Rediff Shopping — received product in different color

Address:Hyderabad, Andhra Pradesh

Hai am B. VANI i ordered Premium 2 Tone flip cover for samsung galaxy 7562 on 13- nov -2014 at 1.53pm in rediff online shopping i ordered the first image product and i received the product in different color as in second image. am not satisfied with the product let me know that can you exchange that product what am ordered and my ordered id :10690129 if you people are not sending the ordered product, customers are not able to e buy in your website. my contact no [protected]
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Dear Vani,

Greetings from Rediff.com.

We would like to inform you that, the mentioned order has not been dispatched / delivered by our partner hence to check further details on the complaint we require the courier details through which you have received the product.

Regards,
Team Rediff Shopping
Dear Vani,

Greetings from Rediff.com.

We woul dlike to inform you that, reverse pick up has been arranged for the product delivered. Post the pick up the order value would be refunded.

Regards,
Team Rediff Shopping
Dear Vani,

Greetings from Rediff.com.

We have received bank details from you and the refund is in process, same shall be credited to your account in next five working days.

Regards,
Team Rediff Shopping
Online Customer Service Team
[protected]
Dear Vani,

Greetings from Rediff.com.

Your NEFT has been successfully credited to the bank account via UTR NO. CITIN[protected] on 20th December 2014 for Rs. 687/-

Regards,
Team Rediff Shopping
Online Customer Service Team
[protected]

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