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My contact number is there if you refer the smart card number[protected].I don't want share my phone number in these forums for obvious reasons.
Dear Ramdas,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
The service of the ground level staff is most unsatisfactory and no courtesy, no clarity in giving the information.They just say they escalated the complaint and officials say they referred the matter to the field staff. Like wise I suffered humiliation for more than month giving me mental agony just for the sake of refunding Rs 175/-unauthorised debit to my account
Overall my RATING IS VERY VERY VERY BAD
Overall my RATING IS VERY VERY VERY BAD
Sir,
After a fight for nearly one month, my unauthorised amount was credited back on 21 Nov.In the meanwhile some official from Mumbai called me over phone and I narrated the whole incident. He again registered a complaint and told me that their engineer will visit my house. NO ENGINEER CAME TOMY HOUSE. Since the amount was credited back, I did not follow up.
Today, 3 Dec 2014, I received a SMS stating"Dear Reliance Digital Customer, your service request No[protected] is closed.You are charged Rs175.00.Trust the issue was resolved to you satisfaction"
I don't understand how the customer service dept is functioning.The above referred complaint was registered by the Mumbai official for refund of the unauthorised debit of Rs 175/-When the official again called me on 26 Nov I told the amount has been credited and hence there is no issue. For this again they debited Rs 175/-!!!I think again I have to fight for months to get back the amount.This is my account statement, as per portal, as of now. Reliance digtal Officials to explain why this is happening. If I talk to them they are debitting the amount without doing anything.
18-Nov-2014 Adjustment [protected] 155.75
18-Nov-2014 Adjustment DTHPRDB_A[protected] 18.69
18-Nov-2014 Adjustment DTHPRDB_A[protected] 0.37
18-Nov-2014 Adjustment DTHPRDB_A[protected] 0.19
21-Nov-2014 Invoice [protected] 0.00
03-Dec-2014 Adjustment [protected] -155.75
03-Dec-2014 Adjustment DTHPRDB_A[protected] -18.69
03-Dec-2014 Adjustment DTHPRDB_A[protected] -0.37
03-Dec-2014 Adjustment DTHPRDB_A[protected] -0.19
After a fight for nearly one month, my unauthorised amount was credited back on 21 Nov.In the meanwhile some official from Mumbai called me over phone and I narrated the whole incident. He again registered a complaint and told me that their engineer will visit my house. NO ENGINEER CAME TOMY HOUSE. Since the amount was credited back, I did not follow up.
Today, 3 Dec 2014, I received a SMS stating"Dear Reliance Digital Customer, your service request No[protected] is closed.You are charged Rs175.00.Trust the issue was resolved to you satisfaction"
I don't understand how the customer service dept is functioning.The above referred complaint was registered by the Mumbai official for refund of the unauthorised debit of Rs 175/-When the official again called me on 26 Nov I told the amount has been credited and hence there is no issue. For this again they debited Rs 175/-!!!I think again I have to fight for months to get back the amount.This is my account statement, as per portal, as of now. Reliance digtal Officials to explain why this is happening. If I talk to them they are debitting the amount without doing anything.
18-Nov-2014 Adjustment [protected] 155.75
18-Nov-2014 Adjustment DTHPRDB_A[protected] 18.69
18-Nov-2014 Adjustment DTHPRDB_A[protected] 0.37
18-Nov-2014 Adjustment DTHPRDB_A[protected] 0.19
21-Nov-2014 Invoice [protected] 0.00
03-Dec-2014 Adjustment [protected] -155.75
03-Dec-2014 Adjustment DTHPRDB_A[protected] -18.69
03-Dec-2014 Adjustment DTHPRDB_A[protected] -0.37
03-Dec-2014 Adjustment DTHPRDB_A[protected] -0.19
Sun network not display my smart card
In my smart card number[protected] Name P. Annapoorani Sir two days sun net not working in my smart card kindly take action for my complaintCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne, Navi Mumbai, Maharashtra, India - 400709
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications