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Rediff.com India Complaints & Reviews

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Updated: Aug 21, 2024

Complaints 2617

Resolved

576

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2041

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Address: Ujjain, Madhya Pradesh, 456001

Website: Rediffmail ID is Hack

Dear sir,
I have rediffmail id but at date 21st dec some one hack my personal id [protected]@rediffmail.com and change my all setting like primary mail id & password recovey mobile number he also hack my facbook id also i thank the hacker id is [protected]@rediffmail.com because in facebook id show primary mail id is [protected]@rediffmail.com

Please unlock my id its very important for me
Any communication please mail my new id [protected]@rediffmail.com
You awaiting for your responce

Rediff.com India customer support has been notified about the posted complaint.

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U

UserR1

Jan 5, 2017

My rediffmail account is hacked & the hacker changed all my security questions. I am doubted the hacker using my Account. So please do the needful to delete my account permanently or to retrieve my account.

A

Arifka1234

from Mumbai, Maharashtra

Jan 18, 2017

Dear Sir/Mam,
I received my rediff Order ID: 14036408.
However, one of the bulb is not working and I have already communicated this but yet I have not received any response from your side.
My earlier ticket number were as below:
Ticket#[protected] dated 05/01/2017
Ticket#[protected] dated 04/01/2017

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Address: Almora, Uttarakhand, 263601

Website: rediff,com

I have ordered a Gents Ultra Soft Polar Fleece Jacket Thermal Winter Wear Jersey - Men Black on rediff shopping. I have received a packet on December 13, 2016 in which I got a navy blue coloured third class jacket which we can get from any redee wala in Rs. 100-150. Though many of my friend told me not to buy any thing thru rediff shopping but being a very old member of rediff family I did not believe them and finally be cheated.

Rediff.com India customer support has been notified about the posted complaint.

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P

Pushpendra Sain

Jan 2, 2017

Sir, my order no.14028440 and[protected] has delivered on 27 dec 2016 but these products are not which i ordered.so either you send right product or refund me my money...

B

Brij Mohan Pandey

from Almora, Uttarakhand

Jan 13, 2017

Heartiest Greetings.
I have lodged a complaint on December 20 and send a mail to customer care ([protected]@rediff.co.in). With in 24 hour I received the response. Finally they have cancelled my order and I have received my money in my account. I thank you very much for the support of whole team.
BM Pandey

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Website: shopping.rediff.com

I have ordered for two pairs of watches from rediff shopping on 06/12/2016.The delivery date estimated was 15-16 Dec'16. But so far i have not received the product.When i raised a ticket for non-delivery of watches i am not receiving any feedback from them.The below ticket numbers raised are unanswered.

Ticket#[protected]
[protected]
[protected]
[protected]

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Address: 671310

Website: shopping.rediff.com/customer-care/refund-status

On dec-04 i have made an order with order id 13988976...
1. Mototrance Sporty Arc Blue Green Bike Body Cover For RoyalEnfield Classic 350
2.Jbl T280a Wired 3.5mm Jack Mic Music Handsfree For Ios & Android Mobile
order is approved, the first item received on 10/12/16...but the second item not received yet...i have contacted many times and send ticket number also...track order shows only ready to dispatch...now it shows refunded due to cancellation...i want to know who is cancelled the order? no messages are received against the refunded money.

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Address: Mumbai City, Maharashtra, 400016

Website: Rediffmail

My inbox is not opening also saying that their some error in processing it. Kindly rectify it as i am expecting some important mails. It is not taking my password also. I again reinstall it in my mobile but it was of no use. I also log in computer still no success pls do it on urgent basis as many important mails I was going to receive from my office and else

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Address: Raipur, Chhattisgarh

Someone has change my password. Of rediffmail id and hint question ([protected]@rediffmail.com), how can i can retrive our password. To whom i contact regrading.
It seems my rediffmail account is hacked and alternate id is also hacked.
What to do.
If any docuemts regrading our genuines i will show.
If any information send me at [protected]@gmail.com.

Dec 19, 2016

Complaint marked as Resolved

company ask me the proof of genuineness and after submit proof, restore my mail id .thanks to rediffmail and cosumer complain department

Rediff.com India customer support has been notified about the posted complaint.

