Rediff.com India Complaints & Reviews

My order no.bearing[protected]Farsan KitchenPress..Rs.493/-...The order I received was not as per shown on the website. It has shortage of jailes as to be 15. ...but have received 14. Even the item seem to be damaged, and does not seem to be new product. Even extra icing jalijalis are missing. The price I also of low quality.The ordered brand name also different.

My order id is 10647326 and i had placed an order on 3rd Nov for "20 Pins Scart RGB Male to 3 RCS Phono & SVHS TV Adapter Converter". The vendor was Flaunt Corps from Faridabad. I have clearly provided my Airoli Navi Mumbai address for delivery and paid the full amount by Net Banking. It was mentioned on the website that the Product will be delivered in 5 days, but today it is more than 10 days but still the product is not delivered. Comedy is that on the website it is updated that the Product is Successfully delivered yesterday at 8 p.m. I got the message on my mobile that product is delivered . On 10th Nov as i was not well, i was there at my home only full day but i have not got any delivery. When i called FedEx courier using the tracking id mentioned on Rediff website . i.e., AWB Number :[protected]. I was told by Mr. Vicky on their call center that the Product is by mistakenly gone to Raipur and it is delivered to someone in Raipur. I am not able to understand when my address is of Airoli, how come it is delivered in Raipur. What is the link. When i checked the status on the FedEx tracking it is showing that courier had left on 3rd Nov to Faridabad, from there it reached Mumbai on 6th Nov then on 10th Nov it is left for Raipur and on 10th Nov it is delivered. I have not understood the whole tracking history. I called up Rediff Shopping and they raised a request for investigation and request number of investigation was given as[protected]. Till now i have not got any feedback from them. Please help. I had placed orders from other online shopping sites but i have never got such worst experience. Please call me on [protected] if any other details are required.

My Order number is 10587045. I have received defective coral worth Rs 8139/- and complaint N number of times for the Pick up and refund but they do not care at all neither respond. This is so frustrating as no action is taken from rediff executives.

I Have ordered Product Classic Car Body Cover of Rs :649/- through order id: 10227209, but It was delivered with wrong size so i have returned the product raising request for refund on august 18th. I have got mail on august 26th saying both my product amount and courier charges will be refunded. But only courier charges are refunded not the product amount. My product amount 649 is not refunded till now. I did so many follow ups through mails and calls but no use. Every time when i call they are saying that it will be refunded in two days but not. Also they have stopped to respond to mails. I wasted so much time in following up with them and got frustrated. Please take necessary action to refund my money immediately.

I purchased a samsung mobile on date 11 sep, 2014 transaction number 21510902 .after 1 month it is not working properly not receiving any call not dialling any call.when i talk to toll free ie customer care no they are saying after one month we cant do anything.well as a customer we are facing such type of feedback from their side . Please help us

By ordered no.10524488 i placed an order for a 2 in 1 red laser pointer. After two weeks, I was delivered a wrong product( head set For-samsung). I logged a complaint with rediff shop support (ticket #[protected]. The reply was very disappointing.Without replacing the product, I was asked to return the wrong product at my own expense. This is very unprofessional on the part of rediff team. Ajay mishra

My rediff order no 10526511 dated 9 Oct 2014 payment done through credit card .. rediff people say it has been dispatched by redexpress with docket no. 11100469 and redexpress people say it is invalid contact rediff where is my order... Kindly help..

Hi, This complaint is regarding order # 10482197 where I had ordered a easel board worth Rs.2048/- I did not check the product as I bought it as a Diwali gift for my grandson. When I gave it to my grandson, and they opened it which passed the 7 days policy, I received the product from rediff which was a 3-in-1 easel board worth Rs 585/- (price printed on it). I logged a complaint to rediff support and they are refusing to return my excess money charged.I am highly dissapointed with the kind of service Rediff has provided to its customers. Please look into this issue.

I already complain to rediff customer care & mail but not any response from rediffshopping. my complain as below I order 2pcs p1000 educational computer there are a scheme buy 1get 1 free so my total order of 4pcs but i received only 2pcs and until i don't received remaining 2pcs . Now i don't need of this product because i have to give birthday gift so now don't use for me so please give me my money back with compensation . Now this is too much time for complain. my complain no. is[protected] of rediffshopping . please help me for getting refund as soon as possible .

I made this ordered Hi power 12 v tyre inflator ( order #[protected] from Rediff shopping, which was delivered on Saturday 1st November. First of all it came out to be some other product which was very cheap quality, still I thought to use it as it will server the same purpose. I am very dissatisfied as this is just a fraud product, it has no user manual and no instructions. The material, plastic and pump looks very cheap, its very dangerous and it doesn't work at all ! As soon I plugged this pump to test in my car, fumes started coming out from the product and it became very hot. It was extremely dangerous and life threatening. This is the worst product I have ever seen, my request is to please test the products and verify its authenticity before selling it on your website. I made this purchase keeping in mind the reputation and goodwill of Rediff and never expected such a cheap product. It is Rediff's accountability and responsibility for this worst and dangerous product, so please make a full refund for my purchase as soon as possible. Thanks, Lalit SIngh ([protected]@yahoo.com, Mobile: [protected])

