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Rediff.com India Complaints & Reviews

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Updated: Aug 21, 2024
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Rediff.com India reviews & complaints page 96

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F
Fahad Pathan
from Mumbai, Maharashtra
Jul 24, 2014
Resolved
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Address: Mumbai City, Maharashtra

I have placed an order 9990649, Kids Tent house on 5th July 2014 and haven’t got any intimation or delivery at all till now. When I call to vendor she (Priya Enterprises, Delhi) never receive phone calls. When I try to contact customer care you have to wait at least half an hour to talk customer executive and once you connect you will get assurance only not any solid solution, like it is government organisation. Nor they reply to your emails. I don’t know now whom should I talk or complaint as my complaints goes on deaf ears.
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
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    Suhaan Vyas
    from Ahmedabad, Gujarat
    Jul 23, 2014
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    Address: Vadodara, Gujarat

    I had ordered a "Beats Oem Mixr HD Headphones" of Black colour and I got delivery of pink headphones which do not resemble with the ones on the box. My order number is "10053148" and name is SUHAAN VYAS. I want you to replace this pink headphones with my ordered ones that is BLACK BEATS OEM MIXR HD HEADPHONES.
    +3 photos
    customer support has been notified about the posted complaint.
    OK, there's some misunderstanding..clearing it i would say that my order number is:10053148 and my name is SUHAAN VYAS, i "JUST WANT A REPLACEMENT FOR MY "PINK" BEATS OEM MIXR HD HEADPHONES WITH ORIGINAL ORDER OF "BLACK" that's it.
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      A
      amitsawant6183
      from Mumbai, Maharashtra
      Jul 23, 2014
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      Address: Mumbai City, Maharashtra

      Dear Sir,

      I have purchased this P1000 Children education TABLET on 14.07.2014 through Rediff shopping.com and same was delivered on 16.07.2014 at my home address. When I opened the product on 17.07.2014 same was not in working condition. I have registered complaint against rediff.com on 18.07.2014 through telecom and E-mails. I have told to customer care to replace my product or refund my money

      Still I have not received any satisfactory answer from Rediff team.

      Request you to look into the same urgently and take strict action.
      customer support has been notified about the posted complaint.
      Dear Amit Sawant,

      We have initiated the refund and the transaction will reflect back in your account within 4 to 5 working days.

      Regards
      Rediff Shopping
      Online Customer Service Team
      Dear Amit Sawant,

      We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

      Regards
      Rediff Shopping
      Online Customer Service Team
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        A
        Aziz Baghadia
        Jul 22, 2014
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        Address: Ahmedabad, Gujarat

        I ordered a hot plate and was delivered damaged upon complaining they asked to submit photos which I did and they also asked to wait until they arrange a pick up. few days later they send me an email that your pickup is been arranged with Aramex in next 5-7 days. now what's happening is, Aramex is calling me and for some reason if I fail to pick up, obviously every time you cant make sure that you are available to pick up a call, they are not leaving me a valid call back number. the number that I got a call form, I dial the same number and it cuts off itself or place on hold like forever. no body is ringing my door bell to pick that parcel and its been 2 weeks since then. I have been continuously emailing and asking Rediff to arrange a proper communication so that atleast I can submit my parcel and I can get my replacement. But hey! think this, I ordered then I wait for product I paid but I can use the product and now I am gain made to wait more because product is damaged and they are failing to arrange a pick up even then why the hell or what the hell I am paying for? after paying in full along with delivery charges and still I have been dilevered a damaged product and now as it is my fault I am being made to wait. what kind of service is this and what am I paying for? I am afraid if this goes on for like 30 days or so as it seems coz already 3 weeks has been passed I guess I would be told that replacement policy is only for 30 days from the date of purchase. now tell me guys is it my fault that Aramex is not leaving me a proper call back number? is it my fault that I am getting damaged product tho I made full payment against product? on top of all I have been proactively asking Rediff to establish a proper communication but see, no response? I doubt I have been sending emails to humans.
        customer support has been notified about the posted complaint.
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          H
          harvinder oberoi
          from Ludhiana, Punjab
          Jul 21, 2014
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          Address: Chandigarh, Punjab

