Rediff.com India Complaints & Reviews

1. Placed order #10525911 for 4 nos of Envie AA 2800MAH batteries (2 x 2nos) on 09 OCT 2014 2. Received on 14 OCT 2014. Only a single pack of 2 Batteries was received (can be felt within the pack. Pack has not been opened so far) instead of 2 packets of 2 Batteries each. Rediff shopsupport was informed same day [Ticket#[protected]]. 3. Got a mail dt. 18 OCT 2014 that complaint has been forwarded to the vendor for dispatching remaining quantities within 5-7 working days. 4. Sent mail on 29 OCT 2014 as nothing had happened. 5. Got a mail dt. 01 NOV 2014 again informing that "Dear Vimal, Greetings from Rediff.comWe apologize for inconvenience cause to you.With reference to your mail, we would like to inform you that we have forwarded your query to the concerned vendor regarding dispatching of the remaining quantity of the product.Please be rest assured that the same will be delivered to you within next 5-7 working days and kindly revert us on the same mail if the partial product is not delivered in above mentioned time.Assure you of prompt and courteous response on all your visits to Rediff.comWarm regards, SudeshCustomer supportwww.rediff.com" 6. As no development happened, got in touch with rediff customer support over toll free no.[protected] on 10 NOV 2014. Got an assurance mail that refund of Rs. 300/- towards un supplied order will be refunded in next 5-7 working days. 7. As nothing happened, mail was sent on 20 NOV 2014 to look into the matter. 8. Got a mail dt. 21 NOV 2014 again informing that refunded amount will reflect in my account shortly. 9. As nothing happened, mail was sent to [protected]@rediff.co.in on 27 NOV 2014 citing the various mails exchanged on the subject and non receipt of refund. 10. Got a mail dt. 28 NOV 2014 again informing that refunded amount will reflect in my account shortly. 11. As nothing happened, mail was once again sent to [protected]@rediff.co.in on 04 DEC 2014 12. Got the stock reply mail dt. 05 DEC 2015 that refunded amount will reflect in my account shortly. 13. Got a mail dt. 06 DEC 2014 that "Dear Sir, Greetings from Rediff.com With reference to your Order No : 10525911 we would like to inform you that our Finance Department has already processed the refund into your account. We request you to check with your bank for the refunded transaction with the RRN ( Retrieval Reference Number ) no. :XXXXX7590 Assure you of prompt and courteous response on all your visits to Rediff.com Warm regards, Sudesh Customer support www.rediff.com P.S. Please do not change the subject line for future correspondence" 14. As no credit happened, sent a mail to [protected]@rediff.co.in on 10 DEC 2014 to look into the same. 15. There was no response, sent a reminder on 16 DEC 2014 to [protected]@rediff.co.in. 16. Got a mail from [protected]@rediff.co.in dt. 16 DEC 2014 as under: "Dear Vimal, Greetings from Rediff.com With reference to your order no. :10525911 we request you to kindly provide us with your bank statement, reflecting clearance of the amount . You also need to send a scanned copy of your bank statement by reverting to this mail. To assist you further kindly provide the same on priority basis Assure you of prompt and courteous response on all your visits to Rediff.com Warm regards, Prashant P Customer support www.rediff.com" 17. Mail was responded to on 17 DEC 2014 with scans of Credit Card statement showing debit of money and latest Credit Card Statement showing NIL credit 18. Reminder mail sent to [protected]@rediff.co.in on 19 DEC 2014 as there was no response. 19. Reminder mail again sent to [protected]@rediff.co.in on 24 DEC 2014 as there was no response. 20. Talked to rediff customer support over toll free no.[protected] on 23 DEC 2014. Was informed that credit will reflect in 2/3 days. 21. Today is 27 DEC 2014, and still no credit has been reflected in my Credit Card account. ADVISE TO ALL WHO MAY BE READING THIS TO REFRAIN FROM REDIFF SHOPPING. IF ANYTHING GOES WRONG, THERE IS NO CUSTOMER SUPPORT. SITE IS A CHEAT SITE.

Dear All, I had ordered a Revlon Face powder on 26/11/2014 by paying the amount online. I followed & waited till 14/12/2014 they told me that it is not in stock and i asked them to cancel the order on the same day. Till now they have not refunded me the amount which i paid them. My order number is 10745753.

i booked my product ( Order number[protected] On 10th december 2014 and i was told that order will be delievered on 17th december 2014 Through red express . But till date i.e 26th december 2014 I have not received it . I have send many mail but no reply till date . Kindly tell me the status of my order.