Dec 16, 2016

Updated by splucky1234 Someone has change my password.of rediffmail id and hint question([protected]@rediffmail.com), how can i can retrive our password. To whom i contact regrading.
It seems my Rediffmail account is hacked and alternate ID is also hacked .
what to do.
If any docuemts regrading our genuines i will show.
if any information send me at [protected]@gmail.com.

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N

Nitin Kapadia

from Mumbai, Maharashtra

Dec 19, 2016

This is with reference to my order (Order No.:[protected] on a casio watch I would like to return the watch. I had a talk with the vendor and they are ready to pick up the watch and refund the amount. But its rediff who doesnt who is not initiating the refund.

A

abhay Aryan

from Delhi, Delhi

Dec 23, 2016

I had purchased one item through rediffshoping.com and item was damaged and gave complaint to customer care but after one month they are saying it will not possible for refund I have all detail

regards
Abhay

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Address: 400069

Dear sir / madam,

I had placed an order on rediff shopping for hd 720p dvr spy digital camera eyewear glass 32gb exp through online on www.rediffmail.com, the order no. Being 13973553 placed on the 27th november 2016 and made online payment through debit card for 1675 inr and the product that was delivered to me on the 3rd of december 2016 was defective and non-functional. The button does not work and the device does not get detected in usb as it is supposed to work after charging as per the manual. It just does not come on or off with the one button provided it is confirmed that the supplied device is defective. I immediately tried to call on the vendor`s number provided on the memo number being: [protected] several times but not answered even once.

Ultimately i wrote very clearly to rediff email id provided on the memo ([protected]@rediff.co.in) about my grievance describing the nature of my complaint still i did not receive a single concrete feedback from the company. Ultimately i called up rediff on their mumbai number: 24449144 that was not answered. Then, i found their customer care no. [protected] and was provided with complaint no.[protected] and had spoken to one vishwas to refund the money who said the company will revert and arrange a pick up and refund the money but to no avail. Is the amount i have paid to this fraud company in vain?

Please help the next course of action as i have decided to fight against this fraud company.

Thanking you in anticipation.

Sincerely,
Hosang jhangir umrigar
Cell : [protected] - [protected]

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Address: Mumbai City, Maharashtra, 400070

Website: Rediffshopping

I am getting wrong product, and when I discuss with customer service they said just send email with attachment of your delivered product.
But I am sending with attachment below 2 mb size on jpg format.But they are getting any email, it's really surprised.
They can't help me without getting mail.
It's really ridiculous.
Regards
Sudama rauta
[protected]

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J

JEEBAN KUMAR Biswal

from Remuna, Odisha

Dec 12, 2016

Unable to login [protected]@rediffmail.com. mobile no.[protected]

S

shakti katyal

Dec 19, 2016

I have tried all help with Rediff customer care. They refuse to do anything.

I can't access my old emails, prior to 2010

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Hi Sir/Madam,

This is to inform you that I've ordered the one product (Order number:[protected] in rediff shopping on 29th November 2016 and I've paid for that. I supposed to get the product on 6th December 2016. Till now I didn’t get the product. Every day customer care is telling “Sorry for the delay, By EOD you will get your product.” But I didn’t get the product. I’ve sent couple of mail to customer care. I didn’t get any reply from them.

On 10th Nov 2016, I ordered same product (Order No.[protected]. It was also cancelled. The reason was "Due to Door Lock it was returned to Supplier”.

I've given my office address for both orders. I was really surprised How Door was locked for a Multinational Company. I didn't get any call from Courier person.

I am really frustrated on service of Rediff Shopping. Kindly look into this matter.

Thanks and Regards,

Biplab

Mobile : [protected]

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Address: New Delhi, Delhi, 110020

Website: www.rediff.com

Dear Sir/Ma'am,

I have ordered for Scatchite Boxer Casual Shoes Size:- 6 on Dtd. 29.11.16.

I have payment against above order on dtd. 29.11.16 through Net Banking .

Re-great to inform you that till date. I have not received my order.

Plz let me know when I will get my order. I am unable to contact your customer care executives as your customer care number is not working.

