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Rediff.com India Complaints & Reviews

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Updated: Dec 7, 2025

Complaints 2618

Resolved

576

Unresolved

2042

So far, so good. Rediff.com India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Rediff.com India will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Lucknow, Uttar Pradesh

I had ordered San disk ultra via debit card payment of Rs.555 on 25th march 2015 with order id 11359687 & they have not delivered the product or refunded my amount of Rs.555.I called them & wrote to them via e-mails & they gave me ticket no.[protected] but still not refunded yet. Regards Himanshu Verma +91-[protected] +91-[protected]

customer support has been notified about the posted complaint.

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T

tgh9415594155

from Maham, Haryana

Apr 12, 2015

I had ordered San disk ultra via debit card payment of Rs.555 on
25th march 2015 with order id 11359687 &amp; they have not delivered the
product or refunded my amount of Rs.555.I called them &amp; wrote to them via e-mails &amp; they gave me ticket no.[protected] but still not refunded yet.RegardsHimanshu Verma+91-[protected]+91-[protected]

T

tgh9415594155

from Maham, Haryana

Apr 15, 2015

Sir,
As I had ordered San disk ultra with Rs.555 payment done by debit card &amp; I
had not received the order due to courier problem in U.P &amp; the product was
returned back to vendor so the vendor e-mailed you for refund of my Rs.555.
So please refund my Rs.555 to my bank A/C no. [protected] of Oriental Bank
of Commerce, Mahanagar, Lucknow-226006.
Regards
Himanshu Verma
+91-[protected]
+91-[protected]

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Address: Hyderabad, Andhra Pradesh

My id is 11294381 I ordered gym palm but i received wrong item so the executive has taken back the product i have already requested for the cancellation, so please refund the amount back. My a/c details as follows of Axis bank: A/c number: [protected] Name: Dilip Kumar CH IFSC code: UTIB0001881 Branch: Seethammadhara Regards N.V.Ramana

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Nvr Chowdary

from Manthani, Telangana

Apr 11, 2015

My id is 11294381
I ordered gym palm but i received wrong item so the executive has taken back the product i have already requested for the cancellation, so please refund the amount back.
My a/c details as follows of Axis bank:
A/c number: [protected]
Name: Dilip Kumar CH
IFSC code: UTIB0001881
Branch: Seethammadhara
Regards N.V.Ramana

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 13, 2015

Dear Nvr Chowdary,

Greetings from Rediff.com.

We have refunded the order value and the refund link has been mailed to the registered email id. We are awaiting for your details to proceed further on the refund.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Hyderabad, Andhra Pradesh

I have purchased a foldable almirah from rediff shopping a month ago. Inspite of my attempts to bring the issue in their notice they are just replying only in work but no work has been done on grounds. Now they have stop updating the status of my complaint too. I informed them that if they cannot replace a part then atleast replace a damage part. ref complaint no: Re: [Ticket#[protected]]Refund cheque not Received My order no. 11159432

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 13, 2015

Dear Md shahid Anwar,

Greetings from Rediff.com.

As the product is not yet picked we have highlighted the matter to Aramex courier and the update would be provided at the earliest.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 15, 2015

Dear md shahid Anwar,

Greetings from Rediff.com.

As there's a delay in the pick up we have highlighted the matter to the Logistic Partner and have refunded the order.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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the product(Reebok golden aviators large size) ordered on 29th march which i receive after one week or 7 april .The product is totally fake when i saw this on website nd then i ordered nd received nd while i open its totally different from which i saw on website nd the frame of the aviators is molded nd the quality of the lenses is also poor.kindly change it from this product to the original one or refund it

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My order No.11386289.Said to be despatched on 1/4/2015 and the expected delivery is within 4 or 5 days. But even after lapse o more than 10 days the product is not delivered to me.Please look into this matter and intimate the present status of the product and expected delivery date.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 10, 2015

Dear Akosha Team,

Usually the products are dispatched and delivered within 7-10 working days post the approval, the product currently is in transit and can be traced on the India Post site, PFB the details:

Logistics Name. : India PostAirway
Bill : EM[protected]IN
Tracking on : http://www.indiapost.gov.in/speednettracking.aspx

The order has been approved on 31st March 2015 and is expected delivery date is 13thApril2015.

Regards,
SubbulaxmiTeam Rediff.com

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sir I order cozy blue yellow filled bean bag worth Rs.2282/- on 3rd April2015.The amount already in my Banking card debit message received.Your order (#[protected]is dispatch 10April message received on7th April.But Now ONE Message Received, We regret that the vendor is not able to fulfill your order for Rs.2282/-.Pl.tell me the reason to not fulfill the orderand also my amount of Rs.2282/- also deducted in my bank account.Make arrange send the product immediately.

