Red Bus Complaints & Reviews

Address: Pune, Maharashtra, 411057

On 21st aug 2019, i had stopped on a signal. As it was morning i was the only person in front and this vehicle came behind me and started giving the horn. I asked him to check the signal and the vehicles passing by. He got angry and asked me to move from road in a bad way. I didn't move and waited for the signal to go green. After that this vehicle came from behind me and the driver tried crash me from the side. I was with my friend on my...

Helpful

Found this helpful?

1 Comment

Address: MORNING GLORY, Bardhaman, West Bengal, 713104

Hi,

I booked tickets from redBus app from the user Id : [protected]@gmail.com.
The ticket no.s are : TN[protected] & TN[protected]
I have attached the screenshots of the ticket details for your reference.

When I was searching for the buses available from siliguri to Kolkata for the date 20th July 2019, they showed Royal Cruiser timed 7.00PM with sleeper seats costing Rs. 1210. After I booked...

Helpful

Found this helpful?

2 Comments

Address: ibibo Group pvt Ltd, Indiqube Leela galleria, 5th floor, #23, old airport road, HAL 2nd stage, Kodihalli village, Varthur Hobli, Ward no. 74, Bengaluru, 560008

Website: www.redbus.in

I'm using red bus app regularly for my travel purposes. During promotional offers and ticket cancelations, money was credited to my red bus wallet. I had used the wallet money to book tickets as well, but now this wallet is expiring on 10 july 2019. I don't have any upcoming trips to use the remaining money in the wallet. Is there a provision to transfer the money to my bank account? If so, please do the needful....

Helpful

Found this helpful?

Write a comment

Address: Near itc hotel, Jaipur, Rajasthan, 313001

On 23 june we two people were travelling from jaipur to udaipur from seema puja travels details are as follows
Booking is confirm to seema pooja travels. Seat 2 for jaipur-udaipur on 23-jun, at 03:49 pm. Pnr:[protected]. Bus no rj18 pa 7688. We were charged somewhere around 1800 rs for 2 people and following are my complains
1- ac was not at all working. We paid for ac double sleeper and we were harassed mentally and physically...

Helpful

Found this helpful?

Write a comment

Address: 208005

I booked a ticket from delhi to kanpur on 6th june, 2019. Journey date was 8th june and ticket was cancelled on 7th june, 2019. Redbus told me that the amount refunding has been processed. Now how much processing time will it take?? If it is going to take a decade then please specify so that i can dodge a complaint and sue such bad service providers who take such things lightly. Ticket number is tn[protected] and pnr number is[protected]....

Helpful

Found this helpful?

Write a comment

I booked my bus ticket by redbus on 21 may 2019 (Tin): tn6k60622395 from porbandar to mahuva for dated 22 may 2019 that tckt amount was 504/- rs. And cancelled it on 28 may
But but my problem is still i have not received that refund amount in my bank account and in received cancellation mail you mention that i will return that amount within 5 days
Why they are not refunding my cancellation amount and my request is to please...

Helpful

8 other people found this review helpful

8 found this helpful

6 Comments

Hi Sir,
I booked two ticket in Redbus from Trivandrum to Bangalore on travel date 23-May-2019 (Magical Express). My scheduled program was cancelled and tried to cancel the ticket online via redbus website as well as app and the ticket is unable to cancel. In ticket it is clearly mentioned that cancellation is allowed before the departure time. Moreover, I have discussed with bus operator magical express staff over phone and advised...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 560075

Website: redbus.in

Hi All,

This is Noel here. I had booked tickets from Bangalore to Pondicherry on 16th Nov'18 and return ticket on 18th Nov.However due to Cyclone in Tamil Nadu, I wanted to reschedule my tickets as it was clearly mentioned in my ticted that I could reschedule the tickets before 1.59PM on 16th Nov for Bangalore to Pondicherry trip and reschedule Pondicherry to Bangalore trip before 17th Nov 10.45 pm. However when I tried rescheduling...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Sir i had credited 100 wallet balance for my trip on redbus. Today i used this wallet balance to recharge my father mobile number [protected]. But mobile recharge not done. I got the message ""dear customer,
Rs 100.00 has been debited from your redbus wallet towards bus booking. Your updated wallet account balance is rs 0.00
- team redbus"" but i didn't do any bus booking so please consider my complaint and refund my wallet...

Helpful

Found this helpful?

Write a comment

I have also experiencing the same problem. Booked ticket for aug 16 from bangalore to kozhikode. Received a message from bus operator kerala rtc that my bus got cancelled. I requested a refund through the redbus app on the very next day (Aug 17). I got a reply from their customer service (Ref no. 5017225) says they are working on it and will get back soon. Again i sent one more request on aug 21 and got the same reply (Ref no. 5070748) that...

