit score. This has the potential to affect various aspects of my financial life, including future loan applications, interest rates, and more.

I implore you to take immediate action to rectify this situation. I have attached the relevant documentation, including a copy of the payment confirmation receipt that validates the timely payment. I kindly request that you investigate this matter urgently and ensure that my credit score is accurately updated to reflect the correct payment history.

The integrity of my credit score is crucial, and I trust that RBL Bank values its customers and their financial well-being. I request that you keep me updated on the progress of this issue and provide confirmation once the necessary corrections have been made.

Dear RBL Customer Service Team,

I hope this message finds you well. I am writing to address a pressing concern regarding an incorrect late payment charge that has been applied to my account. This issue has not only caused financial distress but has also adversely impacted my credit score.

I recently discovered that a late payment fee of 5.90 Rupees was imposed on my account on 17.05.2023 statement. I am confident that this charge is unjustified because I have consistently made timely payments on my Credit card account no. ending with xxxxxxxxxx2695. In particular, the payment for the billing cycle, this late payment had been charged against the outstanding of 0.03 Rupees.

It's alarming to note that this erroneous late payment charge has been reported to credit bureaus, resulting in a significant drop in my credit score. This has the potential to affect various aspects of my financial life, including future loan applications, interest rates, and more.

I implore you to take immediate action to rectify this situation. I have attached the relevant documentation, including a copy of the payment confirmation receipt that validates the timely payment. I kindly request that you investigate this matter urgently and ensure that my credit score is accurately updated to reflect the correct payment history.

The integrity of my credit score is crucial, and I trust that RBL Bank values its customers and their financial well-being. I request that you keep me updated on the progress of this issue and provide confirmation once the necessary corrections have been made.

They issued a credit card with 1st year free charges now toad i received a call and says that i have to pay 9, 999.00 for services.. please help . and please file a case against RBL bank

I had availed a dial for cash loan from RBL bank ending with XX98 of total amount Rs 232000 which was processed on 25.03.2023. Later after consultation with the RBL executive over telephone I had paid the total amount of Rs 215118.79 towards foreclosure of the same on 20.09.2023. They had confirmed me that this included the foreclosure charges as well. Now, when I made a call to RBL bank requesting for the NOC of the closed loan, they say...

Dear Sir/Madam,

This is to bring to your kind notice that, recently i have applied for Personal Loan top up in HDFC & ICICI banks for my younger brother's marriage and the same request was rejected indicating low CIBIL score.

On verifying my CIBIL report i understand that some other customer's credit card details are incorrectly entered under my PAN and then submitted for his loan final settlement.

Credit Card A/c details :[protected]

Because of RBL team negligence, i have suffered and unable to meet my financial commitments due to CIBIL score impact.

Look forward to receiving the justice.

Thanks
C Karthik

I have received a bill of Rs 80k against my card number ending with 8002. For the past 6-7 months I am in deep financial crisis so I am unable to pay the full amount. I can pay 10% of the total bill and want to settle the card. Kindly do the needful please

Respected Sir/Madam,

With reference to the above, I have to say that I have deposited of Rs. 31, 904.00/- with interest as on Date :- 22nd July 2023 on my RBL Credit Card A/C Number - [protected] of MILLY DAS.

You are requested to close my above account right now and issue a no dues certificate at the earliest and obliged.

Thanking You,

Your's Faithfully,

MILLY...

Grace kushie mam 2019 rbl scotland rbl employees call then told watsapp global win your mobile number select global award amount will credit win royal Bank of scotland and then amount indian currency transfer to amount extra charges to rbl bank employe told then first 19500 told first transfer the amount then 65000 told I think ho i cheet after end the msg please help me mam

I have opened the Account in RBL Bank Last year. After Depositing the money account got freezed because of Welcome kit doesn't Receive. Get unfreeze the account after confirming my communication address by visiting executive @my place they confirm me that your address is correct & in few days you will receive your welcome kit. But they didn't send anything.after a year they informed me that your account got changed because of non maintain...

I have raised an request for credit card closure
They offered me for 5000 rewards but they didn’t close the card and they didn’t credit the rewards points
I have an call recording i have raised an complaint but they didn’t help me with it just said sorry

Date :[protected]
Had done RBL credit card payment through the RBL mobile app using the bill desk payment. The Transaction was done through Netbanking and the amount of Rs 27625.09 has been deducted from the account. There was an error message stating unable to process at this point in time try again later. While I checked the bank account, the amount has already been deducted from bank.
The Transaction ID is [protected].