Reliance BigTV Complaints & Reviews

Error 400 occures from last many days due to that no any channel have displayed on tv due to dth problems. I have checked all the wires and connections which responsible for that error but all are good it means the problem fron main server of campany aslo customer cares number wihich are provided by company for such problems has no use i have tried many times for that number but i had not got any responce from them. I have provide my big tv customer id is which is[protected]

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Chirag Khattri

from Rampur, Uttar Pradesh

May 29, 2018

Maine Reliance ke connection book kiya tha aap logo ne bola tha ki 30 se 45 din mai aap ise install kar doge but abhi tak aap logo ne install nahi kiya mera rs mujhe wapas kar do my contact no [protected] my email id [protected]@gmail.com

error 400 occurs - Comment #3111702 - Image #0

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nish_4h

from Ahmedabad, Gujarat

May 29, 2018

I booked for big tv on 2nd march with 499rs.
still cant get any installation or any information.
if you can't provide services kindly return my money.

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Address: Mumbai City, Maharashtra, 401107

I got frustrated by services of rbtv. Cc no. Is also not working. I hv paid 1499/ for 1 yr advance aa per offer given by co. Wht to do as my son has summer vacation n he is getting bore everyday. They did it last year also. I waited for them that time keeping faith on co. As its a big co. N they will. Resolve soon. But again its giving headache. Resolve it asap.

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Address: 690513

I am reliance big tv costomer since 2015 and now from 2 months i am unable to use its service mean channels are not showing, its blocked. I recharged before 3 months with 1499 rupees for one year package. My concerned is if they should provide proper service with extra days against those days when service was not provided, or they should return my money. Regards
Ak sharma
[protected]

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Prem pukhraj suthar

from Ahmedabad, Gujarat

May 27, 2018

There is same problem on my TV . U don't know what they do it on TV channals . If there are technically problem it can be solved in 1 week . But there are 3 month on it .

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A

Ajithnair Kannan

from Guruvayur, Kerala

May 27, 2018

Same problem about two months, can't resolved till now

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Pagal Insaan

from Raipur, Chhattisgarh

May 29, 2018

Hello sir i have pay 499 in11/03/2018 tha company are not give set-up box or booking id and today company are pay my money refund.

service is not providing even when payment has been taken - Comment #3111711 - Image #0

service is not providing even when payment has been taken - Comment #3111711 - Image #1

service is not providing even when payment has been taken - Comment #3111711 - Image #2

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Address: 388460

Website: Indian consumer complaints

Reliance big tv is not working at all, horrible services from the reliance big tv. Customer care is not giving the proper answer to the consumers. They are making customers fool. Already i have paid for 6months but no channels are coming. My id[protected]. Now it is sad to inform that how such a company can go down which is beyond our expectations. The customer care executive are unable to answer after how many days the service will resume. I[censored] can't not sure about ur channals. S so provide u can't cheat our family. They every day angry on me. So plz take some action distributor phone/mobile number is not working for any kind of help. Really horrible services from reliance big tv dth service. I am requesting for immediate assistance for the issue.. I[censored] can't effort to ur channals. So provide my money.

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Address: Dewas, Madhya Pradesh, 455001

In the month of august 17, reliance big tv declared that they are closing there business and offered that if i will migrate my connection to tatasky, tatasky connection will be installed free and remaining amount lying at the time of migration will be transferred to my tatasky account. Tatasky installed connection free of charge but big tv still not transferred balance amount to my tatasky account. My reliance big tv id is[protected] and[protected]. Total amount for my two connection is rs.1335..33*2=2670.66.

Prakash phanse,
33, mahaveer nagar,
Dewas. Mp
Mobile no-[protected]

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Address: 175002

Hello sir

My booking id is 17504328

I have paid rs.499.00 for the new connection on 15/03/18 and was informed that i have to pay balance rs.1500.00 on installation. You all also informed me that the connection will be delivered in the next 30 to 45 days. As you can see its almost 2 months and i have not received the connection.

If you cannot deliver the new connection, kindly return me my money, else i will be forced to approach the consumer court.