I want to say that at the time of i was placing the order in Rediff Shopping I looked it was Original Nokia BL 4J Lithium Lon Battery with hologram sticker. But at the time of delivered i looked it is duplicate mobile battery and without hologram sticker and no any Nokia packege and battery backup is only 1 to 2 hours. Battery is not good working. So please refund my order. Name Ammaar Ashraf Email ID [protected]@gmail.com Order Number 10895383 Transaction Number 22032374 Mobile Number [protected]

Name: varsha varsha Phone no: [protected] Order no: 10818706 Amount: 349RS Product name: winter polar jacket with cap and gloves Issues: I ordered black jacket but you have send the brown jacket and there is inside a cap but gloves are not there. I ordered it on 10.12.14 and it is delivered today after 16days. I want to return the product and want cash back. Please reply back on this email ID While placing the order I have used the mail ID roma.[protected]@cognizant.com Thanks

Hi, I ordered the product online rediff for watch Order no 10799522 on order Date 12 dec.2014 and done the full payment by cash It show the product will the deliver 18 dec 2014 and full damage so regarding call coustmer care 3 times. replays my order

I purchased beats headphones under order no. 10887914 and i want to return this product. I got a mail from rediff customer care and it said that the link is broken and they are not going to try again which means that they are not going to accept my return request. Please i want to return my product.

Dear Sir, I have made an online order for Portable Laptop Stand E Table with 2 USB fan-high quality. Order no. is 10838510, Transaction no. is 21971517 and amount paid through net banking is Rs. 499.00. I have received the product today i.e 25.12.2014 and on opening the same I found the product in damaged condition. The complaint was made on your customer care and on their direction I am lodging my complaint for the same. I want the product to be replaced and sent at the earliest to me on the same address.As a proof I am attaching the pic of the etable received. Regards Meeta Prakash Flat no. 4, House no. 80, Sahai Apartment, Clay Square, Lucknow 226001 Mobile no. [protected]

Hi, I ordered the product "Car CD DVD Visor Organizer Holder" online from Rediff shop & gift, "http://shopping.rediff.com" on the date 12 Dec 2014 and done the full payment by Card. It shows the product will be deliver within 5-6 days. Now it's more that 12 days still not receive the product. So regarding order i called customer care 3 time and each time get the answer you will receive the product within next 2-3 working days and disconnect the call without listing the customer. I thing rediff is making fools to their customer, as they are not going to deliver the product and just giving the excuse\false commitment of delay in delivery. Also not giving the valid reason for why product is delaying in delivery. Need help and assistance in this. Thanks and regards, Shreyas Mordekar

Dear Sir, I am book order number 10877591 Date :[protected] on Rediff.com. My order at not Received. I received sms from rediff.com as per sms my order dispatch on[protected].so please send information above my pending order.

i requested sir, i am booking BQ-K90 Mobile online on Rediff.com and received that mobile 10 days above. describtion in not avail in this Mobile. So, i am return this Mobile Rediff.com. Still now no response that mobile details. Please return my Product(BQ-K90) quickly. My Product Or No:10666948 and Air Way Bill No:[protected]

I received a faulty product from Rediff and was told to return via courier and Rediff said, they will replace the product and the courier charges will be paid. I have received the Courier charges of rs 300/- Ref# CITIN[protected] However, I am yet to get the replacement product OR refund in spite of repeated mails and followup. Attaching the mail communication and the Order number details for reference. Order # 10505736 Ticket logged #[protected] Regards, B.K

I have ordered a car cover dtd 12/12/2014 and I paid the amount of Rs 495 through net banking facility, at the time of order taking it shows product will delivery within 7 days, but i have not received the product till date moreover customer care number is busy always, Either you need to send the product or cancell and refund my amount Order no 10884274

This complaint is regarding the order number 10916336 placed on shopping.rediff.com . I recieved an empty cardboard piece as the product instead of Ipod Shuffle Data Cable which I have ordered for, by paying at time of placing order.It is also to be noted that the cardboard piece which i have recieved was wrapped by covering of a different online store, i.e Shopclues.com and not that of rediff.com. I brought the same to their notice many times but they weren't ready to take up necessary steps and each time they kept back by giving some baseless arguments such as the mail hasn't been sent, though I have sent a mil nt just once but thrice. I have attached a copy of the product I have recieved along with the copy of the mail sent to them.

