Reliance BigTV Complaints & Reviews

Fruad w.r.t. long term subscription pack, provided full amount of money for 01 year and now suffering after 6 month by deduction in no. of channels as committed for the full year. Mail enclosed for ready reference.


Tue, January 25, 2011 10:06:29 PM
RE:'ADAG=[protected]' Reference to your e-mail
From: "[protected]@bigtv.co.in" <[protected]@bigtv.co.in>
View Contactbr...

relaince has charged me extra for installation. Thr first complaint was made on 5.1.11. They promissed to refund the monet within 48hrs but its been more than 18days its not yet credited. I call them everyday an they tell the same thing within 48hrs it will be solved but still no result. I even informed them that if the complaint is not solved ill go to the consumer court but still they neglected the issue and just because they are not crediting...

from vasantha c
on 4 january 2011 i bought reliance big tv and opted diamond channel package.
though vh1 channel is included in the channel package selected i'm not able to watch it. when i call customer care their delayed response was broadcast problem which doesnot exist in any other dth service providers. why don't they provide alternative sports channel when they cannot broadcast vh1 channel. customers have paid...

sir my subscribe no[protected]
(this no is reliance big tv subscriber no)
my address
d srinivas
# 733, 9th main, p j extn,
near church, davanagere-577002
mobile no [protected]
dated[protected]

to
consern officer
customer care
reliance big tv


on 19th jan 2011
i call to customer care ,to activate business pack. he told me ofter...

Even we have the worst experience with Reliance company always.Be it be Mobile service or Big TV.It must be renamed as " BIG TROUBLE" instead of "BIG TV".They never attend the issues or troubles of a customer after sale.They promise and lot and deliver nothing.I wonder how they manage to survive even after so many complaints.They even charge more than they commit. Its sad that we are caught in the trap of reliance again.br...

My SmartCard No. - 2005 8258 4347 Customer Name - Parinay Jain Contact No.- [protected]

I have raised a request to refund the amount in my amount which was mistakenly deducted through Request No.[protected].
dated -19- JAN -2011. I was informed that the amount will be refunded within 48 hrs and the services will be resumed.

But this has not been done till the time i am writing this mail .i.e. on 22nd...

I am LK Upadhyay from Chennai. A appco groupindia Representative has approached for marketing of Reliance Big TV. I have issued a cheque No 716757 ammount 1490/- dated 04 Jan 2011of SBI AF Station Tambaram and same is cleared on 06 Jan 2011. The System is not installed at my residence till date. My connection may be made at the earliest or suitable action may be initiated against the defaulter....

I wish to bring to your kind notice that I have on 29/10/10 placed an order for Reliance BIG TV through a dealer from APPCO. A payment of Rs.1390 has also been made and the cheque duly collected. The representative who booked the order is Mr. Nitesh - 00138-[protected]. The last digits represent his telephone no. and the phone is never answered.

As per the copy of order given to me the installation will be completed within 7...

set of box problem
I procured BIG TV 3 months back. First problem is my setup box happened after 7 days with repeated follow up. Majority of my time gone only to follow up customer care[protected]. This is useless. Later this problem happened only through personal contacts from the stores.every time that store person telling some software problem.i am facing lot of problem with set of box.we r unable to watch watching tv.defently...

Hi,

I recharged my BIG TV account Rs. 500/- using IVR system of Reliance Big TV through my SBI Credit Card.

Amount has been deducted from my SBI Credit Card and showing in my unbilled amount as

Transaction Date :02/01/2011
Description: Reliance Infocomm Limi Navi Mumbai MAH.
Amount:500.00

When i called the big TV cutomer care they are saying we do not have any ref...

Reliance Big TV customer care executive asked me to deposit an amount of Rs.1500 (after his calculations) on lieu of a 6 month platinum pack connection.I also paid Rs.500 as an initial recharge. That makes a total of Rs.2000.

I requested for a platinum pack.

The customer care executive actived a 3 month pack. Deducted Rs.200 for extra wiring that was paid already to the connection guy from Reliance Big TV.br...

hi! I am AK Bansal serving in IAF. I booked Big TV DTH (paid Rs 1490/- through cheque No 387632 for Gold Pack with 03 months subscription free) through Appco Mktg (I) Pvt Ltd on 02 Jan 11. Dish was installed on 08 Jan 11 (vide smart card No[protected] but no chennals have not been activated till date. I have tried my level best for the activation of chennals but all in vain. Please do the needful as early as possible for activation of...