Currently customer care number is also not working.

Please do the needful...

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Address: Kannur, Kerala, 400055

Website: www.reliancedigitaltv.com

Hello sir

My booking id is 14522070

I have paid rs.499.00 for the new connection on 13/03/18 threw net banking and and a message received as congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14522070 and no of connections 1- regards, reliance digital tv." now it is morethan 2 months and i have not received the connection or any message from rd tv

If you cannot deliver the new connection, kindly return me my money, else i will be forced to approach the consumer court.

Currently customer care number is also not working.

Please do the needful.

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Address: 762100

Reliance big tv is not working at all, horrible services from the reliance big tv. Customer care is not giving the proper answer to the consumers. They are making customers fool. Already i have paid for 6months but no channels are coming. My id[protected]. Now it is sad to inform that how such a company can go down which is beyond our expectations. The customer care executive are unable to answer after how many days the service will resume. No distributor phone/mobile number is not working for any kind of help. Really horrible services from reliance big tv dth service. I am requesting for immediate assistance for the issue.

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Address: Mumbai City, Maharashtra, 201010

Website: reliancebigtv.com

Looking at new paper adds i booked the connection.

Booking id[protected], booked on 20th march -2018

Promised connection within - 45 days of booking

Despite of several calls to customer care there is no visibility provided.

They do not agree for refund and asked to send refund request to an email id ([protected]@rbtv.com) which does not exists.

Please help me on the matter.
And caution to others do not book this connection there seems to be something fishy about it.

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Address: Solan, Himachal Pradesh, 173213

Experience poor service from apr18.400-signal lost error sinlce last 3weeks, channels unavailable notification issue prior to last 3weeks.
Whenever i call big tv customer care, custcare gives false assurance-like in next 72hrs issue will be resolved, in next 3days issue will be resolved etc.
In mar'18 i had paid 2000 rupees and purchased 1yr subscription.
Reliance is failed to resolve the long running issue signal lost error since last 3weeks or so, i can't afford anymore. I want refund of the paid money.
Request help.

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Address: Sangli, Maharashtra

Last 3 monts all chanels are stop to showing
Only 400 error showing on television
Am the take the package 2000/ for 5 years
Last 2 month they saying chanels are start in 7 days
But not start, and lo
Even last 20 days thre customer care no. [protected] is swith off

What is the status when your tv chanels start
My smat card no is[protected]
Cell no. [protected]
Name - sandip anandrao suryawanshi

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Address: 413710

I am customer of reliance big tv. I am using big tv service from 2011 and never faced any problems earlier related to broadcasting. But for previous few months my connection show error 400. To resolve the i called customer care but no response from customer care to calls, then i registered complaint on their offical website but till problem persist. Also i emailed their nodal officer, call at his office till no response. I hope my complaint on this platform will be addressed and problem get resolved.
Thank you.
Card no is[protected]

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Address: Bangalore, Karnataka, 560049

Hi reliance team,

I have pre-booked reliance big tv on 16th may 2018. Still i have not received any confirmation mail or message. I talked with customer care but still is not resolved. Amount of 499rs has been deducted from sbi account (Transaction id-igadnpsft5)
Please resolve this issue as soon as possible and update to my mail i’d or phone no.

Booking name-meenakshi malipatil
Phone no-[protected]
Mail [protected]@gmail.com
Address - #173/2 whitecity layout, phase 1, 4th cross, seegehalli bangalore-560049

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Address: Nashik, Maharashtra, 422006

Website: Reliance big tv

I have paid rs.499.00 for the new connection on 04/03/18 and was informed that i have to pay balance rs.1500.00 on installation. You all also informed me that the connection will be delivered in the next 30 to 45 days. As you can see its almost 3 months and i have not received the connection.
Only some messages about postponed installation date...
Don't spoil reliance name..
If you are unable to deliver the new connection, kindly return advance booking amount.

