Rediff.com India Complaints & Reviews

i have ordered cooktops for my induction on 28 November . order no 10752011. rediff informed till will be delivered in next working 7 days. till date now almost 11 days past but there is no sign of my delivery or not even a single call from rediff. once i put a mail for rediff for my order, they replied that my order is dispatched and it will be delivered by 6 December but there is no sign of my order. i even call call centre of rediff even they told that order it will be delivered. but i am not...

Order No: 9834013 Email: skpatil.[protected]@gmail.com Mobile No: [protected] Help Type: Product Received is Damaged/ Broken From last six month i am waiting for my refund and every time when i called them they tell me wait for 24 hr. The product which i had received is broken so i send it back and now waiting for my amount which i had paid and also for courier charges from last 6 months.

I have orderd one combo on your rediffshop on the one side watch strap has broken and there is no standard in packing and as well there is no standard in your product quality nothing is suitable to my personality, Please refund my amount and let me no the details to send back to your place As Soon As Possible Pleasee... contact me [protected] Shahid khan

I had booked for the above product and received it on 8 Dec 2014. I However the product does not suit my requirement. Hence I wish to return the product and get my money refunded. As such kindly tell me if I should send the product to the sender address or elsewhere. My contact number is [protected]. Thanking you, Manohar Bhat

Dear Sir/Madam I have ordered A310 Hi Grade Flip Cover (White) & Screen Guard for Micromax Canvas Nitro from rediffshopping.com on 20/11/2014, my order number is 10720458, but don't received my order.Kind necessary action please. Thanking You, Gaikwad Somnath

I am Sanjana chaurasia.i given the order “Magic Spin Mop”, Its order no[protected]. This Rod is braked on delivery time, I have just called on Mumbai office which is mention the contact number on courier receipt, but they have no response.So, I request you to please replace the Magic mop piece or refund my cash assoon as possible. My phone no is-[protected]. Thanking you...

Hi, I am Biplab Mondal.My given Order-PORTABLE MINI SEWING MACHINE WITH FOOT PEDAL, Its order no[protected]. This machine is not working. It's motor is defective and this machine can't sewing. So, I request you to please replace the portable mini sewing machine with food pedal or refund my cash as soon as possible. My phone no is-[protected]. Thanking you.

Dear Sir/Madam, I had ordered an electric sewing machine online through rediff shopping on 31st Oct 2014. I have followed up with rediff through mail 7 times and once through call. There is no response from rediff nor have they refunded the amount of Rs.1128 towards the electric sewing machine. I only get generic mails stating they are looking into my complaint. Please assist me in getting the product or refund of the amount. Thanks and Regards Jayaraj [protected]

Hi Rediffshop Support Team, As you aware of about my case I have purchased below item from rediff shop on 24/11/2014 Samsung Galaxy GTS-7562 Battery And I got delivery of this product 29/11/2014 and found the product was not working condition. its not getting charge. I was shock about my product and. And also update to rediff shop support team for my product. please do any help as soon as posible. i want a new battery. please.

I ordered 3 times from rediffshoping.Firstly, I ordered sunglasses from it of 350 cash on delivery service.But they have sent me the wrong item.After complaining they given me 350rs gift voucher..But I requested them to transfer in my Bank account, they said yes we will deliver in the bank account.2 months I am contacting regularly for refund but they didn't finally they have given me voucher then I bought two pack of leggings but it never come, I waited for whole one month.Then I com painted to them .later on calling and continuously emailing them and requested for again bank transfer, but again they sent me voucher.Now again 3 rd time I ordered 2pack of leggings and now this time the product I received is defective.Kindly suggest me what to do.I want my money back in my bank account.

Dear Sir/Madam I have ordered a powerbank from rediff.com on 9/11/2014, i have made payment advance and my order number is 10672885, but still i haven't received my order, i have contacted to customer support also but all in vain... Pls take any action... Thank you

Hi, I ordered a Inasla Food processor from rediff and it got delivered on time, but when I tried to open it and start it, it is not even starting. I called Rediff and they asked me to call Vendor Goodlife. I called Goodlife and they asked me to call Inalsa. So I am running round and round to get it fixed. A customer should not be told to contact vendor, it should be Rediff shopping responsibility to get it fixed or refund the money. So I never recommend anybody for Rediff shopping. My rediff order number is "10681817 ". So shop at rediff at your own risk. Do you buy a defective product at store to take it to its service center before using it even once? Thanks, Mukesh

dear sir/madam i have order a SPLITTER in 28 Nov 2014 Order ID:10755005 and 29th october i have cancel it but today 1.12.14(3.50 p.m) i has deliver me by the courier i have told the courier that the order has been canceled but the courier said me that you want to take it then i have take it and give the courier Rs.193/= i does not want the thing because i have cordless telephone for that i want to return it and refund my money please do something as soon as possible i have mail them many time. no answer from them.