Subject: Re: [Ticket#[protected]]defective product this is surprising and disgusting as well that inspite of my repeated mail, the customer care cell are not giving any reply. i am also surprised to see that it is not only the defective product that they have provided but also they have provided a fake product. today when i checked the dimension of the product delivered i found it is no where near the specified product that i paid for. they acted like a cheater. i am not going to spare them for this. if they dont solve it immediately, i will drag them to consumer court. these people have started a cheating business. the product is also stinking like hell.please do take immediate action. biswajit samanta [protected] [protected]@rediffmail.com

I Bought a melamine Dinner set ("Platinum 32 piece melamine dinner set" ) from Rediff shopping online with order number#10600446, I received the product late evening on 28th October 2014, where I found that its dishes where broken and damaged. I clicked the photographs and called the customer care next morning, the guy asked me to send an email with pictures at [protected]@rediff.co.in since then I am chasing them but they are not replying. Every time customer care people says that they will revert in 24 hours but they never call back or reply to the email (i sent them email from lalit.[protected]@gmail.com). Kindly help as this is very unprofessional and I am feeling cheated by rediff. I want the full refund for this defective and broken product. Thanks, Lalit Singh

I wondered that I have come across one of the pathetic online shopping site. I ordered one piece of Magnet folio flip cover for my Samsung with order Number[protected] on Oct 22nd. And this was the first shopping I did on Rediff site. I got update saying i'll be receiving on 25th of October. I did not get. And I was trying to call the customer service. Trust me i called nearly 20 times a single day.. Every time they made me wait on call sayingtheir CS team is busy and the call use to go for 7 to 15 minutes which use to eat away all my time. There was no connection in call. Worst CS. They were replying to mails with no effective information ( one mail and I had to wait 24 hrs for reply) until 29th of Oct, the day that i received a mail and message saying the product is delivered to my place which I, neither my family members received. Then i tried tracking with customer delight center. It showed that the order is delivered to Some X person ( they did not mention the relationship of a person who received it) through DTDC in Balanagar which is around 20 kms away from my place. I wonder how they cant deliver the product to address mentioned ( absolutely correct) while placing the order??? What would be the status of my product now?? Do i need to give up my product and money as well. And m sure m not going to shop on re diff ever again in life and I don't suggest my friend's too.

I had ordered one wooden study table for Rs.727 on Rediff shopping by order no. 10379041 on 7th sep 2010. I received the study table on 15th Sep 2010 but in defective condition(legs of the study table were cracked). I talked with their customer care no. [protected] and emailed them on [protected]@rediff.co.in and as per their advise sent the study table back to the above mentioned address provided by rediff support on email which was delivered to the address on 24th Sep 2010 by DTDC(charges- RS.360) but even after repeated call to their customer care no. and several emails there has been no response from their side.Every time I spoke to their customer care executive, I get the same reply that your query will be answered in 24 hours but no reply came from their side.

Hello Indians This is one another message from one another victim of the rediff shopping. I paid Rs.1067/- for the mini silai machine and it is not working at all. They gave me a damaged product and partila delivery made. order number : 10573277 The customer support team is all about bull . I made complaint to them. they assure me every time that I will get call within 24 hrs. But this 24hrs never came. I am cheated. Do not go for this website any more. They only collect the broken damaged goods from market and sell to the inocent persons like us. Saptarshi Mukherjee [protected]@yahoo.com

I have ordered jivi phone in rediff mail on 13th oct.the delivery was too late that is at 24th oct.but still in the phone the camera not working and the mobile was not the same i seen in he website.I need immedtiate replacement or most probably amount withdraw will be a better choice urgently.

I ordered a studds floral (pink)helmet on 11/10/2014 my order no. is[protected] when i received my order on 21/10/2014 i opened it and found that it was of(blue)colour which i haven't ordered i immediately contacted to the costumer care they told me to give a complaint to there website through an email i also did so but when I waited for about 24hrs and after that they didn't replied i again contacted to the costumer care i called them for about 50-100 times there lines were all engaged i tried to contacted them again and again and finally when i got them they told me that they have not recieved the pic yet and without the pics they can't take any i again tried to send them the pics but there browser was showing to be timed out that's why my pics are not going to them i also complaint them about this problem but they didn't took any action so as now i'm fedup of giving them complaints, sending them the pics and calling them again and again so i'm going to give an complaint to the consumer court against rediff.

hi rediff i have order a mini silai machine 4 in 1 mini hand, order no.1053434, and received the same paid the amount Rs.1200/-, but you sent a totally damage product to me, and after that I inform the matter before you customer care, but still they did not take any steps to refund my money back.pl. take needful action to refund my money, otherwise I will be liable to take appropiate legal action against the company to harass theinnocent consumers and sale damage product before the consumers.

my name is mir jamirul islam.my rediff profile is not open.when i open my profile show error message my information is wrong.but i sure my profile Id & Password is right, but profile is not opened. please help me opened my account because does not work with my profile...

Order Number :10529658 Have ordered for Shree Radha Krishna Statue Golden Finished With Jerkin Diamonds For Your Car on 9th october still have not received the shipment track number and still mailed them for my product on CUSTOMER DELIGHT CENTER still with no feedback !