| Address: Thane, Maharashtra |
ORDER NO - Product no - 1022097
Details of Order# 10220971
Item Description Expected Delivery Time Qty. Price
Randy Orton Xl 2 - 5 Days 1 469.00
The Rock 44 3 - 6 Days 1 449.00
Shipping & Handling: Rs.78.00
Total:Rs.996.00
+ courier charges paid my me for refund procedure -- 230
Actual amount to be received is Rs 1226 /-
THE ABOVE DETAILS ARE WHAT I HAVE ORDERED AND I RECEIVED THE BAD PRODUCTS FROM THEIR SIDE .
THE ORDER WAS RECEIVED TO ME ON 14TH AUGUST. AFTER THAT IMMEDIATLEY I CALLED THEM FOR REPLACEMENT OR REFUND BUT THEY AVOID IT AND THEY TOLD ME TO PACK AS IT IS AND THEY WILL REVERT ON MAIL FOR FURTHER PROCEDURE ... THE WATSED TIME FOR ALMOST 1 MONTH AND NEVER REPLIED TO IT FINALLY I RECEIVED A MAIL FROM CATHERINE REDIFF EXECUTIVE MENTIONING THAT
FOR THE REFUND PROCEDURE AS PER THEIR MAIL . I HAVE TO DEIVER PRODUCT ON THE GIVEN ADDRESS - EVA Enterprises
3-4-17 & 18 Flat No.402, Vinayaka Residency, Street No.2, Barkatpura, Hyderabad - 500027, AndhraPradesh, India
WHICH I DID ON 11TH SEP FROM MY MONEY ITSELF I EXPRESS COURIERD THEM THE SAME PRODUCT AND IT WAS DELIVERED TO THEM ON VERY NEXT DAY ON 12TH SEP 2014 . BUT AFTER THAT I DIDNT RECEIVE ANY REVERT ABOUT MY MONEY IN THIS PERIOD OF TIME I HAVE CALLED THEM SEVERAL TIMES AND INFORMED ABOUT THE DEIVERY AND ALSO GAVE THEM THE PRROF AND RECEIPT OF AIRWAY BILL NO .. BUT THE CUSTOMER EXECUTIVES ARE UNETHICAL AND UNANSWERABLE ..
THEN AGAIN WHEN I CALLED THEM THE TOLD ME TO SEND MY BANK DETAILS FOR THE REFUND PROCEDURE AND I WILL RECEIVE MY PAYMENTS IN 7 WORKING DAYS ...
EVEN I DID THAT I SEND THEM A MAIL WITH MY BANK DETAILS ON 19TH SEP 2014 . WITH ALL THE DETAILS BUT YET THEY HAVE NOT REVERTED ANY REFUNDED ... ITS ALMOST 3 MONTHS NOW AND ACTUALLY I HAVE PAID A LOT FOR THE FOLLOWUP THAN THE ACTUAL PRODUCT, , , MY PHONE BILL IS COMING AVERAGE 1500 EVERY MONTH . BECAUSE OF THE FOLLOWUPS .
I MIGHT HAVE CALLED THEM COUNTLESS TIME AND ALSO REQUESTED THEM TO FORWARD THE CALL TO HIGHER AUTHORITIES OR MANAGERS BUT THEY EVEN DON'T DO THAT ALSO ..
I URGE TO WHO EVER READ THIS OR AUTHORITIES OR LEGAL KINDLY BAN THIS SITE OR COMPANY WHO FOOLS CUSTOMERS OR DO FRAUD WITH THEIR MONEY ... .
Aug 14, 2020
Complaint marked as Resolved 
Greetings from Rediff.com.
With reference to your Order No : 10745753, we would like to inform you that our Finance Department has already processed the refund into your account.
We request you to check with your bank for the refunded transaction with the RRN ( Retrieval Reference Number ) no. : AUTI[protected] on 22nd December 2014. Usually the amount is credited in the bank account within 4-5 business days. However for Credit card the refund-reversal is always reflected in the next billing cycle’s statement only, hence a confirmation could be taken personally through the bank for Credit Card refunds.
Regards,
Rediff Shopping
Online Customer Service Team
[protected]