Rediff Shopping — Sub standard and wrong product delivery | |||
Rediff is a typical case study for online shopping failure in India. There is no concern on the mistakes committed by the vendors. Vendors declare some product on the net and dispatch some thing else. They have shown Magic Bullet and dispatched Skyline product in a very very poor used packing material. Now their customer care is not toll free. That mean when ever your calling you are shelling out of your purse. Interestingly, the call doesn't reach the executive directly instead wastes your time with unnecessary talk. Poor staff, handling the customer care have no other statements except saying wait for 48 hours. Unless we have Ombudsman for this e retail, business it will be difficult to buy online.Few rotten eggs will spoil total basket. It is high time the Govt frame stringent punishments for these online cheats. Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
pathetic
Dear Hunny Agarwal,
Greetings from Rediff.com.
We have received your request for cancellation due to delay in dispatch, same has been informed to seller and the refund would be issued to you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
Greetings from Rediff.com.
We have received your request for cancellation due to delay in dispatch, same has been informed to seller and the refund would be issued to you.
Regards
Rediff Shopping
Online Customer Service Team
[protected]
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Regards,
Hunny Agarwal