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Rediff.com India Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 2619
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Rediff.com India reviews & complaints page 92

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M
mirjamirul
from Bengaluru, Karnataka
Oct 22, 2014
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Address: Birbhum, West Bengal

my name is mir jamirul islam.my rediff profile is not open.when i open my profile show error message my information is wrong.but i sure my profile Id & Password is right, but profile is not opened. please help me opened my account because does not work with my profile...
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    R
    Rinil Gunavardhanan
    from Kizhake Chalakudi, Kerala
    Oct 18, 2014
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    Address: Thrissur, Kerala

    Order Number :10529658 Have ordered for Shree Radha Krishna Statue Golden Finished With Jerkin Diamonds For Your Car on 9th october still have not received the shipment track number and still mailed them for my product on CUSTOMER DELIGHT CENTER still with no feedback !
    customer support has been notified about the posted complaint.
    Rediff shopping is 3rd class shopping site. dont buy any thing even my money also stucked.
    Even there is no update regarding my order on their site.
    Dear Rinil Gunavardhanan,

    Greetings from Rediff.com.

    We have cancelled the order due to delay in delivered & same has been updated you on mail

    Regards,
    Team Rediff Shopping
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      K
      krishnakn
      from Hyderabad, Telangana
      Oct 17, 2014
      Resolved
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      Resolved

      Address: Bangalore, Karnataka

      Four months back I had placed an order for baby walker. My order no is 9738573. When i received the product found it is diffrerent . I called up customer care and they asked me send the product back to vendor. I have sent it back to vendor. After so many follow ups with customer care i got my product money back, but still i dint get my courier charges. I sent several mails to Rediffshopping for Refund but they have not responded once. Customer care is even worst either they do not take calls or keep call on hold I am very disappointed with the pathetic rediff shopping. i want to take them to consumer court, please suggest how to proceed ITS MY WORST ONLINE SHOPPING My contact no is:[protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
      Dear Krishna,

      Greetings from Rediff.com.
      Your refund has been missed due to some error and hence the pay order is being issued which would be dispatched in next 7-10 working days.

      The details have been mailed to you on your registered email id.

      Regards,
      Team Rediff Shopping
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        M
        mprakash_21
        from Thrissur, Kerala
        Oct 16, 2014
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        I have bought electric kettle thru Rediff shoping vide order No. 10460415, I have received the same on 29.09.2014 . when I opened the pack I found the kettle is demaged . therefore I have complaint the demage to the rediff customer care centre thru [protected]@rediff.co.in. but I have not received any reply from them, after sending more than 5 mails . I have received the auto response mail stating that they will contact me . but I have not received any feed back from them. After lot of struggle I found the customer care number I called the executive and informed about the damage and my mail . they said that I will receive reply mail from the respect department. I received the mail asking for the demaged kettle image. Therefore I have send the images to them, for this I have not received any reply from them. When I contacted them they told they reply till today. Today I call the customer care around 10 o clock in the morning they told their systems is down therefore they request that they will call back me before 12o clock noon today till now I have not received any call from. Therefore I request you to help me getting my money refund.
        Aug 13, 2020
        Complaint marked as Resolved 
        customer support has been notified about the posted complaint.
        Dear Prakash,

        We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at tell.[protected]@rediffmail.com.

        Regards,
        Rediff Shopping Team
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          M
          Megha Sheokand
          from Chandigarh, Chandigarh
          Oct 15, 2014
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          I ordered handicraft from rediff.com. when it was delivered to me it was damaged and I informed them on the same day is 26 step 2014. today its 15 Oct 2014 and no step have been taken by them to either exchange the product or refund my money. I have called them many times but the customer care people are not at all responsible and every time I call them they say no such request have been registered. I have all the records of phone calls and e mails sent to them. I want a strict action against them. order no is 10428149. this is such a fraud that they take money and then don't give the product in good condition. m not paying for a damaged product.
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            A
            aakriti sharma,208
            from Visakhapatnam, Andhra Pradesh
            Oct 13, 2014
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            Address: Bangalore, Karnataka

            Order no : 10529511 AAKRITI SHARMA I had ordered for a XOLO Q700 micro USB charger but I received SAMSUNG GALAXY S5 charger. The bill also has XOLO Q700 mentioned on it instead of SAMSUNG GALAXY S5 and the amount I paid was also for XOLO Q700.
            customer support has been notified about the posted complaint.
            Dear Aakriti,

            Greetings from Rediff.com.

            We have not received any complaint on the mentioned order number.

