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Red Bus Complaints & Reviews

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Red Bus reviews & complaints page 10

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R
rassush
from New Delhi, Delhi
Feb 6, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Not boarded due to details not found at bus operator end

Booked bus ticket as per the following details:
From Kanpur(UP) to Delhi
Feb. 05, 2023 at 11:00 PM
Ticket No. : TS[protected]
Passanger Name : Rajesh Singh
PNR : 38692SKA
Seat No. UD18 (Single)
Amount paid online : INR 2008.65
Boarding Point Faizalganj Chouraha, Kanpur

Received call from Mob. No. [protected] and share Bus No. HR 38 AB 9483, Boarding OTP: 1671 through SMS...
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S
S.r. Shaifi
Feb 4, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Redbus is Cheater Company

Website:www.redbus.in

Fully cheater & fraud company. if anyone have question, can talk with me [protected]. every time they all are trying to cheat the customers. requesting you, pls dont do the journey with such fraud company....
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C
Ctb Branch
from Delhi, Delhi
Feb 4, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Confirmed tickets but driver refused

Ticket Number: TS[protected] | PNR No: TS[protected]WBDH/288185/Mau Delhi 02
Hey Surya,

Thank you once again for booking your bus ticket with redbus. This mail will help you with all the information related to your upcoming trip from Azamgarh to Delhi at 5:15PM on 4th February 2023.

Tickets confirmed hone ke baad hai, 1600rs liye gaya hai aur harassment kiya gaya, phone ko baar baar disconnected...
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C
Ctb Branch
from Delhi, Delhi
Feb 4, 2023
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Confirmed tickets but driver refused

Address:Delhi

Ticket Number: TS[protected] | PNR No: TS[protected]WBDH/288185/Mau Delhi 02
Hey Surya,

Thank you once again for booking your bus ticket with redbus. This mail will help you with all the information related to your upcoming trip from Azamgarh to Delhi at 5:15PM on 4th February 2023.

Tickets confirmed hone ke baad bhi jab passenger waha gaye to unhe bola gaya ki aapki ticket cancel ho gai hai aur...
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R
Raj Mustapur
Feb 3, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Kindly do your service vendor to attend passenger request at least they don't even answers

Address:Bharat Colony Nadhenagar Kalewadi Pune 17

We booked tickets traveling through red bus but they are provided very third class service don't answering anything, according to them they reach by 9.30 it's around hrs delayed they don't bother to contact even one year child baby with us facing trouble by this time for service...
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C
C T SEBASTIAN
Feb 3, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Complaint for no refunding

Website:www.redbus.in

I had booked 2 tickets from the redbus but due to unfortunate circumstances i had to cancel the tickets redbus haven't transfered the refund amount of ₹1732.5, 1591.50 according to refund status the refund must reach my account before 1/02/2023...
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A
Athira Ramesh
Feb 3, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Refund not received

I had accidentally booked a ticket on a wrong date and called the customer care within 5 mins. They asked me to book another ticket with the same operator on the correct date, after the journey i will get the refund for the first booking . I did so and the new ticket was much higher in charge.
I completed the journey on 11th January, today it is feb 3rd and i still have not got my refund.

I made around 10 calls to the...
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V
Vijayan Sivakumar
Feb 2, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Poor bus and delayed travel

I booked ticket from hyderabad to thanjavur through redbus on 12th january 2023.I was waiting for the bus they sent van pickup to board bus but the bus was having rto issue we traveled more than 250 km by van to board the bus later at hosur the passenger complaint to police station regarding refund the inspector asked us to get the refund through redbus for traveled by van for 250 km then we boardee another bus and reached thanjavur around...
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S
Shalini@2022
Feb 2, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Mental harassment

Address:Guwahati

I had completed a journey from Guwahati to Digboi on 29th January 2022 on Standard Chartered bus. My seat number was 14A. The bus operators made a male passenger seat next to me whereas I requested them to not make a male passenger seat next to me instead make a female passenger seat next to me. But they instead asked me to pay for it. This was the policy of red bus that if a female passenger has booked a seat, no male passenger can book...
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S
Shikhaguleria
Jan 31, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Redbus bus booking

Website:www.redbus.in

I booked 3 female tickets from Indore to Mumbai (journey date 28.01.2023). At the time of booking I selected “Boarding Point : Julwania Rajhans Hotel, Indore”. My earlier booking was from Mumbai to Indore, 2 days before, establishing that I am not from Indore and I am unaware of places of Indore. When I reached Indore, I inquired through multiple places (hotel staff, taxi drivers, local guides) that where is this picking up point. Since...
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D
Dviti mehta
from Jamnagar, Gujarat
Jan 29, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Money refund

