[Resolved]  Reliance Bigtv — Big tv not refunding money back

Address:Mathura, Uttar Pradesh, 281001

Dear sir,
I have a set up box of reliance big t. V which was not displaying channel and showing error 400, i have complained about this on reliance big t. V customer care number, but they do nothing about this. This is happen till 30 days after that i call my private mechanic who solve the problem of set-up box. Now the balance in my set-up was deducted by reliance big t. V after that i haven't use it to watch channel. I ask them to return my money back but they are not returning it. My reliance big t. V smart card no. Is[protected].

Kindly solve my problem as soon as possible.
Thanks
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Jul 7, 2017
Complaint marked as Resolved 
Reliance BigTV customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
Reliance BigTV Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

We have taken up your issue with our field team for further review and will respond to you at the earliest.

Regards,

Customer Care
Reliance Digital TV
Complaint comments 

Comments

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Reliance big TV customer care response is to too worst and after typing all the numbers keep on waiting the call by saying our coustmer care represents are busy this too bad from this reliance

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