Reliance Bigtv — not telecasting any channels since one month

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304
Website:Reliance big TV

Reliance tv not telecasting any channels since one month. On being asked they say you wait for 72 horrs. Refund my money immediately.

Reliance big TV asked me 1499/- one month back stating that one year package would be made available. After that they completely stopped telecast TV. On being asked reliance customer care ([protected]) they say telecast will be available after 48 hrs, 72 hrs, 24 hrs, after 7 days, after 5 days etc etc. They have been telling same thing since one month. But no telecast so far. I asked for refund of money.. They say refund is not possible. Wait for some more time. Because this is not only my case. They stopped telecast of all their customers in all india. It is a grave and unbearable situation. I want refund of rs 1499/- immediately sothat i can switch over to another DTH.
Thanks
Waiting for reply.
M k rao & m usha rao
[protected]

[protected]
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Complaint comments 

Comments

M.no.[protected]
Service No,[protected]
I have pre booked Reliance big tv connection for 499 on 03/03/2018 but they haven't yet sent the setup box. Please send it soon or cancel my order and refund my money.

BOOKING ID[protected]
Hi, sir I have booked reliance big TV connection 2 months ago at the time of previous they said that it will take 30-40 days but it's been over 60 days but no response even the customer care number is not working
Attn : Customer Care

My RBIG TV new connection Booking ID 14531689 dated 20-Mar-2018.

We have not received your TV connection till date.

When will we get the connection ??????

Awaiting your reply and immediate action, please.

Regards,
G.Naganathan
Mumbai - 400 094.

Cell :[protected]

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