          Dear Sir, This is in reference to a watch we bought from your website under order no 9946301. Model No: AR1400 Emporio Armani. Have to say this has been the most unpleasant experience ever. We got the watch and wore it once the dial got moisture inside where as it is a water pror watch and we did not take it in water. The on checking found out that the crono function is not working. We called customer care number. No one pick up the phone ever and we r put on hold endlessly. The we filled three complaints with the so called delight center. got an automated response that we will hear in 24 hrs, Till now never heard from them. [Ticket#[protected]] . We also contacted the vendor on his mail and Phone number but the phone number is not valid and the email id is faux. We also completely disappointed with the experience and harrased, To our last resort we are msg you. after this we will be forced to move to the consumer court.. Put a msg on Facebook page as well. Tey said they will get back but no response its been a week. We hope you will get our msg thru and help in getting the problem resolved. Either get the watch replaced or send the money back.
          customer support has been notified about the posted complaint.
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            M
            miteshagarwal
            from Mumbai, Maharashtra
            Jul 21, 2014
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            Address: Thane, Maharashtra

            Sir, I ordered a mobile phone of htc desire to rediff shopping on 18/06/2014, and payment made by icici credit card. On mail they are showing it is delivered on 30/06/2014 by DTDC with Consignment Number d18371594.
            I enquiry to DTDC than they told this Consignment Number d18371594 is for kalikat not for maharashtra (thane).
            so many times I called to rediff shopping but they are telling me that you will get message but still today they are not responding properly.
            today i call back again to rediff shopping to cancel the order but they disconnect the line again i call back then they told me that you will get message than i told them i am complaining than again they disconnect the line
            sir, till today i have not received my money back. I called them again and again but they are not responding properly.
            pls help me
            customer support has been notified about the posted complaint.
            Dear Mitesh Agarwal,

            We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

            Regards
            Rediff Shopping
            Online Customer Service Team
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              R
              Ramachandran Kv Velayudhan
              from Pathanamthitta, Kerala
              Jul 20, 2014
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              Address: Bangalore, Karnataka

              Sir,
              I had received water spray gun from you on 22/07/2014 as per the order No :10023205 and trader code No:5253 the said item should have the length of 10 meter each.But I have received the spray gun with 5 meter each.Please either send me the correct product or give my money back.
              RAMACHANDRAN KV
              Dear RAMACHANDRAN KV,

              Kindly send back the product to the seller for replacement and provide us with the scanned courier POD details on [protected]@rediff.co.in and tell.[protected]@rediffmail.com, so that we can process the case further either for replacement or for refund .

              Regards
              Rediff Shopping
              Online Customer Service Team
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                A
                Ani V
                from Pune, Maharashtra
                Jul 19, 2014
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                Address: Mumbai City, Maharashtra

                Received product on 20th January order no - 8996082 that was defective and not working. Reported the incident to rediff.com on 21st Jan where they assured pickup to initiate refund process. Which is still ongoing.. :(

                They never picked up the product, nor refund my money. from last 6 months its all email exchanges but no action. Their customer care is so arrogant that they just disconnect the phone after keeping the customer on hold for 15-30 mins. So frustrating and harassing.

                This is second incident where my refund has never received for defective product, another one was with homeshop18.com. Is there a better convenient way to get these people punished for not delivering the service as promised.

                vishal
                customer support has been notified about the posted complaint.
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                  S
                  sksvij
                  from Pathanamthitta, Kerala
                  Jul 18, 2014
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                  Address: Dharwad, Karnataka

