Rediff.com India Complaints & Reviews

Rediff shopping complaints 1. Automated email reciving not follow up done by rediff team 2. Once i called from one number after that they reject the number or not pickup the call from particular number which i have called 3. This process takes on for one year. 4. Total Team from Rediff is fake

i have ordered a 3 legged decoration frog piece order no. is "11303685", the piece which is sent by you people is broken, kindly take it back and deliver good piece which is in proper condition instead of being broken. Please replace it ASAP. My contact no. +[protected] Call me for further assistance.

Dear Sir/Madam, Given below the mail correspondence had till date still i have not received satisfactory answer till date. Requested to do the needful. Regards, Imran. From: "imran anwar soundekar"<[protected]@rediffmail.com> | Add to Address book |This is spam To: <[protected]@rediff.co.in> Subject: Fw: [Ticket#[protected]] Your order number: 11024468 is dispatched Date: Tue, 24 Mar 2015 16:37:55 IST Go to Attachment(s) Download all attachments Note: To help protect your privacy, images from this message have been blocked.View images | What is this? Dear Sir, Please check the trailing mails & arrange for refund, I have waited & requested many times but iam not getting proper reply from your side. Please do the needful immediately. Imran. Note: Forwarded message attached -- Original Message -- From: "imran anwar soundekar"[protected]@rediffmail.com To: [protected]@rediff.co.in Subject: Fw: [Ticket#[protected]] Your order number: 11024468 is dispatched Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More > Dear Sir, Its been many days please refer to the trailing mails & arrange for refund immediately. As many requesting mails have been sent from side. Please requesting you to do the needful ASAP. Regards, Imran. Note: Forwarded message attached -- Original Message -- From: "imran anwar soundekar"[protected]@rediffmail.com To: [protected]@rediff.co.in Subject: Re: [Ticket#[protected]] Your order number: 11024468 is dispatched Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More > Dear Sir, Attached herewith scan copy of proof of delivery. Please check sr no. 9 as mentioned by you in trailing mail. The same have been sent to you in previous mail. Requested to do the needful. Regards, Imran. On Mon, 09 Mar 2015 12:51:34 +0530 Rediff ShopSupport <[protected]@rediff.co.in> wrote > Dear Imran, Greetings from Rediff.comWith reference to your mail, we wouldrequest you tokindly forward us the scan POD (Proof Of Delivery) copy of the logistic courier (.jpeg format and keep the file size below 2 MB) through which you have send the product so that we may reimburse the amount which you have incurred.Assure you of prompt and courteous response on all your visits to Rediff.comWarm regards, Customer supportwww.rediff.comP.S. Please do not change the subject line for future correspondence Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >

Dear Sir / Madam, I have purchased Samsung mobile Battery Eb425161lu for Galaxy S Duos S7562 on Rediff online shopping on 4th February 2015. My order no is 11131043. I have paid the entire amount of Rs. 320/- Cash on Delivery. But after collecting the parcel when, I opened it the battery inside it was of 2000 MAH. It’s really disappointed me that the Rediff online shopping is indeed cheating to me by sending them different products which are of no use to me. I have lodged a complaint about the product as soon as I received the same. He assured me within 48 hours the product replace will be delivered in the next 7-10 days. The product is still not delivered or not refund to me as Rediff shop committed time periods. So I called up again many times on different days but still they gave me the same answer that our expert team is investigating. I don't understand what they are investigating? As instructed by Rediff Support on phone, I attached the pictures of the item, and requested to pick-up and replace the product. He assured me, once the product has been pickup up by the logistic, so that we may proceed further for refund/replacement accordingly. Also kindly forward us, the attached scan POD copy of the logistic courier (.jpeg format and keep the file size below 2 MB), once your pickup is done, which will be given to you when the product will be picked up. I have handover the product to the courier as he referred named Aramex. I have called 19 time’s follow-up emails and also contact through call centre but all executives gave no response and false commitments... Problem is not sorted out till date. I will never ever place the order on Rediff shopping and I’ll not suggest anyone to shop from Rediff shop this is the worst really worst online shopping and customer care service. I wanted to know the reason behind the answer WHY they are harassing the customer. It's already 1.5 months I'm waiting. After long period called to Rediff shop customer care centre, Rediff has been replied me by email, they say to me your amount will be refunded as cheque to your mentioned address wait for 3-4 days. After three days Rediff shop mailed me, as they were required my bank details. I have sent as they required bank details but after they can’t refund and problem is not sorted out till date. I requesting to all others buyers don't buy any product from Rediff Shopping. They (Rediff) are shopping shows very attractive offer and collect money send defective product and lingering for replacement for 1 month and refund the amount don’t know? This are doing with thousand of clients think while doing this how much amount they earn from interest. Please look into this matter and forward to my problem it out as soon as possible. Regards, Manesh D. Tupe Mob-[protected]

