Reliance BigTV Complaints & Reviews

We have recharged the offer of 2years subscription of rs2499 on 31jan2018 to our smart card no[protected] but from last 2months they have discontinued our services has 'signal lost' and when we complained to their customer care they are disrespecting us ending the calls. Since forth we expect to continue our services within 7days days with 2months of extra services because of discontinued services.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110091

It's more than three months we are not able to watch TV . When we call customer care they always say it will be done till midnight but 3 months now. We have called them at least 50 times but from their end I didn't received any information. When we ask them to convey our call to their executives then they cut the phone. And they don't even refund us the money.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411017

I have made payment to reliance on 20th March 2018 as pre booking amount for DTH. I was told that I will get connection in next 30 to 45 days.However, I still have no updates from Reliance.. I called big tv customer care mutiple times and they asked me to wait till 15th of June, when asked the reason they simply disconnected the call... Sent emails to their complaints mail ID and have not received any reply to it.
Also asked for refund but they have not given any info for the same.

Need this to be addressed by reliance.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 365640

Website: : www.reliancedigi taltv.com/home.html

Complaint of rbigtv dth service
..for insolation.

© 2018 Consumer Complaints Forum

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 8/4/2018 my booking id is (protected)
as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is (p) and no of connections 1)
Connection will be done 30 to 45 days. Today is the 40th day. While contacting the toll free number only busy tone is heared. Rs 499 is paid already. Please install set top box immediately as per your commitment.
...
No any information provide by company regarding installation of set top box after sending the complaint only prebooked messages recieved on 8th April 2018 at the time of booking as per under
"" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days. Your Booking ID is (p) and No of Connections 1""

.. please help me for resolving the issue
Thanks
M. H. suvan
DHARI
Kandoi Street
Mainbazar
(pin 365640)
Di.amreli
Gujarat
Mo, no.
+91 [protected]

"" "" please help me for resolving the issue
Thanks
suvan
Mo, no
+91 [protected]
+91 [protected]
[protected]@gmail.com

Reliance BigTV customer support has been notified about the posted complaint.

View replies

H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400060

Website: www.reliancedigitaltv.com

Dear sir,
There is offer from from reliance digital of registering 499 rs - i paid rs 499 on march 1st 2018- but i did not get any confirmation from therm. I spoke to customer services they said me to wait. I sent them mail &called customer service but no solution received from them.
I had booked in the same of
Santosh. Gupta
Mobile [protected]
Jogeshwari east mumbai inida

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403721

Website: [email protected]

My name is vashudev oil my address is gf 2 phoenix building varca salcete goa 403721 since two month non of the channels coming in april some of the channels were coming but now signal lost comming. Please do it asap or let me know i will install other company's dish so i will be not facing a problem in future. Reliance only name is big but your service is zero.
I m waiting for your positive reply
Thanks
Vashudev oli
Cell no. [protected]/[protected].

+1 photos

Reliance BigTV customer support has been notified about the posted complaint.

View replies

H

hariharabehera

from Vadodara, Gujarat

May 22, 2018

Coming error 400 since 05 may 2018.No signal.Kindly do the needful asap.I have paid rs.2500/- for one year.Should i get the discount for this error 400, no signal period? kindly inform me, when this problem will resolve.Waiting for your early response.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400055

@R_DTV I had booked 2 connection for Rbigtv in rs 499 scheme, on 1st mar. 2018 by paying 998 online and they had promised me installation within 30 to 45 days several times i call to tollfree no they promise to give connection in next 15 days but from 20 days back I tried several times calling both customer care number and those numbers are not working now. My BOOKING ID is 12505069 i think they looted our money
No idea whether they will give the service or left india with our money like Vijay Mallya or Nirav modi...

Reliance BigTV customer support has been notified about the posted complaint.