I ordered sona belt in Rediff online shopping and my order number is 10591396 on 21st Oct. Even after more than 35 days, i haven't received it and i have done 3-4 follow ups with their customer care. But no response from them. Please let me know what type of actions that we can perform. My intention is, they shouldn't show the same attitude towards other customers. Please find their response from customer care /*******************************************************************************...⇄ Dear Manikandan, Apologize for the inconvenience caused to you. Kindly note that we are investigating your order status for order no. 10591396 with the concerned department. As soon as we receive feedback from them we will revert back to you. For any further queries on the above order, kindly contact us on or reply [protected] back to the same mail. We assure you courteous, prompt service on all your visits to www.rediff.com. Warm Regards, Eram Customer Service www.Rediff.com /*******************************************************************************...⇄

I have made an order for Economy king (#[protected]/10/2014 and it was supposed to be delivered by 21/10/2014.But till now it not yet recieved.The 10-15 cals made to their customer care was in vein and the customer care service executives are such hopeless that each time they dropped the call saying they would call within 10 mins after they track up the order.Its months after the payment has been done and till now the product has not been delivered despite of many reminder mails.Do the needful.

I have atleast sent 4-5 mail to [protected]@rediff.co.in and when I call the customer support they say they haven't received any email, such a easy way to avoid the refund. I received a completely different product which is not even half the cost of what I had ordered.And on requesting for a reverse pick they would again ask me to send an email but never respond. They absolutely cheat the customer. Wish there business closes.

Order ID: 10694348 I have ordered running shoes from Rediff 14 Nov 2014. In the order confirmation mail it was clearly mentioned that the product will deliver within 4 to 5 working days (image 1). But the product is not delivered. It is my first worst experience of online shopping. I didn’t face such a careless approach form any other shopping sites. When I saw the product is not dispatched in an expected time I contacted to customer care (17 Nov 2014) they send me a message on 18 Nov 2014 the product will dispatch on 17 Nov 2014 (image2). But they are not dispatched the product on the mentioned date. Two days later (20 Nov 2014) I contacted to customer care again. This time they mail me (21 Nov 2014) the product will receive within next 3-5 working Days and till the date they are not dispatched my product and only showing the delivery status Ready to dispatch. After tired of waiting I asked to refund (25 Nov 2014). After that, no responses from customer care. Now I don’t need the product from Rediff. Shopping from Rediff is a waste of time. I need my money back and they are responsible for my valuable time. I want my money back within no delay

Order Number # 9870907 I purchased Blackberry Z10 Smart phone for my friend on Jun 17, 2014 from rediif and it is dead for more than a month. I have reported this to rediff over phone and email multiple times, see how they fooled me... 1. First reply was please contact seller if seller does not respond in 72 hours rediff will contact me, I had already tried hundreds of times to contact seller directly but they were not available on phone and neither on email. 2. Second time I reported same on email reply was same came, please contact seller if seller does not respond in 72 hours rediff will contact me. 3. I decided to call rediff and after trying for almost 2 hours, call connected and executive said we will do some thing. 4. Would you believe next day email came from rediff support that they have got solution from seller that please "reboot your phone". Hell ! I said my phone is dead then how come I restart it. I replied back to rediff but no reply till date. 5, I have contacted over twice more even after a blunder happened from rediff side, but I do not thing rediff has any credible after sales team. They are looting people and forgetting them. Who is responsible for this mess, on one side my phone is not working and I have to sue my back phone and on other side rediff is killing warranty period, Thanks, Ashok

My order number is 10540543. I had placed the order on 1st Nov'2014 and the delivery date was 9th Nov'2014. Till now the product is not delivered nor refund. Great fraudsters are these REDIFF shopping site. No one properly responds nor even after repeated requests the Senior persons over there respond. Disgusting People are these REDIFF. Feel like going to Consumer Court against these fraudsters. The Cyber Crime guys should definately look into and take action against this REDIFF and close such e-commerce site. These kind of ONLINE FRAUDSTERS should definately be stopped from functioning. BEWARE : Think hundred times before placing an order at REDIFF

I have ordered a book from rediff shopping on 18th Nov and it was clearly mentioned it would be delivered in 2-4 working days. when I didnt receive my order in expected time I raised query and spoke to customer care they assured me it would be delivered soon but never communicated me the date. On 25th nov morning I got mail with my courier Tracking number that it would be dispatched in 2-4 working days.I even accepted the Very late delivery of package. Even there customer case executive communicated me the same that it is ready to dispatch. But at 2:00 PM rediff cancelled my order with out informing me and they wasted my week now telling my money would be refunded it 7 working days. IF THEY CANT DELIVER THE PRODUCT ON TIME HOW CAN THEY REFUND MONEY ON GIVEN TIME. My order number is 10709744