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Rediff.com India Complaints & Reviews

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Updated: Aug 21, 2024
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V
Vinayak Dwivedi
from Bengaluru, Karnataka
Nov 24, 2014
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Address: Thane, Maharashtra

Dear rediff team. I bought headphone from rediff shop. but that was not working so I called customer care on same day. they told me our man will come and will collect back faulty piece. but till date there is no response. now headphone is faulty one and not compatible with my karbonn a9+ mobile as seller mentioned in website. that's a very big fraud and cheating by seller. so I want my money back. and please collect your headphone from same delivery address. please take appropriate action without any delay. thanking you mob no. [protected]/[protected]
customer support has been notified about the posted complaint.
Dear Vinayak,

Greetings from Rediff.com.

We would like to infprm you that, we are awaiting mail from you on the defect of the product post which the further process can be initiated.

Regards,
Team Rediff Shopping
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    P
    Prabha V
    from Chennai, Tamil Nadu
    Nov 24, 2014
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    Address: Tiruchirappalli, Tamil Nadu

    i am ordered a BQ K90 mobile on November 7th my order no 10666948 this product. i totally no given specification on this Mobile. i am continuesly mail for customer care for rediff shoping no response of all mails. so please what can i do this product and the vendor is not taken a return the product below all problems are listed already. no MP4 file format play, no vodeo player, no GAME, no JAVA update so many problems now i am facing. i am not applicable of again this product (BQ K90 Mobile) but Rediff shoping Shipment of this product Ecom Courier. New Order No : 10720315. Please solved all problems. response all request.
    customer support has been notified about the posted complaint.
    Dear Prabha,

    Greetings from Rediff.com.

    We request you to contact the seller and if no assistance received, you may revert on the mail.

    Regards,
    Team Rediff Shopping
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      S
      saddam yalagi
      Nov 24, 2014
      Resolved
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      Resolved

      hello rediff shoping i am ordered a xiaomi mi on october my order no 10452298 this product i totally fake ther have no given specification i am continuesly calling about from 2 months ther have no any regarding reciving so please what can i do this product and the vendor is not taken a return the product below all problems are listed > > oreder no : 10452298 > > 1 ) image see a cpu capacity > > 2, 3) look model and manufacture > > 4) not a original mi logo > > > > so many problems now i am facing > > it, s have mobile heating, network problem, battery problem, ear speaker not working, camera in not 13 mp actualy it, s 6 mp, > > it's totally fake xiaomi mi3 > > > > > > thank you > > regards from > > order no.10452298
      +4 photos
      Dec 9, 2021
      Complaint marked as Resolved 
      Amount refunded
      customer support has been notified about the posted complaint.
      Dear Saddam,

      Greetings from Rediff.com.

      Product sent by you is in transit and post the delivery would be refunded to you, meanwhile the courier charges is being refunded through NEFT transfer.

      Regards,
      Team Rediff Shopping
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        V
        vijkiran
        from Bhopal, Madhya Pradesh
        Nov 22, 2014
        Resolved
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        Resolved

        Address: Indore, Madhya Pradesh

        dear sir/mam already i submitted complaint so many times but there is no solution came to me. once again i am giving all the details of my complain. order no.: 10580388, date 19/10/2014 actually my order for universal power bank 5600 mah (1+1 free) but before placing order phone call came from your side and order placed by your executive as a diwali offer. but what i received that product was universal power bank 2600 mah (1+1 free) now i want to return my wrong product but after one month not getting solution.I had a talk with vendor also. i am very upset because of your service. please do needful for me. Vijay Porwal [protected]
        Aug 14, 2020
        Complaint marked as Resolved 
        customer support has been notified about the posted complaint.
        Dear Vijay,

        Greetings from Rediff.com.

        We request you to send the product back for refund and mail us the courier details to process the same.