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 10, 2015

Dear Rajendiran Subramani,

Greetings from Rediff.com.

The order could not be processed and has been cancelled on 8th April 2015. This being a COD order no refund is being processed.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Hyderabad, Andhra Pradesh

I received the Damaged & broken parts are missing, one side U Tube pins broken, One side Hools is broken where snap solid rod fix. Please find attached pics, For your kind review and immediate refund. Thanks, Mohammed AbdulRaheem +[protected] Order Id: 11367598 Date: 27 Mar 2015 Total Amount: Rs. 687.00 Discount: Rs. 200.00 Total Paid: Rs. 457.00 *Items*Table Mate Portable Adjustable Dinner Cum Laptop Tray*Qty*1*Price* Rs. 687*Delivery status*Dispatched on 28/03/2015 09:07 PM*AWB number* [protected]*Courier Partner*Gati Surfac

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Telebuy.in / RP Telebuy Skyshop Customer Care

from Chennai, Tamil Nadu

Apr 29, 2016

Dear Customers,

Greetings from Telebuy...!!!

We have gone through your complaint . We regret for the inconvenience caused. We request you to register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in http://www.tbuy.in/index.php?route=information/customer_care. Incase of any escalation please contact me directly in[protected] / [protected].

With Regards.
Ajay Kanagasabapathi,
Manager - Customer Care.

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Address: Faridabad, Haryana

I had ordered intex it-rider speakers (order Number[protected] on 25th march 2015. Its been 15 days I didn’t receive my order till date. In between I talk to c care and vender too. But always false promises are given. I purchase so many things online but till date I didn’t see this poor service from any of the e commerce site. In today’s era e commerce is so strong that this is a big spot on service of rediff as well as the vendor(Crisp Communication).

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 8, 2015

Dear duapuneet2001,

Greetings from Rediff.com.

Apologies for the delay, the seller mentions that the product is being dispatched and the shipment number would be sent to you within next 24-48 working hours.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 11, 2015

Dear duapuneet2001,

Greetings from Rediff.com.

As the order has not been dispatched we have refunded the order value.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Bilaspur, Chhattisgarh

Number 11388222 order was given on 31st of march. Today I recieved the product by 7.30 PM by blue dart courier. When i open the product, it was broken. Not even this, some other reciepient has replaced this damaged product through flipcart and this broken product is delieverd to me. This is very pathetic and is not good for your image. Kindly replace this product by fresher one.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 8, 2015

Dear drpawan410,

Greetings from Rediff.com.

We would not be able to assist as no Complaint has been registered with Rediff.

For any complaints on the product delivered you have to register the complaint to Rediff within 2 working days on receipt of the product.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Mumbai City, Maharashtra

I am purchased htc evo 4g.of rs 4050/- on dt 23.03.15 But that product is defective . I had called Ace tel . and ask for service center in Mumbai but They told to return the mobile to Delhi. I think mobile is duplicate. Please tell me what to do...

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 8, 2015

Dear arvind viswa,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Bangalore, Karnataka

Order# 11306704 was ordered on 13th March, 2015 and was supposed to be delivered in 5 - 8 days. Today almost a month away from date of ordering there is no clue where is my item. I have written to rediff customer care thrice. There is not even a courtesy acknowledgement of my status check...

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 8, 2015

Dear Rohith Warier,

Greetings from Rediff.com.

Details are being checked and the update would be provided at the earliest.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 8, 2015

Dear Rohith Warier,

Greetings from Rediff.com.

your order has been refunded and the details have been mailed to the registered email id.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Lucknow, Uttar Pradesh

Hi! I have an email id [protected]@rediffmail.com . I have forgotten my password and wish u to reset the same for me and send it to my alternate email id arti.[protected]@gmail.com. Kindly update my mobile no [protected] .Kindly help me to login my rediffmail id.Thanks Arti

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Address: Moradabad, Uttar Pradesh

I already complaint to against rediff.com but They do not give me response. i did mail to rediff.com, thats my product is unwell and there is no response to my mail...i have a product thats not working there order number is 11343672. Rediff.com not response of my mail and do not giving me refund.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 7, 2015

Dear daudhusain1,

Greetings from Rediff Shopping Team.

We have requested customer to send the product back and provide the address on 3rd April 2015, please ask customer to provide the courier details to proceed further on the complaint.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 11, 2015

Dear daudhusain1,

Greetings from Rediff.com.