                  Be aware of cheaters yesterday, I was lodging a complaint against rediff.com shopping website as they have sent a non-working stuff. After lodging some complaints on few website a very soon I received a call from this No-[protected]and he introduced me that he was calling from rediff.com shopping website andassured me that he will refund my amount and regretted for sending non-working stuff. And asked me to go (www.bankingsecurity.net) website. Later, he was asking me to give my SBI debit card details when I asked him for what reason he cut the phone…. Then I thought that beggar was a fake… It seems there is a big racket behind it. They cheat innocent people, those who lost their money on website while purchasing some stuff. Hope cyber police will take a stringent action against these kinds of culprits . From: sksvij ph-[protected]
                  customer support has been notified about the posted complaint.
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                    R
                    robinh19850
                    from Mumbai, Maharashtra
                    Jul 14, 2014
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I have did a online Shopping o[censored]SB PEN Camera on 4th april 2014, which was delivered deffective to me. I asked for replacement or refund today its been 14th july 2014 REDIFF is not refunding my amount and also not giving me proper services even after mailing them and calling them for ample number of times.my order number is 9443246.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
                    still i have no replies from rediff shopping
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                      R
                      robinh19850
                      from Mumbai, Maharashtra
                      Jul 14, 2014
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      I have did a USB PEN Camera on 4th april 2014, which was delivered deffective to me. I asked for replacement or refund today its been 14th july 2014 REDIFF is not refunding my amount and also not giving me proper services even after mailing them and calling them for ample number of times.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        R
                        rajneesh14_k
                        from Mumbai, Maharashtra
                        Jul 12, 2014
                        Resolved
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                        Resolved

                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        We also have ordered poker 500 chipset from RediffShopping.

                        This was delivered to me, on Jun 11, 2014 from pearl technologies A 16, Sainik Nagar, Uttam Nagar, New Delhi 110059 new delhi India.
                        The product was completely broken, damaged dirty packed inside.

                        We are chasing Rediff from almost one month, and have sent the product back to vendor.
                        But we haven't received the money back and yet not sure what will happen next.?

                        Why rediff doesn't block or take action on such fraud vendor, who cheating customers by sending them already broken damaged old products.

                        https://www.facebook.com/photo.php?fbid=[protected]&set=o.[protected]&ty...
                        +2 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          greenrhino
                          from Macherla, Andhra Pradesh
                          Jul 8, 2014
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          i ordered a transformer toy from rediff shopping. They claimed 70% discount and was priced Rs300. But on delivery i was shocked to receive a product totally different from the picture and the quality was very poor and not worth the money. i immediately sent a complaint and request for returning the product but its 5 days since complaint made and received no acknowledgement. when i tried to make a feedback of the product on their site i was not able to do so since they prevent me from reviewing the product. As i type this complaint i could see their advertisement of the product in this site.
                          +2 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
                          Dear Greenrhino,

                          We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

                          Regards
                          Rediff Shopping
                          Online Customer Service Team
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                            SunnY M
                            from Mysore, Karnataka
                            Jul 7, 2014
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                            Address: Mysore, Karnataka

                            I Ordered a Set of 2 Samurai LED Bracelet Watch in Rediff.com with the
                            Order number : 9926663 with Online banking On the date of 25/06/2014 .399.00 deducted from my account.But I dint received my order yet from the Rediff.and a raised a complaint in Rediff ; they replied as "We regret to inform you that your order : 9926663has not been approved as your bank as declined the transaction. Hence the status of the same standscancelled.Further, as we are a third party to the transaction and to ensure confidentiality, the banks do not provide us the details fornon-approval.We request you to kindly get in touch with your bank for the details.For any further queries on the above order, kindly contact us on or reply [protected] back to the same mail.Assure you of prompt and courteous response on all your visits to Rediff.com Warm Regards, Netranjali Customer Support Rediff shopping[protected][protected][protected][protected][protected]But my money did not refunded yet.Please check with it.In bank statement it is showing as MIN/Rediff.com /[protected]/025/06/2014 -value date25/06/2014-transaction date .Please check the screen shot that I attached.
                            +1 photos
                            customer support has been notified about the posted complaint.
                            Rediff notified this ; but no response from their end. they not even care about their customers.
                            I just tried for the first time shopping in rediff. and that was a fail. I dint thought that the rediff will be like this.
                            kindly cancel my order, becoz i hav chosen wrong one... pls pls ...
                            kindly cancel my order, becoz i hav chosen wrong one... pls pls ...
                            my order no is 11774473
                            Dear charles benny,

                            Greetings from Rediff.com.

                            The order is already in transit hence can not be cancelled.