My a/c locked by rediff mail, how to unlock it when i want to open it the massage shown `We have locked your account for your protection because a mail sent from your account was reported as spam` but i did not sent any spam mail and it is confirm . Thanks & Regard SABARI

I have placed an order of Sony Mh750 Handsfree Headset Mic Xperia- OEM, order number :10854926 on 11th dec 2014.I have received a mail on 13th dec 2014. that the product has been dispatched and it is likely to be delivered by 17th dec 2014. The product has not yet been delivered till now. whom should I contact? This company doesn't even have a customer care number and the number mentioned here is not working. There's no reply to the mail also.I have made online payment and there's no address of the product till date.

hi sir i had brought melamine set on rediff shopping on dec 10 2014 my order id is 10833185 that price is 763 i had recived di9ffrent product and cheep local damage dinner set i had called many times on rediff to return this damage set and refund my money but rediff not send mail and not give me answer pls help me i want to refund money thanks saleha

ORDER NO - Product no - 1022097 Details of Order# 10220971 Item Description Expected Delivery Time Qty. Price Randy Orton Xl 2 - 5 Days 1 469.00 The Rock 44 3 - 6 Days 1 449.00 Shipping & Handling: Rs.78.00 Total:Rs.996.00 + courier charges paid my me for refund procedure -- 230 Actual amount to be received is Rs 1226 /- THE ABOVE DETAILS ARE WHAT I HAVE ORDERED AND I RECEIVED THE BAD PRODUCTS FROM THEIR SIDE . THE ORDER WAS RECEIVED TO ME ON 14TH AUGUST. AFTER THAT IMMEDIATLEY I CALLED THEM FOR REPLACEMENT OR REFUND BUT THEY AVOID IT AND THEY TOLD ME TO PACK AS IT IS AND THEY WILL REVERT ON MAIL FOR FURTHER PROCEDURE ... THE WATSED TIME FOR ALMOST 1 MONTH AND NEVER REPLIED TO IT FINALLY I RECEIVED A MAIL FROM CATHERINE REDIFF EXECUTIVE MENTIONING THAT FOR THE REFUND PROCEDURE AS PER THEIR MAIL . I HAVE TO DEIVER PRODUCT ON THE GIVEN ADDRESS - EVA Enterprises 3-4-17 & 18 Flat No.402, Vinayaka Residency, Street No.2, Barkatpura, Hyderabad - 500027, AndhraPradesh, India WHICH I DID ON 11TH SEP FROM MY MONEY ITSELF I EXPRESS COURIERD THEM THE SAME PRODUCT AND IT WAS DELIVERED TO THEM ON VERY NEXT DAY ON 12TH SEP 2014 . BUT AFTER THAT I DIDNT RECEIVE ANY REVERT ABOUT MY MONEY IN THIS PERIOD OF TIME I HAVE CALLED THEM SEVERAL TIMES AND INFORMED ABOUT THE DEIVERY AND ALSO GAVE THEM THE PRROF AND RECEIPT OF AIRWAY BILL NO .. BUT THE CUSTOMER EXECUTIVES ARE UNETHICAL AND UNANSWERABLE .. THEN AGAIN WHEN I CALLED THEM THE TOLD ME TO SEND MY BANK DETAILS FOR THE REFUND PROCEDURE AND I WILL RECEIVE MY PAYMENTS IN 7 WORKING DAYS ... EVEN I DID THAT I SEND THEM A MAIL WITH MY BANK DETAILS ON 19TH SEP 2014 . WITH ALL THE DETAILS BUT YET THEY HAVE NOT REVERTED ANY REFUNDED ... ITS ALMOST 3 MONTHS NOW AND ACTUALLY I HAVE PAID A LOT FOR THE FOLLOWUP THAN THE ACTUAL PRODUCT, , , MY PHONE BILL IS COMING AVERAGE 1500 EVERY MONTH . BECAUSE OF THE FOLLOWUPS . I MIGHT HAVE CALLED THEM COUNTLESS TIME AND ALSO REQUESTED THEM TO FORWARD THE CALL TO HIGHER AUTHORITIES OR MANAGERS BUT THEY EVEN DON'T DO THAT ALSO .. I URGE TO WHO EVER READ THIS OR AUTHORITIES OR LEGAL KINDLY BAN THIS SITE OR COMPANY WHO FOOLS CUSTOMERS OR DO FRAUD WITH THEIR MONEY ... .

I order Hearing Enhancer Machine for sound Amplifier at 08 Dec 2014. Company : Axon shown in photograph with RED cover and good review. i order for Best company Which cost is (RS. 1250 With 56 % Discount) RS.545/- + COD charge 88 = 633 That I paid by Case on delivery method. Today 22 Dec I received that but that is not Same Company it is " Cyber sonic " very local brand which is available in RS 175 everywhere. proof with photograph Order number 10794756 Mob No : [protected]

Rediff has provided me the wrong product via their vendor GrahakJi, I had ordered a Winter Fleece Jacket in black color and they have sent me a brown color instead and despite complaining about it to the rediff customer care and providing them all the proofs, no one is doing anything and they are replying that a correct product was sent to me. My order details are 10836793