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Vjay Saini

from Batala, Punjab

May 25, 2018

It's Bhanwar Lal Saini,
From last 45 days, my cable connection is not working, unable to view a single channel, complaint twise at costumer care but all went in vain.its my big tv no.[protected]

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Hello reliance bigtv,

My booking id is 14503661 in pune

I have paid rs.499.00 for the new connection on 04/03/18 and was informed that i have to pay balance rs.1500.00 + 250.00 on installation. You all also informed me that the connection will be delivered in the next 30 to 45 days. As you can see its almost 3 months and i have not received the connection.
Only some messages about postponed installation date...
Don't spoil reliance name..
If you are unable to deliver the new connection, kindly return advance booking amount.

At present customer care number is also not working.

Please do the needful...

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Address: Kolhapur, Maharashtra, 416507

Website: www.reliancedigitaltv.com/home.html

From last 6 week our tv programs are not came. It shows error 400 as our account balance is rs.400/-. above .My smart card no.[protected]. So resolve the problem at the earliest please. My contact no.[protected]/[protected].
Address.
Mahesh V Bhatkande
At: Karekundi Post: Sundi
Taluka:Chandgad Dist: Kolhapur
416507
So please provide service person to resolve this problem at the earliest. While call to customer care no he says only balance activities.

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Address: Hyderabad, Andhra Pradesh, 500079

My smarcard no is[protected]. Satellite, cable dth tv channels are not coming since more than six months. No response on tollfree numbers. Very pathetic ituation. What is your problem. You are cheating. Please refund my subsription. We for dth and not seeing tv. If we are defalt you will disconnect. Pay me compensation also. Toll free operator one month back answered that they are refreshing channels and after an week all channels will be restored. But now tolfree numbers are not responding. Today also [protected] and [protected]are not responding. Please pay my amount with penalty as i have no tv entertainment all these days.

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ramneet k

from Hoshiarpur, Punjab

May 25, 2018

Booked and paid onlIne 50 days back but no one contacted

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Address: +91

Reliance Big DTH have cheated by taking subscription for one year and we hardly received service for a month... we keep calling customer care and they keep saying service will resume in 4days.But nothing is happening... thing that is surprising me is that it's not in news anywhere other than many people like me suffering here.. may be Ambani's hv shut all the mouth with money they HV cheated on us!!! I want the service or at least refund of my money so that I can switch to some other better DTH service.

Jul 20, 2018

Complaint marked as Resolved

Right now other than STAR channels most of the channels are available... but every now and then there is interruption in services which needs to be taken care of...

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Vinit Ksingh

from Haridwar, Uttarakhand

May 25, 2018

Since 1 month observing 400 error contninues.

Customer care did not give proper answer.

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I have Bigtv connection with ID[protected].
For last complete recharge cycle, 90% of the channels were showing error " Due to some technical issue we are unable to show channel".

I was NOT ABLE to connect Customer care nos for more than 15 days and finally when connected, they promised me that all channels will be active within next 7 days. They also committed to add 20 days in my recharge as a reimbursement to the issue.

Till now, no channel is active.
Moreover, my connection is not de-activated after completing month- in contrast to the committed 20 days reimbursement.

Now my connection is showing "First Installation" screen with low signal error.

For 15 days, I am unable to contact customer care.

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Address: Thane, Maharashtra, 401504

Hello sir

My booking id is 14535263

I have paid rs.499.00 for the new connection on 24/03/18 and was informed that i have to pay balance rs.1500.00 on installation. You all also informed me that the connection will be delivered in the next 30 to 45 days. As you can see its almost 2 months and i have not received the connection.

If you cannot deliver the new connection, kindly return me my money, else i will be forced to approach the consumer court.

Currently customer care number is also not working.

Please do the needful.

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Dr.mahesh D R

from Udupi, Karnataka

May 23, 2018

They have cheated us same way, by taking subscription for one year and we hardly received service for a month... The thing that is surprising me is that it's not in news anywhere other than we people suffering here.. may be Ambani's hv shut all mouth with money they HV cheated on us!!!

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DrKunal Sankhe

from Nagpur, Maharashtra

May 29, 2018

They are least bothered about people. They must give refund. And if they start installing also, many channels are not available yet. So no use of so called digital TV...

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