        Regards,
        Team Rediff Shopping
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          F
          fakar
          from Mathura, Uttar Pradesh
          Nov 21, 2014
          Resolved
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          Resolved

          Order No. 10681076 order details:- Khantil Latest Aqua Green Anarkaki Suit SS[protected] This is not according to my requirement. So this is my humblu Request to change the suit or refund my money. Pls procees further as soon as possible. I m very grateful for ur great co-operation.
          +2 photos
          Aug 14, 2020
          Complaint marked as Resolved 
          customer support has been notified about the posted complaint.
          Order No. 10681076
          order details:- Khantil Latest Aqua Green Anarkaki
          Suit SS[protected]

          This is not according to my requirement. So this is my humblu
          Request to change the suit or refund my money.
          Pls procees further as soon as possible.
          I m very grateful for ur great co-operation.
          Dear Customer,

          Greetings from Rediff.com.

          We Would like to inform you that, we require image of the product delivered to check further details on the complaint.

          Regards,
          Team Rediff Shopping
          I have ordered green colour Designer Hot Party Wear Anarkali Suit vide your order no 10751176. But I received a black colour Designer Hot Party Wear Anarkali Suit instead of green. Hence I request you to kindly change the suit and send me a green colour one or refund my money.

          I have purchased so many items from you. I anticipate a favourable action from you.

          Thank you for the co-operation.
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            R
            RS Bhattacharya
            Nov 21, 2014
            Resolved
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            Resolved

            Address: Chandrapur, Maharashtra

            Order no.10683268 USB Data Cable for Apple iPhone iPod with expected delivery by 4 - 5 Working Days was placed on 11.11.2014. Still today the item status shows that the Item is ready for shipping but Rediff customer care claims that the item has been despatched with Bluedart AWB [protected] ! Blue dart tracking shows: Item not found meaning it has not been despatched. The company is outright fraud. Several mails to Rediff yeilded nothing The company is so much shameless that on Shahanwaz in CC has repetedly replied that he was looking into before falling totally silent. I made a mistake in trying Rediff and shifted from Flipkart whose service is of highest order in net shops as the item was not avaiable there at the time of ordering. Now what to do please advise as the company has proved itself to be fraud. I asked for cancelling the order when status showed not despatched for first time. But the frauds had expressed its inability claiming that the had been despatched and given a fictitious AWB of Bluedart. They can go to that extent. All customer freiends are warned not to order anything on Rediff. You can see for yourself from the list of complaints from the customers. Govt should take legal steps against this fraudulant company who are cheating customers.
            Aug 13, 2020
            Complaint marked as Resolved 
            customer support has been notified about the posted complaint.
            Dear RS Bhattacharya,

            Greetings from Rediff.com.

            Please accept our apologies for non fulfillment of the order. Your order has been refunded and the details have been mailed to you on registered email id.

            Regards,
            Team Rediff Shopping
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              N
              narayan.san
              from Tirunelveli, Tamil Nadu
              Nov 21, 2014
              Resolved
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              Resolved

              sir/ maam apse request he ki mane rediff shoping se 18 pack chocklet order kiya tha lakin vo time par na pauchene ke karan maine cancel kara diya tha aj 21/11/2014 ko mere pas ek call aya [protected] no. se or usne mere atm ke bare me jankari li ki mai apka balance refund karunga but mere account se 965 rs. kat kar liye gaye he sir mujhe iske bare me bataya jaye oe mera amount refund kiya jaye. santosh kumar mob. [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                N
                narayan.san
                from Tirunelveli, Tamil Nadu
                Nov 21, 2014
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                Address: New Delhi, Delhi

                sir /maam i am santosh kumar i have orderd an 18 pack chocklets box and my order no. is 10541595. and my delivery date 19 oct. but i have not find this product yet now and i hvae call many times in rediff shoping but i have not find any answer. mob. [protected]
                customer support has been notified about the posted complaint.
                Dear Santosh,

                Greetings from Rediff.com.

                We would like to inform you that, your order has been refunded and the details have been mailed to you on registered email id.