Plz treat this as most urgent waiting for quick reply.

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M

Muzeb

from Chennai, Tamil Nadu

Dec 12, 2016

I am booked in infocus charger but you delivered to samsung charger . This charger not compatible with my phone .rediff.com quality and packing checking failed. I want my charger or refund amount. Rediff packing service not good.

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Website: Rediff Shopping

1) i purchased some dress materials from rediff shopping on 19.10.16 (Order no.[protected], which got delivered on 24.10.16.
2) the materials did not match the description on the site and i raised a query with details and photos immediately on the same day, 24.10.16.
3) received a reply on 2.11.16 (Ticket#[protected] that they will arrange for reverse pickup by delhivery and the pickup was done on 2.11.16. I tracked the parcels and the returns were received by the seller on 8.11.16.
4) received a reply from rediff cc that i will receive replacements in 7 days on 10.11.16.
5) i did not receive the replacements and raised a query again on 18.11.16 to which rediff cc emailed saying they were very sorry and will cancel my order and process my refund in 3-5 days.
6) it has been 10 days and i have not received my refund (Rs. 1659) and they are not responding to my emails as well.

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Address: New Delhi, Delhi, 110046

Website: shopping.rediff.com

Dear Sir.
This is Regarding those ten 12watt led bulbs which you
have delivered me yesterday. I want to bring your kind attention
to the fact that Neither these LED bulb are NEW not even single
one nor it is giving output light (LUMENs) of a Standard 12 watt
LED bulb as mentioned in your deal. At the end of the day we are
being feeling cheated by these Fraudulent act. Things are not
even near the comprehension i'e Even if it gives 9-10 watt
output it can be a fare-deal but being and Electrical engineer
I measured its consumption wattage and lumens it hardly gives
the output of 3 watt lamp. So I wish please obilized us with
your fare return policy as the whole items in this carton is
second-hand or used and equally not giving the desired level of
output as mentioned in the deal. I request you to make an
arrangement for the product return or replace with the fresh
12watt(approx) LED bulbs.

+1 photos

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Address: Raebareli, Uttar Pradesh, 229406

Website: rediff shoping

4th Reminder

I have booked surat tex multicolor silk casual wear printed sarees with unstitched blouse vide order no. 13878671 and it will be deliver by 24 oct. 2016 by kalazone silk mills. The seller mentioned in tracking that it has been dispatched vide awb number : eg[protected]in through india post on 19.10.2016. I have already paid the payment for the same. When i am tracking with india post, it shows that no consignment . I never purchase from this site and advice to others not to do any purchase/transation from
this site. Because this is fraudy and cheating site.

A.K.Agrawal
Mob. [protected]

Rediff.com India customer support has been notified about the posted complaint.

Nov 19, 2016

Updated by amod kumar agrawal 4th Reminder

I have booked surat tex multicolor silk casual wear printed sarees with
unstitched blouse vide order no. 13878671 .He has not deliver nor refund the payment. I never purchase from this site and advice to others not purchase for this redif site. Because this is fruady and cheating site.

Amod Kr. Agrawal
MOB.[protected]

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Address: Mumbai City, Maharashtra, 522101

Website: rediff shoping

Sir i have ordered non stick tawa from rediff shoping and i have got the product and after getting product delivered i am not satisfied with the quality and i dont't find this product to use good so i have placed a return for that on the same day itself and after that they told to send the product which i have got and in the website they have mentioned that we can return if not satisfied with in seven days the same polacy i have followed but the rediff is not providing the pickup and they are fraud they are just blaming the customers please help me regaurding my refund ... my order id : 13930665
product name:Non Stick Tawa

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Nov 17, 2016

Updated by shaik nagoorvali mr rediff mail id is vali.[protected]@ rediffmail.com