May 18, 2018

Updated by Babjain Consumer complaints logo
Menusubmit complaintsearch
Home iconhome
Question iconquestions
Faqfaq

Search
Search
Account
Messages
Notifications
Complaints
Sign out
© 2018 consumer complaints forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Entertainment and recreationreliance bigtv cheating the consumers by reliance big tv
Reliance bigtv — cheating the consumers by reliance big tv

1 review
Babjain on may 18, 2018
Mark as resolved

@r_dtv i had booked 2 connection for rbigtv in rs 499 scheme, on 1st mar. 2018 by paying 998 online and they had promised me installation within 30 to 45 days several times i call to tollfree no they promise to give connection in next 15 days but from 20 days back i tried several times calling both customer care number and those numbers are not working now. My booking id is 12505069 i think they looted our money
No idea whether they will give the service or left india with our money like vijay mallya or nirav modi...

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Big tv pre booking 500.00 paid on 03.03.2018...but still not giving connection...my transaction ID LCMP[protected]
Booking id 12524072...
Please solve this problem...and answer is not giving by their costomer care..
They told that giving connection with in 1 month, but still they are not provide connections..atleast not answering to my calls...what about all peoples money...

+1 photos

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110085

I have 2 tv connections and there is no broadcast on either of them for last 1 month. Customer care number is also not working now. So, no idea if the broadcast will ever start again or not. Earlier customer care used to tell that within 48 hours complaint will be resolved. But since 7th may, there is no response from their side also. Can't believe it they are providing such a poor service.

Customer number[protected] and[protected]

I want to know if they will ever resolve this problem?

If not, i want my full refund for both the connections.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411018

Website: relincebigtv.com

I was booked reliance bug tv connection i have got message from company that is *congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12956324 and no of connections 1*
But still today there is no any activity or no any connection even after 52 days not getting customer care help

Reliance BigTV customer support has been notified about the posted complaint.

View replies

H

harsh1601

from Delhi, Delhi

Jul 12, 2018

I have booked for a new connection from Reliance BIG TV on 01.03.2018 Booking Id[protected] got confirmation via sms from them that it will be installed in 30-45 days and after crossing of that deadline i requested them numerous times for installation then i registed complaint in National Consumer Helpline http://nationalconsumerhelpline.in/ (Docket/Complaint no-692364) on 17.04.2018 they told me to sent a mail to Nodal officer of Reliance Big TV for immediate action but he never replied then on 22.05.2018 they adviced me to register complaint on PGPORTAL https://pgportal.gov.in/ (Complaint/Registration no.-MOIAB/E/2018/01221) for a strict immediate action on them which i did.
then on 29.04.2018 i recieved a call from RBig Tv peoples after they recieved my complaint through Pgportal they promised me to install connection in 4-5 days them to my surprise after lapsing of that period i recieved a mail from them which says that they are glad that i am ready to wait for the connection but that mail didnot mentioned the 4-5 days of wait as promised by them which is really misguiding on their part

Below are some of the email ids for sending complaint to RBIG TV
[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 587125

Website: BIG TV

Hello,

Request you to take out the big tv connection. I am sick and tired complaining. You guys are shameless. No one is resolving this issue. Whenever we turn on our tv, we have a popup message that says it will take 72 hours to resolve the issue and this issue is persisting from more than a month. We are not able to watch tv. Why the hell it's not working?

This is the reliance smart card number:[protected]

We are requesting for disconnection.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 177026

With great disheartenment, i am writing to that i ghave done the recharge of reliance digital tv bearing no.[protected] of rs. 1050 on dated 12.04.2018, but till date amount has not been credited in the account of dth, i have time and again requested your representative to handle the issue, but they had given only vain assurances and nothing has been done so far in the matter. It is therefore requested to kindly rectify the matter and credit full amount in the above id, failing which i m bound to take matter to costumer forum/court.

+1 photos

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411020

Website: Relaince digital TV

The reliance degital tv (Big tv) is not working since last 3 months. Error code 400. Earlier the customer care no was manned and they used to give us some false date for resumption of service. But since last 10 days they have completely stopped the customer care service no [protected]. So can not ever contact them even for consolation. Wasted rs. 2500 in this fraud service provider.
No ideal whether they will resume the service or left india with our money like vijay mallya or nirav modi.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421503

Website: Big TV all channels

I have call evry 2 days from. Last two month but still big tv channel is not working 。 the call center people told it will be up 10 may when i again check that all chaneel are not working again i called up they it will be working witin two day. If its any major issue and its not working from last two month so kindly return our recharge mony and connection charges. Iether give the proper time and date this will be worked properly on which date

Reliance BigTV customer support has been notified about the posted complaint.

