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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 12

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S
from New Delhi, Delhi
Jan 3, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Refund not receive

Address:Ratlam

MTicket Route: Ratlam to Multai Ticket No: TRDS60134078 Primary Passenger: Rukhmani Soni (64, FEMALE) PNR:[protected] Trip Code: 74677 Travels: M R Travels Departure: 03:50 AM Dec 31, 2022 Seat Numbers: 5
Boarding point: M.R.Travels, Roadways Bus Address: M.R.Travels, Roadways Bus Boarding point contact: [protected] M R Travels Please Note: It is mandatory to follow the travel guidelines of your source and destination state for travel.br...
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from New Delhi, Delhi
Jan 3, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Bus services not receive

Address:Ratlam

I booked a ticket for my mother on Saturday ticket details:-
mTicket Route: Ratlam to Multai Ticket No: TRDS60134078 Primary Passenger: Rukhmani Soni (64, FEMALE) PNR:[protected] Trip Code: 74677 Travels: M R Travels Departure: 03:50 AM Dec 31, 2022 Seat Numbers: 5
Boarding point: M.R.Travels, Roadways Bus Address: M.R.Travels, Roadways Bus Boarding point contact: [protected] M R Travels Please Note: It is mandatory to follow...
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Navya1234
from Nellore, Andhra Pradesh
Dec 31, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Ticket money got deducted twice for the same ticket on Dec 31 , 2022

I was trying to book a ticket and money got deducted but booking was not processed again i have tried to book the ticket. I got the booking but the amount was deducted twice. Red bus had deducted the amount twice it's already been debited and it is also reflecting in the bank statement.
So i need the refund now.
Please do the needful....
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P
Prathamesh Satyarthi
Dec 30, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Non helpful Customer service and bus services.

Address:Plot no 8 Mamta cooperative society, New sonegian near mahalaxmi kirana, 440025

My bus is 5 hrs late and I connected red bus live 24/7 service and they said they can't help as bus operators are not picking in call ....
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Prathamesh Satyarthi
Dec 30, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Non helpful Customer service and bus services.

Address:Plot no 8 Mamta cooperative society, New sonegian near mahalaxmi kirana, 440025

My bus is 5 hrs late I had a chat with red bus live chat and they are saying we can't help you as the bus operators are not picking in call....
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M
MaC81
from Nagpur, Maharashtra
Dec 30, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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I want my travel money back

Address:Nagpur Maharashtra
Website:www.redbus.in

On my trip to Shegaon from Nagpur on 24th Dec 2022 the Gagan travels bus got failed due to leakage of Disel pipe. This issue was sorted on next morning by the mechanic within 30 minutes.
The failure of bus was happened between Kondhali to Karanja (15km away from Karanja) at 12:00am night. Rectification of 30minutes was possible by sending mechanic from Nagpur in just 2 Hrs maximum but the owner not willing to do the same. and the...
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D
Daniel Richard C
Dec 30, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Unprofessional Customer service

Address:Chennai

Ticket number - TRDQ[protected] passengers travelled one is a Senior citizen and took 10 hours to reach destination...
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B
Balavivekanandhan
Dec 28, 2022
Feb 21, 2023
This thread was updated on Feb 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint of Deficiency Service - Red bus Booking - Hosur to Chennai on 4.12.2022 at 01.00 PM ( 13.00Hrs) - Ticket No: TRCH34918

.

On the said date we have booked a ticket in your red bus from Hosur to Chennai on 04.12.2022 at 13.00 Hrs with Ticket No TRCH34918771. We were waiting at Hosur boarding point on time at 13.00 Hrs. We we're waiting at the boarding point for 2 and 1/2 Hours ( upto 3.30 PM) and the due to no lack of communication from red bus or the UST travels we were forced to look for alternative arrangements for our Hosur to Chennai Journey....
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Balavivekanandhan
Dec 28, 2022
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Complaint of Deficiency Service - Red bus Booking - Hosur to Chennai on 4.12.2022 at 01.00 PM ( 13.00Hrs) - Ticket No: TRCH34918

On the said date we have booked a ticket in your red bus from Hosur to Chennai on 04.12.2022 at 13.00 Hrs with Ticket No TRCH34918771. We were waiting at Hosur boarding point on time at 13.00 Hrs. We we're waiting at the boarding point for 2 and 1/2 Hours ( upto 3.30 PM) and the due to no lack of communication from red bus or the UST travels we were forced to look for alternative arrangements for our Hosur to Chennai Journey. During our wait...
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A
Anuragsurf
Dec 25, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Overpricing by over double on bus ticket

Ticket Number: TRCZ39895168
Tickets worth Rs1800 were sold to me for Rs3988. Pls refund Es2188 asap....
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G
geetha9062
from Hyderabad, Telangana
Dec 24, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Ticket cancellation

