[Resolved]  Reliance Big Tv — Reg: Reliance=[protected]

Address:

Chennai, Tamil Nadu

[protected] Forwarded message[protected] From: Madan Mohan <madan.[protected]@gmail.com> Date: Sat, Apr 25, 2015 at 4:16 PM Subject: Reg: Reliance=[protected] To: [protected]@reliancedigitaltv.com, [protected]@reliancedigitaltv.com Hi Nodal officer, Customer ID :[protected] Complaint number :[protected] set top box status : Poor Signal From : 15-Apr-15 Complaint Date : 21-Apr-15 Promised to fix the issue: 48 hrs from complaint date and time Issue resolved : Till date issue was pending. Just now I have spoken with floor supervisor of customer care to know about status, still they are telling same story as will take complaint to fix the issue fast and I asked for supervisor number and name, who has been assigned for the issue, they said don't know. I asked to transfer the call to manager and they said manager is not available in office and asked manager name they said don't know.This is first time i'm seeing an employee don't his Manager name and put mute to my call almost for an hour and they cut my call. This is the service which you proved to your customer, I have never seen such type of service in my life time. Till how long I need to wait to fix the issue. Recently I have recharged for yearly pack and 500 rs for services. If you guys unable to provide proper service please return my amount 500+ yearly pack I should I want to pay without getting any proper service are response from customer care and service provider. you guys really want to fix the issue? Please tell me to be frankly weather give service or not? do you feel is this same for your service? do you think us to as mad? or something? do you have really sense or not on this? Regards, Madan Mohan C.A