Red Bus Complaints & Reviews

I book Sanjay bus through Red Bus app. While booking I selected B1 B2 as a seat number. But when bus arrived. Got to know my seats got swapped to C1 C2 without my knowledge. No intimation or information given prior to reaching boarding point.

When asked, they told bus broke down but bus did not even started as booking is less.

When I call Red Bus customer care, they could not resolve the issue. Whereas Sunjay bus directly denied to give booked tickets. I paid extra for front seats. Still I got back seats. Behaviour of bus driver and assistant was not at all appropriate. Raised the issue with Red Bus. They just mention apologies, but not talking about inconvenience I have to bear because of that.

I paid convenience fees for getting desired tickets in the bus. But still I didn't got required tickets and it was allocated to someone else without my knowledge. No information were passed.

Date of journey 27th March 2023. Bus number MH40BL7689. PNR 250099

I have booked bus fronted bus from Vapi to Ahmedabad my ticket number is TS4K30052509 The actual time of departure is 11.15 and the bus still at 12.30 am has not reached my boarding point. The bus is late by 2 hour and no notification is provided. Now at the midnight of 12.30 I am all alone waiting for bus. Pls provide me the value of time and harassment that happened to me and still don’t know at what time bus will come. I need refund 100% as my bus services is very very poor

I have travelled from Mumbai to Belgavi on 16th March 23 to 17th March 23 Ticket No: TS4E95630709. I need GST invoice for office purposes. So kindly share those invoices

Dear Team,

Maharashtra government announced on friday that all ladies will get 50% discount for msrtc buses permanently. But today when i book the ticket for me and wife from red bus they charge the full ticket for my wife. I called on customer and ask the same question why i didn't get the 50% discount first they said as we check on msrtc prize is still same so i told them i will check on website. Later when i got in the bus i ask one lady who book the ticket from msrtc app, she told me that she get the 50% discount. Again i called the customer support number and ask them if government give the discount then why your charging the full ticket but their answer was not satisfied. They said we will charge as per our system showing. I told them its your fault that system is not updated, they first was saying go to the msrtc counter talk their, i said they are given the discount this issue from your end but that agent was rude and told we can't provide you refund. Then i ask for the supervisor on call but for that also they are giving reason, supervisor is not available once he will get free then he will call you. As i check they charge ticker amount higher than msrtc.

I'm sharing my ticket number and lady ticket number who booked from msrtc app, please check and give me solution for this.

My invoice number : RMH22-A[protected]

PNR no. 46301129

Lady ticket number :46292212.

I need help for my bus booking urgent, otherwise i will post on twitter and facebook and instagram

I am verified with Facebook and instagram, I traveled with your bus booking and bus was changed, seat was changed to single to double, time was changed, my meeting got delayed, on my double seat there was a drunk person.
#i will file big complaint agents you and the bus company.

Ticket No TS4H92304841
PNR[protected]

To the whomsoever it may be consern i wanna complaint about ramani travels in which we were travelled.. when I have ask him about hault for dinner he replied me that hault will be at night 1 am where our journey has been started from 7:30pm my children were literally crying for dinner but driver and the office manager was behaved rudely and was telling that you can complaint on Red bus but we will do hault only after 1 am and this is first and last time when I do register my tickets via red bus which has no any working and effective complaint number and will inform others too..

The bus boarded far from the boarding point and the service was also very poor. I would like to get the refund.
Ticket number:- TS4C71400646

I booked my VRL bus belgavi to pune but as my plan was changed so I m start trying cancalation from 6pm on 5the march 2023 on the same booking day but I didnt get any positive reply from red bus app m tried many times before 7pm on 5the march 2023. So I raised complain to red bus costumer care but they said u did cancelation after 7pm but I have screen shots that I tried many times before 7pm. It so irreteting for me its like red bus is doing mental harrasment. No possitive reply get from them they just making me fool. And giving fullish reasons if its thair app so they should also have update of cancaletion or how many time's I was trying why they need screen shot's

I recently gave my test for a motorcycle with gear and then applied for a driving licence for four-wheelers, but I have not received approval for both of them. The approval of the learning license has been more than 10 days now.

I booked a ticket from sray kale Khan, Delhi to fatehpur, rajasthan for an rsrtc bus n.o RJ-23 2522 seat n.o-16 booking ticket n.o is[protected]. The bus timings were 6th March 2023 10:30pm. I booked the ticket for my brother who arrived at the pickup location sray kale Khan bus stand near NEAR NIJAMMUDDIN RAILWAY STATION DEHLI at 9:00pm ist. But the bus was not there don't know the exact reason why but bus did not arrived at 10:30pm nor we...

