Sir,
I had placed an order for supply of Sony ICF-C1 Radio alarm clock to Rediff Shop and gift through Rediff.com. My order No. is 11397135. The clock was supplied by M/s Ojjas Enterprises, Mumbai on 04.04.2015 and I paid Rs.1713.00 cash on delivery.
On scrutiny of product, I observed that;
- Battery compartment for installing battery is not supplied hence supplied battery can not be installed.
- On the box it self "Europe Only" is printed which indicated that product is for use in European countries. This can also be proved from the AC power plug connected to the clock has square pins in place of round one for Indian conditions hence can not be used.
I am feeling cheated and seek refund of my money.
R. K. Pathak
502, Jupiter, Gawand Baug,
Pokhran Road No.2, Thane (West) 400610
customer support has been notified about the posted complaint.
Greetings from Rediff.com.
Details are being checked and the update would be provided at the earliest.
Regards
Rediff Shopping
Online Customer Service Team
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