                Regards,
                Team Rediff Shopping
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                  R
                  Raksha S Shetty
                  from Bangalore, Karnataka
                  Nov 21, 2014
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka

                  I have purchased OEM Sony Universal powerbank 10000 MAH USB Extended Battery Pack Power Bank Order Id: 10602945 on 24th October 2014. It was said it will be delivered in 4-5 days. Today is 21st November 2014, till date i only get emails every week stating "Due to heavy rush experienced by your Courier Partners we are still experiencing delays in Delivering the Orders. We are constantly in touch with our Partners to get your Product shipped and deliver within 4-5 business days." Its dissatisfying to see after paying the necessary shipping charges the item is not shipped. Heavy rush is face only for the vendors of Rediff.com not from any other websites. I have placed the order in almost all the popular websites. The item gets delivered in the timeframe they mention or they ll give out a email there is a delay with a tentative date and the delivery comes within that time, So it is understood every vendor has this problem. But rediff has a standard reply 3-5 or 4-5 working days which never comes. I have a doubt that now its a fraudalent website and planning to lodge a complaint against them and check whether i can expect my product or not.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  customer support has been notified about the posted complaint.
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                    B
                    bandojivani
                    from Gurgaon, Haryana
                    Nov 19, 2014
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                    Address: Hyderabad, Andhra Pradesh

                    Hai am B.VANI and my order no. 10690129 and i received the product in different order no. 10691130 and different color i have a doubt that how u people are changed my order without any intimation to me . you are cheating the customers showing one product after ordering that product, and sending another product.i am sending i ordered copy and i received that copy, let me know how many days to exchange the product..i am informing your people from last 3 days there are not giving any response.
                    customer support has been notified about the posted complaint.
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                      A
                      Adisan Patel
                      from Mumbai, Maharashtra
                      Nov 18, 2014
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                      Address: Kheda, Gujarat

                      Hi Rediffshop Support Team, As you aware of about my case I have purchased below item from rediffshop on 15/10/2014 Coido Twin Cylinders Foot Tyre & Ball Inflator Air Pump Compressor - 923b And I got delivery of this product 20/10/2014 and found the product was not working condition. I was shock about my product and called to vendor Shri Krishna, Delhi for my Query. And also update to rediff shop support team for my product. During from 20/10/2014 to 18/11/2014 date I have been send many mail to customer care Centre for my problem with ticket no Ticket#[protected] and many time discussed my problem with different executive and just give assurance by the time only and also send required proof for the same like invoice and slip that I had send product back. I had also discussed vendor many time for product and found the product was not available so I have claim for refund but still not update anything for refund Finally, I have been waiting long time for my refund but still not received I think this to much from my end and was bed experience for rediffshop and no one taking responsibly for my problem Thanks Adisan Patel [protected]
                      customer support has been notified about the posted complaint.
                      Dear Adisan,

                      Greetings from Rediff.com.

                      We would like to inform you, that, your order has been refunded & details have been mailed to you.


                      Regards,
                      Team Rediff Shopping
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                        R
                        radha_kv1824
                        from Mumbai, Maharashtra
                        Nov 17, 2014
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                        Address: Mumbai City, Maharashtra

                        This is ridiculous Can't believe that I hv to go thru the trouble of retuning Packaging and paying to return the damaged product that I hv to suffer with Terrible customer service from rediff where they hv taken 8 to 10 days to even respond via email That too asking the customer to do all the work when we are suffering with the damaged product What guarantee that I wld not hv to be after rediff to get my refund Will choose never to deal with rediff shopping again
                        customer support has been notified about the posted complaint.
                        Dear Radha,

