Red Bus Complaints & Reviews

Address: Guntur, Andhra Pradesh, 522001

Website: Red bus customer care

Hi this is raheel i have booked ticket on 22 dec at durga travels through red bus app. I have cal to driver at 4pm on that day he told me there is a maintenance problem bus was cancelled. After 5mins i got a sms regarding bus cancellation. I have complaint to red bus customer care on 23 dec regarding refunding of amount, customer care executive assure me with in 24 hrs amount will be refund. I have waited for 3days still amount not refund,...

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Today i went through a very painful and unfortunate incident of not being able to travel even after doing the booking and even after being present at the spot 30 minutes earlier to the scheduled departure.

That's because i had by mistake booked a female passenger seat.

It is my mistake i didn't notice that it was ladies seat.

But having said this, the bus operator should also have informed me about...

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Address: Bangalore, Karnataka

I am using red bus app for bus ticket booking. After a long time red bus gives some discount as cash back on ticket booking, so i got also cash back of discount money which is appears on my red bus wallet. But sorry to say that there is no option for transfer my wallet cash to my bank account. Therefore i request to redbud team to please return my wallet amount to my bank account
My mail id :[protected]@gmail.com
Ticket number:tkcc39568420...

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Address: Pune, Maharashtra, 411058

Website: www.redbus.in

I booked online bus ticket through www.redbus.in website, i made payment of 1233 for same, travel date is 14 oct 2017, bus departure time was 19.30 pm from sangamwadi parking no 2, i tried to call bus operator till 8.30 pm. No one has responded a single call, finally i called to redbus customer helpline number, bus operator even not received call from redbus, then redbus executive ask me to book another ticket as this bus has cancelled, and...

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Address: Jalandhar, Punjab, 110019

Website: Redbus.com

Hi.
I am jaipreet. '25 years. Female.
Was travelling last night from jalandhar to delhi.
Firstly the bus arrived from amritsar an hour late.

The most importantly, when i entered the bus. Came to my knowledge that my seat was not with a female.
I booked the ticket using your website because you give an option to have a seat with a female.
It gets very uncomfortable for a girl to travel...

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Address: New Delhi, Delhi, 110088

Website: RedBus

Horrible experience. Booked a volvo bus from manali to delhi through redbus. Operator: apsara holiday tours. Departure time: 4:30 p. M

First of all the charges were really high for the kind of service they provide.

The bus which showed up was a scania bus instead of volvo. The bus had a broken air conditioner and flies everywhere.

On contacting the redbus customer care service, the first attended...

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Address: 690528

Website: Redbus

My name is arjun s kumar. My complaint is about an online ticket booking site redbus. I booked a bus ticket from kalasipalayam to kayamkulam via red bus. I selected my indian bank card for payment, but they debited my sbt card without i typing otp and even without going to sbt payment page. Then i got a confirmation mail at 12.26pm. After some time i got another mail that my payment was unsuccessful and my refund is initiated. So i booked...

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Address: Prakasam, Andhra Pradesh, 523157

Website: Abhibus

Hi,

I book the ticket from Delhi - Nainital as on 30 march 2017
with out information they change the pickup location i waited on the road more than one hour there is no proper response at operator u need to come another location for these information they informed after when i reached the my pickup point i loss my time and money ...

So i need my money back, I informed to redbus customer care 4 times...

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Address: Mumbai City, Maharashtra, 400706

Hello,

Ref: Ticket no: TK[protected]/PNR no: 57079697

Deficiency in Service

Please note that I booked a ticket from Ankleshwar to Nerul on 03/04/17 and was waiting at the boarding location at Ankleshwar on the night of 05/04/2017 for the bus. However, after waiting for hours, I came to know that the bus was cancelled. It was never communicated to me. Therefore, I had to
(1) wait in midnight...

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Address: Hyderabad, Andhra Pradesh, 501510

Website: www.redbus.in

I booked 2 tickets 4 months ago and i cancelled the 2 tickets. The remaining amount is credited in my redbus wallet. I raised a ticket more than 50 times for that amount to be credited in my bank account. Every time they said it is in process state and they will close yhe ticket. I called to customer care many times every time they told me new story and it will be credited in 7 working days. But till now money is not credited to my account....

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Address: Bangalore, Karnataka, 560098

Website: www.redbus.in

Ticket Numbers:

TK2Q[protected] Bangalore to Pondy 27 Jan 2017 10:30 pm departure
TK2Q[protected] Pondy to Bangalore 29 Jan 2017 10:30pm departure

I have booked 3 seats through Red Bus from Bangalore to Pondy and back as per the details above. I would like to cancel i seat (15L) . I tried calling various numbers available on net and I was told partial cancellation is not possible.