May 17, 2018

Updated by Arunthange plz update urgently

View replies

S

sowjendra

from Mumbai, Maharashtra

May 17, 2018

We all have been cheated. They can even close the customer care and they can install a Auto answering machines. Every time we hear the same answer as "Please wait 72 hours". No one will help us, as we have paid amount, we are forced to accept and wait

M. Surendra

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 620102

For the past 6 months so many channels are not available and 1month of now its not working the worlds worst service i encountered in my life is reliance big tv, i don't know from last 20 days there 48 hours resume is not completing, they keep on telling it will resume in another 48 hours, there is a limit to tell lie, they even crossed, i need my money back, please don't go for reliane big tv

Reliance BigTV customer support has been notified about the posted complaint.

View replies

M

Melvi.

from Ernakulam, Kerala

May 17, 2018

I have spent about 400 rupees since 1 month and till now I'm deprived of the services. SHAME ON YOUR SERVICES.
i recharged yesterday and till now the service is not available. I got the message that it has been successfully recharged but you will be busy counting the money we spend on your product. Shame

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 620102

I have recharged reliance big tv of rs.1499 for 1 yrs subscription since 3 months i'm not getting any channels and all channels were stopped as well as company is not refund the amount.

This is a strange service which is providing by reliance company.

I need the amount should be refund or provide services, otherwise i registered the complaint in court

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pathanamthitta, Kerala, 689667

I am sure, reliance digital tv service has already shutdown, customer care service is inactive. Few days before when i contact customer care, the same answer get me as before "the issue will be resolved within three days". But the currant status was, no channels, no customer care, no refund. At this time one and only solution in my hand was to move with consumer court.i know lot of peoples have similar mind.

Reliance BigTV customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nanded, Maharashtra

My reliance digital tv/dth smart card number is[protected]. I paid rs.2499/- Invoice Number: MH[protected], Invoice Date: 05/03/2018 19:46:59 on 05.03.2018 Subscriber Number: 88904 Invoice Number: MH[protected], towards two year subscription through online payment. Transaction No.:[protected] Mode: Net Banking - SBI Bank Authorization
As big tv have abruptly stopped channels . so i request you to arrange refund of the amount paid to the same account through which i paid.

Email ID: [protected]@rediffmail.com
and [protected]@gmail.com
account No. [protected]
SBI

Reliance BigTV customer support has been notified about the posted complaint.

View replies

J

J. Y. Suvan

from Indore, Madhya Pradesh

May 18, 2018

Complaint of rbigtv dth service insolation.

© 2018 Consumer Complaints Forum

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 8/4/2018 my booking id is (protected)
as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is (p) and no of connections 1)
Connection will be done 30 to 45 days. Today is the 40th day. While contacting the toll free number only busy tone is heared. Rs 499 is paid already. Please install set top box immediately as per your commitment.
...
No any information provide by company regarding installation of set top box after sending the complaint only prebooked messages recieved on 8th April 2018 at the time of booking as per under
"" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days. Your Booking ID is (p) and No of Connections 1""

.. please help me for resolving the issue
Thanks
M. H. suvan
DHARI
Kandoi Street
Mainbazar
(pin 365640)
Di.amreli
Gujarat
Mo, no.
+91 [protected]

"" "" please help me for resolving the issue
Thanks
suvan
Mo, no
+91 [protected]
[protected]@gmail.com

Reply

J

J. Y. Suvan

from Indore, Madhya Pradesh

May 18, 2018

Dear sir,

While contacting the toll free number only busy tone is heared. Rs 499 is paid already.

Please install set top box immediately as per your commitment.