Nov 17, 2016

Updated by shaik nagoorvali sir i have paid 286 rs for this non stick tawa i have send the my order id also:13930665
my rediff mail id :vali.[protected]@rediffmail.com sir every day i am calling to the customercare center but they say every time wait for 24 to 48 hrs and today also i have called they told the same dialog please help me regaurding my refund and product pickup they are not responding and they are blaming the customers please take action on this the product which they have sent is not good in quality i am not satisfied i have already mentioned about that and the customer support members are sending the mail like[With reference to your mail, We need to inform you that the product which you have received is the same product which you have selected while placing the Order] like this yes i to know that i have got the same product but after looking the product i doesn't look good in quality i dont want this product they have already mentioned in the website that with in seven days the product can be returned the same day itself i have placed the return for that product which i have got but till now the customercare members are not providing the pickup . sir as they have mentioned that if the customer is not satisfied with the product he can return it and this product have return polacy so i too followed the same polacy and placed the return but on 4th i have placed return but every day i am calling and till now i have not got the pickup and not got any refund please i feel free to contact with this Consumer complaints thats why i have contacted you so please help me regaurding my issue /Complaint i hope you will definately go with my case ...Sir they are just maintining the website but they are not following their rules which they ave mentioned means about refund return polacy like that ...

Nov 30, 2016

SL Sharma's response I want to see mail dated 30.07.2016 and not 30.03.2016

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S

SL Sharma

from Gurgaon, Haryana

Dec 5, 2016

I want to see one of my mail dated 30.03.2016 from IRCTC but I am unable to retrieve it as my account was locked as I was not using it for a long period.

Please help me.

Regards
SL Sharma
[protected]@rediffmail.com
Dated 30.11.2016

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Address: Raebareli, Uttar Pradesh, 229406

Website: rediffmail shoping .com

3rd reminder

I have booked surat tex multicolor silk casual wear printed sarees with unstitched blouse vide order no. 13878671 and it will be deliver by 24 oct. 2016 by kalazone silk mills. The seller mentioned in tracking that it has been dispatched vide awb number : eg[protected]in through india post on 19.10.2016. I have already paid the payment for the same. When i am tracking with india post, it shows that no consignment. I have talk with your customer care. He tell me i will trace and inform you, but no information nor sarees received till date. This is very bed image with rediff shoping. Who will do shoping...

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Address: Pune, Maharashtra, 411017

Website: shopping.rediff.com/?sc_cid=inhome_icon

Hello Guys...It seems that Rediff is just fooling to customer and imposing their own hidden policy on customer's head. I had ordered a cloth size of XXL but its too small and not wearable at all. When I approach to customer care for return and exchange of the product then they are telling story that as per policy it can not be return or exchange. PLEASE BE AWAY SHOPPING FROM REDIFF.

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Address: East Khasi Hills, Meghalaya, 793003

I have ordered for the following item on 18.10.16 and till writing of the mail, I have not received it and no correspondence has been received lately from the supplier.
If not in a position to supply, please refund my money at the earliest.

Electric Hot Case Tiffin Lunch Box 3 Compartments
Courier: Delhivery
Sold by: KAMALJEET KAUR
Rs.625.00
A/W No S[protected]
Expected Delivery by
4 - 7 working days
In case you want to get in touch with the seller for additional product related information, here are his details:
KAMALJEET KAUR & B-47/3, Fateh nagar, Jail Road, New Delhi, New Delhi - 110018, Delhi, India
Please feel free to visit our Customer Delight Center for any order related queries.
Thank you for shopping with us
Rediff Shopping

JADABENDRA BHATTACHARJEE

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N

Nikhil Sahal

from Kotputli, Rajasthan

Nov 14, 2016

I have purchased elite i20 auto zipper .but I got a wrong supply..now they are not ready to replace the product..so I recommend everyone not to buy any product from rediff. I called customer care and mailed also but didn't get positive reply..my order no 3886814. I have ordered.from flipkart and amazon but never faced any problem ..

S

santask

Nov 23, 2016

I ordered apple iPhone 4s charger and data cable order number[protected]. but I got earphone and data cable. Data cable is not working at all, I already have earphone so don't need earphone. I want refund my money

Non receipt of ordered item. - Comment #2603824 - Image #0

A

Arti Sanmarkan

from Pune, Maharashtra

Mar 2, 2017

Hello Team,

I have not yet received the below mentioned item. When I click on track my order it shows no items ordered.

Kindly check and confirm when will I receive the order and if the item is not available please refund my amount.