Your order has been refunded and the details have been mailed to the registered email id.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Kanchipuram, Tamil Nadu

Dear Sir, We have ordered one Buy 1 Lamborghini Rc Car And Get 1 Mercedes Sls Rc Car Free. But we received one Local make sports car its local quality not worth in Rs.687.00 Please help replace amount or correct product. Thanks for your understanding. Thanks & Regards, S. Gopi, Mob: [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 6, 2015

Dear sgopidme87,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Sir, I had placed an order for supply of Sony ICF-C1 Radio alarm clock to Rediff Shop and gift through Rediff.com. My order No. is 11397135. The clock was supplied by M/s Ojjas Enterprises, Mumbai on 04.04.2015 and I paid Rs.1713.00 cash on delivery. On scrutiny of product, I observed that; - Battery compartment for installing battery is not supplied hence supplied battery can not be installed. - On the box it self "Europe Only" is printed which indicated that product is for use in European countries. This can also be proved from the AC power plug connected to the clock has square pins in place of round one for Indian conditions hence can not be used. I am feeling cheated and seek refund of my money. R. K. Pathak 502, Jupiter, Gawand Baug, Pokhran Road No.2, Thane (West) 400610

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 6, 2015

Dear R. K. Pathak,

Greetings from Rediff.com.

The product has an inbuilt battery and has to be plugged to start the product. Also we tried assisting you over the phone but were unable to reach as there was no response from your side.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

O

Snapdeal.com Customer Care

from Delhi, Delhi

Apr 7, 2015

Dear R. K. Pathak,

Greetings from Rediff.com.

You can mail us at tell.[protected]@rediffmail.com in case you do not want to proceed with the order and we would call back the product post response from you.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: New Delhi, Delhi

Dear Sir I have purchase a power bank of 10400MAH through on line from Rediff Shop. They delivered me but when I use this, we found defected. Power bank was not store charging. I have to complaint to them. After that they said that you refund your product through courier and I reimbursement your courier charges and replace your product. And I refunded. they reimbursement my courier charges but 30days has been passed they are not delivered my replacement product and also not reply my mail. My product order no. is 11203641 So I file this complain and request you you please, do action ASAP. I want justice. Thanks & Regards Manoj Kumar Gupta Mail-ID [protected]@gmail.com [protected], [protected]

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Complaint marked as Resolved

Dear Sir Thanks a lot for your help. provide solve my issue. they refund my balance. I need product but they are but they are not delivered. I was settle deal with low price at the time of order but when rate high of the same product then they cancelled and refund my balance.

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 6, 2015

Dear manojgpt2011,

Greetings from Rediff.com.

As no replacement has been delivered we are arranging to refund the value and the details have been mailed to your registered email id.

The refund for prepaid orders usually is credited within five working days in the bank account.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Moradabad, Uttar Pradesh

i ordered samsung power bank through rediff.com. i get today power bank but there is no work. not charging the phone and there is like a old product. i want to my refund in bank account soon. my product order number is 11343672. please sir response my complaint and do well for me.

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Address: Bangalore, Karnataka

Dear all, I Satyanarayn Kundaram product name HTC EVOG CODE R51459 Has returned. Pick up by JV EXPRESS on 18th Mar 2015.Pick up Receipt No, RDF12525 / Rediff.com 11279959 I suppose to Receive mail.or phone call from you Executive no was waiting but Reply about My refund Within 2 days how Irresponsibly doing the business such a weary Reputed call Rediff shopping.please I want detail of Refund when and how I will get please advise. Thank you Contact No, [protected]

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 2, 2015

Dear Sk_kundaram,

Greetings from Rediff.com.

The product picked from you is in transit and the delivery of the phone to the seller is in process and post the delivery further action would be provided.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Dakshina Kannada, Karnataka

Hi, I had placed an order in Rediff Shopping on 4th March. And on 14th March I receive a mail saying, my order has been delayed and will be delivered within 7 - 10 days. But there has been no further update on the status of my order. It says "Awaiting Dispatch". I have tried contacting Customer support team, for which also, I don't get any replies. Either I want an exact status of my order and when will it be delivered else I need to cancel the order and refund of my amount pai.

customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Apr 1, 2015

Dear SukanyaRediff,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

Regards
Rediff Shopping
Online Customer Service Team
[protected]

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Address: Pune, Maharashtra

I have ordered a toy from Rediff (Shopping portal on Thursday (26th March-15) and same has confirmed by an email. Order# 11357581 After 3 days, I got the message that product is delivered, but in reality product was not delivered to me. When I asked to Rediff shopping customer case regarding this, they said that within 24 hrs they would investigate and get back to me. After 24 Hrs when I called them, they said, they required another 48 hrs as product is delivered to somewhere else. Overall they are taking this very lightly and not even updating me regarding the current status of delivery

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