No any information provide by company regarding installation of set top box after sending the complaint only prebooked messages recieved on 8th April 2018 at the time of booking as per under
"" Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days. Your Booking ID is (p) and No of Connections 1""

.. please help me for resolving the issue
Thanks
M. H. suvan
DHARI
Kandoi Street
Mainbazar
(pin 365640)
Di.amreli
Gujarat
Mo, no.
+91 [protected]

"" "" please help me for resolving the issue
Thanks
suvan
Mo, no
+91 [protected]
[protected]@gmail.com

Reply

H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Aurangabad, Maharashtra, 431001

Website: [email protected]

I have recharged reliance big tv of rs.1499 for 1 yrs subscription in the month of jan 2018. Since 3 months i'm not getting any channels and all channels were stopped as well as company is not refund the amount.

This is a strange service which is providing by reliance company.

I need the amount should be refund or provide services, otherwise i registered compliment in a court. My consumer id is[protected]
Regards
Sharad

Reliance BigTV customer support has been notified about the posted complaint.

View replies

K

khurdmahadev

from Delhi, Delhi

May 17, 2018

Booking date 2 MARCH 2018 till day not give a conection

Reply

H

harsh1601

from Delhi, Delhi

Jul 13, 2018

Some useful links for problem resolving

National Consumer Helpline http://nationalconsumerhelpline.in/
PGPORTAL https://pgportal.gov.in/

[protected]@reliancedigitaltv.com
[protected]@rbtv.in
[protected]@rbigltv.com
[protected]@rbtv.in
[protected]@reliancedigitaltv.com
RDTV.[protected]@relianceada.com

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 560097

The worlds worst service i encountered in my life is reliance big tv, stupid service, nonsense customer care response, i don't know from last 15 days there 72 hours resume is not completing, they keep on telling it will resume in another 72 hours, there is a limit to tell lie, they even crossed, i need my money back, please don't go for reliane big tv

Reliance BigTV customer support has been notified about the posted complaint.

May 16, 2018

Updated by shivanandch REILIANCE BIG TV, WORS SERVICE, NONSENSE CUSTOMER CARE, FROM LAST 15 DAYS KEEP ON TELLING IT WILL RESOLVE IN 72 HOURS, CROSSED THE LIMIT TO SAY LIES,
PLEASE PLEASE DONT EVER GO WITH THIS SERVICE OR RELIANCE BIG TV, FAKE, NONSENSE, NO RESPONSE, LIES... IT IS MY OWN EXPERIENCE, I CAN BE REACHABLE AT [protected]

View replies

S

Sanjay Ghorpade

from Mumbai, Maharashtra

May 17, 2018

Dear sir i am big tv customer u r dth serveice is very bad condition from jan 18 to till date & do not have seen any channel due to your bad network & we are trying to contact ur cc but no one is reciving and getting contected to us . Due to which we are facing problem so its our due request to please look into this matter..

Reply

N

nkv3

from Ahmedabad, Gujarat

May 17, 2018

I have booked for new connection on 01/03/2018. Still no response / reply from reliance Big TV about when it will be installed.

Reliance BigTV Complaints & Reviews

File a complaint to Reliance BigTV

Reliance BigTV reviews & complaints page 63

discontinue of dth services

Post your Comment

big tv hd setup box

Post your Comment

paid the booking amount. no connection yet after one month

Post your Comment

complaint of big tv dth service insolation.

Post your Comment

reliance d2h

Post your Comment

none of the channels coming

Post your Comment

cheating the consumers by reliance big tv

Post your Comment

paid advance for new connection but still 2 months no connection

Post your Comment

no channels for last 1 month

Post your Comment

rbig tv installation

Post your Comment

none of the channels are working from past 2 months

Post your Comment

recharge done in 12 april 2018 still not credited i n account

Post your Comment

reliance digital tv is not working

Post your Comment

big tv channel not working

Post your Comment

past 6 month so many channels are not available and now it's not working

Post your Comment

worst dth service

Post your Comment

refund

Post your Comment

complaint about refund of subscription

Post your Comment

reliance big tv -refund

Post your Comment

reliance big tv set up box and service

Post your Comment

Related businesses