Address:hyderabad

I booked a ticket from pondicherry to hyderabad i want to cancel by ticket because i kept ae wrong date total amount 15000 there is no refund option there and also cancel option also not there please give me some solution...
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I
I mallesh
Dec 24, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Ticket cancellation refund not credited

Website:redbus.in

This is VENKATA SREENIVASA RAO, we booked ticket on[protected] from Chennai to Hyderabad Ticket no : TRD[protected], due to my personal reasons I cancelled the ticket, today[protected] redbus mentioned in cancellation policies, cancellation refund will credit in 5 to 7 working days, it's been 16 days cancellation refund payment not yet credited even we are not getting customer care team to talk regarding this, in redbus help chat box showing...
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W
Winoth4
Dec 23, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cbe to Chennai JB connect is delayed by 3 hours and still waiting

Address:Coimbatore

Hi Team,
I am a passenger who booked ticket through red bus from cbe to Chennai the ticket was confirmed and it was scheduled to depart from cbe Omni busstand on 9.10pm ist but we are waiting for the bus JB connect from almost 3 hours now and still the bus has not departed, below is the ticket details ..

Dear Vinothkumar S,

Your travel from Coimbatore To Chennai is going to start at 23/12/2022 9:10 PM.br...
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S
samuel barnaboss
Dec 21, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Bus Operator Issue

Address:Hyderabad

Hi Team,

My name is Venkatesh .I booked a ticket last friday from chennai to hyderabad in sri tulasi travels.
I have booked a ticket for 12:00 PM. The Bus start time is at 9:15PM the same day.
But the Bus Operator called me and told me I had booked the ticket as a female beside.
I told i have booked wrongly to the female seat.But they told they will not allow to travel like that.
I have requested...
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Satishbabu7189
from Hyderabad, Telangana
Dec 20, 2022
Dec 25, 2022
This thread was updated on Dec 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my account but bus ticket not booked

Hello sir,
I'm Satish babu, on 06/12/2022 while booking bus tickets from Hyderabad to shiridi through redbus app, I made payment through Google pay. My money got deducted from my account but bus ticket was not confirmed and status showed failure. Redbus not sent me any message regarding refund nor even after complaining redbus authorities they have not yet send any confirmation msg. My UPI transaction number is[protected]copy...
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S
Spuranik
from Bengaluru, Karnataka
Dec 19, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Last moment Ticket cancellation

Address:Bangalore

Sir
I booked family tript (2adults + 2kids) Bengaluru to Goa ticket for 22-Dec-2022 traveling via redBus (Ticket - TRD[protected] for Nida Tours and Travels.
Service provider Nida Tours and Travels had canceled the ticket on late night 19-Dec-2022 without providing any justification and without any alternate solution by rude agent with contact number [protected]. The agent says, he has right canceled the trip as per his wish....
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S
Supriya kakulla
Dec 17, 2022
Dec 20, 2022
This thread was updated on Dec 20, 2022
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Money deducted but ticket has not been booked

Dear Redbus,

I booked a ticket on 10th December money got deducted from my account but ticket hasn't been booked. Kindly refund the money to below mentioned phone no. . PF the screen shot of money transfer

Phone No. [protected]

With regards
Kakulla Supriya...
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J
JUBIN SHAJI
Dec 16, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Bus Break Down Refund

I have been Travelling from Chennai to Bangalore on the date 16th Dec 2022.
The Bus got break down by early morning and there is no alternative solution made for the same.
PNR number:[protected]
Ticket Number: TRCR52015221
The Bus Broken Down Location is almost near Erode.
I have 6 more hours to reach Ernakulam ( Edapally ). The Bus is already delayed by 6-7 Hourse already.
I had an important meeting...
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Prachi Pati
Dec 15, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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No refund for the bus that already stood cancelled.

Address:Rourkela, Odisha

Regards,
I had booked a bus ticket via Redbus on 14/12/2022 and recieved the following message:

mTicket Route: Rourkela to Cuttack Ticket No: TRD[protected] Primary Passenger: Prachi Pati (27, FEMALE) PNR: 11258 Trip Code: 2 Travels: CROWN Departure: 09:30 PM Dec 15, 2022 Seat Numbers: 1
Boarding point: Sector 2 Bus Stand Address: Sector 2 Bus Stand Boarding point contact: [protected] [protected] CROWN Please Note:...
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T
Thillai007
from Ramanathapuram, Tamil Nadu
Dec 15, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Regards my Ooty to mettupalayam journey date 15/12/2022 time 03:00 pm

Kyros connect travels
With above details my journey was cancelled but my amount amount was not refunded
Ticket details;
PNR No: TS[protected]ENUD/25849/OOTY TO EKM.
Ticket Number: TRD95981884...
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