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Red Bus Complaints & Reviews

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Last updated Apr 4, 2024
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Red Bus reviews & complaints page 9

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H
Harshit Bhalerao
Mar 19, 2023
Apr 2, 2023
This thread was updated on Apr 2, 2023
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Poor service

The bus boarded far from the boarding point and the service was also very poor. I would like to get the refund.
Ticket number:- TS4C71400646...
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V
Vijay khanapure
Mar 18, 2023
Apr 1, 2023
This thread was updated on Apr 1, 2023
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Refund

I booked my VRL bus belgavi to pune but as my plan was changed so I m start trying cancalation from 6pm on 5the march 2023 on the same booking day but I didnt get any positive reply from red bus app m tried many times before 7pm on 5the march 2023. So I raised complain to red bus costumer care but they said u did cancelation after 7pm but I have screen shots that I tried many times before 7pm. It so irreteting for me its like red bus is doing...
+2 photos
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H
harshworks
Mar 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No approval of Learning License

Address:Vadodara

I recently gave my test for a motorcycle with gear and then applied for a driving licence for four-wheelers, but I have not received approval for both of them. The approval of the learning license has been more than 10 days now....
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A
Ankur Singh shekhawat
Mar 10, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booked ticket online but bus did not arrive

I booked a ticket from sray kale Khan, Delhi to fatehpur, rajasthan for an rsrtc bus n.o RJ-23 2522 seat n.o-16 booking ticket n.o is[protected]. The bus timings were 6th March 2023 10:30pm. I booked the ticket for my brother who arrived at the pickup location sray kale Khan bus stand near NEAR NIJAMMUDDIN RAILWAY STATION DEHLI at 9:00pm ist. But the bus was not there don't know the exact reason why but bus did not arrived at 10:30pm nor we...
+10 photos
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Ankur Singh shekhawat
Mar 9, 2023
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Bus did not arrive after booking the ticket online

Address:IBIBO Group Pvt Ltd, Flat No. 909, 9TH Floor, Connaught Place
Website:m.redbus.in

Hello, I booked a ticket for an rsrtc bus from saray kale Khan bus stand, Delhi to fatehpur, rajasthan for my brother. Here are the details Booking ticket no:[protected] Bus NO is RJ-23 2522 the bus timings were 10:30pm 6 March 2023 but the bus did not arrive. My brother arrived at the pickup point at 9:00pm and waited for the bus till 11:30pm same date but the bus did not arrive and he had to take another bus and take indirect routes to get...
+10 photos
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H
Hemanth24343
Mar 8, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Booking was wrong by the app

I was booked for APSRTC Garuda (AC) but got confirmed super luxary (Non AC) and charged Garuda fare.
I was contacted redbus customer care 2 times before bus departure and they said it will be Garuda no issues ( in Redbus database, booking details mentioned as Garuda and customer care executive confirmed the same.)
3rd time, Redbus customer care executive responded like sorry for the inconveniences, will refund 10% of the fare.br...
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R
Rikin Vyas
from Kheda, Gujarat
Mar 6, 2023
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Refund Issue - Regarding my Case id is 21072865

Address:Sector 3B Gandhinagar Gujarat.

I was booked GSRTC bus through redbus on 17/02/2023 from Ahmedabad to Junagadh at 10:00 PM. Even though it was 12:30 in the night, the bus did not leave. So, by calling the customer number of RedBus, a complaint was registered with the service agent and advised me to go for another alternate bus and she had given me case id[protected]Complain ID). In this regard, She told to me that our technical team contect to you within 15 days. and after...
+1 photos
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D
Dr.Shreeja.ds
from New Delhi, Delhi
Mar 5, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Bad service , could not file complaint

Redbus isbeing one of the worst platform to book bus. There was an issue with bus company, bus driver, tried costumer care to file complaint was not able to reach it simple told invalid confirmation .. very bad customer care service...
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M
Ma@no
from New Delhi, Delhi
Mar 4, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely too late(5 hrs) arrival of bus at pickup point and 7hr late rude behaviour

Website:www.redbus.in

The bus operator showed departure time 7:35 pm on 3rd march 2023 from kashmiri gate metro station gate no. 5 while we booked the ticket from Redbus website, but the bus arrived there 3 hrs late, at 9:40 pm after repeatedly phone calls, while waiting for the bus, we tried many times to contact the bus coordinator and ticket checker of the bus (JAI MAA KALI BUS SERVICES) through the mobile no. provided by redbus on the booked ticket, they just...
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M
manojs221
from Tezpur, Assam
Mar 3, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Bus didn't showed up and RedBus is not ready to refund booking amount