Hello, I booked a ticket for an rsrtc bus from saray kale Khan bus stand, Delhi to fatehpur, rajasthan for my brother. Here are the details Booking ticket no:[protected] Bus NO is RJ-23 2522 the bus timings were 10:30pm 6 March 2023 but the bus did not arrive. My brother arrived at the pickup point at 9:00pm and waited for the bus till 11:30pm same date but the bus did not arrive and he had to take another bus and take indirect routes to get to destination. I reported this to redbus customer care immediately but even after 72 hours haven't received any help from them. They raised the ticket and said they are doing the investigation but on 9 Mar 2023 . I noticed they closed the ticket stating the reason that operator did not canceled the bus. When I contacted them regarding it they said they are still investigating and reopened the ticket. I don't think redbus is taking any necessary action on this and hence raising this complaint here hoping it will help.

I was booked for APSRTC Garuda (AC) but got confirmed super luxary (Non AC) and charged Garuda fare.
I was contacted redbus customer care 2 times before bus departure and they said it will be Garuda no issues ( in Redbus database, booking details mentioned as Garuda and customer care executive confirmed the same.)
3rd time, Redbus customer care executive responded like sorry for the inconveniences, will refund 10% of the fare.

I was totally cancelled my business meeting because of this and I would be loss arroung 50000/-.

Please help me on this.

I can provide call recording for the above, if required.

I was booked GSRTC bus through redbus on 17/02/2023 from Ahmedabad to Junagadh at 10:00 PM. Even though it was 12:30 in the night, the bus did not leave. So, by calling the customer number of RedBus, a complaint was registered with the service agent and advised me to go for another alternate bus and she had given me case id[protected]Complain ID). In this regard, She told to me that our technical team contect to you within 15 days. and after verifying it your refund will be credited online. After more than 15 days, I have not been contacted by the Redbus technical agent and I have not been given a refund. So please give me my solution in this matter.

Redbus isbeing one of the worst platform to book bus. There was an issue with bus company, bus driver, tried costumer care to file complaint was not able to reach it simple told invalid confirmation .. very bad customer care service

The bus operator showed departure time 7:35 pm on 3rd march 2023 from kashmiri gate metro station gate no. 5 while we booked the ticket from Redbus website, but the bus arrived there 3 hrs late, at 9:40 pm after repeatedly phone calls, while waiting for the bus, we tried many times to contact the bus coordinator and ticket checker of the bus (JAI MAA KALI BUS SERVICES) through the mobile no. provided by redbus on the booked ticket, they just ingnored the calls many times and if attended the call mistakenly just assuring us that wait there, bus is coming, and the ticket checker switched off his phone...
They took and got additional 2 hrs late while leaving the last pickup point of New Delhi... So in total 5 hr late departure of bus plus we faced to much inconvenience and waited 4 hrs for bus standing on roadside...and the bus reached at destination point (Gorakhpur) at 1:45 pm (after noon) 6.30 hours late, which was scheduled to reach at destination point at 7:24 am( morning) of 4th March 2023...Please do needful so that in future we don't face this problem it's very irritating for us even every pessenger sitting in this bus was so irritated by this bus service, despite off paying that much high cost of tickets... As they charge to much fare assuring different facilities minimum travel time and delivered nothing upto the mark...

Ticket Number: TS3Z12465780 | PNR No:[protected]
Booking Amount Rs. 746.5

I Reached The Departure Point Well On Time But Didn't Found The Bus There. The Bus Didn't Showed Up And The Contact Number Of The Bus Operator Provided By RedBus Was Not Picking Up The Call. As A Result I Couldn't Find And Board The Bus. My Money Was Simply Wasted. I Requested Atleast The Refund From RedBus But They Are Not Agreeing To Return...

The bus didn't stop anywhere in the middle of the toilet. The bus driver also refused. I am doing this journey today with great difficulty. I hope you can be of some help.

Cited subject I have booked jaipur to sirohi rsrtc sleeper ticket bus and paid amount Rs.542.35 but sleeper bus not available at rsrtc stand jaipur at 6.00 pm. Please refund the amount .Required detail is as below-
Route: Jaipur (rajasthan) to Sirohi (Rajasthan)
Ticket No: TS3U68479533
Passenger: Arjun kumar (31, MALE)
PNR: SRHIJ[protected]
Travels: Rajasthan State Road Transport Corporation
Departure: 06:06 PM Feb 26, 2023
Seat Numbers: 36
redBus Discounted Fare: INR.542.35
Total fare paid: INR.542.35
Boarding point: JAIPUR
Landmark: STATION RD
Address: STATION RD, SINDHI CAMP BUS STAND, JAIPUR, RAJASTHAN 302016
Boarding point contact: Rajasthan State Road

We booked one Ticket from Red Bus website in the Name of Mr.Sankar Mondal on 23rd Feb 2023 through Rama Krishna Tour and Travels but while booking ticket not generated and amount deducted we received the message with in two three days amount return back but still not refunded.

Cancellation of bus ticket -prn no. racn2nmlt339