Reliance BigTV Complaints & Reviews

We have recharged the offer of 2years subscription of rs2499 on 31jan2018 to our smart card no[protected] but from last 2months they have discontinued our services has 'signal lost' and when we complained to their customer care they are disrespecting us ending the calls. Since forth we expect to continue our services within 7days days with 2months of extra services because of discontinued services....

It's more than three months we are not able to watch TV . When we call customer care they always say it will be done till midnight but 3 months now. We have called them at least 50 times but from their end I didn't received any information. When we ask them to convey our call to their executives then they cut the phone. And they don't even refund us the money....

I have made payment to reliance on 20th March 2018 as pre booking amount for DTH. I was told that I will get connection in next 30 to 45 days.However, I still have no updates from Reliance.. I called big tv customer care mutiple times and they asked me to wait till 15th of June, when asked the reason they simply disconnected the call... Sent emails to their complaints mail ID and have not received any reply to it.
Also asked for refund...

Complaint of rbigtv dth service
..for insolation.

© 2018 Consumer Complaints Forum

Dear sir

Installation not done so far
I have applied for pre booking of rbig tv on 8/4/2018 my booking id is (protected)
as per the message (Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is (p) and no of connections...

Dear sir,
There is offer from from reliance digital of registering 499 rs - i paid rs 499 on march 1st 2018- but i did not get any confirmation from therm. I spoke to customer services they said me to wait. I sent them mail &called customer service but no solution received from them.
I had booked in the same of
Santosh. Gupta
Mobile [protected]
Jogeshwari east mumbai inida...

My name is vashudev oil my address is gf 2 phoenix building varca salcete goa 403721 since two month non of the channels coming in april some of the channels were coming but now signal lost comming. Please do it asap or let me know i will install other company's dish so i will be not facing a problem in future. Reliance only name is big but your service is zero.
I m waiting for your positive reply
Thanks
Vashudev olibr...

@R_DTV I had booked 2 connection for Rbigtv in rs 499 scheme, on 1st mar. 2018 by paying 998 online and they had promised me installation within 30 to 45 days several times i call to tollfree no they promise to give connection in next 15 days but from 20 days back I tried several times calling both customer care number and those numbers are not working now. My BOOKING ID is 12505069 i think they looted our money
No idea whether they...

Big tv pre booking 500.00 paid on 03.03.2018...but still not giving connection...my transaction ID LCMP[protected]
Booking id 12524072...
Please solve this problem...and answer is not giving by their costomer care..
They told that giving connection with in 1 month, but still they are not provide connections..atleast not answering to my calls...what about all peoples money......

I have 2 tv connections and there is no broadcast on either of them for last 1 month. Customer care number is also not working now. So, no idea if the broadcast will ever start again or not. Earlier customer care used to tell that within 48 hours complaint will be resolved. But since 7th may, there is no response from their side also. Can't believe it they are providing such a poor service.

Customer number[protected] and...

I was booked reliance bug tv connection i have got message from company that is *congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12956324 and no of connections 1*
But still today there is no any activity or no any connection even after 52 days not getting customer care help...

Hello,

Request you to take out the big tv connection. I am sick and tired complaining. You guys are shameless. No one is resolving this issue. Whenever we turn on our tv, we have a popup message that says it will take 72 hours to resolve the issue and this issue is persisting from more than a month. We are not able to watch tv. Why the hell it's not working?

This is the reliance smart card number:[protected]br...

With great disheartenment, i am writing to that i ghave done the recharge of reliance digital tv bearing no.[protected] of rs. 1050 on dated 12.04.2018, but till date amount has not been credited in the account of dth, i have time and again requested your representative to handle the issue, but they had given only vain assurances and nothing has been done so far in the matter. It is therefore requested to kindly rectify the matter and credit...

The reliance degital tv (Big tv) is not working since last 3 months. Error code 400. Earlier the customer care no was manned and they used to give us some false date for resumption of service. But since last 10 days they have completely stopped the customer care service no [protected]. So can not ever contact them even for consolation. Wasted rs. 2500 in this fraud service provider.
No ideal whether they will resume the service or...

I have call evry 2 days from. Last two month but still big tv channel is not working 。 the call center people told it will be up 10 may when i again check that all chaneel are not working again i called up they it will be working witin two day. If its any major issue and its not working from last two month so kindly return our recharge mony and connection charges. Iether give the proper time and date this will be worked properly on which...

For the past 6 months so many channels are not available and 1month of now its not working the worlds worst service i encountered in my life is reliance big tv, i don't know from last 20 days there 48 hours resume is not completing, they keep on telling it will resume in another 48 hours, there is a limit to tell lie, they even crossed, i need my money back, please don't go for reliane big tv...

I have recharged reliance big tv of rs.1499 for 1 yrs subscription since 3 months i'm not getting any channels and all channels were stopped as well as company is not refund the amount.

This is a strange service which is providing by reliance company.

I need the amount should be refund or provide services, otherwise i registered the complaint in court...

I am sure, reliance digital tv service has already shutdown, customer care service is inactive. Few days before when i contact customer care, the same answer get me as before "the issue will be resolved within three days". But the currant status was, no channels, no customer care, no refund. At this time one and only solution in my hand was to move with consumer court.i know lot of peoples have similar mind....

My reliance digital tv/dth smart card number is[protected]. I paid rs.2499/- Invoice Number: MH[protected], Invoice Date: 05/03/2018 19:46:59 on 05.03.2018 Subscriber Number: 88904 Invoice Number: MH[protected], towards two year subscription through online payment. Transaction No.:[protected] Mode: Net Banking - SBI Bank Authorization
As big tv have abruptly stopped channels . so i request you to arrange refund of the amount paid...

I have recharged reliance big tv of rs.1499 for 1 yrs subscription in the month of jan 2018. Since 3 months i'm not getting any channels and all channels were stopped as well as company is not refund the amount.

This is a strange service which is providing by reliance company.

I need the amount should be refund or provide services, otherwise i registered compliment in a court. My consumer id is[protected]br...

The worlds worst service i encountered in my life is reliance big tv, stupid service, nonsense customer care response, i don't know from last 15 days there 72 hours resume is not completing, they keep on telling it will resume in another 72 hours, there is a limit to tell lie, they even crossed, i need my money back, please don't go for reliane big tv...