I had book 2 tickets from jamnagar to surat on 29 jan 2023 costing 1400 the payment was successfully done but the ticket has not been booked n the money has been deducted from my account please refund my money...
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K
krullzit
from Kodungallur, Kerala
Jan 29, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Insurance

I had booked a ticket for my daughter from Hyderabad to Bengaluru on 28 Jan 23, tkt no TS2R26107200. Had also added the Redbus assurance for Rs 19. The operator cancelled the bus and I was not provided an alternative. The money is refunded even though I wanted a ticket for the next day instead of a refund. As per the insurance money collected, there was no response. On calling Customer care they are backing out saying I had taken insurance...
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A
Adityamehra
from Amritsar, Punjab
Jan 27, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One bus cancelled and other left before time on 25 jan 2023

I had booked adtc bus for 25 jan 2023. From delhi to Amritsar. The bus was supposed to depart at around 10:30pm.At 11 pm I received message that the bus is cancelled. While I had very less options I booked another bus named North india transport which was supposed to depart at 11:10 pm. I called the required contact person at 11:05 pm to ask for the point where the bus would be and i got to know that the bus had left before time. They asked...
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N
Nithin123456789
from Rajahmundry, Andhra Pradesh
Jan 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Didn't get refund :- As bus got delayed, I have raised the complaint with redbus as per there suggestion I didn't travelled

Address:Hyderabad
Website:Redbus.com

Hi Team,

I have book my ticket from rebus (PNR: 4305985)...
A day prrior I got a message from bus operator that bus is delayed..
Accordingly to my schedule I can't reach my destination on time..
Hence I have immediately called rebus customer support team (case id :[protected]and informed the same and I was also assured that I will get 100 % refund amount into my account as it was bus operator mistake....
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P
Priyanka2023
Jan 26, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Download invoice

In Red bus no option is available to download invoice for my bookings...
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M
monika murugan
Jan 25, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Money debited but ticket not confirmed by Redbus

I tried booking ticket with redbus via Gpay from Coimbatore to villupuram on 5Jan, 2023. The transaction got stuck while booking ticket and it got success later few hours. But the ticket is not confirmed. I tried contacting Gpay support center and they told to contact the redbus merchant since the transaction got successful from their end.

I have already informed the same with redbus customer support over call for the past...
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R
Jan 25, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Worst bus given by redbus

Address:Thane

Worst, ridiculous, junk bus provided by redbus specially M.R.Travels bus number AR06A9158.
The bus was almost 7 hours delayed, unhygienic bus, no safety protocols given, bus driver n conductor asking roadside people to travel through bus like an auto rickshaw, all the walking area was covered with bags and people. Never travel with redbud....
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S
Siddharth9
from Ahmedabad, Gujarat
Jan 22, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Red Bus and bus operator both

Respected Sir,

Date Of Journey 15 JAN 2023
Ahmedabad TO Mumbai
LB4, LB3

Would bring to your notice all the things.
1) Bus arrived @ 2.45 a.m. on the boarding point where timing was 11.30 p.m.
2) Harsh words used by bus operator Ramdev Tours and Travels when asked for the seat in his office where i was on place from 11.00 P.M. @ cold night
3) Gps Tracking was closed by bus when...
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S
Jan 21, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Complaint against APS RTC bus

Sir, That RTC bus in which I traveled has no proper door. Despite several requests, the driver could not close it. We shivered like anything on that cold night. We suffered a lot. Inform the problem RTC officials concerned. The journey was on 12th January from Chennai to Guntur...
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P
Prashant9286
from Lucknow, Uttar Pradesh
Jan 21, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket: TS2G21176649 | Regarding Negligence and Concerns faced during Lucknow to Delhi Journey- Because of RedBus

Address:BANGALORE ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No:

Hello RedBus,

This is to inform you regarding sheer negligence and dying Situations/circumstances Me and my family was thrown into by RedBus in my Recent Journey from Lucknow to Delhi.

1. The ticket I received on WhatsApp was for Different Bus No. UP53GT3233, Driver Contact Detail: [protected].

2. Text message I had received was for different bus: UP53FT8333, Driver Contact Detail: Tommy Singh...
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