Rediff.com India Complaints & Reviews

Hi,

I placed on the order on 7th April -2017 and haven't received it till date. I am continuously contacting the customer care department and they are saying it will take 24-48 hrs and they don't have a system by which they can cancel the order until the order is not deliver. Please read the mail below that the same email is send by the same person with the same assurance on different dates

Mr. Alok,

Please check your email send on 17th are your reply was the same. What is going on. Why are you lying.

Ashish


Dear Customer,

Greetings From Rediff Shopping.

Thank you for writing to us enquiring about your Order status.

We are glad to inform you that the Order is ready & packed with the seller to be shipped. The same shall be shipped within 24 Hrs and the tracking details will be shared with you on your registered email & phone.

WarmRegards,
Alok B
Customer Support
www.rediff.com

At 19 Apr 2017 10:53:16 +0000 (+00:00) from Rediff ShopSupport :
Dear Customer,

Greetings From Rediff Shopping.

Thank you for writing to us enquiring about your Order status.

We are glad to inform you that the Order is ready & packed with the seller to be shipped. The same shall be shipped within 24 Hrs and the tracking details will be shared with you on your registered email & phone.

WarmRegards,
Alok B
Customer Support
www.rediff.com

Dear sir,
I am Mahavir Khude from baramati. I purchased Mi Power bank 10400 mAh Xiaomi Battery.But this device not working properly. The details of product is given below

Order No:[protected]
Tn.Id.:[protected]
Product Details:[protected]: Mi Power Bank 10400 mAh Xiaomi Battery Pack With 3 times Phone Backup

So please give my money back which is spent on this product. It is my request please transfer cash as soon as possible.

Last week i purchase a body shaper belt from rediff online shopping..it's cost is Rs.234 including cash on delivery. But it's quality is not good. It's elastic get tampered in One day...This Product is having third class quality...And i think my money & time gone to waste...So pls if you possible pls send a good quality belt...as your brand name like.rediff.

What did i made wrong to opt you...

First of all i did not get the correct product as i ordered, sub subsequently, delivery boy collected the item without proper verification and hence i lost my valuable item as it was wrongly packed up in return parcel.

Then one of your representative offered me a gift voucher.

When i tried to use it, it was well applied and during paying the remaining difference, the payment was unsuccessful due to technical

Time out error. Subsequently the gv become invalid or expired.

Further, i wrote to you, i get a written communication that your order has been successfully placed... Then i asked the order confirmation sms or email, then your replied comes that due to online payment declination your order has been cancelled..

Again i wrote to you, regarding the gv, your representative called and convince me that the same gv will become activated after 48 hours...

Now i receiving return communication from you "we would like to inform you that gf voucher coupon code available for one time use, hence now the coupon has been expired. Kindly place a new order by any other mode of payment."

Since i had not used the coupon due to online payment gate way time out error... Then how it could be used by me...
As one of your representative called me and told that the gv coupon will be revert to me... Since i was not able to utilized...
Then how can you deny,

These two situation are entirely contradictory.. Means you are discouraging the online payment...

What an interesting story, is it not it? Why you are joking... Seems not to be serious... To resolve the concern.

I am keep writing writing since the day one... And every day receiving surprising resolution from you.

How can a customer can believe on you as multiple and contradictory response you proving...

Is this the correct policy for online shopping, just lure get investment.

Kindly address the issue to your higher ups and resolve it suitably.

Thanks & regards
Jitendra kumar

Dear Sir,

With reference to the captioned subject. I find that attackers stole information from rediff.com even though it is a secured server with HTTPS .The proof is attached for your reference. Moreover my card number has been hacked and my bank balance has been utilized by the fraudster. I request you to take appropriate action on the same to protect the private details of your customers. Thank you.

Regards
Jashmine.P

My mail id is - [protected]@rediffmail.com. I forgot my pass word & answer of security question. My name is - amitava ray, registered phone number is - [protected], date of birth is - 16.07.1971, birth place is - bongaon. I had changed the pass word 3-4 days back. Please arrange to send my password to my alternate mail id - [protected]@gmail.com & registered mobile number.

