Reliance BigTV Complaints & Reviews

I SMART card holder no.[protected] requested for relocation after recharging required amount on 17 Aug 14. The request could not be resolved till date. On 21 Aug while checking I was told that the complain has been resolved though no technician had visited the house. On further enquiry i was told that the complain was closed due to technical problem. I had no option but to register fresh complain on same date i.e 21 Aug 14.. After contacting...

I received SMS on 14th Aug 2014 from BIGTV offering 3 months free on 3 months recharge and message read "Priya BG TV Grahak, sirf aap ke liye, payein 3 mahine extra 3 mahine ke recharge pe, abhi call karein [protected], offer simit samay ke liye." LM-BIGTVS Than i called to above toll free number and re-confirmed offer from their executive on 18th Aug 2014, where he also mentioned that there is offer. Today i.e. 29th Aug 2014 i recharged...

Dear sir, madam, I would like to share one concern as per given subject .There was some amber light on set top box. I went to nearest retailer from where I bought the device. He was replaced the set top box. But he told to charge Rs 500.Then I argued then he told me that this the company service fee. Finally anyhow he came on Rs 150. When I asked the reason again .He told this is the charge for calling etc. We can not provide any receipt...

Hi I am existing customer with an a/c detail of[protected], and I have done a recharge of Rs. 4000/- today (27 Aug 2014 at around 10 am) towards the platinum pack. i was informed by the customer care executive that I need to do 9 month recharge and will get 3 months free, however post the recharge I need to call customer care and inform customer care, however I have been trying to call up the toll free [protected], and [protected], and...

I am Ramesh Kumar. M.V using Reliance TV dth (Customer id[protected] for past 3 yrs. From[protected] onwards the service is not available. In tv it shows that regreted for the inconvinence. SO I had called Reliance tv customer care from[protected] to[protected]. Everyday different person attend the call and tell me that change the channel to 550 so that we will clear the problem from here itself. After sometime thay will tell...

I request the Big tv team on toll free no [protected] for attending the complaint on dated 9-8-2014 at 4.00 pm But due to urgent ofiicial work I have to go on tour and i intimated BIG TV on 4.35 pm on the same day for cancelling the complaint.They assure me that no amount will be deducted. But on dated 11-8-14, i received the message that 175 Rs has been deducted for attending the complaint, while no one come for attending the complaint...

Its 17th day after registering a complaint for repair/replacement of Set Top Box and still there hasn't been any response from Reliance Big TV. We regret for choosing Reliance, and would keep in mind never to do so in future. Even after keeping nodal officer in loop there hasn't been any positive steps. It's disappointing that customer care isn't even informing us about the reason of delay. There is no use of registering an complaint and...

At 11.30 am on[protected] i requested Reliance Big TV customer care (Call Center) to registered complain no.[protected] and[protected]. BIG TV Technician Mr. Ajay visited my residence and collected the HD Set up box and replace with normal set up box. He charged Rs. Rs. 400 for LNB and Rs. 175 for attending complaint. Inspite of replacement still i am facing the same problem. However the technician Mr. Ajay mobile no. [protected] is now harrassing...

In my capacity as a customer of Reliance big TV vide smart card No.[protected] I wish to submit as under: 1. That a complaint vide complaint No.[protected] was lodged by me in the month of June 2014 for restoration of TV signal. 2. That even after a lapse of one and half month and my repeated follow ups and reminders the same was not restored. 3. That despite my rigorous follow up no body from your office turned up to resolve the complaint...

Dear Sir/Madam,

My Big TV smart card No.[protected] was disconnected since 1st August due to broken of my remote control, and I has been lodged a complaint through my mobile phone and I got a new remote control today and I also recharged Rs. 500/- but at present the channels are not activated.

Therefore, Kindly install the channels our Big TV at the earliest, I was faced more difficulties since last month.br...

Hi, this is to inform that Reliance Has the World’s Worst Customer Care Service. You call up have to wait at least 20 Minutes for the live person every time give the issue then they keep us on hold & disconnect the call or the best part you get the person as you say Hi on the call it is disconnected, then again call & wait. I raised complaint for changing the setup box on[protected] but still now it’s not rectified .every...

Smart card no[protected]. Mob [protected]


Complaint DT 5th august 2014 no[protected]

No response. Poor service!...

Dear sir, madam, I would like to share one concern as per given subject .There was some amber light on set top box. I went to nearest retailer from where I bought the device. He was replaced the set top box. But he told to charge Rs 500.Then I argued then he told me that this the company service fee. Finally anyhow he came on Rs 150. When I asked the reason again .He told this is the charge for calling etc. We can not provide...

My I.D. No. is[protected].Complaint no. is[protected]. The complaint was given on 11th aug. Technician phoned on13th.He was explained in detail the work involved so that he can come adequately prepared. He came at 1p.m. on 13th half did the work, said he was not having the necessary screws, promised to come again in evening and finish the work, but never turned up. I called up customer care at 19hrs on 13th and told them the position. Today...

sir, I send request to reliance customercare no.[protected] on dated 09/08/2014 at 11.00 am regarding relocation of my DTH connection whose smart card no. is[protected] .request no. lodged is[protected]. .since 09/08/2014 many times I requested at tollfree no. for attending my case but no one attended it, no call or no engineer called me .as per my old package I recharged with rs. 3000.00 . kindly do needful early . Anita...

Dear Sir, Our smart card ID:[protected] We have raised complaint on 09.08.2014 (Complaint no:[protected] through toll free no:[protected]. But that issue not yet solved. I am calling every day 2 times to customer care. But they not responding ours complaints. So kindly let us know, When it will be solve? Regards Henry [protected]...

I am having Reliance digital TV with Customer ID number[protected] and Customer Account Number[protected]. I had taken regional package for one year by paying Rs 3348/- for one year subscription in Mar 2014. In Jun-Jul 2014 i had taken add on channel Sony Six for Football World Cup by paying Rs. 175/- for three months. On completion of three months Reliance Big TV had removed the regional package channels also for which i had paid for...

Dear Sir / Madam I am facing problem with Reliance BIG tv they are not attending to replace the Set top box even I am ready to pay for technician visit charges, set top box charges From 19th july they are just giving promises on phone / email Now I decided to take other company DTH I need my account balance Rs700 back Please find my below email correspondence with them from 23rd July Dear All, Terminate...

Not able to view the TV as signal strength was very poor. Registered a complaint No.[protected] with customer care center. Also informed the local; service center people who installed DTH.Next day they came and replaced LNB and charged RS 600/ ( Rs 400 for LNB + 200 service charge ) Today I received a message informing that Rs 175/ charged from my a/c for the same service request.Do not understand why am I charged twice for the same repair...

My big tv set-top box and smart card (no.[protected] taken by reliance Big Tv people named Sri. Santhosh [protected] on Dt.04.07.2013 that time reliance Big Tv people told to me that they will return an amount of Rs.1400/- and also taken cancelation fee Rs.100/- from me and told me that they will dispatch cheque in 15 days to 20 days but after lapse of one year no cheque has been received by me nor any person approached me. I have also informed...