please refer to my complaints lodged under ticket nos.[protected] and the reminder mails therafter sent to your SO CALLED CONSUMER DELIGHT CENTRE N FURTHER COMPLAINTS UNDER[protected] and[protected]. Order placed on 7/3/2015, relying on your 7 day delivery policy, on 11/3 i received a message stating product shall be dispatched, however till date it hasnt been I lodged a complaint on 21/3/2015 n ur so called support team whose priority as claimed is RESOLVING CONSUMER COMPLAINTS, never bothered to respond, inspite of Reminders

Hi, The below mentioned order still not though i have been contacting the customer care to cancel my order and re-fund or deliver the product both not done till now. Very worst service. Date: 26 Feb 2015 Order ID: 11233801 Order Status: Approved Product: Portable Sewing Machine 4in1 With Adapter & Pedal Order Amount: Rs. 948 Delivery Status: Delivered

Hi This Hemanshu, i have place order on 3rd march 2015 for Xiaomi MI 10400 mAH Power Bank which i have paid 100% advance through net-banking. i got delivery on 11th march 2015 which is incomplete order and fully damage from shipping itself. i have informed vendor and rediff immediately they have picked up my shipment for replacement on 12th march 2015 and i have send POD scanned copy to rediff on same day they confirmed the same on 13th March 2015 saying i will received my replacement in 10 days after several follow they still not able to even contact vendor of panel in rediff after my fight i have request refund because rediff is running new business of fraud and cheating clients take money and keep for 1 month earn interest on that and refund with which is new business of rediff Shopping. Guys my humble don't buy any product from Rediff Shopping.They rediff shopping shows very attractive offer and collect money send defective product and lingering for replacement for 1 month and refund the amount after 1 month. this they are doing with thousand of clients think while doing this how much amount they earn from interest. Regards, Hemanshu Mavadia

Dear Sir, My( Om Praksh Shukla) rediffmail id [protected]@rediffmail.com is from the last many years. Recently my password is not working and it is not opening. I tried many times for so many days. This is very important mail id from my profession point of view. I am facing lot of problems. Pl. help me by providing a new/reset password at the earliest. My mobile no is [protected]. with regards, OPS

my email id is [protected]@rediffmail.com. I am unable to access though I am giving correct password. I tried to recover passworl through mobile number but it is rejecting it, the security question also getting rejected. Please help as many of my important emails are in this account. My mobile no is +91 [protected]

I placed an order 11292326 from rediff shopping and got my product my issue is the Mrp on the product is 1575 including all taxes then why have I been charged 2909 Rs on what basis . please refund the execs money charged beyond Mrp or I shall have to go to Consumer Court and take legal action ...

I have ordered for 2GB MP3 player on March 4th. Still I have not received the delivery. My order no : 11260380. If i call customer care they are saying it will delay and they are not saying exact delivery date and If i again ask they say it has been dispatched through FEDEX courier and they provided one false courier reference number. Let me know when i will get my order.i have shopped on other online shopping website but i have not faced worst experience like this. i wont go for rediff shopping hereafter

I bought Spy Pen Camera . The order no is 11297367. It was delivered on to my home . I opened it yesterday the defective Product . I need to return it and get my money back .. . My phone no is[protected]/[protected] and i am complaint in consumer court given in money back urgently.