Dear Sir I purchased chrome plated beeding for Manza window by Order No.: 14077753 amounting Rs 1598+ rs 88 shiping charge, but that was very poor quality, refunded two months back did not get money back till date, I advised to every one please dot bye from rediff shopping mee to going in consumer court material picked month back .I have recived confirmation mail too.but not money back

This is to inform you that the amount for your order ( #[protected] has been refunded.
Order Details
Order No.: 14077753
Payment Mode: Cash On Delivery
TRACK ORDER
Delivery Address
devendra kumar,
C-208, NTPC TOWNSHIP VIDHYUTNAGAR,
DIST GAUTAMBUDHANAGAR,
GHAZIABAD, Uttar Pradesh - 201008
INDIA
Items In Your Order


AutoStark Imported Side Window 20 meter Chrome Beading Roll For Tata Manza
Quantity: 1
Sold by: India Mall
Rs.1598.00
Delivery by 21-Jan
Price Rs. 0.00
Shipping Rs. 88.00
Total (Including Taxes) Rs. 88.00

Sir,

my name is spencer rodrigues i had a email [protected]@rediffmail.com .i know a couple of paswords which i was using before one was gailad 2nd was cocacola than one day i set a new one and i just cant recolect it
and the mobile number i dont use anymore i have a music software that i use which is registered in thid id and since i cant open my email i cant get to do anything now its been two years thi email i cant acces but i[censored] can help me it will be great i can give you watever details else u might need to verify cont tact me on spencer.rodrigues2mail.com

thanking you
spencer

All letter orignal with stamp i have
My name is pritam singh. Do you know any raju pandit safdarjung hospital.

Ir kuchh logo ko yeh job provide karke paise le rha hai yeh aap pta lagao
Fraud kam to nhi kar rha hai.

Agar sahi hai to koi bat nhi hai agar galat hai fraoud to phone karke pta
Lagao.

Mere pass sari information hai raju pandit ki.

Uska no.+91-[protected], +91-[protected], [protected], [protected], [protected]

Yeh sab usi ka no. Hai

I had ordered a bluetooth headset. It has been delivered and I found it defective. When complaint submitted by email they have reiterated that the item ordered by me is delivered. The supplier name is :

Deepa Uppal
Ground Floor, Shop No.18, Central Market,
DDA Flats, Kalkaji,
New Delhi - 110019

I have asked for a refund and the same is not forthcoming. Also the product supplied is duplicate. Please help me to get the refund. The amount is Rs.444 + Shipping Rs.49 = Rs.493.

My order no is 14147560 and complaint no is[protected] the product they deliver is of very poor quality and when i told them to return it they are telling they will not return it and their customer executive Abhishek is very rude Dnt know how to talk to customer

Please solve my issue soon or else I have to escalate this matter to consumer Court

Sabhajit chauhan
[protected]

I have complained more than 10 to 12 days against product supplied by you. I have received the product in difference size, but till today not replace the product. My product order was "xl" size but product received "m" size. The cont no of supplier is [protected]
Kindly arrange to replace the product as per the order immediately.
Thanking you
Sreekumar sengupta
[protected]

I am unable to do login to my rediffmail account from mobile and Tab, but if I try with web browsers like IE or crome it is possible.
please guide to fix this issue
my mobile number is [protected]
my email id: [protected]@rediffmail.com
alternate email ID : [protected]@gmail.com

recently I have changed my password and there after I was able to do login to my rediff account on web browser

Dear sir,
My email id is [protected]@rediffmail.com. once time, it was opened in a mobile set from some other and it was not log outed by mistake.Now, my email id is continuously accessed by him.i have also changed my password several times.morever it is not effected.please help me

Order No.14184017, Transaction Number[protected] dt 7-3-17

Through above I have recd the parcel on dt 9-3-17 and paid COD amount Rs.463/- . On opening the parcel I have found Air Compressor which recd. is not filling Air & Meter of it also not moving.