Helpful

Found this helpful?

Write a comment

I, ve booked the ticket using cashback offer coupon,
& it was showing that the amount will be refunded to your account.
But nothing has been refunded in my account & its not even showing in my redbus wallet.

Below is the ticket number for your reference, kindly look into the matter..

My ticket numer's are
Ticket no: tm9h96085768
Ticket no: tm9h13101458
Ticket no: tm9h92295157br...

Helpful

Found this helpful?

1 Comment

Address: Srikakulam, Andhra Pradesh, 532001

Website: redbus.com

I cancelled the ticket what i booked from kakinada to srikakulam...but 4 days are completed till i didnt get the money yet ...i also checked the refund status till its showing that processing processinng...hw many days will took by you to refund my money...unsatisfied with this redbus app...even though i try to call customer care support they didnt respond and not lifting the call......

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 451660

With reference to the above subject, i was booked a bus ticket from hyderabad to indore for11/05/18 on10/05/18 through redbus.com, but the amount of rs is 1222/- debited from my hdfc account the ticket was not generated my contract phone no: [protected] and passenger name is vamshi so please consider my complaint and doit needful as early as possible

Thanking you...

Helpful

Found this helpful?

Write a comment

I just made a wrong booking on the redbus application. There is a 'cancel ticket' option on it but malfunction. Therefore, i made a call through customer care service and also to the bus company namely starmart and both services was not helpful in making a cancellation and to refund the payment that i have made.

My ticket number is sg[protected]...

Helpful

Found this helpful?

Write a comment

Address: 641034

My query number is 2985527. I have sent mail many times asking for a reply, but there is no reply from them, sending a automated email alone., which we could not reply. I tried calling them but cal could not be connected. Please refund my amount. My trip id is[protected].
Payment of rs.800. Please treat this complaint in higher priority., and refund my money asap. If not you will force me to file a complaint....

Helpful

Found this helpful?

Write a comment

Address: Guntur, Andhra Pradesh, 522001

Website: Red bus customer care

Hi this is raheel i have booked ticket on 22 dec at durga travels through red bus app. I have cal to driver at 4pm on that day he told me there is a maintenance problem bus was cancelled. After 5mins i got a sms regarding bus cancellation. I have complaint to red bus customer care on 23 dec regarding refunding of amount, customer care executive assure me with in 24 hrs amount will be refund. I have waited for 3days still amount not refund,...

Helpful

Found this helpful?

Write a comment

Today i went through a very painful and unfortunate incident of not being able to travel even after doing the booking and even after being present at the spot 30 minutes earlier to the scheduled departure.

That's because i had by mistake booked a female passenger seat.

It is my mistake i didn't notice that it was ladies seat.

But having said this, the bus operator should also have informed me about...

Helpful

4 other people found this review helpful

4 found this helpful

1 Comment

Address: Bangalore, Karnataka

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account
My mail id :[protected]@gmail.com
Ticket number:tkcc39568420...

Helpful

7 other people found this review helpful

7 found this helpful

4 Comments

Address: Pune, Maharashtra, 411058

Website: www.redbus.in

I booked online bus ticket through www.redbus.in website, i made payment of 1233 for same, travel date is 14 oct 2017, bus departure time was 19.30 pm from sangamwadi parking no 2, i tried to call bus operator till 8.30 pm. No one has responded a single call, finally i called to redbus customer helpline number, bus operator even not received call from redbus, then redbus executive ask me to book another ticket as this bus has cancelled, and...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Jalandhar, Punjab, 110019

Website: Redbus.com

Hi.
I am jaipreet. '25 years. Female.
Was travelling last night from jalandhar to delhi.
Firstly the bus arrived from amritsar an hour late.

The most importantly, when i entered the bus. Came to my knowledge that my seat was not with a female.
I booked the ticket using your website because you give an option to have a seat with a female.
It gets very uncomfortable for a girl to travel...

Helpful

Found this helpful?

1 Comment

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 8

not following traffic rules

escalation to [email protected].

red bus wallet money is expiring

very bad bus and worst service

refund amount still not received

refund status

bus ticket cancellation not allowing

ticket reschedule/cancellation failed and no refund

wallet amount is debited without charging phone

bus cancelled by the operator but amount not refunded even after 20 days

cash back offers not received on booking the bus ticket

refund

ticket not booked but payment deducted from my hdfc account

ticket cancellation

I have booked a ticket. amount debited but ticket not issued.

bus cancellation

wrongly booked female seat but operator also did not inform

i want to do money transfer from redbus wallet to my bank account

refund of delayed bus ticket, not travelled

female single seat should be with females. especially in night journeys.

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 8

Related businesses