[Resolved]  Rediff Shopping — Refund amount not received for returned product from 2 months

Address:Hyderabad, Andhra Pradesh

I Have ordered Product Classic Car Body Cover of Rs :649/- through order id: 10227209, but It was delivered with wrong size so i have returned the product raising request for refund on august 18th. I have got mail on august 26th saying both my product amount and courier charges will be refunded. But only courier charges are refunded not the product amount. My product amount 649 is not refunded till now. I did so many follow ups through mails and calls but no use. Every time when i call they are saying that it will be refunded in two days but not. Also they have stopped to respond to mails. I wasted so much time in following up with them and got frustrated. Please take necessary action to refund my money immediately.
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Aug 14, 2020
Complaint marked as Resolved 
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I Have ordered Product Classic Car Body Cover of Rs :649/- through order id: 10227209, but
It was delivered with wrong size so i have returned the product raising request for refund on august 18th. I have got mail on august 26th saying both my product amount and courier charges will be refunded. But only courier charges are refunded not the product amount. My product amount 649 is not refunded till now. I did so many follow ups through mails and calls but no use. Every time when i call they are saying that it will be refunded in two days but not. Also they have stopped to respond to mails. I wasted so much time in following up with them and got frustrated. Please take necessary action to refund my money immediately.
Dear Amu,

Greetings from Rediff.com.

We would like to inform you that, we have process the refund by NEFT which you will receive in your account within 2-3 working days.

Regards,
Team Rediff Shopping
Have ordered Product Spy camera pen 537/- through order id: 11001028, but
It was delivered with wrong size so i have returned the product raising request for refund on January 12th. I have got mail on januay 19th saying both my product amount and courier charges will be refunded. But only courier charges are refunded not the product amount. My product amount 537 is not refunded till now. I did so many follow ups through mails and calls but no use. Every time when i call they are saying that it will be refunded in two days but not. Also they have stopped to respond to mails. I wasted so much time in following up with them and got frustrated. Please take necessary action to refund my money immediate

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