                        We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

                        Regards
                        Rediff Shopping
                        Online Customer Service Team
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                          S
                          sasi_ranga
                          Nov 17, 2014
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Dear All, Pls beware of REDIFF SHOPPING. i would strongly recommend not to buy any products from Rediff Shopping as you will never receive the goods ontime and you will be ending up with spending time, effort, money in calling the customer care who cannot help you in anyway rather than repeating the same statement saying "You will receive the shipment".I have ordered a shipment from rediff on 04th NOV 2014 (Order No:[protected] and on teh enxt day, I have recieved a mail saying order is shipped via ARAMAX courier and will be delivered within 4 days. Even till 17th NOV 2014 which is 12 days, the shipment has not been received. From last 10 days I have been calling both Rediff and Aramax but there is no solution till date. They keep repeating the same story that it will be delivered but that never happens. On top of it, they blame the customer saying 'Customer' is not available where there was not even a single call about the courier or delivery.Pls be sure that if your product is getting delivered through ARAMAX and that will never be delivered. I have spent somuch of money in calling both Rediff and Aramx (About 30 times: 30X15 min's: 8 hrs of productive effort is WASTE)I request all of you not to use Rediff Shopping and also Pls ensure that you use any other service providers.ThanksSasikumar[protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
                          Dear Sasi,

                          Greetings from Rediff.com.

                          We would like to inform you that, we have arrange delivered on high priority the same will delivered within 2-3 working days.

                          Regards,
                          Team Rediff Shopping
                          Dear Sasi,

                          Greetings from Rediff.com.

                          We would like to inform you that, your order has been delivered on 20th November 2014 against Aramex AWB[protected].

                          Regards,
                          Team Rediff Shopping
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                            A
                            Abedbaig
                            from Vasai-Virar, Maharashtra
                            Nov 17, 2014
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                            Address: Hyderabad, Andhra Pradesh

                            I Have Ordered 2 product (1)induction cooker with kadayi[protected] Bluetooth fm received car mount[protected], and I Found The both Product Was Defective So I returned Them and Now Its Been More Than 4.5 Months They are Not Refunding My Money Back and They Are Not Responding Me Properly Please Help Me Out My Order Number is 10271111 & 10147250 and My Name is Abed Baig Phone [protected]
                            +2 photos
                            customer support has been notified about the posted complaint.
                            Have Ordered 2 product (1)induction cooker with kadayi[protected] Bluetooth fm received car mount[protected], and I Found The both Product Was Defective So I returned Them and Now Its Been More Than 4.5 Months They are Not Refunding My Money Back and They Are Not Responding Me Properly Please Help Me Out My Order Number is 10271111 & 10147250 and My Name is Abed Baig Phone [protected]

                            Not refund - Comment #2081824 - Image #0
                            Not refund - Comment #2081824 - Image #1
                            Dear Abid Baig,

                            Would like to inform you that, our CS team has already initiated the refund for the order no. which was mentioned by you.

                            Pay order shall be delivered to the customer within 7 to 10 days post refund action.


                            Regards,
                            Team - Rediff Shopping
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                              R
                              Ramesh Dongar shinde
                              from Bengaluru, Karnataka
                              Nov 17, 2014
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                              Address: Jalgaon, Maharashtra

                              My email ID [protected]@rediffmail.com but I cant asses this account because password was change by any person my alternate email Id change and this id there m*************[protected]@gmail.com, mobile no change 8*******47 hint question was change so i cant use my email but this person is use my [protected]@rediffmail.com account so please help me my mobile No is [protected], [protected]
                              +1 photos
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                                B
                                bandojivani
                                from Gurgaon, Haryana
                                Nov 17, 2014
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                                Address: Hyderabad, Andhra Pradesh

                                Hai am B. VANI i ordered Premium 2 Tone flip cover for samsung galaxy 7562 on 13- nov -2014 at 1.53pm in rediff online shopping i ordered the first image product and i received the product in different color as in second image. am not satisfied with the product let me know that can you exchange that product what am ordered and my ordered id :10690129 if you people are not sending the ordered product, customers are not able to e buy in your website. my contact no [protected]
                                customer support has been notified about the posted complaint.
                                Dear Vani,

                                Greetings from Rediff.com.

                                We would like to inform you that, the mentioned order has not been dispatched / delivered by our partner hence to check further details on the complaint we require the courier details through which you have received the product.

                                Regards,
                                Team Rediff Shopping
                                Dear Vani,

                                Greetings from Rediff.com.

                                We woul dlike to inform you that, reverse pick up has been arranged for the product delivered. Post the pick up the order value would be refunded.

