Rediff.com India Complaints & Reviews

I purchased Mini Speaker (two numbers) from online shopping portal of rediff http://shopping.rediff.com/shopping/index.html on 7-Nov-2010. After couple of days I received a courier from Ojjas Enterprises, Mumbai with speaker. For my surprise received only one Mini Speaker that too without USB cable. I called Ojjas Enterprise next day, some named Ravi picked up the call and took note of my concern and promised to send missing USB cable and another piece of mini speaker. Post the call next 5 days no courier is received nor able contact any one ot Ojjas Enterprise, the number keeps ringing but no one picks up. Later I lodged complaint with rediff contact, till today no response.

Need advise and solution. Please advise

Respected Sir,

This is informing your that, i have placed a order on rediff shopping on 2nd nov-2010, I received a product from vendor, but this is defective. While i am asking to vendor simply they told, we have found the product is defective, any how will refund the amount. But it will take 15 days. The vendor representative name is Amith Jadhay and my order is 6148932.

Kinldy do needful please.

Thanks
SRK
[protected]

I have yesterday dated 22nd November, paid for the service of Rediff NG on my mobile by paying online through Master Card but till now nothing has been confirmed on the same... please look into it and get it sorted out asap.

Dear sirs

I purchsed one jewellery from Rediff on 12/11/2010 but after Payment confirmation and approved from my card.. they dint despatched my article.. I spend lots of money in phone calling after 10 days they told me your order cancelled we cant delivery goods.. your amount will be credited within 4-5 days..

But my question is why there is so much poor service.. and payment deducted instatntly but after cancellation why delay in 4-5 days and who will pay damarages


We sincerely to apologize for the delayed delivery of your order

With reference to your Order No : 6172442 , we would like to inform you that instead of keeping your order on hold, we have cancelled your order and refunded the amount charged to you for the same.

The refunded transaction would reflect in your account within next 4-5 working days.

We sincerely apologize for the inconvenience caused to you on behalf of our merchant partner.

Apologize for not being able to complete the order and we assure better service on your future visits.

Warm Regards,
Jason J.K.
Customer service,
Rediff.com


Dear Arindam,

Greetings from Rediff.com

Kindly note that we are investigating your order status with the concerned department. As soon as we receive feedback from them we will revert back to you.

We assure you courteous, prompt service on all your visits to www.rediff.com.

Warm Regards,
Jason J.K.
Customer service,
Rediff.com

Dear Arindam,

Greetings from Rediff.com

With reference to your mail, we would like to inform you that your order: 6172442 has been approved on [protected] .
The lead time for delivery of your product is 7-10 working days from the date of approval and so your order would be delivered according to the same.


Assure you of prompt and courteous response on all your visits to Rediff.com

Warm Regards,
Jason J.K.
Customer service,
Rediff.com

Dear Sir,
Meine www.shopping.rediff.com par mere bache ke liye kuchh products ka order diya tha jiski details niche di hui hai.
Order number: 6069791, Order for: Tent House + Teddy Chair + Swimming Pool, Order Date: 13/09/2010, Total Amount: Rs. 1,049-00
Order dene ke kuchh din baad mere ghar ek courier aya tha. Consignment No.: [protected], Blue Dart Courier. Wo rediff shopping ki taraf se bheja gaya tha. Meine wo chiz khol ke dekhi to usme "FOOTBALL SOFA" tha. Meine jis chiz ke liye order diya tha wo nahi thi balke use bahut kam daam wali product rediff walo ne bheji thi. Meine es baare me bahut baar rediff shopping walo ka contact kiya par abhi tak unho ne mera refund (against product) wapas nahi kiya. Aur ek baat hai ki ye bilkul fraud company hai. Na hi unka koi contact no. hai aur na hi e-mail id. Unhe agar contact karna hai to www.shopping.rediff.com pe ja kar apna suzaav de sakte hai. Please do needful Sir. Me apke reply ka intezar karunga. Thank you...
Suresh N. Thakkar, Mo. No.: +91-[protected], e-mail id.: [protected]@rediffmail.com

I am Viji Nair and have my e-mail account [protected]@rediffmail.com. But my mail account has been hacked by some unknown means and I am unable to retrieve my password. As my email account contains a lot of important mails, I would like to request rediffmail to please help me out in this situation to retrieve my account or delete my email account otherwise people may misuse the contacts of mine.

Please help

I am unable to login to my mail account - [protected]@rediffmail.com. Someone has hacked my password and also reset the security questions so I am unable to recover my password. On the rediffmail site, in the feedback option..

my other email id is...[protected]@rediffmail.com...please resend my password on this id..

Hi,

I am not able to login to my rediffmail account from last 2 days.This is my very old account and need very urgently to access as most important mail comes in this account.

Request you to please look into issue urgently and reply on either on mail [protected]@yahoo.com or call on [protected]

Manish

dear Sir,

Please mail me my password or reset the password and inform me on the below mentioned email is,coz some one has hacked my account and changed the password.Please help me with this coz alll my data and email's are present in it.
Awaiting for your reply.......
You can reply on [protected]@rediffmail.com

I HAVE NOT YET RECEIVED THE PRODUCT


Your order is being processed

Hello Shilpa,

Your order has been approved and it is scheduled for dispatch. Your order details are as below :


Details of Order# 6156884
Item Description Qty. Price

Reebok White Dial Watch 1 349.00


Shipping & Handling: Rs.50.00

Total: Rs.399.00




Delivery Address:
shilpa rewadkar ,
Express Industry Council of India , 501, 5th floor, ,
crystal centre raheja vihar, powai, chandivali FARM RD, NEAR BY TO CHANDIVALI STUDIO ,
MUMBAI , Maharashtra : 400072
INDIA .
40571119 Billing Address:
Shilpa Rewadkar ,
Express Industry Council of India , 501, 5th floor, ,
crystal centre raheja vihar, powai, chandivali FARM RD, NEAR BY TO CHANDIVALI STUDIO ,
MUMBAI , Maharashtra : 400072
INDIA .
40571119



Please make sure that someone is available at the specified address to receive your order. The material will be delivered within 3 - 6 working days from approval of your order.