Hi I had placed an order for REDMi 1S flip cover through rediff shopping portal and even paid Rs. 208 through net-banking. The order ID is 11283182 and the AWB number is 13657413. The order has not yet been received even though its been 1 week. I will request you to kindly expedite the delivery of the flip cover. rgds, Ajay

I am really fed up with your customer service. I wrote couple of mail on last one week and talked with customer care team as well and till the date no one is there who can take initiative to resolve my complaint. As already mentioned on my mail i had ordered for 2 qty 10400 MAH and 1 qty 20800 MAH power bank which is not functioning properly, for which i requested for the refund. I hope any one from above mentioned mail id could able to address my concern. Looking forward for positive response.

Product Sold on Rediff are Fake, Its Breaks trust of Customer shopping online. Request to Consumer Complaints to Shut Down Rediff, Kindly let me know what will be required to #shutdownrediff ? I can bring Votes if required. Thanks for Support.

(Order No :[protected] Never seen such worst service in any industry from rediff shopping. I wish rediff should not do any service if you’re not able to keep up the words... Feb 19th Almost 25 day's i am waiting for the product.. There was no response from the rediff team ... Nore the product delivered, Finally spoken person called Judhishtir (Senior executive of customer care) on 13th March with the product vendor, When the real truth came out saying rediff has a problem with the shipping partner, &amp; the same agreed by the rediff executive, Where i asked compensation for no fault of mine after making the full payment. Which rediff executive promised me that will communicate the same thru e-mail with in a hours’ time on the same day till date no email from rediff side… again I call today ( 16th March ) again about the status on refund &amp; compensation Smartly replied stating will refund your within 5 to 6 days, No one is willing to share the feedback for compensation ...called again trying to speak to the manger no one is willing to transfer the call’s, after I said will not disconnect the call until I get a proper resolution for my query.. Executive disconnected the call after two min one “Kamani “ from rediff called Team leader Assured that will arrange a call back from his manager by 6 pm. Surprise to see that one floor in charge called &amp; told me that manager is too busy not able to communicate with the customer.. The executive Neha was too rude &amp; said that we can give only 250 rs gift voucher for the mental stress what you have undergone by ordering via rediff shopping, if you’re not angering with that you can go to any level we are not worried about it… This is called customer service???????????????????????????????????????????????????????? Remarks: I have recorded all the call’s of the executive (Mainly the problem faced by the rediff team &amp; logistics), for internal problem why customer should suffer?????????????????? Until customer call’s No response why???????????????? Need compensation for the mental stress given by Rediff Shopping team...

hi sir/mama. im gold velangani and i purchased slim and lift and from ur site and the size is too small and im nt able to use it.i m very disappointed and i paid 299 for product and 60 rs for shipping..total 389 rs...im would like to return you the product as it ids of no use to me...instead can i buy other item in its place or replace the size i need.., , please help me and reply me as early as possible.

I bought a vox refrigerator . The order no is 11218473. It was delivered on fifth to my hostel . I opened it yesterday the knob is broken . I need to return it and get my money back .. . My phone no is [protected] and my i.d is [protected]@yahoo.com

I got a defective power bank 5200 mah (order no.[protected].I send mail regarding the defect and asked for connecting me to vendor and they are not able to reach him.I have been trieng him since 2 days.Hope my amount of 548 rs would be reimbursed or get a new replacement product.

Talked with DM of Rediff shopping and she assured the replacement of defective power bank xiaomi power bank 5200 mah (order no.[protected] in 3 days.Now they are telling me again to send back the product(as I already expressed the fact that courier charges exceed 250 rs) and I never trust them that once product is send back they reimbUrse the money.So I hope I get justice that they reimburse the amount that I paid already for the product which is 548 rs.Hope u take necessary action regarding this matter.