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Reliance BigTV Complaints & Reviews

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Last updated Jan 29, 2024
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Reliance BigTV reviews & complaints page 129

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A
akbar sayed
from Noida, Uttar Pradesh
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customer care executive not responding

U have the worst customer service department after waiting for 20mins I couldn't get a singel customer service executive to help me it keeps saying all the coustomer serivice exexecutive r busy so please either emprve your ccustomer service department or close it it was my big mistake that I brought your product...
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J
jotkharoud
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG RECHARGE

Address:Sangrur, Punjab

hi i recharge my vc no.[protected] on 19dec2014 of 2377rs. My account still not update else today i have to recharge extra of 230rs. because dishtv was shut down, i think you have recharge wrong account.my dish is of videocond2h but it shows reliance connection. my customer id id[protected] ! Please return my money..!!...
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R
RahulVijayan89
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised deduction of money from DTH account - Service suspended

Address:Chennai, Tamil Nadu

The company officials have deducted money (Rs. 350/-) from our Big TV DTH account, due to which services were suspended on account of low balance since Dec 23 2014. In-spite of registering complaints with the technical team since the last 15 days, no action has been taken by the authorities concerned to refund the amount. Every time when I call on the customer care no.[protected], I am being told that the complaint is being processed...
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K
KIRTI7519
from Pune, Maharashtra
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Network not connected last three days

Address:Dadra and Nagar Haveli, Dadra and Nagar Haveli

Hi, I am kirti patel . I am writing to express my strong dissatisfaction with the Reliance digital TV. Smart Card no :[protected]. Last three day we have not getting network area as well as not response in customer care. Please resolve the issued at the earliest otherwise we will go to other company for Disc TV. My Contact No : [protected] Kirtikumar J Pate Morifaliya, Kumbharwada Road, Naroli -396235 Silvass (U.T of D.N.H)...
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A
asif2806
from Gurgaon, Haryana
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no response after complaints

Address:Rajkot, Gujarat

signal problem and a single contact no. My customer I'd no.[protected] Big TV was not working from last 3 month and not a single concern person who receive the phone in c.care So plz if their any option plz contact to MD.Asif khan [protected] Ayodhya circle Mohit heights flat No.502 .5th floor Rajkot...
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V
Vineet_012
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set Top Box not replaced after 6 days of complain - 228426442

Address:Bangalore, Karnataka

Hi Team, I am having problem with my Set Top Box (It's need to be replace) I have complained on Dec 28th 2014 and they told it will be resolved within 48 hours Now its 102 hours and I am only getting some silly excuses from them Its really frustrating to go under this mental pain and live without any solution Please help us. My Card Number is[protected], IF YOU SAY YOU ARE BEST IN THE MARKET THEN PLEASE STAND FOR IT DONT GIVE FAKE HOPES......
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V
Vineet_012
from Bangalore, Karnataka
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Set Top Box issue not resolved in after 48 hours of their claim

Address:Bangalore, Karnataka

Hi Team, I am having problem with my Set Top Box (It's need to be replace) I have complained on Dec 28th 2014 and they told it will be resolved within 48 hours Now its 102 hours and I am only getting some silly excuses from them Its really frustating to go under this mental pain and live without any solution Please help us. Many Thanks, Vineet...
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J
jotkharoud
from Patiala, Punjab
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updation still not done

Address:Sangrur, Punjab

hi i recharge my vc no.[protected] on 19dec2014 of 2377rs. My account still not update else today i have to recharge extra of 230rs. because dishtv was shut down, behalf dishtv customer care service is so poor that they scold people why do they call us.!! Pls update my account else return my money..!!...
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B
bansal9m
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

before due date close my pack

Address:New Delhi, Delhi

Dear Sir/Madam, I am Padam Bansal, Subscriber Number[protected]. I Recharge my Reliance Big Tv on date 15th JUNE 2014 BROZEN Pack One year Pack exp. date 14TH JUNE . 2015 Rs. Amount Rs. 1982/- But Reliance Big Tv closed on 28th Dec. 2014 Before 6 Months. Reliance Big Tv customer care not pick phone Many time Try on phone Please sole my This Problem Thanks With Best Regards Padam Bansal [protected]. Thanks Please sole my problem regards Padam...
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H
Hridaynachappa
from Bengaluru, Karnataka
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very poor and disappointing service

Address:Bangalore, Karnataka

Registered a complaint on 25th morning as it showed an error and no channels were working. Its 27th morning and no technician has come to attend the problem. Every time i called the customer care, i was asked to wait. They asked for 48 hours time but its over 48hrs and no one has showed up....
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P
ppoddar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongful deduction from account