So requested kindly to replace or cancel the order and refund the cash.

I had to complain here because despite of complaining in their website for more than many, they aren't resolving my problem.
I ordered automatic electric wax heater on 13 Feb 2017 and it's been showing me "Ready to dipatch" status since the day i've ordered. After a week i asked them about my order asking where it is cause it still wasn't dispatched. They even told me that it takes 2 days to dispatch but seller hasn't still dispatch, than they said they'll dispatch the order within next two days. Even after many days my ordered product still wasn't shipped. I decided to cancel the order because i already order one from another website and got within a week. I canceled my order and the rediff team mailed me that it can't be canceled because the product is dispatched. I don't know how is it possible cause the status was still showing "Ready to Dispatch" on my order. I even sent them screenshot for the proof but they asked me more days to look upto my order. I know they are fooling me cause i already paid for the order. I just want my paid money back. I dont want any of their product anymore. After many days or complaining they still dont want to refund my paid amount back. Please look up to my problem and refund me ASAP.
P.S. - I'm attaching the product details and email details they sent me which is the proof they're fooling me.
Thank You.

I have ordered a product through rediff Shopping and it has not been delivered yet. When i sent email there were no reply form them.
When i contacted the seller the seller number is out of service. I have sent several emails to rediff but no response.
Order Details:
Date: 17 Feb 2017
Order ID: 14142113
Order Status: Approved
Product: E-Kart Foot Air Pump Heavy Compressor 8cm Cylinder Bike Car Cycles & all other vehicles
Order Amount: Rs. 328
Delivery Status: Ready to dispatch.
Vendor: Niara
Vendor Contact No:
[protected]
Vendor Email:
deals.[protected]@gmail.com

Thanks,
Senthilvel [protected]

Rediff:

Dear Azar,

Greetings from rediff.com

Apology for the inconvenience cause

With respect to your mail we would request you that kindly elaborate on the exact problem you are facing so that we can give you the optimum resolution.

We request you to explain the issue more clearly, so that we can investigate the same and provide you with an optimum resolution.

Warm Regards,
Abhishek
Customer Support
Rediff shopping

P.S : Please do not change the subject line for the future correspondence

My Mail to Rediff:

Hi Abhishek,
Thanks for the Earnest reply.

I am sharing you the Photos of the item, so that it will be easier for you understand.

Issues with the item are:
1. Dupatta colour mismatch.
2. Embroidery missing at the back (Also Embroidery was shown on the website).
3. Item size is short.
4. Low Quality.

Photo 1 shows front with embroidery and duppata colour mismatch.

Photo 2 is the duppata with complete different colour and embroidery bute missing.

Photo 3 shows back with missing Embroidery.

Photo 4 is the actual item being displayed on Rediff website.

I will like to have refund for the item.

Thanks, And please do the needful. Its Pleasure shopping on Rediff.

Regards,
Azhar kazi

Next Mail By me:

With reference to the ticket no.[protected], I would like to know your action on my compain about the product.

It seems ridiculous from your side as i have not received a single reply from your side nor your entire Support Team.

Its becoming a great experience shopping on Rediff.

I have purchased a i20 seat cover and product quality is not good and its not water resistant as they have mentioned in the rediff shop website.. so i have informed this from the first day but am not getting any good response from rediff team...

This is too bad as there is no response from rediff for the bad product replacement...
this is the complaint number and orde number, , , [Ticket#[protected]] RE: Product Received is not of Good Quality/ not working)

Now rediff group telling me to send the parcel to seller because they are not responsible for the bad product... So am giving time till monday morning to rediff group for replace of good product for me...

The Item was ordered on 18 Feb and received on 25 Feb 2017.

Received item was found not getting charged.

Complaint raised regarding receipt of damaged / defective item on 25 Feb 2017.

When called customer care on 27 Feb, the rep indicated that they have already raised the issue and will get response in 48 hours. In addition he indicated that logistics is not available for shipment / pick up.

Again i called customer care on 2 Mar, the rep indicated that the issue will be resolved by evening.

Till now, no actions taken.