Reliance BigTV Complaints & Reviews

I have lodged a complaint on toll free number for my BIG TV No.[protected] about one month back. In spite of repeated telephonic reminders from me and assurances by the BIG TV executives my complaint is not yet attended. Since last one month my BIG TV connection is dead showing error 400. Though the complaint is not yet attended, I have received a message stating that Rs. 175 is charged for my said complaint. How shameful and disgusting...

Hi team, I'm not getting my subscribe channel since one week. I tried to customer care many time but not able to connect. even try 1 hour. Please resolve the issues and give the genuine customer care numbers/mail accounts. Smart card number :[protected] Regards Ravindra[protected]...

I had a signal problem for which I launched the complain Req No[protected] and it was rectified and Rs. 175/= was deducted from my account and after three four days again same problem occurred and again I contacted the customer care Req No.[protected]. Again my account was debited Rs. 175/- . I informed the customer care about the double debit from my account Req No.[protected] and I was told it will refunded and I got the message that complain...

An open letter to Mr Anil Ambani: Dear Mr Anil Ambani, First of all I was a big fan of Reliance Group, specifically ADAG, from the time the Reliance Group parted ways. Whatever the media wrote, I was a strong supporter of the junior Ambani-Anil. At our lunch discussions, whenever anybody talked anything against Mr Anil Ambani I used to justify him with such a high spirit, my colleagues started commenting like "dont say anything against...

OUR A/C. NO.[protected] renewed and upto[protected]. not working fm[protected] till today i.e. 20 days SIR Our Big tv is not transmitting relays since 30th night waited 48 hours and brought to your notice on[protected] your Customer care executed noted the complaint and replied that the problem may be in set top box that has to replaced and cost is Rs.175-00 that has to borne by customer, I agreed to that then he said that will...

My Set-top Box is not working since last 10 days. Customer care is not responding properly. Their Engineers also do not receive the call. Very very Poor Service. Even the signal gets lost in very low rain. Tata SKY is not loosing signal at such a low rain. If anyone is planning to purchase Reliance digital TV, Please do not purchase it. Purchase only if you would like to have extremely poor services....

My BIF TV SMART CARD NUMBER[protected], and MY REGISTERED MOBILE NUMBER - [protected]. I have spoken with the customer care about half an hour daily from 30 Aug 2014 for change of address and installation. But due to the inefficiency of the system(Reliance Customer care & their allied team) nothing can be done for me against my continuous request upto 05 September. I have given consumer complaints in this regard from that day. But...

Subscriber ID[protected] Error 400 signal lost error was noticed in Big TV. Called customer care, technician inspected and suggested to replace set top box at a cost of Rs.500. It has been more than 3 weeks the STB has not been replaced. On enquiry I get a standard reply that STB is out of stock and will be replaced next monday. Called CC twice and the service person who promised to bring the STB every 2-3 days. all in vain. I am wondering...

dear adag group mumbai your company cust.care. no. working as a govt. deparment or bhagwan bharose. i complent your mumbai office no. [protected] . mr. praveen talk me very rudely & told me to go for police complaint . this is not a good bahavior for custmer &dealer . VASUDEV KARIHA KEKRI - DIST - AJMER - RAJASTHAN MOBILE - [protected] - [protected]...

i have a big tv connection.Smart card no:[protected] registered under v.rajeshwar reddy. i logged a complaint with regard to poor audio, complaint no:[protected] on 13 july 2014. it's closed on sep 11 without solving it, on confronting them they gave new no:[protected]. According to trai a complaint has to be closed in five days. Big tv has not even addressed my complaint for past 2 months & still it's unresolved, my calls to their executives...

Hi, My account no is[protected]. I am trying to call customer care to activate a long term plan on my digital tv connection however even though I was on hold for more than 5 minutes no one address the call. Could you please help me out with the details about long term plans and how can I activate one on my account. My digital TV card no is :[protected] Regards B.S. Yadav [protected]...

Respected Sir, I am Laxmi Narayana Chary Legal Owner of the Reliance Big TV bearing Account No:[protected]. I am having problem with my set-top-box that it is getting stuck, Switching Off, when we switch on Fan, Tube Light, or any Electrical Equipment. I am facing this problem since 3 months. Due to this reason I did not recharge my set-top-box. One day Reliance Customer call Center called me asked about the reason why you are...

Our reliance big tv signal was lost from last 15 days & i was register our complaint on 26/8/14
Service Request No :[protected]
Every day i called to customer care service for this issue
And they said that "our technician will reach your place & solve this issue"

And before two day ago we received the message from reliance big tv that "Your service request no.[protected] is closed"br...

It is now almost 10 days since I have made a complaint and no one has attended to this till date. I reminded on 3/9/14 and was informed that my complaint will be attended on top priority but nothing has happened till today the 9/9/14. Just now I reminded and spoke to one Aparna and wanted to speak to the in charge Renuka but I was connected. My Smart Card No. is[protected] and my MAX pack is valid till November 2014. I am not able...

Sir,
I have purchased the reliance DTH eqpt since 2008 while serving at Lucknow(UP) and never had such type of complaint. But it is very shameful to the such a large DTH services in India that installation and change of address could not completed in five days. I have finally transfered with my family to coimbatore station. I have liaised with customer care of reliance big tv from 30 Aug 2014. Initially they have asked for 24hrs time...

Dear Sir/Madam, My Big TV smart card No.[protected]. i had a problem with my remote on Mar'2014 and when i raised a complaint[protected] to replace the remote the customer care executive told to recharge the account with 225Rs and i did recharged. One of the agent came to replace remote and asked for the money, I told him it was said that the amount will be deducted from my account. He told no it wont be deducted from my account and...

I am so un happy with RELIANCE Digital TV Service. I shifted by Big TV to a new location and couple of months after installation I was getting signal lost error in climatic condition. When I spoke to customer care they asked me recharge for 175 Rs and they said their engineer will come to my place and rectify the issue.But they never turned up. After that when ever I try to reach customer care([protected] &[protected], it says...

I changed my address on august 30, 2014 on that day, i have uninstalled the bigtv connection with their permission and i requested them to install to new address, they said okay, we will instaall within 48 hours, i said, okay, no problem, until now, they didn’t install and they are not responding correctly. Their service is very very bad. I am not satisfied with this service.

Thanks & regards
Karthik. S...

Hello Sir, I am the consumer of Reliance Digital TV earlier known as Big tv. Smart card no:[protected] Due to construction of new building near to our apartment, Our dish is not working. So I raised a complaint to reliance digital tv for installation of dish tv on the terrace which is currently in first floor. Service request no :[protected], Date 28Aug 2014. As per their call center it cost me Rs350 for installation. On 29Th the...

Hi i just want to bring to your notice your technitians are acting rude and irresponsible. They are asking bribe directly of rs 100. When it was questioned they are telling its our fault for calling customercare.According to them we have to call technician directly. when we refused to pay as directed by your customercare people, now my complaint has been sidetracked. He called us immediately when i registered the complaint after confirming...