                            Regards
                            Rediff Shopping
                            Online Customer Service Team
                            [protected]
                            order no[protected] plz cancel my order bcz i leave that order delivery place & dist
                            please cancel my order itemss are mistaken no.12034003
                            kindly cancel my order, becoz i hav chosen wrong one... pls pls
                            My order no is 12068477
                            product name-Nokia 6070 body cover
                            I ordered breast cream 150ml for RS.387 please kindly cancel my order due to my inconvenience my order no is 12239975
                            kindly cancel my order. i have choosing wrong one.
                            my order no is: 12379687.
                            please cancelled it.
                            I want to cancel my order. My order number is : 12442163
                            Your order number: 12488771 PLEASE CANCEL SIR
                            Cancel My Order ... My Order Number Is 12515189
                            kindly cancel my order. i have choosing wrong one.
                            my order no is: 12540005.
                            please cancelled it which i was booked on today(25/10/15 at 9 PM)
                            12478688 cancel my order too..its been 11 days from placing a order
                            kindly cancel my order. i have choosing wrong one. 12586472
                            kindly cancel my order pls...i have choosen wrong one...order number: 12625887
                            i want to cancle my order due to wrong shoe size
                            Kindly cancel my order
                            My order no. is 12677667
                            Since the order date is delayed
                            I want to cancel my order
                            my order no is :12830089 plz plz cancel my order
                            kindly cancel my order, becoz i hav chosen wrong one... pls pls ...
                            my order no is 12923500
                            Kindly cancel my order.because i have chosen wrong item.so plz cancel it.my order no #13113050
                            kindly cancel my order i have mistake i have chosen wrong ... plzzzzzzz my order[protected]
                            i want to cancel my order my order no. is 13141176
                            kindly cancel my order, becoz i have a wrong chose, i request pls my order cancel my order no.13176486
                            kindly cancel my order, becoz i have a wrong chose, i request pls my order cancel my order no.13176486
                            I want to cancel my order

                            my order no is : 13248560
                            kindly cancel my order, becoz i bought this item from another shop due to emergency requirement... pls pls ...
                            my order no is #13315828


                            thanks a lot
                            kindly cancel my order. i have chosen wrong one.
                            my order no is:[protected]
                            please cancelled it which i was booked on today(15.04.16)
                            please cancel my order i because i have ordered a wrong one

                            TO REPLACE YOUR PRODUCT

                            Sir, My Order No. 10837486 i have recived to[protected] Actually i have order 8 no. Size of Shoes But He's not Fit Or feel comfertabe. So i Requested You Pls replace my shoes 8no. from 9 no. I want to 9 no. Shoes.

                            Material is damges

                            i are to Toro 5 pcs Hard Plates sets Order No : #10799448 dt : 09.12.2014. I Am received yesterderd All material is damges. Please refund the Amount. attached the order Copy

                            mails in my rediffmail account are deleted o

                            I have not deleted mail in my Rediffmail account but there is no mail remaining accept one in my Rediffmail account

                            FORGOTTEN MY PASSWORD AND ALTERNATE EMAIL ID

                            i AM NOT ABLE TO LOGIN TO MY REDIFFMAIL FROM PAST ONE YEAR AND I DONT REMEMBER MY SECURITY QUESTION /ALTERNATE EMAIL ID

                            Regarding password

                            Dear sir please reset my mail id password mail id [protected]@rediffmail.com GYANESH SHARMA [protected]
                            I want to cancel my order
                            my order no is :13679782, plz cancel my order.
                            i dont want from any product from Rediff shopping
                            kindly cancel my order. i have choosing wrong one.
                            my order no is: 13801564.
                            please cancel it, which i was booked today(13/9/16 )
                            kindly cancel my order bcoz i have chosen wrong one, my order id is 13865127
                            I want to cancel my order
                            my order no is :13882614 plz plz cancel my order
                            please cancel my order itemss are mistaken no.13902657
                            kindly cancel my order, becoz i hav chosen wrong one... pls pls ... my order no.14030120
                            NAME AS NARESH KUMAR
                            JHANDALMAL SCHOOL
                            KAPURTHALA
                            pl kindly cancel my order, bcoze i hv choosen wrong
                            NO-#14395137
                            I want to cancel my order
                            my order no is :#14517581 plz plz cancel my order
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                              RajJun51
                              from Gurgaon, Haryana
                              Jul 7, 2014
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                              Address: Mohali, Punjab

                              Dear Sir/ Madam,

                              The product received against the above order is DEFECTIVE ! Leaking at the joints.

