Reliance BigTV Complaints & Reviews

I am a customer of BigTV since more than 1 yr with parent & child connection.[protected] However, I have been cheated twice while recharging. Once when I recharged for 3 months, they deducted it monthly and finished it in two&half months. Secondly, I charged for 6 months, they deducted full amount even for child connection. Even after various complaints, they did not correted giving excuse of the computerised accounting system. So...

Worst marketing
I bought a BIG tv connection through appco marketing though i dint appco is marketing for big tv,later when i called the executives they neither picked my calls,after searching for thier number in business directory i came to know that their office is in mumbai,when i called them they says the cheque has been encashed and they will install within 2 days but till date no one has turned up, the name of Ritika who promised...

Sir,

I purchased a Onida TV and received a Reliance Digital TV coupon as a free gift with 1 month free subscription. I placed the work order for installation on 22-Feb-2011 and according to customer service the time required for installation is 4 days.

From the time I have placed the request, I have been calling every day and no one has come for installation till date. Here the ISP(Installation Service Provider)...

Respected sir,
We took 2 connections of reliance big tv in the end of march 2010. Since then we had multi-connections,but the company were saying that you have no multi- connections.
Then finally we complaint to make our connections multi,
but they sad you should recharge your a/c first (the bal.was Rs. 0 in both a/c),so we recharged Rs.300 in our smart card no.[protected] on 13 feb 2011 , and on 14th feb. 2011, we...

Dear Sir,
Sub: Request - Regarding - long pending request - not solved still now.


I am Shanmugasundaram.A.K., My Reliance Digital TV Subscription number :[protected].

Please Spend 2 minutes and read my difficulties with your service:

Last 20 days my service was interupted due to setup Box problem.

On...

I am using Reliance BIG TV since two years continously. I just got a problem showing that there is no signal. I contacted customer care at [protected](toll free) and asked what to be done on 27 Feb 11. They asked me to press a red button in remote control. I have noticed that the Dish is showing First Installation, and signal quality is poor. They said me that their Engineer would visit and rectify the problem, whereas I replied that there...

Respected Sir/Madam,

I, myself Ratikanta Mishra is a customer of Reliance BIG TV bearing smart card no.[protected]. Due to insufficient balance my connection was suspended on 23rd Feb, 2011. On the same day, I have recharged Rs 100/-. As the set-up box was off at that time, it has to take 4-6 hours for reactivation. But this was not happened. I was in waiting for more one day i.e. 24.02.2011. But the status was as it is in...

Sir, I booked a Reliance Digital TV on 22-feb- 2011 and they promised that installation will be done with in 48 hours and it is written on the paper also. I have called customer care 12 times and they say every time same thing- "sorry for inconvenience, we have sent the request to the technician department and they will contact you shortly". It has been three days, so far no one has contacted yet.
serial no is [protected]br...

I bought a connection in the month of January fro a dealer called APPCO Marketing Pvt Ltd by paying Rs.2980.00 wherein one extra dish connection was offerred free. They offerrred threee months free channels after which they said we would have to pay for the prefernce channels.Till date no one has bothered to contact. This tantamounts to cheating and the dealer should be located and arrested for duping customers. The call center is also of...

This is in regard to my swapping of reliance set top box with HDMI.on payment of Rs 2090/- It took 5 days to install the product due to wrong information that we will provide the HDMI cable with the new set top box.Then they have told us we will provide one month free HD channels but it is also not fullfilled till date after so many calls made to the company.I think false commitments and slow service is the motto of such a big companyPlease...

We were approached by Suraiya Kannum(Mob: [protected]) Marketing Executive of Appco Marketing India Ltd for Reliance Big TV Connection. We Paid them 1490/= by cheque drawn on syndicate bank cheque No: 957932 Dt 19/01/2011. And subsequently the same got realised on 22/01/2011. After which i have been trying to contact them they anever lift the phone.Last week someone picked the phone and told me to contact the Office situated at #126, MM ROAD...

Sir,

No.[protected]
I have given complain for changing of my address from Visakhapatnam to Secunderabad on 15.02.2011at 10.45pm & got request no is[protected], I have given my full new address & got confirmation of the new address, they told me they will send the person within 48hrs to my new address & company will deduct Rs. 350.00 for the charge of transferation.

But I surprise to know...

i have complained to reliance big tv call centre on[protected] as iam not able to get signals first five minutes, after five minutes i can able to watch the programmes on tv . i recieved a phone call from big tv person on[protected]and he tried to do bussiness instead of service.thats why i rejected the service but the amount of rs175 deducted from my account without veryfying wheather technician visit my home or not. I called call centre...

Hi

I am pradeep Jain worked with Reliance Big TV from 07-Oct-2008 to Aug 2010 Emp code no. 01133, I resign at 31 Jul 2010 and request for full and final settlement. Apart I had also submitted request to withdraw PF amount but I didn't get both till yet. Pl help to get same.
For any query please contact me at [protected] or email me at - [protected]@rediffmail.com

Regards
Pradeep Jain, Sagar...

Dear Sir,
Despite several mails sent to the customer service of Reliance BigTV regarding the Immediate surrender of my connection without any further delay..Smt Crd No:[protected] and haggling over the issue since 04t Feb i am yet to get solutions ,just speaking to one supervisor or the other and today dated 10th i had to loose my cool to another supervisor of yours named Ashok and again i was just assured that someone higher...

My name is Gaurav Dharod i am the user of Reliance big tv & this is my user id no.[protected]. i had canclled the Reliance DTH service . Then i had received a call from the company regarding the new scheme which says 3 months of paid service & geting 1 month of free service. I had applied for this scheme & this was my request no.[protected] but after geting 3 months of paid service , i did not get the month of free service.So...

I have BIG TV Connection. I wanted to discontinue my BIG TV Connection for 3 months. I called on customer care and write mail to them. They said that you have to write a letter to us than only we can discontinue your connection. So, i wrote letter to them but they didn't respond to me and taking charges from last 2 month while we are not using it. Now, they are saying that you have to again write a letter to us.


Below...

Hello,

On 15th January, two marketing people from Apco Marketing working for Reliance Digital TV came and offered us two new connections in an offer for 7,500/-, which we paid for in the form of a check dated 17 January as it was a long weekend and bank clearance would be on Tuesday. It's been a torturing experience since then as we get calls that they are going to come for connection but no one shows up. I have called...

Respected Sir/Madam,

I am using reliance Big TV.
Smart Card No. Is[protected]

I had registered technical complaint, for getting “Signal lost error” on TV.
Your engineer solved this issue by connecting a new LNB input pin to the
setup box.
Service request No. is[protected].
For this, your engineer took 40 Rs charge from me and when I asked him to
provide a bill,...

I am using a Big tv connection from last 2 years, we have relocated from chinchwad to Rahatani, we informed to the bigtv guy where we have purchaged the dish, that guy came and took Rs500/-fixed the installation, but we are not getting the services its showing the signal lost message, i called up to that guy but he is not available and called up to customer care they asking me to pay 350 rs again but the installation was already done only...