Can you...

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Address: 560102

Website: www.redbus.com

I am an engineer working in Bangalore .I booked a sleeper class bus seat of KOMITILA operator in RedBus

I really suffered a lot.The rain water is coming from windows and entire my bed became wet.The rain water is falling drop by drop on my face and not able to sleep.The bus operator not even come to my bed to see even though i raised the issue to him.You people want just the money not bother about the customers.I literally...

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Address: Hyderabad, Andhra Pradesh, 500081

Website: www.redbus.in

Redbus Customer is even worst : I have sent 3 reminders and there has been no response to redBus Service Registered: Case #RB[protected]

Hello we have booked the Hyderabad - Rajampet and the bus broke down. There was no alternative that was arranged. One female traveling with 3 small children were stranded due to this. The concern is about the safety and bus maintenance. This has been a very disappointing journey....

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Address: Gurgaon, Haryana

Website: redbus.in

TJ2U[protected] Tkt no I have booked seat no 19 which is at the centre but in the last moment I was allotted a seat in the last row.. When I asked about this the driver and the helper in the bus told me to adjust else get down. Then why should I pay in advance and book a seat....

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Address: 403102

Website: redbus.com

Dear sir I had placed complain and red bus had told dat day will refund me ma money back but i have my get received any thin in ma account please help me out Ma contact no is [protected]...

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Address: Khargone, Madhya Pradesh, 451001

Website: redbus.in

Dear Team, The same thing happens again with my scheduled ticket (TIN: THDH[protected] which was scheduled on[protected] with the same chawla travels and as I told from the last 3 days that this bus will also cancelled and it happened and yesterday again redbus canceled my ticket and refund my money as they are saying that bus operator has cancelled the bus but he has not cancelled but rescheduled the bus with 3 Hours later so again and...

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Address: Bangalore, Karnataka, 560071

Website: www.redbus.in

REFUND TICKET FAIR URGENTLY
To,
Dear Red bus team,

This is to bring to your kind notice that i booked online tickets through Red bus.com on 24th NOV2015 to travel from Hyderabad to Bangalore on 24NOV2015 for 1 Member.

Payment was done through Payumoney. After Payment transaction got a message stating Seat was not booked & Payment received successfully. But i received message and mail from...

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Address: Hyderabad, Andhra Pradesh

Please resolve the issue and refund my money at the earliest.

Date of transaction: 17.10.14 time: 10.32 am
Chennai to hyderabad bus l2 seat (Not booked)
Transaction id of payumoney : 11802338
Payumoney support no #188589 (Mailed through [protected]@payumoney.com)

I was told by payumoney to contact redbus regarding the issue. I contacted them and they told me to contact payumoney for refund....

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Hi Team, Pls find the below details as per the ticket and my booking my seat is E1 & E2 but as per Neeta travels list it was F1 & F2 which is last sleeper. I have travelled for 16 hours with my wife and at the last row. This is really unacceptable as redBus is just apologies the issue and no care for customer. Also this happened because i booked my ticket in redbus. Due to some technical issue. I have called to redBus customer...

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Address: Chennai, Tamil Nadu

I have booked a ticket through RedBus and my travel date was 15th of June. When i went to the boarding point the shutter was closed and no one was there. When i called the Sharma transport which i booked in they asked me to get the details from redbus regarding the new boarding point. When i called redbus again they are giving the same sharma transport number which i called just before. Both of them din't confirm me the new boarding...

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Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 9

bus cancellation

wrongly booked female seat but operator also did not inform

i want to do money transfer from redbus wallet to my bank account

refund of delayed bus ticket, not travelled

female single seat should be with females. especially in night journeys.

Customer care

Ticket booking

Relocating pickup

Bus cancellation - No intimation/ No refund - Deficiency in Service

Refund is not credited to my Bank Account

Partial Cancellation of ticket

Services

Bus breakdown and refund

Not allotted the seat which i paid for

Money got deducted but ticket didn't got book

Complaint against Ticket number (TIN): THDH93856344 and THDH27937576

Ticket not booked but amount deducted from my account

Amount deducted but ticket not booked on redbus paid through payumoney

Seat Issue while booking in redBus portal

Boarding Point Change But No Proper Response when asked for

Red Bus Complaints & Reviews

File a complaint to Red Bus

Red Bus reviews & complaints page 9

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