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Red Bus Complaints & Reviews

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Last updated Apr 13, 2024
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Red Bus reviews & complaints page 13

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D
Diipak23
from BHILAI, Chhattisgarh
Dec 15, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Refund not received even after 3 weeks

I have booked a ticket on 23 Nov 2022. Ticket no. is TRCK62201908
Bus got cancelled by bus operator hence full refund of 632.10 INR was expected.
Even though refund was initiated it never reached my account. I complained and complain was registered with RedBus customer care with complaint no. 20371678.
Complain was registered on 2nd December but I have still not heard for them neither the refund get credited. Pls resolve...
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P
Dec 15, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Female candidate issue

In the ticket booking process initially it was mentioned that female candidate seat should pair with female candidate but after that they change the female seat to male make such thing is very uncomfortable and that make me very unhappy about this situation and from now I think this should not done by the bus service and do not make passengers uncomfortable. Here is the bus No: WB65D5186

Team redBus....
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M
Michael Jayapradeep
Dec 13, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Bus delay, no one is attending the call

The bus was about to arrive at 8:10 but till now the bus was not arrived. No one is attending the call. No one is taking the responsibility. We are standing on the road from 8:30. And tomorrow there was a important meeting about my son's marriage. This was a big disappointment to us. I am going to file a consumer complaint against both of you ( The Red bus and the Rajalakshmi travels)....
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A
ABHISHEK.C.G
Dec 9, 2022
Dec 18, 2022
This thread was updated on Dec 18, 2022
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Ticket did not get cancelled due to technical issue

Address:Jp nagar

Hello team, i had booked a bus for 08/12/2022 at 11.45 pm but due to uncertainty i had to cancel the bus on 07/12/2022 at 6:30Am.. When cancelling the bus the cancellation charges showed to me was around 310rupees.
I had successfully cancelled the bus yet the cancellation did not go through in the background, due to which i never got my refund nor the tickets got cancelled.
Additional i never got a call from bus management regarding...
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L
Luppu
Dec 7, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Debit card

On 4th december 2022 booked a ticket from vishakapatnam to hyderabad and payment received by the red bus but berth not allotted me and issued reference number[protected] sum of rupees 2240....
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L
Luppu
Dec 7, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Refund

It is to inform that on december 4th 2022 ticket booked from vishkapatnam to hyderabad through REDBUS site by my credit card and amount received sum of rupees 2240 but berth is not allotted even issued one reference number is[protected], but yet to be not refund by the red bus authorities....
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K
K Tamilvanan
from Chennai, Tamil Nadu
Dec 5, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Cancellation redBus Ticket - TRCJ41597757

Kindly cancel my bookings redBus Ticket - TRCJ41597757 due to the ticket information not available in my booking options and refund my money

K Tamilvanan...
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K
K Tamilvanan
from Chennai, Tamil Nadu
Dec 5, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Unable to cancel my bookings redBus Ticket - TRCJ41597757

RedBus Ticket - TRCJ41597757 the above details not showned the red bus my booking option and i am unable to cancel the booking kindly need your assistance for cancellation of my booking at requested
K Tamilvanan [protected]
[protected]
Booking details
Chennai to tirunelveli dated 9/12/22
2 tickets in the name of k.Tamilvanan /vimala
Senthilvelan bus...
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P
Prathyusha .k
Dec 5, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
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Inconveniences caused in redbus

MTicket Route:
Anantapur (andhra pradesh) to Hyderabad
Ticket No: TRCU98562231
Primary Passenger: K Prathyusha (22, FEMALE)
PNR: SBT93228 Trip Code: SCH19895H
Travels: Sri Balaji Transports
Departure: 10:20 PM Dec 5, 2022
Seat Numbers: U12
Boarding point: Garladinne Bypass
Address: Near Substation Boarding point contact: [protected], [protected] Sri Balaji Transports Please...
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P
Prathyusha .k
Dec 5, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Inconveniences caused in bus

1. Bus arrived 20 min late
2.i had to wait on road as my stop was bypass
3.my seat curtain was only half ..other half was missing
4.bus faculty was worst on their behaviour shouting for calling them to ask about bus updates btw I only called 2 times
5.ac was not at al working, bedsheet, water bottle are not provided
6.its the worst bus I choose
7. Corridor was filled with some excesss luaggage even...
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R
Ravinder singh maan
Dec 5, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Regarding yesterday used Milan travels bus services from bikaner to jaipur

Address:Bikaner

AC was not working in bus. Only heater was working. Due to this there are many issues created by passengers. Bus driver and conductor was not ready to start AC. We were unable to breath easily in bus. So many problema was there in milan travel bus....
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R
ramya eswaran
Dec 5, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Refund

My ticket no TRAJ98220404..I already mail to Suresh Krishnan who are working in redbus..my ticket was cancelled by vkv travels..still I am not getting my money back.. please issue the refund amount back.....
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C
CA Pradeep
Dec 4, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Boarding place

I have booked bus on redbus from Katra to Chandigarh for 04th December 2022 having ticket number TRCS5157950. My boarding time is 3 pm. I have received a call on 1:30 pm that due to some technical reason my bus will not come to Katra and they advised us to reached Jammu and get bus from there. Since I have no other option, I reached jammu. I am very surprised when I get to know that the bus which I have booked from Katra to Chandigarh (Vijay...
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C
Chaphan409
Dec 4, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid money but did not receive ticket

Hi Admin,

I have booked the ticket from Penang to Singapore traveling date 24 Dec 2022 for two passengers i.e. Kotchaphan Phoosit and Jariyada Jariyawattana by KKKL Express. Letting you know I haven’t received my ticket yet but my money deducted from my account.

My transaction details and additional information are given below ;
TxnID : [protected]
Name : KOTCHAPHAN PHOOSIT
Description...
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J
Jaheer2004
from Bengaluru, Karnataka
Dec 4, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Not Received Full Amount After Canceled The Ticket From RedBus Operator Itself

I have booked the ticket from Nellore to Bangalore on 4 Dec 2022. Ticket cancelled by Redbus Operator itself without my notice and even not refunded the full amount.
This is the ticket number: TRCX83203091 and PNR No: 23219

Tried to contact bus operator (Geetha Travels) they told ticket cancelled from Redbus Operator itself so they will not able to refund the full amount.

Tried to contact RedBus customer...
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N
Nabilkhan123
from New Delhi, Delhi
Dec 3, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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I am complaining about my booking

I have booked for2 tickets from Delhi to Gopalganj on 4 Dec. I made booking on 3rd Dec at 8pm. I got confirmation msg in which booking date changed as 3rd Dec. When l received this msg its still 8pm and bus schedules departure time was 8.10pm. From my location to arrive at bus destination timings 30 minutes minimum. I made several calls to customer care. But I was unable to talk to any executives. I called bus operator. They said I need to...
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H
Harshita0297
from Jaipur, Rajasthan
Dec 3, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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No help or refund

The Driver was driving very roughly, met with an accident at 2a.m midnight. It was mahalaxmi travels from Jaipur to Chittorgarh(0663). The driver and conductor escaped away. I need to change my bus at midnight it was really very tough as i was traveling alone. I want my full refund back and request to take proper action for the safety of people.
Ticket no : TRCU77717274
Mahalaxmi travels : NL07B0663
Date: 3 dec 2022...
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S
Suryaarms
Dec 3, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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M. R. M travels regarding

I booked a birth in M. R. M travels. koyambedu to nagercoil from 6:30 p.m to 6:00 a.m.December02.2022.

Yesterday, (dec02, 2022) we were supposed to travel in TN02BU0889. But they shifted us to another bus which is to start at 8:00 p.m. then now in the morning. We are shifted to another bus with no seats
We passengers are standing without seats
We need refund
We didn't reach our destination yet....
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U
Utkarshchaturvedi
Dec 2, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Lost luggage while travelling

BusNo:HR38AB9483
ServiceNo: Gurgaon - Lucknow 08:00 PM.Contact No:, [protected]

Pickup Date & Time: Nov 23, 2022 9:50 PM
Pickup Point: Samay Shatabdi travels
Route: Gurgaon to Auraiya
PNR: ZB[protected]
Seat: LD1, LD2

Description:-
Blue color Adidas shoes with white socks....
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S
Sourabhjikumar
from Delhi, Delhi
Dec 2, 2022
Jan 2, 2023
This thread was updated on Jan 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor services

Address:Delhi

Hi Sir/ Madam
My name sourabh and I book a ticket with other number from Delhi isbt kashmeri gate to alwar (rajasthan ) and bus timing 8.48 a.m in morning on 30th November 2022 from Rajasthan State Road Transport (travel name) but that time I am going on isbt kashmeri gate and confirm details I found there is no bus I call so many times on [protected] and enter number mobile number and then enter my ticket conformation last 4 digit...
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