I am AMIT KUMAR BANSAL working in Indian Air Force (mobile No. [protected]). I PAID Rs 1490/- BY CHEQUE TOWARDS RELIANCE BIG TV DTH CONNECTION (GOLD PACK WITH 03 MONTHS FREE SUBSCRIPTION) VIDE CHEQUE NO 387632 IN THE NAME OF APPCO MKTG (I) P LTD ON 02 Jan 11 TO THE REP OF 'APPCO GROUP INDIA Mr. SARAT KUMAR SETHI (CNBT[protected]. DISH INSTALLED ON 08 JAN 11 BUT CHENNAL'S ACTIVATION NOT DONE TILL DATE, EVEN I MADE MANY REMINDERS TELEPHONICALLY...

I have registerd a complaint for re locating my reliance big tv connection by calling the customercare number. They have provided me a Req. ID and said, the issue would be resolved within 24 hrs of time.

But within 24 hrs, i never received a call or any updates from them. Also, I called the customer care number again and again. They just put me in hold for hours without a proper reply to me. Any person in the customer care...

My parents have a BIG TV DTH connection at their residence. They live alone and TV is the most favorite pastime for them. The BIG TV connection is in my father’s name: Mr Nakul Chandra Bhuyan and the smart card number is:[protected]. There is some problem in receiving the signal from 21/12/2010. Initially my father thought it may be due to no account balance. He charged it with a top up amount of INR 200. But the problem was not account...

Dear Sir ,
I am a new Customer to Reliance BIG TV ,
my Sub Id is[protected] in the name of Eram Shamsi ,
I have Purchased this connection on 16 Dec 2010 at 1590 offer ,
I have received a starter Kit of Rs 690 + eTop of Rs 900 ,
I Have also received the SMS of Rs 1590 From Reliance 51234 No. ,
I have also avail the service of Jumbo English & English Movie
on 25 Dec ,but on 28 Dec My Service...

i am Ankur Johari, i am using Reliance Big TV from past approx 1 year, few days back on 8 th of jan 2010 some technical problem started, i Register my compliant on 11th of jan 2010, and yet the problem is not solved i am calling to customer care daily from past 10 days, but yet the problem is not solved .
The services are very poor , i have asked to disconnect the connection after all this , but they are not giving the money back ,...

I ( PRUTHVIRAJ CELL # [protected]) HAVE MADE PAYMENT OF RUPEES FOUR THOUSAND AND EIGHT HUNDERAD (4,800/-) ON 28 NOV 2010 WITH CHEQE NO. 027451 TO APCO MKT., THEY SAID IN 5 DAYS I WILL GET THE CONNECTION. AFTER WAITING FOR 10 DAYS, I CANCELLED WITH C/CARE AND THE SAME I INFORMED TO THE MKT/EXE. MR. RAMA KRISHNA WITH SMS ON HIS PHONE# [protected]. I EVEN SPOKE TO MS. PRAGNA (HR MANG.) ON[protected] AND MR. ARMUGAM (MNG. DIRECTOR) [protected]....

Dear Sir,

My Smart card no is[protected], i have changed my residence recently and i hv called upto to customare care for reinstallation, but since 15 days they have not rectified the problem, instead one of their person came and without rectifying the problem they have deducted Rs. 175/- from my account. So i kindly request to do the needful

With Regards,
Gurunath...

MY CARD NO:[protected]

TIRED OF WRITING MAILS TO ALL OF YOU. FIRSTLY, FOR CONNECTION WE HAD NEARLY 4 MONTHS DELAY AND AFTER SO MANY PHONE CALLS AND MAILS YOU PEOPLE SOMEHOW GAVE CONNECTION.

NOW, I RECHARGED RS. 150/- ON 2ND OF DEC 2010 FOR ONE MONTH. TODAY 17 DEC 2010 AT 09.30 PM WHILE I WAS WATCHING, IT GOT DISCONNECTED AND WHEN I CALLED THE CUSTOMER CARE AT 09.45 PM HE SAID IT WAS ONLY FOR 15 DAYS. WHAT IS...