Red Bus Complaints & Reviews

Worst, ridiculous, junk bus provided by redbus specially M.R.Travels bus number AR06A9158.
The bus was almost 7 hours delayed, unhygienic bus, no safety protocols given, bus driver n conductor asking roadside people to travel through bus like an auto rickshaw, all the walking area was covered with bags and people. Never travel with redbud....

Respected Sir,

Date Of Journey 15 JAN 2023
Ahmedabad TO Mumbai
LB4, LB3

Would bring to your notice all the things.
1) Bus arrived @ 2.45 a.m. on the boarding point where timing was 11.30 p.m.
2) Harsh words used by bus operator Ramdev Tours and Travels when asked for the seat in his office where i was on place from 11.00 P.M. @ cold night
3) Gps Tracking was closed by bus when...

Sir, That RTC bus in which I traveled has no proper door. Despite several requests, the driver could not close it. We shivered like anything on that cold night. We suffered a lot. Inform the problem RTC officials concerned. The journey was on 12th January from Chennai to Guntur...

Hello RedBus,

This is to inform you regarding sheer negligence and dying Situations/circumstances Me and my family was thrown into by RedBus in my Recent Journey from Lucknow to Delhi.

1. The ticket I received on WhatsApp was for Different Bus No. UP53GT3233, Driver Contact Detail: [protected].

2. Text message I had received was for different bus: UP53FT8333, Driver Contact Detail: Tommy Singh...

I booked a ticket trough red bus and changed the journey to another day using their free date change option as it was difficult to do the journey on the booked day. But since I had to be admitted to the hospital the day before the day i was supposed to travel I could not travel because I could not cancel on their app, even though i informed them through mail, they were not willing to change the date or give me a cash refund...

Its been around 6 days/ and my refund is not initiated yet. The amount of trouble i suffered on 13th January 2023 midnight at 1:30 am with my safety concern and financial lose of another INR 1000 as i have to book another bus was not enough Red bus?
That you guys are making me suffer more.
When your team have already spoke to bus driver at that instant of time on 13th and driver already informed you that he left early from...

Mere Seat ke charging socket kam nahi kar rahe. Staff ko batata toh voh dhyan nahi de rahe. So next time red bus se booking karna nahi hai....

I booked ticket from Dindigul to Chennai in KSM travels for travel date 17 Jan 2023. They have charged 3, 777 for non ac sleeper. The bus number is PY01 CD2740. We were completely disappointed when we onboarded the bus. The last seat we booked was a mess and there is no curtain also available in the side as well in the back. No safety pedal also available for upper berth. When we told this to the support person incharge his behaviour was...

Hi,

I have booked Royal travels on Dec 5th through redbus and the bus broke down just 5 kms away from my boarding point.

Even after 3 hours there was no other transportation provided. After that also, we were provided with only tempo traveller and travelled a the way till my destination.

For this reason, I would like to get a refund.

I have booked ticket for full sleeper and I...

I have booked a bus ticket from Redbus for morning star travels on 11th Jan 2023 but mistakenly put the wrong time and have made the payment of ₹2940, I asked for a refund from Redbus or atleast a re-scheduling of journey to some other date for which they asked me to reach out to the bus operator and I tried to call and whatsapp the bus operator many times but they are not picking up the call and neither they are responding on whatsapp...

Hello sir
I am Anjaly Sankar, I had booked a seat(Seat No:2) with the same name for October 3rd from Bangalore to Karunagappally (5.15PM-06:30AM) through Redbus.

I cancelled the ticket by September 28th that follows the refund policy.

I havn't received my refund yet..Please do the needfull.

Regards
Anjaly...

The ticket fella clearly sounded and appeared illiterate, getting loud unreasonably. Even though I and my companion kept on one berth, he made us pay 500 rs extra for another berth that we never used during the whole travel.

The driver's cabin was overcrowded throughout; maybe that's why he drove slow cos he was rather busy chatting and laughing. The urinal in there stank awful! Don't know how the passengers placed closed to...

Unable to book ticket in between stop of Swargate-Karmala bus from redbus app.

I want to book a ticket for Chilwadi stop which comes in between Swargate to Karmala bus. but I am unable to find the bus if I select these destination. I can direct book for Karmala destination.
so can u please add in between stop while book bus tickets....

Ticket no: TRDR56584480
PNR no: D7K3FFFJ

From Ranchi (Jharkhand) To Gaya (Bihar)

Bus was cancelled but got to know when we reach in Bus stand.
Already requested to refund the ticket amount but refund not given till date....

Dear Red Bus

I am writing to express my mother's extreme dissatisfaction with the Red Bus bus service that she recently experienced. My mother, Sarita Chhetri (42 years old, female), was traveling from Kathmandu to Sarojini Nagar in Delhi on 30 December 2022 at 07:00 AM. When purchasing her ticket, there was no mention that there would be an interchange of buses during her journey with Red Bus. This caused significant...

I supposed to travel banglore on 06/02/2023 at 11pm
So I booked the tickets via red bus on SRS travels. Bus number KA51AB0451.
My boarding point should be Avinashi and got the bus too.
And I wanted to ask my seats and luggage details to driver but he was very very rude and did a physical man handling too.
So I wanted to make a complaint again him.
Here after these problems not happen to another passangers.br...

Today(06.01.2023 11Pm) I have a travel with Coimbatore to banglore so I booked the bus ticket via red bus. Bus name SRS Travels and bus number KA51AB0451. I am approaching the bus driver for the boarding point and luggage details.
He was very rude to answer and did physical man handling also.
I am making the complaint here and need a solid apologies from him.
Or I can raise a police complaint against red bus and SRS travels....

Dear Sir / Madam

Really a bad & worst experience from this Bus Service Staff for Ticket that booked thru Red-Bus with Kalimakal Travels to Chennai from Bangalore for January 2, 2023 – Bus Registration Number : KA-51-AE-6728.

Came to know that I have given a wrong contact number which is my mistake & sincere apology for the same. Actual number [protected] by mistake given [protected] what I remember,...

I'm Satya Ravi from Hyderabad.
On night of 30th dec 2022, I have booked tickets from Tiruvannamalai to Hyderabad on redbus platform.
Due to engine failure, bus was stop at the middle of night around 2.00am. Bus driver told that - from there we need to catch another bus by our own & 100% amount will be refunded with in 2-3 days.

Now that consultant contact persons of om sri tours and travels are not responding...

I was booked ticket to Salem attur . But they get me to the thiruchendoor. No proper explanation. How to I get to Salem now...