Reliance BigTV Complaints & Reviews

the dealer at vasant vihar dehra dun was approached and payed amoumt of rs 360 for recharging my tv st set top box id no.[protected] about ten days back. apparently the amount was credited at your end erronously in eleven digit account instead of my twelve digit account. i have been constantly approching the dealer. but the same has not been activated so far. i have at same time been trying to approach your customer care who nhave not been...

Sir .My self Paras Dua from Delhi and i have an 2 DTH connection's of Reliance big tv and my smart card numbers are[protected] and[protected] sir it is a multiple connection..but sir mai chahta hu ki Ye multiple connection singal-singal ho jaye but Customer care wale mera connection singal-singal kar he nahi rahe. jabki sir mere ghr 2 alag alag Reliance ki dish hai.. sir other DTH operator me toh connection aram se singal ho jaate hai...

My customer id no is[protected] and complent no is[protected] dated 13.03.2015 for no picture as well no sound is there.I am really shocked to see the bad response of such big tv.even no one is picking my phone from last 5 days in customer care, every day I spend 2 hours to check the status of complent it is hopelelss must see the customers requirement and quick response. See yyou are BIG TV by grace of customers they can make u small also.quick...

I have called up customer care of big tv and told the problem that few of the channels like zee tv has audio and video fluctuation problem. Reception of other TV channels like Sony TV, SAB TV, Times NO are OK and don't have any audio/video problems. The customer case is so rude that she is not admitting that these problems are related to Big TV and instead asking me to check the cable connection. This is not expected from Reliance and I am...

Hello Sir/Madam From past 6-7 years we have been a loyal customers for Reliance Big TV - #[protected]. Concerned Issue about faulty Remote control. From past 1 year we have changed 2 remote controls exactly with the gap of 6 months. The reason behind it is unknown. When we contacted coustmer care executive, their reply was unsatisfactory. We were not explained with suitable reply. I want the replacement of the remote control free...

सर मै दो तीन दिन से कसटमर केयर से अपना पैक बदलवाने के लिये काल कर रहा हूं मगर बीस बीस मिनट के बाद अगर लाइन मिलती है तो वहां से किसी की अवाज नही आती है मै अपना वतृमान पैक की जगह...

My smart card no is[protected] I have been trying to contact customer care as some channel like disney cartoon, nick & pogo are automatically stopped with out any information written or verbal, But it is quite unfortunate that i am not getting good response from customer care. Either the no. is busy or if connected after several attempts i am always told that this is due to technical fault on part of Big TV and believe me it has...

My smart card no is[protected] from Hyderabad... I have raised a complaint on 10th Mar 2015... stating that i am getting an error as Poor Signal... We had to contact Customer care as we were unable to rectify the error ourselves... I again called up on 12th Mar after the TAT was completed... Twice i called [protected] the call was connected but someone disconnected it... Third time i was able to connect, i spoke to one of the Executive...

I'm a BIG TV ( now reliancedigital TV ) user since 6 years. My smart card no. is :[protected]. There are no channels on display with my connection since 10 am yesterday. I lodged a complaint with customer care 5 time every 1 hour apart. Each time they said it'll get rectified in 15 min-1 hour. It's more than 24 hours now and still it's not rectified. It's height of ineffeciency. The customer care guys are not even ready to tell me what...

Due to poor customer services n negligence of reliance digital I'm not getting my refund back even after 5 complaints n n no of calls. Each time they disconnected my call when asked abt the refund issue. This is so poor for such a big name....

Hi reliance my card number is[protected] and i had done my recharge of 300rs on shivratri(17th) last month and we didnt took any special pack and not even you are providing us any channel so that we can see icc world cup, , , , but when its comes to money we saw that you are very particular... please make me understand that how come it could be possible that my recharge would finished within 18 days... iam expecting a quick response from...

Our Big TV connection was disconnected from February 2015.I registered complaint through customer care number on 10th February.They replied that the technicians will settle problem within 48 hours.They said that it will take Rs.175 for set top box complaint and Rs.300 for adapter replacement.After one week, two people came and said that the set top box is not working, and the same model is not in their custody and they may replace the model...

My Smart Card number is[protected]. I changed my STB on 13/12/2014 and I was told that it has 3 months of warranty. Again on 09/03/2015 the STB was not working and on 10/03/2015 technician came and changed the STB and I was told that since your old STB was under warranty and so you will not be charged anything, but they deducted 500 Rs from my account. I tried calling customer care on [protected] on numerous occassions, every time they...

my smart card no.[protected] name is satyanarayana .i want to change my plan to bronze [protected]@210rs..i tried calling customer care on 9/3/2015 but there is error connection in customer care service..i tried form different network provider still i got same response ..plz kindly change my plan to bronze [protected]@210rs.and also customer care of reliance big tv misleading us without giving proper information about plans.and even reliance bigtv changing...

OUR SMART CARD NUMBER IS[protected] Name :- RITESH PATEL Mobile No.[protected] I am using Reliance Big TV DTH since more than 7 years. My set to box continues Error type – 2 constant follow-ups with the BigTV customer care, but they are not proper respond. I complain many times on Reliance representative Mr. Kalpesh Prajapati Mobile number :[protected] not proper respond. You are request to attend me complain and solve problem. Regards,...

Dear Sir/Ma'am, I am your DTH service user with smart card no.[protected]. The connection was primarily for a pair of TVs. For an unavoidable reason we recharged the aforesaid connection in january 2015 (4 months pack) for a single TV set after long consultation and consent at your consumer support portal. However the connection was suspended in starting of march. Thinking that the balance might have ran out, we recharged it...

I requested a Reliance BIG TV remote replacement a while back and for this to be delivered to my residence.Card no[protected]. An amount of 250 INR was debited from my account although no remote was handed over. I had raised several call complaints on this and till date never received a reimbursement nor a remote replacement. Disappointed of the service....

Dear concern. SMART CARD NO[protected]. Request for refund of Rs 350/- which was charged towards reinstallation without visiting my residence inspite of requesting so many times registered complaint through customer care but I haven't been able to get the correct answer from the team. Every time i would call they would be rgistering new complaint without proper justifcation given to the prior complaints. I am very much disappointed the...

Hi sir/mam my reliance digital tv card number is[protected]. Now my current status of account is suspended. I don't know know how. This is how it starts First of all I have requested a new card as my old card was not working on date 15.12.2015. Till nw date 24.02.2014 since the date of Request I have not received the card.and there has been deduction of total 400 rupees from account as well as my account is suspended.from next day I...

Dear Team Reliance Big Tv, I apologize for that but it is not big tv, its small tv rather it should say to big tv. Reliance big tv service is in pathetic condition, customer service is quite poor and shame on the owner of ther company reliance either it belongs to Mr. Anil or Mr. Mukesh. Service is quite poor, they are not deliver the customer they wanted it be as reliance. My Smart card number is[protected], every 15-30...