                                Regards,
                                Team Rediff Shopping
                                Dear Vani,

                                Greetings from Rediff.com.

                                We have received bank details from you and the refund is in process, same shall be credited to your account in next five working days.

                                Regards,
                                Team Rediff Shopping
                                Online Customer Service Team
                                [protected]
                                Dear Vani,

                                Greetings from Rediff.com.

                                Your NEFT has been successfully credited to the bank account via UTR NO. CITIN[protected] on 20th December 2014 for Rs. 687/-

                                Regards,
                                Team Rediff Shopping
                                Online Customer Service Team
                                [protected]
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                                  K
                                  kamalk
                                  from Delhi, Delhi
                                  Nov 14, 2014
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                                  Address: New Delhi, Delhi

                                  THE TOP AMONG THE WORST ONLINE COMMERCE COMPANIES..I HAVE NEVER SEEN SUCH A PRODUCT, CUSTOMER SERVICE...EVERYTHING WORST.MY ORDER ID[protected].I ORDERED A DUAL SIM MICRO AND NANO SIM CUTTER.BUT WHAT I RECEIVED WAS, 1.ONLY A MICRO SIM CUTTER 2.THAT TOO ALREADY USED AND DAMAGED 3.ALSO WITHOUT ANY ACCESSORIES AS THEY MIGHT HAVE BEEN SOLD LOOSE!!! I COMPLAINED TO THE CSE THROUGH PHONE AND EMAIL, BUT HAVENT RECEIVED ANY REPLY YET...SO PLEASE BEWARE OF THIS ONLINE FRAUD SHOPPING REDIFF...
                                  Dear Kamal,

                                  Would like to inform you that, our CS team has already initiated the refund for the order no. which was mentioned by you. You will receive within 4-5 working days.

                                  Refund Action Date :[protected]


                                  Regards,
                                  Team - Rediff Shopping
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                                    A
                                    anshver
                                    from Delhi, Delhi
                                    Nov 12, 2014
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi

                                    i ordered a led tshirt from rediff, In-spite of complaining again and again, ther are just not even replying, and now when they have replied, ther are asking me to ship the tshirt back to some specified address, AND WHEN THE TSHIRT WILL BE DELIVERED to that address they will check the item, then will give me back the tshirt for what i have paid,
                                    +3 photos
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    customer support has been notified about the posted complaint.
                                    Dear Anshver,

                                    We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

                                    Regards
                                    Rediff Shopping
                                    Online Customer Service Team
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                                      H
                                      HarDik Gurnani
                                      from Mumbai, Maharashtra
                                      Nov 12, 2014
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                                      Address: Ahmedabad, Gujarat

                                      I Have Ordered Jbl Micro Wireless Bluetooth Speaker and I Found The Product Was Defective So I returned Them and Now Its Been More Than 1.5 Months They are Not Refunding My Money Back and They Are Not Responding Me Properly Please Help Me Out My Order Number is 10448011and My Name is Hardik Gurnani - [protected]
                                      +1 photos
                                      customer support has been notified about the posted complaint.
                                      Dear Hardik,

                                      Greetings from Rediff.com.

                                      Your refund cheque has been dispatched and delivered through Bluedart Courier against AWB : [protected].

                                      Regards,
                                      Team Rediff Shopping
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                                        H
                                        HarDik Gurnani
                                        from Mumbai, Maharashtra
                                        Nov 11, 2014
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                                        Address: Ahmedabad, Gujarat

                                        Have Ordered Jbl Micro Wireless Bluetooth Speaker and I Found The Product Was Defective So I returned Them and Now Its Been More Than 1.5 Months They are Not Refunding My Money Back and They Are Not Responding Me Properly Please Help Me Out My Order Number is 10448011 and My Name is Hardik Gurnani - [protected]
                                        customer support has been notified about the posted complaint.
                                        Dear Hardik,

                                        Greetings from Rediff.com.

                                        Your refund cheque has been dispatched and delivered through Bluedart Courier against AWB : [protected].

                                        Regards,
                                        Team Rediff Shopping
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