                              I would request for a FULL REFUND. The item may kindly be collected from the delivery address.

                              Regards and Best, Raj Sujlana
                              customer support has been notified about the posted complaint.
                              It has been 3 days and no one has contacted me on my complaint and the refund requested for. Kindly do so earliest,
                              It has been 3 days and no one has contacted me on my complaint and the refund requested for. Kindly do so earliest,
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                                A
                                arunks006
                                from Ernakulam, Kerala
                                Jul 4, 2014
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                                I have booked a book 'IBPS Bank PO/MT CWE Practice Work Book' worth Rs.476 from Rediff Shopping On 28 June 2014. Order ID is 9946547. The order was approved on 28th itself but the book was not shipped yet. I tried to contact Rediff Shopping but they were too bad to attend a complaint also. I need refund.
                                +1 photos
                                customer support has been notified about the posted complaint.
                                Rediff representatives have not contacted me.
                                As on 18.07.2014, the status is not updated and the product has not shipped yet. Rediff shopping is cheating its customer. The customer care service also very bad. They are trained to tell only one thing."Your order will be dispatched within 24 hrs sir.!". Rediff shopping is the shopping nightmare for Indian Consumers.

                                Order Confirmed, but not shipped - Comment #2028403 - Image #0
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                                  miteshagarwal
                                  from Mumbai, Maharashtra
                                  Jul 4, 2014
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  Sir, I ordered a mobile phone of htc desire to rediff shopping on 18/06/2014, and payment made by icici credit card. On mail they are showing it is delivered on 30/06/2014 by DTDC with Consignment Number d18371594.
                                  I enquiry to DTDC than they told this Consignment Number d18371594 is for kalikat not for maharashtra (thane).
                                  so many times I called to rediff shopping but they are telling me that you will get message but still today they are not responding properly.
                                  today i call back again to rediff shopping to cancel the order but they disconnect the line again i call back then they told me that you will get message than i told them i am complaining than again they disconnect the line
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  customer support has been notified about the posted complaint.
                                  Dear Mitesh Agarwal,

                                  We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you

                                  Regards
                                  Rediff Shopping
                                  Online Customer Service Team
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                                    Bhupesh Kapadia
                                    from Indore, Madhya Pradesh
                                    Jul 1, 2014
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                                    Address: Indore, Madhya Pradesh

                                    I bhupesh kapadia using rediiff mail . com ( [protected]@rediffmail.com)around last fifteen years ; i was successfully using and satisfying with services. In last month there was request for change of password and change the password ; but i forgot the same and could not retrieve. Since the its very old account I could not remember hint question also Please support. With Regards Bhupesh Kapadia [protected] [protected]@rediffmail.com
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                                      byjups3
                                      from Delhi, Delhi
                                      Jul 1, 2014
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                                      Address: Pathanamthitta, Kerala

                                      I was placed order on 21/june/2014 from Rediffshopping Mens Complete Rain Suit & Ladies Transparent Raincoat Combo. order id:9897929 but order was not delivered.But the current status of order is (Handed Over To Courier 27-JUN-2014) but no tracking number mentioned the main thing is after placing order from No reply from rediffshopping I was lot of time contact rediff shopping customer care but they allways don't gave the proper reply please find the proper solution for this
                                      customer support has been notified about the posted complaint.
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                                        A
                                        Abdul Khaliq231
                                        from Shimoga, Karnataka
                                        Jun 30, 2014
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                                        Address: Shimoga, Karnataka

                                        As my order no:9882565, comprising of army cargo which has cost INR 704, is having defect i.e it is not stitched properly according to the size, my waist size is 34 and the pant is also of 34 waist but the thigh portion is not proper it is not coming in to my legs at all, so i request to get some assistance in returning back this product, and getting back my money as soon as possible...
                                        +1 photos
                                        customer support has been notified about the posted complaint.
                                        i have received a defective product and i need it to be replaced.
                                        no response from company after placing a complaint also.
                                        I received my product Electric Chapati Maker Roti Maker Damaged and Defective.
                                        I received my product Electric Chapati Maker Roti Maker Damaged and Defective.

                                        Defective product - Comment #2099245 - Image #0
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