Order Details
Order No.: 14098371
Payment Mode: HDFC Bank Direct Debit
TRACK ORDER
Delivery Address
Uma Sanmarkan,
105, Excellencia C, Casa Bella, Palava City. Near Lodha World School, Kalyan Shil Road. Dombivli East.,
THANE, MAHARASHTRA - 421204
INDIA
Items In Your Order

Weighing Scale Personal Use Mechanical Weight Machine
Courier: V Xpress
Sold by: KAMALJEET KAUR
Rs.795.00
A/W No 8334405
Expected Delivery by
5 - 8 working days
In case you want to get in touch with the seller for additional product related information, here are his details:
KAMALJEET KAUR & B-47/3, Fateh nagar, Jail Road, New Delhi, New Delhi - 110018, Delhi, India
Please feel free to visit our Customer Delight Center for any order related queries.

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Address: Raebareli, Uttar Pradesh, 229406

Website: rediffmail shoping

I have booked Surat Tex Multicolor Silk Casual Wear Printed Sarees With Unstitched Blouse vide order no. 13878671 and it will be deliver by 24 Oct. 2016 by KALAZONE SILK MILLS. The seller mentioned in tracking that it has been dispatched vide AWB number : EG[protected]IN through India Post on 19.10.2016. I have already paid the payment for the same .When I am tracking with India Post, it shows that no consignment. I have talk with your customer care. He tell me I will trace and inform you, but no information nor sarees received till date. This is very bed image with rediff shoping . Who will do shoping with your site.

Please see the matter eighter deliver or refund the payment without any delay.

(Amod Kr. Agrawal)
MOB. NO. [protected]

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Address: 413001

Website: rediff.com

This refers to my Online purchases made on Rediff.Com Shopping Order # 13880848 delivered on 24.10.2016

1. I had ordered Blue color Mats but recd.Purple color Mat
& against Beige color ordered, white color Mat set was
delivered. The Mats delivered also are of a different
material and make hence had sent a mail to take back
the material, I have been issued a ticket No.also for my
complaint #[protected] on 24th Oct.2016 but till today
there is no response to resolve. I have been raising a complaint almost everyday since then & everytime only a Ticket No. is created with a promise to resolve within 48 hrs but it never gets resolved. Pl. take up the issue & oblige.

+2 photos

Rediff.com India customer support has been notified about the posted complaint.

Nov 07, 2016

Updated by pankajnavbharat Rediff.com dropped a mail on saturday after I lodged the complaint here
stating that ' they tried contacting me but my mobile was not reachable '
which is utter nonsense as my mobile was working perfectly having recd.
calls all throughout the day ! there was not a "single missed call" !!
It now goes to show that they are finding reasons not to resolve !!
Please take up serious action against "rediff.com" for providing this
poor service to customers & cheating them with wrong delivery of products
& then not even bothering to resolve...there is no Tel.no.also stated
anywhere where a customer can call & address the issue ??

Nov 08, 2016

Updated by pankajnavbharat There has NO CONTACT/response from Rediff.com/shopping even after
2 reminders seperately sent by mail to them !! it is looking very strange
that they are not responding and not bothered to resolve.
Please take up the matter with rediff.com.
Order # 13880848 & complaint Ticket #[protected] on 24th Oct.2016
Rediff.com India Complaint Status Update [ID: 1421058]

Nov 09, 2016

Updated by pankajnavbharat No contact from Rediff.com to resolve on my Order # 13880848 & complaint Ticket #[protected] on 24th Oct.2016
Rediff.com India Complaint Status Update [ID: 1421058]

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1

1param

from Delhi, Delhi

Nov 8, 2016

Hello Sir,
before few time, i think i change my password. so that changed password I forgetted. my id [protected]@rediffmail.com - password and security question, please inform me how i reset this
my alternative id is [protected]@rediffmail.com

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Address: 110021

The subjected order was palce for the mentioned headset and the money debited from my sbi credit card account on[protected]. I have neither received the item nor credit to my credit card account. The amount is rs.174.00. It is almost more than one month now yet you are not reverting back the money yet to my account. I have so bad experience with. Your shopping service experience reference is not advisable to anyone.

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