Reliance BigTV Complaints & Reviews

My smart card number:[protected] This is an example for kind of quality products that Reliance is providing to its customers. Today morning i.e., 9th Feb 2015, when I was watching TV, suddenly my reliance dish TV adaptor got blasted with huge sound and light. Rest all other items in my home are safe and running well. This is the kind of quality that reliance is providing and I'm really unhappy. Hope for speedier & justifiable...

My Smart Card No.[protected] in the name of Ramesh Babu Tumma. I have subscribed for one year package by recharging with Rs.2168/- with Transanction id 78834416 on[protected]. Due to poor signals I lodged a complaint with No.[protected] on[protected]. The technician with mobile T no.[protected] asked me to remit Rs.500/- for changing the set top box. Accordingly, I paid Rs.500/-online with Transaction id [protected] on [protected]....

I am so sorry to opt for Reliance Big Tv. I had requested for installation since 31st Jan but till date the installation is not done and my ac has been charged and also suspended because of that. I was told to recharge my ac to increase the chances of technician coming but that has not happened till now. The technician finally came but was unable to connect the dish cable to the TV. He said he will return in an hour. But that hour never came. Im...

we have book a request in reliance big tv on 23 dec for address change and re-installation but due to some society issues installation was not done on that time. reliance has deducted 350/- from our account. after that the society issues was solved and we call reliance on 27 jan, 15 again for re-installation, this time again they have deducted the amount without any visit of the technician. we are still in waiting and we not even get any...

I had issues with the service, getting error as please insert the smart card. Tried all trouble shooting steps and at last called the customer service number. Tried just once and the line got disconnected with the recording as you have attempted to call more than once. Tried calling again for 30mins but no luck. Crappy service...

My customer id being [protected], we are regulary Face problem of his service since two months . We are purchase big tv since 2006 but till date regular problem and this time approximate two months regular face problem than complain and first time they are replaced set up box on dated 23/12/2014 than after regular face problem in weather condition error than after 15 days i have complain for problem than after two days attend this complain...

My cutomer No is .[protected]. (1) The customer care no [protected] is not responding / no cutomer care executives attending the call. (2) I got replaced with new set top box 3 days back. But the new (look like an old one) set top box is also not working properly. In an hour, 2-5 times it restarts automatically and some time it stops working showing the message "Loading in progress" or a blank screen. Many times we have to remove...

My account no. is[protected]. There was absolutely no problem till now in hardware or software from Big TV since 3 years. However, it is show Error 400 since 3 days. I have been trying to contact [protected] multiple times, and all I do is wait for "1 hour" for connecting just to know that executive hangs up call in between. The services are really PATHETIC from Reliance Big TV. There is lack of information on where their technicians...

mera acc no[protected] hain mere set top box ka remote kafi dino se sahi se kaan nahi kar raha tha.isliye maine new remote ke liye customer care mein phone kiya to unhone mere account se 225ru kaatliye .uske agle din unke ek technician ka phone aata hain aur wo kehta hain "ke hm aap ke ghar nahin aa sakte aap delhi aa ke phone le jao" phir hmne uske baad ek mahine se customer care mein baat kar rahe hain aur wo kehte hain ke "refund ho...

Sir I recharge Rs.650 yesterday 28th jan 2015.my smart card no.[protected].but any channels did not work till today 29th jan 2015.screen show unsubscriebd channels. pls on my set box refresh urgent, thanks a lot pls sir.I am so tense.thanks....

Dear Aspirant, Second Complaint Regarding the Customer Service Agent Mr.Rushi. Marke. Again I got connected to the same employee for the complaint regarding my Reliance Big Tv is not working from last Thursday I:e 22nd January 2015. He said that you should know that Rs 175 is a mandatory cost to solve your complaint. I said can I speak to the supervisor or any senior over there. He said i[censored] want to speak to the seniors call in the morning...

Dear Reliance Dish Tv I have logged complain on 23 Jan 2015 but no body have visited to our premise to take care of these things. I am calling frequently to customer service but they always excuse that somebody will visit and resolve your dish tv problems. It is pathetic service given by Reliance and we are hereby force to say that if same kind of experience we will get definitely we are going to change service provider. We will...

Dear sir, I am not using my reliance Digital TV since 2 years. I would like to activate the connection now. My smart card no. is[protected]. I tried to call customer care several times but i am not able to connect. The line is getting disconnected as soon as I enter my Smart card no. I have mailed the customer care, but till now no one has responded. Please let me know how to reactivate my Smart Card. Regards, Jss Murthy....

Hi I'm not able view the subscribed channel since 10 days. I've recharged with Rs.230 10 days back. Since then I'm getting the signal error screen only. Customer care numbers are always busy and not able to connect to the executives . My smart card No:[protected] Please look into the issue Regards Ravindra...

Hi my name is RAJESH. My smart card number [protected] My phone numbers +91-[protected] +91-[protected](alternative) I am using Reliance Big TV. But 2014 July onwards my setup box stopped getting signal. So I contacted customer care and given a complaint on 26 July 2014. I got a message "Dear Reliance Digital TV Customer, your Service Request No is[protected] . Our engineer will get in touch with you shortly.Thank You' They...

I am a subscriber of Reliance Big TV under Subscription No.[protected]. However, for any sort of enquiry their customer care number is NOT available 24x7. It always say that "All our customer care executives are busy on other calls" and they never pick up the line. I wanted to contact them for some issues related to my subscription amount, which was paid 'online' but not credited into my account. Secondly my subscription is due for...

My worst ever experience with Reliance BigTV. I have a normal (SD) setup box (Reliance BigTV Smart Card Number[protected] with almost 1 year subscription (Gold Pack) and I am using this DTH service from 2008. I wanted to upgrade to HD setup box and called bigtv customer care to enquire about it. They said HD setup boxes are out of stock and after that I asked them if I can use an used HD setup box thinking that I don't have to pay for...

Sir, Am a Digital tv subscriber. When the balance is getting over you send message like this which is ok..! The receiver understands what the sender means... ."Dear Reliance Digital TV Customer Please recharge your A/c.[protected] today to enjoy uninterrupted services. Recharge Rs300 and above to get cashback of Rs15. TnC Apply.Ignore if already Recharged." "Dear Customer you can recharge your account thru Credit/Debit card &...

I have raised a complain to customer care for a visit of technician to resolve my DTH issue. Request number is[protected]. It has been 5 days but no technician has called or visited to my place. I am calling to customer care and getting assurance to visit current day but no success yet. Balance from my account is getting deducted on daily basis without using the service. The same happen last year also when I asked to change a In-Warranty...

I have lodged a complaint regarding relocation of tv set (to increase wire only) on 10.01.2015, but the complaint was lodged of relocation of dish by the company for which there charges of Rs.350/-, whereas to increase the wire charges are Rs.175/-. The executive visited our home on 11.01.2015 and increased the wire and told us about the mis-lodging of the complaint. After that, I have talked to the executives many times, but nothing is happening....