Reliance BigTV Complaints & Reviews

I purchased a reliance digital (big tv) receiver with annual subscription for rs 4990 from a reliance dealer m/s climate engineers, haus khas, new delhi on 12th of may 2011. i wished to migrate to qatar and i found out that reliance big tv works there if the receiver is pre-activated. i called up the dealer who in turn got me connected with mr gaurav who committed that the receiver will be active before 7 pm on 12th of may and i can use it...

cc: 1.Nodal Office, Reliance Digital TV
2. RM, Reliance Digital TV, Indore


Dear Sir,

I purchased new Reliance digital TV (BigTV then) connection around 7 months back.
2 months back due to hanging and other issues my set top box was replaced. But the replacement provided was also not is good condition its used to black out sometimes. the technical representative said due to availability...

Hi,

I am using reliance Big Tv form the year they launched the services in India way back in 2008. Recently I had recharged by reliance Digital TV subscription for "MAX PACK" on January 27th 2011 for an advance yearly subscription of Rs. 4600/- (actual value of subscription is only Rs. 4489/-) which is ending approximately near to same date in 2012. There was a technical complaint which I had put in customer care...

I would like to brig to your kind notice that i have applied for Reliance Big TV DTH connection on 20th March, 2011 in the name of Mrs.M. Padmaja, resident of H.No. 29-1354/1, Flat No.2, Dwarakamai Nivas, Deenadayal Nagar, R.K. Puram PO, Secunderabad - 500 056. Mr. Md. Naseer Ahmad (Employee code HYBT[protected] from M/s. Appco Marketing India Pvt. Ltd., sale representative has approached us and offered connection of Reliance Big TV DTH connection...

My name is Bitoo Chakrabarty, my registered mobile no. with Big tv is [protected],
I have buy Big TV in ranchi, I got transferred to kolkata, so I need to re-install my DTH over here, I have made a complaint for that to customer care on 16.04.2011 at 12.40 pm, but today is 20.04.2011, 11.20am, instead of the work to be done, unfortunately there is no call from engineers, its all 4 days now, and my problem is unsolved.
It is very...

Sir,
I am resident of alwal, secunderabad. Two persons name Rakesh and Naresh came home and offered Big tv connection and we paid a cheque for Rs.2980 on 2, march 2011. Inspite of many phone calls and SMS their is no response from their side and we call manager name Arjun no,[protected] no response . Hence I request you to punish such people who openly betray ....

MY CUSTOMER ID :[protected]

REGITERED MOBILE : [protected]

NAME OF CUSTOMER : VIJAY KUMAR SHREEVASTAVA

E-mail Address : [protected]@gmail.com

MY COMPLAINT :

REGARDING PROBLEM IN SET UP BOX ON 09.04.2011 , MY SERVICE REQUEST NO. WAS[protected].

SET UP BOX STARTED TO WORK ONLY CHANGING THE ELELTRICAL PLUGS BY MY FAMILY ON 11.04.2011

A...

Reliance digital tv complaint –

Smart card No.[protected]

I deposited charges for the installation of big tv at my new residence in New Delhi –

The money is gone and no connection is made.

I complained to toll free no. – [protected] (complaint no. –[protected],[protected] and no action is taken. I talked to different people at all time (Mr. Krishna sharma,Mandeep,Rajender...

Dear Sir, Date-15-Apr-2011

I had big TV connection at Rewa(MP) Nehru Nagar with Subscriber No[protected], i did buy the Big tv with employee plan in which 4 month free with silver plus plan, after 4 month my service get activated, then i call the toll free no - [protected] and ask for 12 month plan then call center...

I was trying to get set max channel for a period of two month,but they are giving me two toll free numbers[protected],[protected].But this two numbers are always in assesible for a couple of days.Thus, as a customer they denied their services....

