Rediff.com India — [ticket#[protected]]products details

Dear Sweta,

Thank you for your reply, but your partner has nowhere mentioned whether the product is Original or Copy. As a customer when I am going to spend around INR 8000 for this item and that to buying through a renowned website I should have rights to know whether the item is Original or Copy. Yes I can see the product specifications, but I can’t see any where whether this is Original or copy. As a very well know website globally you should have proper information about this. Please assist me in this.

Thanks & Regards,

Shaswat Shekhar

Engineering, Construction, Operations and Maintenance - ECOM
Petrofac Limited, Petrofac House, Al Khan,
P O Box 23467, Sharjah, UAE

Email: shaswat.[protected]@petrofac.com
Tel: +[protected]Board)
+[protected]Direct)
Fax: +[protected]
Web: www.petrofac.com

From: Rediff ShopSupport [mailto:[protected]@rediff.co.in]
Sent: Tuesday, May 16, 2017 3:28 PM
To: Shekhar, Shaswat
Subject: Re: [Ticket#[protected]]products details

Dear Sir,

Greetings from Rediff.com

With reference to your mail, we would like to inform you that our enabling partner has displayed all the information on the web site we request you to kindly click on the following link to the get the further details about the product.

http://shopping.rediff.com/shopping/index.html?sc_cid=inhome_icon

Please be informed we are unable to provide much more information rather that what is displayed on the site.

Further you can place an order by following these instructions.

1. Choose what you would like to buy

2.Click on the link ' Buy Now ' when you are ready to make your purchase.

3.You can Remove or Change the Quantity of any item in your bag.

4. ' Create' an account' if you are a first time shopper. Or Login in the ' Returning Users' field if you are a returning shopper.

5.If it is a gift order Click onto the ' send as gift to another address ' wherein a page will be displayed to enter the shipping address and the message. You can either choose from the drop down list of address or you can enter the address.

6. Click onto ' Complete your Order ' after choosing the required mode of payment.

7. Please retain your Rediff order number carefully, as this is a ready reference for future communication.

Warm regards,
Sweta
Customer support
www.rediff.com

P.S. Please do not change the subject line for future correspondence