Address:New Delhi, Delhi

Sir, My big tv account no. is[protected] which I had recharged for Rs1260.When I called uf customer care to activate my account I was told that one day service charge was dwducted from my account. Iwill have to recharge that amount then only will my account be activated. What I dont understand is why am I being charged for one day services when I have not availed of that service.I should be charged only when my account is activated not...
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C
Christ Child
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint registed for ID : 20 0833 4178 95, un sloved after 48hrs & unkind, rude staff

Address:Mumbai City, Maharashtra

Dear Sir/Madam, Compliments of the season. On 23rd of Dec '14 the set up box was working but message stated ERROR 4004 ( due to weather conditions) At that moment called the call center number provided [protected]. After holding for 25 mins got through, the agent spoke in Hindi when the language chosen in English. Was advised to keep the set up box on and keep changing channels, the transmission should come on. Since...
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C
chikkala18
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE AFTER REPEATED COMPLAINTS TO CUSTOMER CARE

Address:Visakhapatnam, Andhra Pradesh

MY SMART CARD NO:[protected] i live in vizag due to hud hud cyclone my dth dish was dis-Mandela on October 12-2014 i waited for the company service but no response from their end so i launched complaint to the customer care on November 3-2014 complaint no:[protected] but surprisingly no one attended the complaint but they charged 175rupees on November 16-2014, i called up the customer care and addressed the issue they said they will resolve...
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V
Vrindanoop
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Making Policy - No Service provided irrespective of talking to so many seniors

Address:Chennai, Tamil Nadu

I was facing problem with my tv connection two month back that relay is not coming properly like how a cd gets struck. Service man came he changed everything and assured that no prob would be there henceforth. Now again I am facing the same prob I raised complaint on 11th Dec 2014 service man came and he happily made statement that "Electronic goods will not last for more than two months and laughed and told wait for one week and if prob...
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P
Promila Bhalla
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service and artificial assurance from customer care

Address:New Delhi, Delhi

I registered my complaint for non availability of digital service on 17-12-14. Complaint No is[protected]. Inspite of repeated requests nobody has bothered to attend to complaint. This is worst customer care service and I with great disgust appeal that reliance should stop all services as its owners have no time to inspect the worst services that they are o0ffering. The customer care is artificial and is seems has no intentions of providing...
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Iam Venkatesh
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repair not done and not responding

Address:Visakhapatnam, Andhra Pradesh

Hi, I am writing to express my strong dissatisfaction with the Reliance digital tv services provided to me. Smart card no:[protected] It was never expected that being Reliance the giant conglomerate is doing business in completely unprofessional way and poor customer service and relations. To start with, on October 12, 2014 my resident city Visakhapatnam, Andhra Pradesh was struck with natural calmity Hudhud Cyclone. With the...
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I
Illaya
from Mumbai, Maharashtra
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No sun network, Worst customer service on call

Address:Bangalore, Karnataka

No sun network for the past two days. Want to know when services shall resume. It shows services shall resume shortly no idea how is it. it is already 2 days Toll free number for customer service is a waste. Called 10 times no response. each call waited for 10 minutes but is no use...
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G
guru786
from Delhi, Delhi
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Sun network not working

hi my name is Gururaj Venkatraman Rao my smart card no. is[protected]...from 3rd december morning itself sun network channels are not working sun tv, sun music, adithya, sun news etccccc..., and also i received the message on display due to technical problem sun network not available but for the last 2 days the problem is going on so what is the problem. if the problem is continue like this definitely i will discontinue ur service. Regards,...
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N
Nadeemu
from Chennai, Tamil Nadu
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Channel not working

Address:Chennai, Tamil Nadu

hi my name is nadeem, my smart card no. is[protected]...from 3rd december morning itself sun network channels are not working sun tv, sun music, adithya, sun news etccccc..., , , when i try to call customer care [protected] it is not connecting error is all lines are busy...now wat can i do please resolve this query as soon as possible Thanks & Regars, Nadeem [protected]-mobile no.....
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M
manoj1982
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rights damaged

Address:Chennai, Tamil Nadu

i am a subscriber of your digital service bearing no[protected].. I have recharged on 30/4/2014 for rupees 2960 yearly...last month service was disconnected.. ( after 6 months).. I called customer care they asked me to recharge so assit me... I recharged for rupee 300... and i have registered a complain about this ( number[protected] today again service was disconnected.. I made 7 calls.. No one was ready to slove my problem.. after listening...
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