            In case of defective/damaged product being delivered complaint has to be registered on mail id [protected]@rediff.co.in within
            48 hours from the time of delivery of your product

            Regards,
            Team Rediff.com
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              N
              NEHA_PATANGE
              from Mumbai, Maharashtra
              Oct 11, 2014
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              1. WRONG PRODUCT DELIVERY ON 6TH SEP, 2014. 2. IN SPITE OF MY COMPLAINT TO CUSTOMER CARE ON 7TH SEP TO CUSTOMER CARE, ONLY AUTOMATED RESPONSE RECEIVED. NO FURTHER ACTION. 3 AGAIN I CALLED UP TO CUSTOMER SUPPORT & STATED THE FACT THAT, WRONG PRODUCT DELIVERED, I WANT TO RETURN TO VENDOR, AS PRODUCT IS HUGE & I CARRIED AT MY OWN EXPENSES TO MY RESIDENCE, IT IS NOT POSSIBLE TO BRING TO OFFICE AGAIN SO REQUESTED TO PICKED UP FROM MY RESIDENCE AT VIRAR. 4. WHEN EVER I CALLED & E MAILED, THEY WERE SAYING IT WILL BE DONE, BUT TILL 16TH SEP, 2014 THERE IS NO ACTUAL PICKUP. 5. AFTER MY EMAIL TO CUSTOMER CARE ON 16TH SEP'2014, COURIER ARRANGED IS DELIVERY, BUT ADDRESS GIVEN TO THEM IS MY OFFICE ADDRESS. THE COURIER TRIED 2 TIMES TO PICKUP ON WORNG ADDRESS. 6. AFTER COMMUNICATING TO THE COURIER COMPANY DELHIVERY, THEY SAID, THE ADDRESS GIVEN TO THEM IS " OFFICE ADDRESS", I NEED TO EMAIL THEIR CUSTOMER SUPPORT FOR NEW ADDRESS & PICKUP WILL BE DONE. 7. ON CALLING AGAIN TO COURIER COMPANY DELIVERY, CUSTOMER SUPPORT IS SAYING, THEY HAVE NOT RECIEVED ANY MAIL FROM REDIFF. SO REVERSE PICKUP WILL NOT DONE. 8. COMMUNICATING TO REDIFF CUSTOMER SUPPORT, EXECUTIVE SAYING, THEY ARE FORWARDING MY COMPLAINT TO CONCERNED DEPARTMENT & REVERSE PICKUP WILL BE DONE IN 2-3 DAYS. IN THIS, A FULL MONTH IS JUST PASSED AS I RECEIVED PRODUCT ON 6TH SEPT'2014, I LOST MY MONEY, COULD NOT USE PRODUCT FOR PURPOSE I ORDERED & EXTRA BURDON OF THIS COMMUNICATION. THIS IS SHEER CASE OF NEGLIGENCE & UNPROFFESIONALISM. I FEEL THERE IS SOME TIE UP OF REDIFF WITH VENDOR FOR SUCH FRAUDS. HENCE FORTH I WILL NOT ORDER ANY SINGLE PRODUCT FROM REDIFF. INSTEAD I WILL ORDER FROM SNAPDEAL, FLIPCART OR AMEZON. NOW I WILL NOT COMMUCATE WITH YOU FURTHER. YOU HAVE TO ANSWER ME IN CONSUMER COURT. NEHA PATANGE [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              customer support has been notified about the posted complaint.
              Dear Neha,

              Greetings from Rediff.com.

              As the product is at your residential address pick up is being re-arranged. Details would be mailed to you at the earliest.

              Regards,
              Rediff Shopping
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                S
                sahamohua
                from Delhi, Delhi
                Oct 10, 2014
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                Address: Kolkata, West Bengal

                My name is Mohua Saha. My order no is[protected] this was the worst service I have ever seen in my life. I place the order something and I got something else. I will never ever place Any order again from rediff.com.Now Please take it back and give me my money as this was horrible experience for me so I want to return it back and want my full refund (Rs. 4566/-) For reference- EMail id- [protected]@ymail.com Phone no.-[protected]
                Dear Mohua Saha,

                Greetings from Rediff.com.

                Reverse pick up has been arranged for the product delivered. Usually the products are
                picked within seven working days by our logistics partner, also we request you to mail us the bank details to process the refund through NEFT.

                Regards,
                Rediff Shopping
                Dear Mohua Saha,

                Greetings from Rediff.com.

                The product is being called back post which the order would be refunded to you.

                Regards,
                Team Rediff Shopping
                Dear Mohua,

                Greetings from Rediff.com.

