Red Bus Complaints & Reviews

Hi team

My bus timing was at 2:50am and I don’t get any notifications about the delay
It has been delayed for 2 hours and I was in mahipalpur which is the most unsafe place in Delhi and these people don’t have courtesy to inform about their delay and there is no cancellation policy

Dear Deepangi Your booking is confirmed For 3 seats booked for Delhi-Rishikesh, 06-May at 02:50 AM, Seat No.M, N, O,...

The bus driver left us intentionally and gone ahead, because of which he had to book another bus, from our side no mistake, reached on time to the pick up point, our refund is pending, booked on 20th April 2023 from Bangalore to Thrissur Amount to refund is Rs 4777/we has had other bus giving same amount, please try to get my refund...

I booked a ticket from Karaikudi to Chennai for travel on 5th May 9:30PM. But then I rescheduled the date to 6th May 9:30 PM in the same Vairam Travels. But my ticket didn't got rescheduled and it remained on 5th May but the status is showing Rescheduled and so this cannot be cancelled. I have booked a new ticket for 6th May and I want to cancel the ticket for 5th May.

Booking name: Thameem Rahila
Ticket No: TS[protected]...

Book bus ticket of mr travels by red bus
But bus opretor shifted ticket without any confirmation and information
When board my bus and check my seat another one is here then inform to driver but driver not respond properly
And Called red bus but red bus not respond on this question
Red bus is farud platform and MR TRAVELS is also...

My Dad who is a Senior Citizen aged 72 is travelling today from mumbai to mangalore, I had booked him bus from Mira Road and the operator is Suhas Holidays which had mentioned
Bharath Benz AC sleeper in the ticket Itself that is the main reason i have booked the ticket for him for a comfortable ride, the pickup time was 3.30 pm but we got a message that the bus is delayed by 2 hours and that is fine but later at 5.15 they call us...

Not providing me Invoice no for Ticket No. - TS5K68441461
DATE - 20TH APRIL 2023
FALCON BUS
MUMBAI TO VADODARA...

I have booked a bus ticket in redbus app on April29/2023 night 11 clk, and I have reached the boarding point at 10:45 and I called the driver and he said the bus was cancelled and he cut the call, I Cant tolerate this, Without proper intemation they cancelled the bus, I were struggled a lot, please kinldy take action on this, And i applied for refund there is no reply from REDBUS side .

bus operator Name -- Kingfisher connect...

I booked a bus from redbus that run by pepsu that went to Chandigarh from delhi isbt. It was to depart at 11 am in the morning. I arrived at isbt at 10 am. I waited for the bus. The bus did not arrive at 11. I asked on the counter that whether the bus is late or not. So they told me the bus won't arrive. I talked to the pepsu helpline and they told me that the bus was not available from the past one week. I don't know why the redbus app let...

Tolonggg selesaiikannn issue refund i nii, kenapaa i takdapat refund i mahall tauu sistem cakap dapat refund 100%...

I’ve booked a bus for my brother whose flight was scheduled from Nagpur. The booking took place from Redbus through Amazon. I got to the boarding point half an hour ago but the operator kept ignoring my calls, see in attachments. Finally I had no choice but to book another. After an hour, when I was almost halfway through, the bus operator called me about bus being late.

I’ve already informed Redbus before departure time...

Booked 2 tickets for 2.2k, when tried to reschedule to next day, it asked 0.9k extra to pay. Spoke to customer care but is of no use, they will simply say it is not free, it is mentioned in terms and conditions. Simply adverstied as FREE....

Subject: Request for Full Refund of Bus Ticket

Dear RedBus Team,

I am writing to bring to your attention an issue I encountered with my recent bus ticket booking on RedBus. I had booked a ticket for a journey from Durgapur (City center) to Karunamoyee (Salt Lake) on 15.4.2023 with booking ID TS5C11990833. However, I was informed that my ticket was cancelled by RedBus due to unforeseen circumstances on your end,...

I have booked ticket couple of months ago from redbus.com

Complaint has been filed with no. 21222212

Please issue refund .

Its been 3 months

Please let me know if any communication need to be forwarded...

I have booked one bus dashmesh travels from nagpur to pune vus redbus website. On website it's clearly mentioned about charging point still bus driver says charging not available. My phone was about to dead very very poor and irritating service. My money gone in vain and second one is I have booked lower 29 seat which shows lower on website and after coming to bus the bus drivers says it's upper one not lower why this type of problem occur...

I booked bus for tirupur to Chennai on 5th of February 2023 ( national travels) through redbus app. My bus got brokedown after travelling around 60kms near bhavani. Immediately raised concern in red bus. They are reluctant. Waited alone in the road for 3 hrs from 11.30 to 2am. Travels didn't arrange alternate bus nor helped me to reach back home by arranging cab. mechanic saw the bus and said it will easily take 5 to 6 hrs to repair.. since...

We booked a bus from redbus from tirupati to gooty for journey date[protected]. Bus should depart from tirupati at 9:30pm as per the redbus timings. But the actual APSRTC timings are different, bust departed from tirupati at 11:30pm, which is two hours lately. Because of the incorrect information provided by redbus, we faced issue and waited for 2 hours. This inconvenience is not acceptable, take action....

14 April 2023 sahibaa sharma seat no L 4 for delhi to jodhpur fraud bus services .roadway are bettr thn them.i want to my money refund .also fax transport service written complaint to them...

Yesterday, I had got booked two seats in the name of Sh.Shiv Narain Singh and Sh. Ranjeet Singh for travel from Delhi to Darbhanga. My family members were already on the way to catch the bus for travel today at 14:00pm, however, I received message through whatsapp that my bus has been cancelled.

This is not fair. This is cheating and my family has suffered a lot in such scorch summer time. Despite knowing the fact that a very...

The bus I am travelling right now is not at all in a good condition. The seats are very poor and the seats which I have booked are really not in a way to seat on. This was really unexpected. It would be appreciated if redBus would return my money back so that I can take some other bus. I still have more than 300 kms to cover.
It’s very urgent. Please look into the matter soon.
Bus name : Shree Ram Travels
Bus number:...

My brother booked a ticket for me from Indore to Bundi through Redbus via the HDFC Smartbuy platform. The ticket destination was Bundi, so it was supposed to drop me at Bundi, but when we reached Kota they said the bus
did not go further. It was around 05:30 am so the travels office (Navrang
Travels) was also closed. Therefore, I had to take another bus to Bundi.

The message that I received for the trip:
Dear...