| Address: Pune, Maharashtra |
Whenever, trying to resolve problem with Customer Care Executive, after asking the Order number they disconnect your call untill the same time you make 10-15 calls back to back for immidiate response.
And if you make a call for new purchase, no call will disconnected.
What kind of Image they are trying to build in market.
I have purchased some goods in Jan 15, early month. Same day requested for cancellation due to defective material.
That was the day and today is the day, i am calling and writing mail to them but all the time as shared above.
Still, waiting for my refund. My order number is 10996860
I think, i should share these experience on social sites for people and my friend awareness.
Very pathetic service at all.
customer support has been notified about the posted complaint.
Greetings from Rediff.com.
Details are being checked and the update would be provided at the earliest.
Regards
Rediff Shopping
Online Customer Service Team
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