Red Bus Complaints & Reviews

Vide above PNR, I had booked a bus ticket for Udaipur to Ahmedabad for 18th October, 2023. The departure time from Udaipur was 2:15 PM. The travel Agency was Shrinath Solitaire Pvt Ltd. The agency informed at around 11 AM on the date of travel i.e 18th October, 2023 that the bus scheduled at 2:15 PM has been cancelled due to breakdown and I shall get the full refund. After followups with that agency, I am told that they had already issued the refund yesterday itself and in case I have not received the same then I must contact Red Bus through which I had done the online booking. I am unable to contact the RedBus as there is no helpline no. or chat facility available on their website. Hence, please help in getting my refund. Thanks. Hemant Mogra

My Mobile number was used to book the ticket by someone else.
Details given below
Redbus Ticket No. TSBF14588134
Service No - 6694/ TPT-ATP-6694
Passenger - Sai Vyshnavi
Tirupathi - Ananthapur

Henceforth, please put it as a process to verify the mobile number before accepting the booking

Driver reached pick up point at 7 which was supposed to be at 6 and he came by van with lack of bus facility
Then reached mejestic to board another bus, reached Mysore by 12.40 which was supposed to be on 10.30

I was trying to book a Lower single lady's seat; however, payment was unsuccessful and after 15mins of time period when I checked seat was still showing booked.
I have also called and confirmed by the respective bus operator, and they stated that seat is showing not booked but in redbus app it still shows its booked.

Unable to contact any redbus support. Kindly assist here.

Please note I don't have any...

12th Oct'23

Redbus seats: 12L, 11L, 3L. 2L, 1L, 7L
Ticket No. TSAZ77020279
Ticket Fare Rs 8080.79

I had booked 6 seats through Red Bus from Bangalore to Udupi for 12th Oct'23 at 9:20pm from Bellandur. I would like to cancel all the 6 seats . I tried calling various numbers available on net and I was told cancellation is not possible as per policy.

I request you to cancel the tickets and provide refund on medical emergency grounds.

I have booked my ticket to travel from chennai to salem, payment has been deducted from my account whereas seat has not been allocated.

Details of my booking:
Booking date: 28.09, 23
Travelling date: 30.09.23
Travels: Arvind Travels (Redbus App)
Ticket amount deducted from my account: 996.45/- (Including all)

Refund my amount to the same account at the earliest.

My name is Parikha and ticket number is : tsb[protected], pnr: 693777.

According to my ticket the bus was to depart from Kamta chauraha, shaheed path, lucknow at 9PM, however, after a lot of confusion the driver told us to reach dehria chauraha near charbagh which was 30 minutes away from the boarding point and hence I missed the bus. I wanted to request a refund for the same. Kindly help.

Team,
I have booked ticket through redbus website ( redBus Ticket - TSAR[protected]th Sep.
But invoice not yet received
Pls send me the details to my registered mail id.

Regards
Rameshkumar

Sir I was booking rail ticket by redbus service may money deducted but ticket not booked and booking was failed..please refund my money sir

On 28 Sept 2023 I book a bus ticket through Red Bus App, But due to operator fault the ticket was canceled and the refund amount of INR 1680 was Initiated. On 04 oct 2023 RedBus Send me message that your amount was credited to your account but after checking the amount was not credited to my account. When I talk to bank executive they say that tha fault was from Red Bus Side, and Red Bus Was not talking any responsibility of it. They share...

On the 24th of September I booked a bus ticket via red bus from Jorhat to Guwahati. The ticket didn't get confirmed on the first attempt but the money was deducted. I booked the ticket for the second and the money was deducted again.
It was noted that the money was received by the company both the time. I reached their customer care support over the phone as well as by in app messaging. It's been more than a week now and they haven't provided the refund till now

Hello,
I had booked a ticket from Indore to Mumbai and paid for the same using Paytm UPI, I had to cancel that trip and so I asked for a refund of the ticket. The refund was Initiated and Completed but I did not receive thee money.
The message said "The refund of [Amount] has been successfully credited to your Add UPI account" because of the Add UPI in the message instead of my UPI account I think the transaction might have...

Sam tourist bus cancel reservation with out intimation
Date : 07/09/2023 01:00 AM
Trip : Dharmapuri to Kodikannal
so we face big issue in family...
return Trip Booked sam Tourist on 08/09/2023 cancelled and Rs 300 /- Charged

TSA[protected]

I noticed that a payment was debited from my account, but unfortunately the bus ticket purchase failed.

Bus ticked has been booked for 13 Aug 2023, but the bus has been cancelled, still i did not receive the amount refund, the Ticket ID are : 982ZRGGS, 982KZHX6, 98Y48JZK. Kindly check and refund the amount as soon as possible.

I have tried to book a ticket and money got deducted but booking was not processed again i have tried to book the ticket. I got the booking but the amount was deducted twice as i have uploaded images below. I want to know how much time will it take to get the amount back.

Dear Red bus team,

This is to bring to your kind notice that I booked online tickets through Red bus.com on 23 Aug 2023 to attend marriage of my Brother which was on 25.08.23. I had to travel from Miyapur Location (Hyderabad) to Visakhapatnam for travel Journey 24/08/2023.
The Ticket was confirmed and I got the message of Ticket bearing No.TS9M22336400 and the Travels Name :True Yatra Bus Service for seat No.14 but no service number nor operator number was mentioned anywhere in the site and nowhere on google.
I tried contacting Redbus customer care from 24th August Afternoon through chat as well as through calls but after several calls and chats they were not able to provide the exact contact details of transporter and was finally told that the Driver will call you on arrival of the bus to boarding point.
The boarding point of the bus was also not clearly mentioned on the Ticket just mentioned Miyapur X Road and it is a big junction of 3 roads on which side it was not mentioned but the same was clarified by one of the representatives of Red Bus to stand near bus stop near petrol pump going towards Kukatpally.
I reached the boarding Point by 7.30 P.M. and I was waiting there for the arrival of the bus and the bus did not arrive till 10.30 P.M. neither the driver or any other person from operator called me.
I was vexed up with this kind of behavior of Redbus as they don’t have any any proper information regarding the operator. I was forced to reach Visakhapatnam which costed me around 8000Rs through various modes by changing several times.

So kindly refund my amount which I had to spend for my travel immediately from the original source of Payment.

Thanks&Regards,
Satya

This is to notify that one of my friends from whose number the booking was made has been harassed repeatedly with various numbers after the travel. This is an obnoxious act made from the company irrespective of many bookings made previously. the last 4 digits of the TIN no. is 2772 and keeping the privacy, I'm providing the email id for further queries and issues, contact here - [protected]@gmail.com. This is a warning of registering a complaint, if not any changes made - a FIR complaint will be lodged in the nearest police station.

I was travelled from Aurangabad to Wakad on 03/06/2023 10PM R.S. 1452/-by Dolphin travel house (108) Aurangabad. I booked my ticket from REDBUS APP. REDBUS ticket did not have GST INVOICE.
REDBUS told me ask BUS OPERATORS and then BUS OPERATOR telling me to call REDBUS. I am tired calling both sides. I am providing tickets. Please find attachments.

Thank You,
VIKAS SINGH

Dear Team,

I made a booking on 6th August 2023 from kalpetta to ernakulam.

I made a payment of Rs 682.5/- through PhonePe.

The payment has been debited from my end and credited into your account but the system failed and the ticket was not issued.

I tried calling customer care and they insisted that the payment is not recieved at your end and asked me to check with my Bank.
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