This is to inform you, that on 26/03/2011, I booked a reliance Big TV (DTH) from your representative Mr Pawan & Narender mobiled no. [protected] & [protected] respectively. they asked me to issue the cheque of Rs.2980/- in favor of your authorised booking agency i.e. M/S APPCO Marketing (India) pvt.ltd. they has issued a small receipt for the cheque, but assured me that a engineer from Reliance Big TV will come within 4-5 working days...

Hi,

Today one reliance executive came for giving a sim card which is use for connection. i was very happy that time but he came & gave me a smart card which having a 12 digit no[protected].he insert the card & taken a delivery signature for proof & he went from home. after few moment the connection got disconnected & showing no signal.than & there i called up to the customer care & inquired about...

FRAUD FOR BIG TV
An executive came to my office saying tat he's from appco marketing, he gave the details of reliance big tv, he collected a cheque of 2980 and promised me that i'll get the connection within 7 working days, once the amount got cleared from my account he's not answering my calls,...

Persons name

1) G Muthaiah : [protected],[protected]

2) Manager: [protected]br...

I have Purchased one Reliance BG TV DTH, After some time, My smart card Damaged, so i Request to Issue new Smart card as on 5 April 2011, so Customer care has Say that To pay Rs 400 for New Smart card no, so i have Tranffered Rs 400 on same day for Smart Card.After this he say engineer came with New Smart Card within 48 hours, No one Any Engineer came and every day Co Deduct Rs 175/- from my A/c Balance without solving My Problem, I have...

I BEEN HAVING A BRIEF TALK TO CUSTOMER SERVICE ABOUT THE COMPLAINT WHICH I HAD BUT NO HELP DID SPEAK TO SAME MANEGER 3 TIMES NO HELP
COMPLAINT :- HAD GOT A NEGATIVE BAL OF 175 DON'T HOW, BUT WAS GIVEN A REASON BCOZ AN ENGERNIER HAD VISITED THE HOME FOR THAT WHICH WE WHERE NOT INFORMED OF ANY GIVEN POINT OF TIME AND ALSO THEN THE BAL WAS GOING FURTHER ON NEGATIVE TILL TODAY WITHIN 6 DAYS FROM 30/03/2011 WHICH I WAS TALKING TO...

Sir,
I am a Reliance BigTv customer.

My Smart Card Number is[protected]
I have a Purchased Reliance bigtv in 05/12/2010. their are giving South 1790 Offer Telugu 5 Months Validity . I give a cheque No 489368 Amount 1490/- Andhra Bank R.P. Road Branch. I have a Letter also. Their are give to me service Only 3 months. Now Our Service is Disconnecting . I am calling call center daily their are not responding....

Sir,
I am a Reliance BigTv customer.

My Smart Card Number is[protected].

I have a credit of Rs.350 with Reliance bigtv.In spite of their assurances to credit this amount to my account since 11th March 2011 they have not done it till today(27th march 2011).Whenever I complaint they keep on assuring me to credit within 48 hours.But so far they have not done it.


Kindly do the needful...

My name is Rajesh.I purchased big tv DTH receiver 4 months before. it was working good....3 days bifore when we power on in the morning FIRST INSTALLATION screen appeared...
in that sreen i selected language English...then then i gave OK...but it is not working....how can i rectify this problem...please send me the sollution...

I have recently taken a connection after a lot of convincing from an, executive who belongs to, appco India a direct marketing firm which markets Reliance Big TV DTH. The executive took the cheque for installing a 3 month gold package (which has a wide variety of channels) for free. When it was installed I was surprised to know that they have installed a much lower version (value sports pack free for 5 months) with only sports and other regional...

i am a reliance digital tv customer since 2 years bearing stb nos.[protected] and[protected]. Firstly i want to bring into the notice that the conduct of the customer care service is very pathetic. Even after keeping 10 mins on hold they are unable to provide correct details to the customer regarding different packs. they themselves are not sure regarding which particular pack has what discount.
And they are also charging...