For queries related to the product and its despatch please find below the details of the vendor.
The vendor may be contacted on working days between 10:00 AM to 6:00 PM.

Product Title: Reebok White Dial Watch
Vendor name: Aurum Infocom
Contact Person: Anu David
Phone Number: 47476091,27513013
Address: K h No 15/24/1 Mangolpurkalan opp Dj Bwater Station Sector -2 Rohini,Delhi - 110085,Delhi,India
Email Id: [protected]@zayosolutions.com

password recovery
Dear Team, I had a rediffmail account "[protected]@rediffmail. com" and have forgotten the password. All my known hint answers are getting rejected and i am clueless now. It would be of a great help if you could get me a new password for this at my alternative email id: m... If my passward is not possible to recovery then close my account from rediffmail kindly my new id at gmail [protected]@gmai.com

Hi,

I am not able to fetch the list of chat rooms on my Rediff messenger. The screen is stuck on the list of chat rooms, however nothing is displayed. This has been happening for past 1 week. Requesting you to kindly look into this.



Regards,
Shashank K. Kanojia

Dear Sir,

Would like to update you and need your help as I made a online shopping through Rediff, they have not yet send me any acknowledgement email or they not even reply to my email, they dont have any contact number, this rediff shopping really make me fool and I am looted with 3050 INR.

Regards
Yusuf

My dear
sir/ Madam
i compant for u..
just thurday my mobile coming to nagpur but mobile is Damage..
What is resone:- My Mobile in Beat Company, mobiel chargare damage and not a searching mobile and not a searching in bule tuth... so plz,.... i requist for u my complant is follow...

My Address:- Badal Shendre ,
Gorewada Wasti, Near Ramnath Kirana Store, ,
Ke Pass, Katol Road Nagpur. ,
NAGPUR , Maharashtra : 440013
INDIA .
3226897

My Order No...[protected] Badal Uttam Shendre


but sorry dont have a photo in thise mobile, mobile photo not a shout

Please resolve my problem,please mail me to surajit.[protected]@vodafone.com



please search sub-<AUTO> 'Rediff=[protected]' Lost password

Hello,

I have ordered three different items from rediff.com and they cheated me on three of them. I also tried to contact them but no body is answering phone and no reply of email complaints.

Product, problem and complaints as follow:
Date Order No. Order Status Product Amount
16-oct-2010 6128734 Approved Heavy Double Set INR 249.00 <- its broken; i complained to them but no response.

16-oct-2010 6128729 Approved Jewellery Set In Whi... INR 249.00 <- it said delivered to me but actually not

15-oct-2010 6126078 Approved Reebok Wrist Watch -... INR 698.00 <- complained 3 times but no response and not received any product.


Hope you people take some action for the same.

Thanks,
JAdav

I purchased a Digital Photo Frame at rediff shopping in the month of july10. In the description it was mentioned as inbuilt 1GB memory. But when it reached us, it was with 2GB flash card memory.

Also it was having a product warranty of 3months. Only at first time it was working after that it wasn't. For the past 2 months am trying to reach the vendor who supplied this using the details which rediff has given at the time of purchase.

But ended up in vein. Those numbers doesn't exist and reiff customer support says it cant do anything. End of all these i learnt that rediff is doing third graded customer support. my 3000 rupees? Rediff is making a huge profit like this.....

I purchased 2 formal white shirts with an impresion and in relevence with the description and pictures flashed in an advertisement.When I opened this parcel I was shocked to see to it that the shirts are no way matching with the advertisement.Immediately I complained to the rediff shopping ,they accepted the fact that the delivery was wrong.Since then I have been asking for the money back but in vain.At the same time I am asking the contact no of higher up and bosses but in vaian.One executive named POOJA VALECHHA giving same and templeted responses asking me to send shirts back within 24 hrs.
If I have paid rediff shopping then why should I contact M/S Disha Enterprises.
Delivery of the product is itself is cheating and unlawful trading practices because THESE ARE CHINA BRANDS AVAILABLE ON FOOTPATHS OF MUMBAI , NO SIZE OF XXL IS MATCHING ANY WAY AND BY ANY ANGLE , Now question arises there off is What is the reliability of Rediff shopping .Executive of the same is misurably failed to respond to my questions I have raised since last 1 2 months through 8 -10 mails .At last I want my money back at the earliest.

I ordered a children's battery operated bike (kids can ride on this) worth of Rs.3000/- thru rediff online shopping...IND MART is the vendor. They sent the defective item and completely useless. My kid never even used for a single time. When i feedback to the vendor, they did not respond well. They purposely delayed to respond to my mail and finally said the warranty period is over (7days). I was cheated like hell. This is the second time for same product. Customers/online shoppers, beware of IND MART and REDIFF online shopping. I had extremely bad experience/frustration.

password recovery
Dear Team, I had a rediffmail account "smkaushik.[protected]@rediffmail. com" and have forgotten the password. All my known hint answers are getting rejected and i am clueless now. It would be of a great help if you could get me a new password for this at my alternative email id: m... If my passward is not possible to recovery then close my account from rediffmail...