                The reverse pick up of the product is in process meanwhile your order value has been refunded and is being issued.

                Regards,
                Team Rediff Shopping
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                  V
                  Vijay.Chandankar
                  from Nagpur, Maharashtra
                  Oct 10, 2014
                  Resolved
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                  Resolved

                  Address: Nagpur, Maharashtra

                  Hello Sir/Madam my email id is [protected]@rediffmail.com and Whenever i want to access my account there is message shown We have locked your account for your protection because a mail sent from your account was reported as spam. Please contact our Customer Support for help. is locked from your side i request you to please unlock my account Thanks and regards Vijay Chandankar [protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Dear Sir,
                  I am having [protected]@rediffmail.com as my email id. When I try to login my account is locked and the below message is displaying

                  " We have locked your account for your protection because a mail sent from your account was reported as spam". I did not send any spam mail from rediffmail.Please unlock my rediffmail account

                  Thanks & Regards,
                  Varghese C T
                  Hello Sir/Madam,
                  My email id is [protected]@rediffmail.com and Whenever i want to access my account there is message shown We have locked your account for your protection because a mail sent from your account was reported as spam. Please contact our Customer Support for help. is locked from your side i request you to please unlock my account

                  Thanks and regards
                  Anand Patil
                  MBL: [protected] (New)
                  MBL: [protected] (Old/left)
                  My rediffmail account [protected]@rediffmail.com locked due to spam email please unlock my account.
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                    S
                    sm waseem
                    from Mumbai, Maharashtra
                    Oct 9, 2014
                    Resolved
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                    Resolved

                    Address: Kanpur, Uttar Pradesh

                    I have a rediffmail account with user name: [email protected] which i created around 7 years back. I didnt login for few days, now its asking correct password even if i am trying to login correct password. The problem is i dont have access to that alternate email id nor i remember the 'hint question' answer to enter. please provide me the right password in my contact number.it was very important to me because it was my bussiness mail.
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      L
                      lokesh08
                      from Jaipur, Rajasthan
                      Oct 7, 2014
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan

                      I have ordered my mobile phone battery through rediff shopping site on 24th of September.My order no is 10462843 . I had ordered from jaipur, after 3 days en email received by me was showing item delivered at somewhere in Ghaziabad. I was shocked because I have not received my order and it is showing delivered here. Finally I was decided to cancel my order and request the team to release a refund. I have called nearly three times to rediff customer care and every time they are telling they will respond in 24 hrs. I have mailed thrice to rediff online shopping, even there I didn't get response. I have done online shopping in almost all sites. But first time I'm fed up with this rediff online shopping. Contacted rediff customer care requesting for refund multiple times( Ticket#[protected], Rediff=[protected]. They don't respond. How to recover my money from rediff ? Kinldly let me know if it is possible to raise a consumer court complaint online.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      customer support has been notified about the posted complaint.
                      Yess they are not responding!!
                      The matter is sort out now, they are released the refund.
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                        C
                        chetanbhuva
                        from Surat, Gujarat
                        Oct 7, 2014
                        Resolved
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                        Resolved

                        Address: Surat, Gujarat

                        I have place an order of Samsung OEM power bank 9000 mah using Rediff shopping as order no 10311937. I get the product in defective condition. So I have place a complaint to rediff on 2 September 2014. I have place 4 to 5 complaint and 10 to 12 call to customer care, but no replay. Rediff customer care give me a commitment of 2 days. Still I can't get any replay from Rediff Shopping and also not given my refund. Some times I told them truth about his system then disconnect my call. If I told them transfer my call to higher authority then wait some time and disconnect call, otherwise they told me his busy. If someone want to buy some product then please take care off this site.
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.
                        Dear Chetan,

                        Greetings from Rediff.com.

                        We have refund the order, you will receive within 4-5 working days.

                        Regards,
                        Team Rediff Shopping
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                          P
                          priyankap
                          from Mumbai, Maharashtra
                          Oct 7, 2014
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                          Address: Mumbai City, Maharashtra

                          Hi, I oredered Men Tommy Hilfiger Wallet with order no. 10363328 which is not as per description provided. Since many days i m following for refund amount but still i am not getting any satisfied response from there end. Kindly do the needful.
                          customer support has been notified about the posted complaint.
                          Dear Priyank,

                          We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at tell.[protected]@rediffmail.com.

                          Have a nice day.