Ticket Number: TS3Z12465780 | PNR No:[protected]
Booking Amount Rs. 746.5

I Reached The Departure Point Well On Time But Didn't Found The Bus There. The Bus Didn't Showed Up And The Contact Number Of The Bus Operator Provided By RedBus Was Not Picking Up The Call. As A Result I Couldn't Find And Board The Bus. My Money Was Simply Wasted. I Requested Atleast The Refund From RedBus But They Are Not Agreeing To Return...
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The bus didn't stop anywhere in the middle of the toilet. The bus driver also refused. I am doing this journey today with great difficulty. I hope you can be of some help....
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A
Ajaykumar1510
from Sirohi, Rajasthan
Feb 26, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Regarding refund the amount

Cited subject I have booked jaipur to sirohi rsrtc sleeper ticket bus and paid amount Rs.542.35 but sleeper bus not available at rsrtc stand jaipur at 6.00 pm. Please refund the amount .Required detail is as below-
Route: Jaipur (rajasthan) to Sirohi (Rajasthan)
Ticket No: TS3U68479533
Passenger: Arjun kumar (31, MALE)
PNR: SRHIJ[protected]
Travels: Rajasthan State Road Transport Corporation
Departure:...
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N
nnnegi
Feb 26, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Refund Awaited

We booked one Ticket from Red Bus website in the Name of Mr.Sankar Mondal on 23rd Feb 2023 through Rama Krishna Tour and Travels but while booking ticket not generated and amount deducted we received the message with in two three days amount return back but still not refunded....
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V
venkatmala
from Chennai, Tamil Nadu
Feb 26, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Cancellation of bus ticket -prn no. racn2nmlt339

Address:PLOT NO92 BAR 95 LOCO SCHEME 2ND STREET LOCO WORKS 2ND STREET SHYAMS NEST FLAT NO3 2ND FLOOR JAWAHAR NAGAR CHENNAI PIN 600082

Cancellation of bus ticket -prn no. racn2nmlt339...
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venkatmala
from Chennai, Tamil Nadu
Feb 26, 2023
Mar 8, 2023
This thread was updated on Mar 8, 2023
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Cancellation of bus ticket -prn no. racn2nmlt339

Address:PLOT NO92 BAR 95 LOCO SCHEME 2ND STREET LOCO WORKS 2ND STREET SHYAMS NEST FLAT NO3 2ND FLOOR JAWAHAR NAGAR CHENNAI PIN 600082
Website:redbus

RACN2NMLT339
Bus Ticket - 26.02.2023 Unable / Denied Cancellation only prn no in the Ticket from Raja Travels. No Ticket no. printed. Red bus web site asking ticket number....
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Address:Bangalore

Today I am travelling with my 5 family members by vetri travels booked through red bus.
While travelling from chennai to sivakasi we are hearing huge noise inside the bus which I made complaint to your staff.
I took video with sound generating by bus while moving. Thinking that Redbus will provide good service, we believed vetri travels and booked 6 tickets with premium rates more than Rs.12000.00 but we got very worst experience...
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A
Archana Kannoujia
Feb 15, 2023
Feb 20, 2023
This thread was updated on Feb 20, 2023
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Refund related for redbus ticket

Website:redbus.in

Hi,

I am archana and i had booked a ticket from Goa to Hyderabad for 28th Dec. As my plan got changed i cancelled the ticket by calling bus operator. now both bus operator or red bus has not done the refund. i keep calling red bus customer care and they are not resolving the issue....
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A
Archana Kannoujia
Feb 15, 2023
Feb 21, 2023
This thread was updated on Feb 21, 2023
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Refund Related

I have raised an issue and issue no. is 20738098 red bus. My booking was for 28th Dec and till now i haven't received my refund.

Customer care response is standard that issue will be resolved in next 24 hrs but no update. this is keep on going till now....
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P
puranam ramesh
Feb 14, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Please refund deducted amount

Dear Sir/Madam,

I am puranam Ramesh and i have booked 2 tickets from vijayangaram to hyderabad on 13 feb 2023 on red bus by sri krishna travels while payment i got error displayed.

after some time i have booked in orange travels after some time i got 2 success full sms and booked in two buses with amount of appx 3900 rs

and amount deducted 3900+3900 aprox. and i informed to redbus, orang travels...
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C
ctaniab
Feb 7, 2023
Feb 15, 2023
This thread was updated on Feb 15, 2023
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Money taken for online payment but no tickets provided

Address:ibibo Group Pvt. Ltd Indiqube Leela Galleria, 5th Floor, #No 23, Old Airport Road, HAL 2nd Stage, Kodihalli Village, Varthur Hobli, Ward No: 74, Benga
Website:www.redbus.com

I booked 2 bus tickets online through the redBus website on 5th February 2023. Immediately after the payment was taken, I received the following on-screen message: "We're sorry! Your ticket could not be booked due to technical glitches. Please note we have received your payment, you need not pay again. Our representative will call you in the next 15 minutes to confirm the booking. You can use the reference number Ref. No.[protected]...
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