                          Regards,
                          Team Rediff Shopping
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                            S
                            saram_mca
                            from Kolkata, West Bengal
                            Oct 6, 2014
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            Hi Team, I've been using the rediffmail (i.e.[protected]@rediffmail.com) from past 11+ years. I was having a personal folder named "SaraM" with all my important mails stored. Unknowing I've deleted the folder by last week. I want to restore the my folder or the mails stored in that personal folder. Please kindly suggest accordingly. Thanks, Saravanan. M
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              shiv singh
                              from Delhi, Delhi
                              Oct 5, 2014
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                              Address: Lucknow, Uttar Pradesh

                              i forget my password and try to follow the procedure for forget password. when update the SMS option with my telephone number ([protected]) i didnt receive any sms. i tried so many times atlast today a message stating try after 24hrs. Kindly resolve. i forget my hint question and alternate ID. my mail ID [protected]@rediffmail.com
                              my alt. email id [protected]@yahoo.com
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                                J
                                jithoosin
                                from Ernakulam, Kerala
                                Oct 5, 2014
                                Resolved
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                                Resolved

                                Address: Ernakulam, Kerala

                                Ordered rechargeable battery from rediff on 21-Sep-2014. Order Id: 10447439 AWB tracking in courier website is at link http://track.delhivery.com/p/[protected]. Even though the status is listed as "Documentation from shipper is insufficient", rediff customer care is happily telling - "sir, item will be delivered soon". Item is not delivered. Contacted rediff customer care requesting for refund multiple times( Ticket#[protected]. They don't respond. How to recover my money from rediff ? Kinldly let me know if it is possible to raise a consumer court complaint online. Rediff happily keeping my money in their bank with out interest. Seems to their way to make profit.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                Oct 05, 2014
                                Updated by jithoosin
                                Ordered rechargeable battery from rediff on 21-Sep-2014. Order Id: 10447439

                                AWB tracking in courier website is at link http://track.delhivery.com/p/[protected]. Even though the status is listed as "Documentation from shipper is insufficient", rediff customer care is happily telling - "sir, item will be delivered soon". Item is not delivered. Contacted rediff customer care requesting for refund multiple times( Ticket#[protected]. They don't respond. How to recover my money from rediff ?

                                Kindly let me know if it is possible to raise a consumer court complaint online.

                                Rediff happily keeping my money in their bank earning interest too. Seems to their way to make profit.
                                Dear Customer,

                                We wish to inform you that the concern highlighted by you has been resolved and the same has been communicated to you. For any further clarifications, please write to us at tell.[protected]@rediffmail.com.

                                Regards,
                                Rediff Shopping Team
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                                  Preeti Phate
                                  from Mumbai, Maharashtra
                                  Sep 27, 2014
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                                  Address: Raigad, Maharashtra

                                  Dear team...plz iam nt able to access my...email id preeti.[protected]@rediffmail.com... Plz help me..or send..a new password to my alternative email id...preetiphate.[protected]@gmail.com.. I will be very thankful to u...Plz...help...the problem is...from last four days..Security questions were..also nt matching.
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                                    Shweta yadav
                                    from Pune, Maharashtra
                                    Sep 25, 2014
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                                    Address: Pune, Maharashtra

                                    Dear Sir, Kindly let me know how can i open my rediffmailID because the passward which i know thet i rejected & i also Forgot my alternate Email ID to Recived passward rest Link so there is any other option top reset passward Regards, Sangram
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                                      Ananthakrishnan Subramanian
                                      from Chennai, Tamil Nadu
                                      Sep 24, 2014
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                                      Address: Chennai, Tamil Nadu

                                      Dear ANANTHAKRISHNAN S ORDER NO: 10279762 TICKET NO[protected] ON 25TH OF AUGUST I BOUGHT THIS PRODUCT, ON THAT DAY ITS-SELF AM NOT AT ALL USED TILL NOW, Its a duplicate product I DON'T LIKE THE PRODUCT SO KINDLY REFUND MY MONEY but they are not at all listening anything just dragging the days till now, just answer my call like - you will get your money soon, give me your bank details will send the amount within half an hour. there is use of mailing or talk to customer care, there is no value for customer, am vexed totally kindly please help me for the complaint by ananthakrishnan s [protected]
                                      customer support has been notified about the posted complaint.
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                                        Souravpl
                                        from Kolkata, West Bengal
                                        Sep 23, 2014
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                                        Address: Kolkata, West Bengal

                                        I have ordered mens T-shirt matter 2457FS Rs.447/-(after discount) on dated 25.09.14, but it is already 1 month over still I have not get my order delivered.Several times I ve complaints to customer care but the problem was not resolved. Order Id: 10312010Date: 25 Aug 2014
                                        customer support has been notified about the posted complaint.
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